Choice Hotels

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Choice Hotels Reviews in Phoenix, AZ

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2.9 14 reviews

50% Approve of the CEO

Choice Hotels President, CEO, and Director Stephen P. Joyce

Stephen P. Joyce

(12 ratings)

45% of employees recommend this company to a friend

Review Highlights

Pros
  • They tend to offer a fairly positive work-life balance and many perks to make the experience there enjoyable(in 6 reviews)

  • Great experience and work environment(in 9 reviews)


Cons
  • No Benefits and the pay isnt that great(in 6 reviews)

  • Theres not much room for advancement and the owners were stingy about allocating more money to the hotel for fixing things, raises etc(in 3 reviews)

14 Employee Reviews Back to all reviews
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    Great place to intern

    Intern (Former Employee) Scottsdale, AZ

    ProsEveryone is invested in your success and is willing to drop anything to help you out or teach you! It's a great way to see what it is like to work in the real world as you get your own cubicle and are invited to meetings and lunches.

    ConsThere weren't too many downsides to speak of. Sometimes there was not enough work for you to do so you might have a little struggle trying to look busy, and the building is very cold but that's it!

    Advice to Senior ManagementUpper management was very kind and helpful to interns!

    Yes, I would recommend this company to a friend

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    Overall a good place to work

    Customer Service Specialist I (Former Employee) Phoenix, AZ

    ProsGood work/Life balance and a good team atmosphere.

    Cons24/7, 365 having to work holidays and weekends.

    Advice to Senior ManagementBetter commuication with all employees.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • No Opinion of CEO

     

    Good to work for

    Support Coordinator (Former Employee) Phoenix, AZ

    ProsThe people you work with

    ConsA lot expected of you

    Yes, I would recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
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    Good People, Good Pay, Just need to find the right fit

    Intern, Then Data Center Operations Contractor (Former Employee) Scottsdale, AZ

    ProsPeople great. Lots of room for advancement. Loved the Ping Pong table.

    ConsJust didn't fit the right fit at the moment, nobody at fault, just wasn't the right time, but who knows what the future holds.

    Advice to Senior ManagementKeep on trucking

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    After a decade at Choice, were I to interview there now, I would never have accepted a position

    Anonymous Employee (Former Employee) Phoenix, AZ

    ProsYou will handle more than one position, so you will learn quickly how to juggle and prioritize
    When you start, your pay will be lower than competitive but decent enough for some
    The office is new and clean, and given how many people keep leaving, there is plenty of room and parking

    ConsOnce you master more than one position, you will be expected to stay at that pace and receive even more responsibilities. At this point, you may kiss your work-life balance goodbye and your salary will be far less than your worth. Intense amount of managerial greed currently growing. Cold environment full of miserable, used-up employees and ignorant temps/contractors/interns.

    Advice to Senior ManagementManagement is on a tear to ruin the company with failing outsourcing, replacing full time workers with contractors with limited knowledge and allowing high levels of attrition, which is completely unnecessary. They are thinking short-term only for their own gain. Advice for Board Members is to look at what it takes to maintain growth long term and seek the truth from management about current strategies. 8 people can't produce code for this website for as many projects as they expect to be achieved for long. It's good to be lean; it's not good to be emaciated.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    3 people found this helpful  

    Not enough focus on hotel needs rather corporate desire. HR and management need training.

    Director (Former Employee) Phoenix, AZ

    ProsGenerally, a positive working environment at the corporate level. Good salary and bonus programs. Focused on profit. Sales force works extremely hard to generate business for franchise properties.

    ConsLacking in a level of professionalism. Significant turnover should be a signal to management to look more closely at policy, procedures, and general employee "health". HR directors need clear and more concise training on employee engagement, retention, and satisfaction.

    Advice to Senior ManagementManagement tends to over promise and under deliver. Seek more thorough understanding from employees who have left the company. Compassion for those working through problems with less emphasis on what you don't know vs. learning what you should know. Leaving Choice was a difficult and frustrating experience with no follow up whatsoever. A loss for Choice.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    1 person found this helpful  

    Was a good place to work. Now not so much

    Anonymous Employee (Current Employee) Phoenix, AZ

    ProsWork life balance
    Good people
    Nice facilities

    ConsLayoffs and cost cutting every year
    Reduced benefits
    Poor medical benefits

    Advice to Senior ManagementTry to make the company as it was in the past. A family type atmosphere where people retired from.

    No, I would not recommend this company to a friend

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    Some Good Points and Some Bad Points!

    Director (Former Employee) Phoenix, AZ

    ProsGreat Associates and Benefits, great working environment. Most associates really care about what they do, and doing the right thing. There is opportunity to learn new skills.

    ConsSr. Management doesn't always walk the talk, I'm all for change, but change is constant to the extent that management doesn't know if they last change worked before they make the next one. Creates an environment of uncertainty.

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    6 people found this helpful  

    Phoenix IT is very bad - don't join

    IT Development (Current Employee) Phoenix, AZ

    ProsNot much to think of other than the Managers. Directors and Executives are getting a very good bonus, while blaming the staff when things don't go well.

    ConsBad Management
    Poor benefits
    The CTO in Phoenix is cluless. Lot of bright and good people are leaving Choice beacause of his leadership or lack of. HR Director in Phoenix and HR VP are clueless and are jokes. No idea how these people got promoted.

    Advice to Senior ManagementReach out to the work force. Check why so many turn overs in Phoenix IT. Check if the Sr. Directors and Vps shared the employee engagement with their staff. Benefits are jokes. Spread the wealth. Abolish the yearly and mid-term reviews. These are not effecive and only counter productive. Hire a better HR Director.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    2 people found this helpful  

    Not what it used to be....

    Anonymous Employee (Current Employee) Phoenix, AZ

    ProsThe building is nice, and aside from some of the leadership, the staff is nice.

    ConsHR is too involved. Some of the leadership is lacking vision. There have been several layoffs, so folks are on edge about job security. The place is way more political than it used to be, and as a result, the sense of community that was once there is gone.

    Advice to Senior ManagementPlease allow the staff to feel like they can take honestly without fear of retribution. Re-examine some of the leadership decisions that have been made.

    No, I would not recommend this company to a friend

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