Choice Hotels

  www.choicehotels.com
  www.choicehotels.com
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Choice Hotels Reviews

Updated September 25, 2014
Updated September 25, 2014
150 Reviews
3.5
150 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Choice Hotels President, CEO, and Director Stephen P. Joyce
Stephen P. Joyce
64 Ratings

Review Highlights

Pros
  • They tend to offer a fairly positive work-life balance and many perks to make the experience there enjoyable (in 9 reviews)

  • Great experience and work environment (in 10 reviews)


Cons
  • No Benefits and the pay isnt that great (in 6 reviews)

  • Theres not much room for advancement and the owners were stingy about allocating more money to the hotel for fixing things, raises etc (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great company to work and grow with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Trainer  in  Phoenix, AZ
    Current Employee - Systems Trainer in Phoenix, AZ

    I have been working at Choice Hotels full-time for more than 8 years

    Pros

    Compensation is competative, and benefits are good

    Cons

    My job requires about 300 days a year of travel, but that is what I signed for, so I can't complain.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    It is an incredible place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern  in  Phoenix, AZ
    Former Employee - Intern in Phoenix, AZ

    I worked at Choice Hotels as an intern for less than a year

    Pros

    For such a large corporation they do an excellent job of eliminating that stern corporate culture. Everybody is friendly, they have a ping pong table etc.. And they let you watch the USA games during the World Cup and provide bagels. Great benefits as well as hotel discounts.

    Cons

    There is a lot going on as they are a multi billion dollar company, if you cant handle large infrastructures then thats the only pitfall.

    Advice to ManagementAdvice

    Keep it up.

    Recommends
    Positive Outlook
  3.  

    Great place to be a part of.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Manager
    Former Employee - Front Desk Manager

    I worked at Choice Hotels part-time for more than a year

    Pros

    I enjoyed working here because of the variety of people I got to meet everyday. Also, I loved our repeat guests. Choice is a good company to work for because you can get discounts at other choice hotels.

    Cons

    Like any business you will sometimes have to deal with rude or upset customers. This was pretty much the only bad thing about working here.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Front Desk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent  in  Payson, AZ
    Current Employee - Front Desk Agent in Payson, AZ

    I have been working at Choice Hotels full-time for less than a year

    Pros

    You get to meet a lot of people. It can be challaneing at times, but if you can brighten someones day, Why not try. The people you work with are amazing. General manager is a great guy.

    Cons

    The pay is not so great. Hours can get harry at times, but once its worked out you know they will not be changed.

    Advice to ManagementAdvice

    Hire more people like our manager Greg. He is very nice, easy to work for.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good Company. Miss the Ledsinger & Mirgon regime.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President  in  Rockville, MD
    Current Employee - Vice President in Rockville, MD

    I have been working at Choice Hotels full-time for more than 10 years

    Pros

    Solid operating company with good international growth. Opportunities for advancement. Like the current CEO.

    Cons

    Nothing more than the usual politics found in most companies.

    Advice to ManagementAdvice

    Make sure you continue to advance a strong culture of performance.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Basically OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Java Developer  in  Scottsdale, AZ
    Former Employee - Java Developer in Scottsdale, AZ

    I worked at Choice Hotels as a contractor for more than a year

    Pros

    You can learn new stuff in there

    Cons

    It is highly bureaucratic. If staying there too long, you will lost your edge.

    Advice to ManagementAdvice

    Revive the values, not just power talks

    Doesn't Recommend
    No opinion of CEO
  8.  

    Phoenix Corporate Office: Long time employee has seen a lot of positive change.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ

    I have been working at Choice Hotels full-time for more than 10 years

    Pros

    Work/Life Balance. Flexibility. Pay. Hotel Discounts. Fun People. Good Relationships with other employees. Continued incremental improvements keep moving us forward.

    Cons

    Politics can go awry when in the midst of a change making forward progress difficult because those doing the work are afraid to take action not knowing how leadership might react. They are even more afraid to speak out.

    Little compassion from those in highest leadership positions for the employees; however, this is mitigated somewhat by the compassion shown by some in lower leadership positions.

    Diversity is discussed but I believe the conversations are not being taken to heart yet. I'm hopeful there will be positive changes in the future.

    Advice to ManagementAdvice

    Truly accept diversity. Accept that aside from race, gender, and the other typical topics of a discussion on diversity, personality type, communication style, and learning styles should also be considered. Once they look beyond the typical corporate behavior to recognize what each individual brings to the table and recognize the true value that person brings, then they will have achieved true diversity.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Choice Hotels are superb

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Night Audit  in  Dumfries, VA
    Current Employee - Front Desk Night Audit in Dumfries, VA

    I have been working at Choice Hotels full-time for more than 3 years

    Pros

    Employee relations to the management are great

    Cons

    Working with choice hotels is exciting because you help people meet their lodging needs

    Advice to ManagementAdvice

    Give more recognition on those employees that has been in the hotel for so long

    Recommends
    Positive Outlook
  10.  

    I loved working for Choice Hotels

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Clerk  in  Clinton, MS
    Former Employee - Front Desk Clerk in Clinton, MS

    I worked at Choice Hotels full-time for more than a year

    Pros

    you get to meet some great people

    Cons

    trying to keep up with a large group that comes in and get them checked in and thru the check in process fast

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Flat organization that gives opportunity to shine

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager  in  Rockville, MD
    Current Employee - Project Manager in Rockville, MD

    I have been working at Choice Hotels full-time for more than a year

    Pros

    Flat organizational structure which gives a lot of access and exposure to VPs. Collaborative work environment which allows exposure into different areas.

    Cons

    Relying on other groups for information or deliverables from other groups. Seems like any company would have these types of challenges.

    Recommends
    Positive Outlook
    Approves of CEO

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