Choice Hotels Reviews

Updated August 6, 2015
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3.5
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Approve of CEO
Choice Hotels President, CEO, and Director Stephen P. Joyce
Stephen P. Joyce
15 Ratings

Pros
  • Very friendly culture and great work life balance (in 10 reviews)

  • Great experience and work environment (in 10 reviews)

Cons
  • No benefits or retirement at least for house keeping (in 6 reviews)

  • Low pay and benefits are not that great (in 5 reviews)

More Pros and Cons

25 Employee Reviews

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  1. Great environment for programmers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Phoenix, AZ
    Current Employee - Software Engineer in Phoenix, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Choice Hotels full-time (Less than a year)

    Pros

    There is lots of time off, and very interesting projects. It's a great environment for learning new technologies

    Cons

    The job can be very high stress, with the frequent releases. Long hours are occasionally necessary for hitting deadlines.


  2. Front Desk Agent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Queen Creek, AZ
    Former Employee - Anonymous Employee in Queen Creek, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Choice Hotels full-time (Less than a year)

    Pros

    You could not ask to work for a better General Manager than Greg. He is an amazing person.

    Cons

    Owner is a sweetheart, but he should pay his employees better. They really work hard.

    Advice to Management

    Pay them more..


  3. Helpful (1)

    information technology

    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Positive Outlook

    Pros

    Great work environment. Collaborative and continuous improvement focused. Growing technology department.

    Cons

    there are lot's of challenging projects which can be seen as overwhelming to some but exciting to others


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    Used to be a great place to work.....

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Associate in Phoenix, AZ
    Former Employee - Technical Associate in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Choice Hotels full-time (More than 3 years)

    Pros

    relationship based company, work with latest technology, discount on hotels, fun work events, cool and modern work environment

    Cons

    relationship based company, good ol' boys club, lots of office politics, top heavy, no room for growth in certain departments and roles, lower pay than what is industry standard, weak healthcare benefits and only offer an HSA plan, no tuition reimbursement, stock options only offered at executive level, bonus structure only offered to management and above

    Advice to Management

    The owners and shareholders need to look at the leadership and get rid of people that have been there for years, but aren't performing at an optimal level, and not keep them just because they have been there forever. Many of the leaders are questionable and don't believe they uphold the company values. The HR Department is the weakest link at this company and they need to get rid of all the HR leaders from the SVP and VP level down to the management level and maybe this will help improve the company culture and restore the integrity they have managed to tear apart by their actions that everyone is aware of but nobody does anything about it. It's amazing to see that they are there year after year, yet no one feels comfortable working with them and they are roadblocks to improvement. The owners of this company are either being kept in the dark or they simply don't care and only focus on making money. This place used to be a great place to work and now people are resigning with no job lined up and it's making the associates that are left behind nervous. That's when I knew it was time to go. I would stay away.


  6. Choice Hotels is mostly a good Choice.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Project Manager in Scottsdale, AZ
    Former Contractor - Project Manager in Scottsdale, AZ
    Recommends
    Positive Outlook

    I worked at Choice Hotels as a contractor (Less than a year)

    Pros

    Great company culture, frequent parties, and positive environment.

    Cons

    The Plan part of the organization is micromanaged.


  7. Helpful (4)

    Program Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook

    I worked at Choice Hotels full-time (Less than a year)

    Pros

    An exciting Agile SAFe environment with a new and growing company. A work environment that focuses on employee engagement and encourages innovation.

    Cons

    Upper management issues and infighting destroyed the drive for a SAFe organization. Nearsightedness of upper management is destroying what could have become a world class business opportunity.

    Advice to Management

    Get your act together. Working late was stressful due to bickering and fighting between the VP's. It is hard to feel good about an employer when upper management can't work together.


  8. Good Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer Intern in Phoenix, AZ
    Current Employee - Software Engineer Intern in Phoenix, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The management and workmate are very nice and you can learn a lot of new staff from choice.

    Cons

    If you do not have a car, there is maybe a little problem go to office from other location in Phoenix.


  9. Great company to work and grow with

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Trainer in Phoenix, AZ
    Current Employee - Systems Trainer in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Choice Hotels full-time (More than 8 years)

    Pros

    Compensation is competative, and benefits are good

    Cons

    My job requires about 300 days a year of travel, but that is what I signed for, so I can't complain.


  10. It is an incredible place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Intern in Phoenix, AZ
    Former Intern - Intern in Phoenix, AZ
    Recommends
    Positive Outlook

    I worked at Choice Hotels as an intern (Less than a year)

    Pros

    For such a large corporation they do an excellent job of eliminating that stern corporate culture. Everybody is friendly, they have a ping pong table etc.. And they let you watch the USA games during the World Cup and provide bagels. Great benefits as well as hotel discounts.

    Cons

    There is a lot going on as they are a multi billion dollar company, if you cant handle large infrastructures then thats the only pitfall.

    Advice to Management

    Keep it up.


  11. Helpful (1)

    You will see the dark side of their management when you stay long enough in there

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Developer in Scottsdale, AZ
    Former Employee - Developer in Scottsdale, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Choice Hotels full-time (More than 3 years)

    Pros

    Work life balance is OK. Benefits not that much.

    Cons

    There is no such thing called promotion for you unless you are in their "privileged party". The pawns seek trouble with you if you are overqualified. The bosses only listen to one side story, a way to demean you so that only "their inner party members" are promoted. Trust me, they have experience to deceive and handle people like you. Your out shown talent and effort only "give hard time to boss" unless you contribute credit to the pawns. You are a trouble maker if you are smarter than your boss and their pawns can be extremely ruthless and criticize you all the time by all means they can come up with. They see you as "a bag of faults". Be careful of your casual talks with bosses or pawns. They use that as handlers to damp your career. There is no compassion or conscience in this company. You are in the delusion of their words. You will find some excited reviews. Those reviewers are either in delusion or members of privileged party.

    Advice to Management

    Restore conscience and get rid of privileged party inside teams.



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