Choice Hotels

  www.choicehotels.com
  www.choicehotels.com

Choice Hotels Reviews

Updated December 17, 2014
Updated December 17, 2014
162 Reviews
3.4
162 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Choice Hotels President, CEO, and Director Stephen P. Joyce
Stephen P. Joyce
67 Ratings

Review Highlights

Pros
  • They tend to offer a fairly positive work-life balance and many perks to make the experience there enjoyable (in 10 reviews)

  • Great experience and work environment (in 10 reviews)


Cons
  • No Benefits and the pay isnt that great (in 6 reviews)

  • Low pay and benefits are not that great (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Comfort Inn & Suites - Housekeepiing, Good Job no benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Housekeeper in Hot Springs, AR
    Current Employee - Housekeeper in Hot Springs, AR

    I have been working at Choice Hotels part-time (more than an year)

    Pros

    Morning work schedule, know what to expect from your job daily, friendly boss and staff

    Cons

    part time, unpredictable hours based on seasons and events in a tourist city

    Advice to ManagementAdvice

    Offer more incentives to employees

    Recommends
    Neutral Outlook
  2.  

    Overall a good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Choice Hotels

    Pros

    Their are some great people that work here.

    Cons

    They company is constantly changing direction and letting go of even better people.

    Positive Outlook
    Approves of CEO
  3.  

    Not a great experience. Liked my actual job, but the working environment was unstable at best for most of the employees.

    Former Employee - Director of Sales in Radford, VA
    Former Employee - Director of Sales in Radford, VA

    I worked at Choice Hotels full-time (less than an year)

    Pros

    I learned a lot about sales, marketing, contracts, etc and built a lot of relationships. It was fun being a part of the community I worked in, to build B2B relationships. Unfortunately, this hotel was a bit hard to "market"

    Cons

    This is a nice hotel chain, but most are independently owned. The owner of the location I worked in was a very poor example of a business owner - she had absolutely no care for her employees. Although I had considered a career in hospitality, this experience turned me completely against that possibility.

    Advice to ManagementAdvice

    Care about your employees more, care about the relationships you've asked us to build with the guests, and care about your reputation in the community.

    Doesn't Recommend
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  5.  

    It was an easy job, don't do much.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk in El Centro, CA
    Current Employee - Front Desk in El Centro, CA

    I have been working at Choice Hotels full-time (more than 3 years)

    Pros

    You get paid, minimal work, good hours.

    Cons

    No advancement or raise after 3 years

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern
    Former Employee - Intern

    I worked at Choice Hotels as an intern

    Pros

    nice colleague, good environment etc

    Cons

    i don;t think it has cons

    Advice to ManagementAdvice

    nananana

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Our franchise owner is the best. Very fair to her team with constructive criticism, and all the support you need.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Manager
    Current Employee - Front Desk Manager

    I have been working at Choice Hotels full-time (more than 5 years)

    Pros

    We work as a team. All the from the Front desk to the Maintenance team. We are a year round hotel in a seasonal part of the North East.

    Cons

    Snow and the long cold winters. Great area for skiers and snowmobiles though.

    Advice to ManagementAdvice

    Keep doing what your doing.

  8.  

    Stressful...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Choice Hotels

    Pros

    Working with really great staff

    Cons

    Long hours and no breaks.

    Advice to ManagementAdvice

    Need better benefits

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Management sucks.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Guest Service Agent in Hummelstown, PA
    Former Employee - Guest Service Agent in Hummelstown, PA

    I worked at Choice Hotels part-time (less than an year)

    Pros

    I really enjoyed my specific role as the guest service agent. I liked my Co workers and the job itself.

    Cons

    Management is awful. My direct supervisor was in the middle of a divorce while seeing another employee. This made working with them very awkward.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Safe, supportive environment in which to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Housekeeper in Branson, MO
    Current Employee - Housekeeper in Branson, MO

    I have been working at Choice Hotels part-time (less than an year)

    Pros

    The supervisors and managers are always willing to work with the employees to improve their working experiences. The employees are paid an hourly wage rather than a dollar amount per room. All employees work together to achieve the common goals, which are based on creating a positive experience for the guests. They will hire those who don't have experience in the particular job, so there is always room for those individuals who do have a positive attitude and are drug free. The guests are great to have as customers. The hotel staff has monthly pot lucks, and has a family atmosphere. The business outlook has to always strive to keep up the good work, because the hotel is #1 (2nd year in a row) of the Comfort Inns in the nation!

    Cons

    There is only one elevator, which is as slow as molasses. You will often need to take the stairs, but you will get used to hiking up three steps at a time. Because of the Comfort Inn notebook arrangement, the tip envelope often goes unnoticed in the front pocket of the notebook. So the tip envelope is "out of site, out of mind".

    Advice to ManagementAdvice

    Many of the guests close the notebook without looking through it, then put it aside. Allow the housekeepers to put the tip envelope on the night stand. Some times the customers will leave tips in random places, without a note, so we're unsure whether the money is meant to be a tip. Also, tips have ended up in the laundry! Many of the housekeeper use the tips to buy food or medicine.

    Recommends
    Positive Outlook
  11.  

    Great company to work and grow with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Trainer in Phoenix, AZ
    Current Employee - Systems Trainer in Phoenix, AZ

    I have been working at Choice Hotels full-time (more than 8 years)

    Pros

    Compensation is competative, and benefits are good

    Cons

    My job requires about 300 days a year of travel, but that is what I signed for, so I can't complain.

    Recommends
    Positive Outlook
    Approves of CEO

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