Choice Hotels

www.choicehotels.com
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Choice Hotels Reviews in Phoenix, AZ

Updated February 19, 2015
Updated February 19, 2015
19 Reviews
3.8
19 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Choice Hotels President, CEO, and Director Stephen P. Joyce
Stephen P. Joyce
19 Ratings

Review Highlights

Pros
  • They tend to offer a fairly positive work-life balance and many perks to make the experience there enjoyable (in 10 reviews)

  • Great experience and work environment (in 10 reviews)


Cons
  • No Benefits and the pay isnt that great (in 6 reviews)

  • Low pay and benefits are not that great (in 5 reviews)

More Highlights

19 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer Intern in Phoenix, AZ
    Current Employee - Software Engineer Intern in Phoenix, AZ

    I have been working at Choice Hotels

    Pros

    The management and workmate are very nice and you can learn a lot of new staff from choice.

    Cons

    If you do not have a car, there is maybe a little problem go to office from other location in Phoenix.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great company to work and grow with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Trainer in Phoenix, AZ
    Current Employee - Systems Trainer in Phoenix, AZ

    I have been working at Choice Hotels full-time (more than 8 years)

    Pros

    Compensation is competative, and benefits are good

    Cons

    My job requires about 300 days a year of travel, but that is what I signed for, so I can't complain.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    It is an incredible place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Intern in Phoenix, AZ
    Former Intern - Intern in Phoenix, AZ

    I worked at Choice Hotels as an intern (less than a year)

    Pros

    For such a large corporation they do an excellent job of eliminating that stern corporate culture. Everybody is friendly, they have a ping pong table etc.. And they let you watch the USA games during the World Cup and provide bagels. Great benefits as well as hotel discounts.

    Cons

    There is a lot going on as they are a multi billion dollar company, if you cant handle large infrastructures then thats the only pitfall.

    Advice to ManagementAdvice

    Keep it up.

    Recommends
    Positive Outlook
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  5.  

    You will see the dark side of their management when you stay long enough in there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Developer in Scottsdale, AZ
    Former Employee - Developer in Scottsdale, AZ

    I worked at Choice Hotels full-time (more than 3 years)

    Pros

    Work life balance is OK. Benefits not that much.

    Cons

    There is no such thing called promotion for you unless you are in their "privileged party". The pawns seek trouble with you if you are overqualified. The bosses only listen to one side story, a way to demean you so that only "their inner party members" are promoted. Trust me, they have experience to deceive and handle people like you. Your out shown talent and effort only "give hard time to boss" unless you contribute credit to the pawns. You are a trouble maker if you are smarter than your boss and their pawns can be extremely ruthless and criticize you all the time by all means they can come up with. They see you as "a bag of faults". Be careful of your casual talks with bosses or pawns. They use that as handlers to damp your career.

    There is no compassion or conscience in this company. You are in the delusion of their words. You will find some excited reviews. Those reviewers are either in delusion or members of privileged party.

    Advice to ManagementAdvice

    Restore conscience and get rid of privileged party inside teams.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Phoenix Corporate Office: Long time employee has seen a lot of positive change.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ

    I have been working at Choice Hotels full-time (more than 10 years)

    Pros

    Work/Life Balance. Flexibility. Pay. Hotel Discounts. Fun People. Good Relationships with other employees. Continued incremental improvements keep moving us forward.

    Cons

    Politics can go awry when in the midst of a change making forward progress difficult because those doing the work are afraid to take action not knowing how leadership might react. They are even more afraid to speak out.

    Little compassion from those in highest leadership positions for the employees; however, this is mitigated somewhat by the compassion shown by some in lower leadership positions.

    Diversity is discussed but I believe the conversations are not being taken to heart yet. I'm hopeful there will be positive changes in the future.

    Advice to ManagementAdvice

    Truly accept diversity. Accept that aside from race, gender, and the other typical topics of a discussion on diversity, personality type, communication style, and learning styles should also be considered. Once they look beyond the typical corporate behavior to recognize what each individual brings to the table and recognize the true value that person brings, then they will have achieved true diversity.

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Used to be a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Test Engineer II in Phoenix, AZ
    Former Employee - Test Engineer II in Phoenix, AZ

    I worked at Choice Hotels full-time (more than 5 years)

    Pros

    Work life balance. Nice facilities. Family type environment.

    Cons

    Below average compensation. No bonus except for managers and directors. Too many contractors. No clear vision. Constance reorgs. t CIO is not very competent. Not many growth opportunities. Cliques exist in the IT Phoenix office and only the one with connections can go up the ladder.

    Advice to ManagementAdvice

    Create a vision. Make Choice what it used to be "a place people retired from"

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Great place to intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in Scottsdale, AZ
    Former Employee - Intern in Scottsdale, AZ

    I worked at Choice Hotels full-time (less than a year)

    Pros

    Everyone is invested in your success and is willing to drop anything to help you out or teach you! It's a great way to see what it is like to work in the real world as you get your own cubicle and are invited to meetings and lunches.

    Cons

    There weren't too many downsides to speak of. Sometimes there was not enough work for you to do so you might have a little struggle trying to look busy, and the building is very cold but that's it!

    Advice to ManagementAdvice

    Upper management was very kind and helpful to interns!

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Overall a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Specialist I in Phoenix, AZ
    Former Employee - Customer Service Specialist I in Phoenix, AZ

    I worked at Choice Hotels full-time (more than 10 years)

    Pros

    Good work/Life balance and a good team atmosphere.

    Cons

    24/7, 365 having to work holidays and weekends.

    Advice to ManagementAdvice

    Better commuication with all employees.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Support Coordinator in Phoenix, AZ
    Former Employee - Support Coordinator in Phoenix, AZ

    I worked at Choice Hotels full-time (more than 3 years)

    Pros

    The people you work with

    Cons

    A lot expected of you

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    After a decade at Choice, were I to interview there now, I would never have accepted a position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ

    I worked at Choice Hotels full-time (more than 10 years)

    Pros

    You will handle more than one position, so you will learn quickly how to juggle and prioritize
    When you start, your pay will be lower than competitive but decent enough for some
    The office is new and clean, and given how many people keep leaving, there is plenty of room and parking

    Cons

    Once you master more than one position, you will be expected to stay at that pace and receive even more responsibilities. At this point, you may kiss your work-life balance goodbye and your salary will be far less than your worth. Intense amount of managerial greed currently growing. Cold environment full of miserable, used-up employees and ignorant temps/contractors/interns.

    Advice to ManagementAdvice

    Management is on a tear to ruin the company with failing outsourcing, replacing full time workers with contractors with limited knowledge and allowing high levels of attrition, which is completely unnecessary. They are thinking short-term only for their own gain. Advice for Board Members is to look at what it takes to maintain growth long term and seek the truth from management about current strategies. 8 people can't produce code for this website for as many projects as they expect to be achieved for long. It's good to be lean; it's not good to be emaciated.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

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