Choice Hotels Reviews

Updated August 24, 2014
Updated August 24, 2014
143 Reviews

3.3
143 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Choice Hotels President, CEO, and Director Stephen P. Joyce
Stephen P. Joyce
60 Ratings

Review Highlights

Pros
  • They tend to offer a fairly positive work-life balance and many perks to make the experience there enjoyable (in 6 reviews)

  • Great experience and work environment (in 9 reviews)


Cons
  • No Benefits and the pay isnt that great (in 6 reviews)

  • Theres not much room for advancement and the owners were stingy about allocating more money to the hotel for fixing things, raises etc (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Choice Hotels are superb

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Night Audit  in  Dumfries, VA
    Current Employee - Front Desk Night Audit in Dumfries, VA

    I have been working at Choice Hotels full-time for more than 3 years

    Pros

    Employee relations to the management are great

    Cons

    Working with choice hotels is exciting because you help people meet their lodging needs

    Advice to ManagementAdvice

    Give more recognition on those employees that has been in the hotel for so long

    Recommends
    Positive Outlook
  2.  

    Very good for the most part

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Choice Hotels

    Pros

    flexible schedule and people are mostly friendly.

    Cons

    Too political. The goog ole boy network is part if culture

    Advice to ManagementAdvice

    Middle management is overly protected

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Not a good experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Maintenance Technician  in  Dayton, OH
    Former Employee - Maintenance Technician in Dayton, OH

    I worked at Choice Hotels part-time for less than a year

    Pros

    It was convenient to be able to walk to work.

    Cons

    Management was "marginal" though THEY thought they were GREAT.

    Advice to ManagementAdvice

    Train and verify.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Used to be a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Test Engineer II  in  Phoenix, AZ
    Former Employee - Test Engineer II in Phoenix, AZ

    I worked at Choice Hotels full-time for more than 5 years

    Pros

    Work life balance. Nice facilities. Family type environment.

    Cons

    Below average compensation. No bonus except for managers and directors. Too many contractors. No clear vision. Constance reorgs. t CIO is not very competent. Not many growth opportunities. Cliques exist in the IT Phoenix office and only the one with connections can go up the ladder.

    Advice to ManagementAdvice

    Create a vision. Make Choice what it used to be "a place people retired from"

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    I loved working for Choice Hotels

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Clerk  in  Clinton, MS
    Former Employee - Front Desk Clerk in Clinton, MS

    I worked at Choice Hotels full-time for more than a year

    Pros

    you get to meet some great people

    Cons

    trying to keep up with a large group that comes in and get them checked in and thru the check in process fast

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Flat organization that gives opportunity to shine

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager  in  Rockville, MD
    Current Employee - Project Manager in Rockville, MD

    I have been working at Choice Hotels full-time for more than a year

    Pros

    Flat organizational structure which gives a lot of access and exposure to VPs. Collaborative work environment which allows exposure into different areas.

    Cons

    Relying on other groups for information or deliverables from other groups. Seems like any company would have these types of challenges.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Sr. Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Analyst  in  Silver Spring, MD
    Former Employee - Senior Analyst in Silver Spring, MD

    I worked at Choice Hotels full-time for more than a year

    Pros

    Very friendly culture and great work life balance.

    Cons

    Not a high performing environment. It does not seem like the best or smartest get promoted

    Advice to ManagementAdvice

    Talent is not recognized enough here and when you look at management you wonder how some of them were promoted.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Challenging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent  in  Wichita Falls, TX
    Current Employee - Front Desk Agent in Wichita Falls, TX

    I have been working at Choice Hotels part-time for less than a year

    Pros

    Great experience and work environment.

    Cons

    No Benefits and the pay isnt that great

  10.  

    Great company to work for at any level!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Choice Hotels full-time for more than 8 years

    Pros

    That atmosphere is very inclusive and you have constant room for growth - both personally and professionally. You have the ability to make your footprint and your successes and failures are the companies. There is a lot of motivation to work hard and reap the rewards.

    Cons

    There are so many departments and facets to the company that you will never know everyone and what each department does - but it's still encouraged to try!

  11.  

    Customer service is very professional.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Porter  in  Green Bay, WI
    Former Employee - Porter in Green Bay, WI

    I worked at Choice Hotels full-time for more than 8 years

    Pros

    The great co-workers that I worked with over 8 years. The management was very easy to work with. Working the holidays with customers that would return every year.

    Cons

    The organization sometimes was not very well done. Not getting a any benefits or raises for over two years. Working with the new chef was tough because he was not very receptive to ideas.

    Advice to ManagementAdvice

    Get better involved with kitchen staff.

    Doesn't Recommend
    Negative Outlook

Worked for Choice Hotels? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.