Choice Hotels

  www.choicehotels.com
  www.choicehotels.com

Choice Hotels Reviews

Updated December 12, 2014
Updated December 12, 2014
162 Reviews
3.4
162 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Choice Hotels President, CEO, and Director Stephen P. Joyce
Stephen P. Joyce
67 Ratings

Review Highlights

Pros
  • They tend to offer a fairly positive work-life balance and many perks to make the experience there enjoyable (in 10 reviews)

  • Great experience and work environment (in 10 reviews)


Cons
  • No Benefits and the pay isnt that great (in 6 reviews)

  • Low pay and benefits are not that great (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    You will see the dark side of their management when you stay long enough in there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Developer in Scottsdale, AZ
    Former Employee - Developer in Scottsdale, AZ

    I worked at Choice Hotels full-time (more than 3 years)

    Pros

    Work life balance is OK. Benefits not that much.

    Cons

    There is no such thing called promotion for you unless you are in their "privileged party". The pawns seek trouble with you if you are overqualified. The bosses only listen to one side story, a way to demean you so that only "their inner party members" are promoted. Trust me, they have experience to deceive and handle people like you. Your out shown talent and effort only "give hard time to boss" unless you contribute credit to the pawns. You are a trouble maker if you are smarter than your boss and their pawns can be extremely ruthless and criticize you all the time by all means they can come up with. They see you as "a bag of faults". Be careful of your casual talks with bosses or pawns. They use that as handlers to damp your career.

    There is no compassion or conscience in this company. You are in the delusion of their words. You will find some excited reviews. Those reviewers are either in delusion or members of privileged party.

    Advice to ManagementAdvice

    Restore conscience and get rid of privileged party inside teams.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Good for your resume but not your job satisfaction levels.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Clerk in Eau Claire, WI
    Former Employee - Front Desk Clerk in Eau Claire, WI

    I worked at Choice Hotels part-time (less than an year)

    Pros

    Good experience with hotel industry and customer service.

    Cons

    If you're going to work at a Choice Hotel, make sure it is an upscale one. Training is weak, management is poor, and hours are less than ideal. The clientele that Choice Hotels brings in is generally low class, which makes the job dissatisfying.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Limiting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Choice Hotels part-time (less than an year)

    Pros

    Get along with coworkers.
    Friendly and respectful guests.

    Cons

    No room for growth.
    Low pay.
    Overbearing work.

    Doesn't Recommend
    No opinion of CEO
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  5.  

    Great place to be a part of.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Manager
    Former Employee - Front Desk Manager

    I worked at Choice Hotels part-time (more than an year)

    Pros

    I enjoyed working here because of the variety of people I got to meet everyday. Also, I loved our repeat guests. Choice is a good company to work for because you can get discounts at other choice hotels.

    Cons

    Like any business you will sometimes have to deal with rude or upset customers. This was pretty much the only bad thing about working here.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Front Desk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent in Payson, AZ
    Current Employee - Front Desk Agent in Payson, AZ

    I have been working at Choice Hotels full-time (less than an year)

    Pros

    You get to meet a lot of people. It can be challaneing at times, but if you can brighten someones day, Why not try. The people you work with are amazing. General manager is a great guy.

    Cons

    The pay is not so great. Hours can get harry at times, but once its worked out you know they will not be changed.

    Advice to ManagementAdvice

    Hire more people like our manager Greg. He is very nice, easy to work for.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good Company. Miss the Ledsinger & Mirgon regime.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President in Rockville, MD
    Current Employee - Vice President in Rockville, MD

    I have been working at Choice Hotels full-time (more than 10 years)

    Pros

    Solid operating company with good international growth. Opportunities for advancement. Like the current CEO.

    Cons

    Nothing more than the usual politics found in most companies.

    Advice to ManagementAdvice

    Make sure you continue to advance a strong culture of performance.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Phoenix Corporate Office: Long time employee has seen a lot of positive change.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ

    I have been working at Choice Hotels full-time (more than 10 years)

    Pros

    Work/Life Balance. Flexibility. Pay. Hotel Discounts. Fun People. Good Relationships with other employees. Continued incremental improvements keep moving us forward.

    Cons

    Politics can go awry when in the midst of a change making forward progress difficult because those doing the work are afraid to take action not knowing how leadership might react. They are even more afraid to speak out.

    Little compassion from those in highest leadership positions for the employees; however, this is mitigated somewhat by the compassion shown by some in lower leadership positions.

    Diversity is discussed but I believe the conversations are not being taken to heart yet. I'm hopeful there will be positive changes in the future.

    Advice to ManagementAdvice

    Truly accept diversity. Accept that aside from race, gender, and the other typical topics of a discussion on diversity, personality type, communication style, and learning styles should also be considered. Once they look beyond the typical corporate behavior to recognize what each individual brings to the table and recognize the true value that person brings, then they will have achieved true diversity.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    It's your Choice...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Office Manager in Nacogdoches, TX
    Former Employee - Office Manager in Nacogdoches, TX

    I worked at Choice Hotels full-time (more than an year)

    Pros

    The guests were the highlight of everyday for me. I truly enjoyed working with anyone who walked in the door.

    Cons

    Terrible management. Awful. They cared more about money and less about the actual business of the hotel.

    Advice to ManagementAdvice

    Open up a conscience store, you'd be better off

    Disapproves of CEO
  10.  

    Choice Hotels are superb

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Night Audit in Dumfries, VA
    Current Employee - Front Desk Night Audit in Dumfries, VA

    I have been working at Choice Hotels full-time (more than 3 years)

    Pros

    Employee relations to the management are great

    Cons

    Working with choice hotels is exciting because you help people meet their lodging needs

    Advice to ManagementAdvice

    Give more recognition on those employees that has been in the hotel for so long

    Recommends
    Positive Outlook
  11.  

    Maintenance staff treated like dogs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Maintenance Technician in Cocoa Beach, FL
    Former Employee - Maintenance Technician in Cocoa Beach, FL

    I worked at Choice Hotels full-time (more than 3 years)

    Pros

    The owner of this Comfort Inn franchise is an arrogant and uneducated man. He ignores all input from subordinate employees and does what he wants to do when he wants to do it. He is rude and uncaring, and sees employees as an unnecessary expense.

    Cons

    No training. Assigns employees to do personal tasks at other non-hotel properties that he owns. Always complains about how long you took to do a job.

    Advice to ManagementAdvice

    Listen to your employees, they see things that need your attention. Employees are not fools or idiots like you think. Hire a people-oriented person to manage your property and go away on a long fishing trip.

    Doesn't Recommend
    Neutral Outlook

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