Choice Hotels Reviews

Updated April 26, 2015
195 reviews filtered by
  • Any Location
  • Any Job Title
3.2
195 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Choice Hotels President, CEO, and Director Stephen P. Joyce
Stephen P. Joyce
76 Ratings

Pros
  • They tend to offer a fairly positive work-life balance and many perks to make the experience there enjoyable (in 10 reviews)

  • Great experience and work environment (in 10 reviews)

Cons
  • No Benefits and the pay isnt that great (in 6 reviews)

  • Low pay and benefits are not that great (in 5 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. information technology

    • Work/Life Balance
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ

    I have been working at Choice Hotels

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great work environment. Collaborative and continuous improvement focused. Growing technology department.

    Cons

    there are lot's of challenging projects which can be seen as overwhelming to some but exciting to others

  2. Assistant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant General Manager in North Little Rock, AR
    Current Employee - Assistant General Manager in North Little Rock, AR

    I have been working at Choice Hotels (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great Hotels with organized, easy to find and utilize brand standards and PMS .

    Cons

    most are independent owned and operated

    Advice to Management

    If independently owned make sure you are a good fit with owners

  3. Great company to work for

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Choice Hotels

    Pros

    Great people to work with, benefits and culture

    Cons

    They could offer more work from home flexibility. Although not a big concern

    Advice to Management

    Continue to promote from within and keep talent that understands hospitality very well.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Front Desk Agent

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Choice Hotels part-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great for experience in the hotel industry. The discounts employees and friends and family get are amazing!

    Cons

    Each franchise is run differently and where I work it's disorganized. Their promotions aren't the best either, some guests get frustrated with how they run things.

  6. Receptionist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Choice Hotels

    Doesn't Recommend
    Doesn't Recommend

    Pros

    flexible hours and employee discounts

    Cons

    not enough benefits and uncooperative franchise

  7. Choice Hotels is mostly a good Choice.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Project Manager in Scottsdale, AZ
    Former Contractor - Project Manager in Scottsdale, AZ

    I worked at Choice Hotels as a contractor (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great company culture, frequent parties, and positive environment.

    Cons

    The Plan part of the organization is micromanaged.

  8. Member of human resources team.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Choice Hotels

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Strong culture, employees in some depts generally enjoy working together. Great building and location. Access to senior leaders.

    Cons

    No accountability for bad managers. Vision not well defined - tends to follow the same thing over and over in sourcing bad properties. Reputation is declining in market.

    Advice to Management

    Focus on growth and investment in properties that people will want to stay in. New construction, not the bldgs that no one wants. Review managers and their treatment of employees. Ethics of managers

  9. Guest Service Agent (college student)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Choice Hotels part-time (More than 3 years)

    Recommends
    Negative Outlook
    Disapproves of CEO
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Interaction with people and a lot of down time to get studying and homework done.
    It is a great way to learn about sales.

    Cons

    8 hours alone can get a little annoying at times. (when there is full house and you have to deal with everything yourself can get a little flustered at times.)

    Advice to Management

    Schedule a second person during busy nights or over lapping shifts so the work can get done quicker with organization.

  10. I loved working for Choice Hotels, I feel like I was valued as a person.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager
    Former Employee - General Manager

    I worked at Choice Hotels full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Employee discounts at all Choice Properties.

    Cons

    Their property management system, Choice Advantage could use some work. Not as functional as it could be, and it crashes often.

  11. Great

    • Culture & Values
    Former Employee - Front Desk Agent
    Former Employee - Front Desk Agent

    I worked at Choice Hotels full-time (Less than a year)

    Recommends
    Recommends

    Pros

    Able to met wonderful people from all walks of life. Former front desk agent, decent pay above min. Wage.

    Cons

    Turnover of head staff, and constant change in other front desk agents

Work at Choice Hotels? Share Your Experiences

Choice Hotels

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.