Choice Hotels Reviews

Updated July 27, 2015
232 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset

232 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (3)

    Program Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ

    I worked at Choice Hotels full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    An exciting Agile SAFe environment with a new and growing company. A work environment that focuses on employee engagement and encourages innovation.

    Cons

    Upper management issues and infighting destroyed the drive for a SAFe organization. Nearsightedness of upper management is destroying what could have become a world class business opportunity.

    Advice to Management

    Get your act together. Working late was stressful due to bickering and fighting between the VP's. It is hard to feel good about an employer when upper management can't work together.


  2. Comfort Inn-Manchester

    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fonrt Desk Agent in Manchester, NJ
    Current Employee - Fonrt Desk Agent in Manchester, NJ

    I have been working at Choice Hotels

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Flexible scheduling. Friendly atmosphere. Quiet office.

    Cons

    No paid time off. No benefits.


  3. Customer Service Representative .

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative Tier I Part A and B in Chester, VA
    Current Employee - Customer Service Representative Tier I Part A and B in Chester, VA

    I have been working at Choice Hotels

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    I love the way that Vangent kept me accurate of all information by having me complete job training . they informed me of what changes were being made what scripts to read and how something should be done on a particular program. I loved the fact that we had three breaks off the phone. That gave me time to stretch out my legs and get my mind set.

    Cons

    There's not too much of a con that I had with this job . I really loved chasing my career . It was a an amazing experience.

    Advice to Management

    Keep up the good work.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Front desk clerk in charge of reservations, guest concerns, and housekeeping room scheduling.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Tupelo, MS
    Former Employee - Front Desk Agent in Tupelo, MS

    I worked at Choice Hotels full-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    friendliness, cleanliness, great staff, office culture, down-to-earth, great manager

    Cons

    wish there were more rooms

    Advice to Management

    Request the owners consider pay raises every 6 months


  6. Great experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Twin Falls, ID
    Current Employee - Sales Manager in Twin Falls, ID

    I have been working at Choice Hotels full-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    great property management system, great franchise support.

    Cons

    I do not have any complaints at this time.

    Advice to Management

    none at this time


  7. My job title was Front Desk Agent / Night Auditor and I worked every weekend for more than 5 years.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent/Night Auditor in San Diego, CA
    Former Employee - Front Desk Agent/Night Auditor in San Diego, CA

    I worked at Choice Hotels part-time (More than 5 years)

    Pros

    I thoroughly enjoyed communicating and working with management.

    Cons

    Large influx of patrons / customers, many with poor attitudes.

    Advice to Management

    Recommend having a 24 / 7 housekeeper.


  8. I'm sure depending on which choice hotel, and which private franchise owner you work for, the experience you have varies

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Associate in West Lafayette, IN
    Current Employee - Front Desk Associate in West Lafayette, IN

    I have been working at Choice Hotels full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Can do my personal duties on pc while not active doing work on the job, at the front desk area. Great for going to college, getting paid while doing work and able to do some homework. Hotel group discounts for self, family, this is pretty awesome.

    Cons

    no insurance at my location poor scheduling at my location, even though i was able to attend school while working here. boring half the time, working weekends, covering others shifts, and sleeping at the hotel to work 2nd then 1st shift while the boss roams around town and does not want to hire the proper amount of employees or schedule properly never wanting to give a real promotion or raise in pay because he is the business owner and doesn't care if i make any money while basically having me work a position of team lead basically on call without paying me any more than other associates

    Advice to Management

    Pay people what they are worth or find another way to reward them like time off, better scheduling. Don't be a small business crook, I actually have bills to pay just like everyone else.


  9. Good Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer Intern in Phoenix, AZ
    Current Employee - Software Engineer Intern in Phoenix, AZ

    I have been working at Choice Hotels

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The management and workmate are very nice and you can learn a lot of new staff from choice.

    Cons

    If you do not have a car, there is maybe a little problem go to office from other location in Phoenix.


  10. thankless job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Choice Hotels full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Meeting new people everyday. Good staff to work with (for the most part). Occasional tips.

    Cons

    Franchise culture. Unappreciative, dishonest owners. No benefits, no paid time off, no perks at all.

    Advice to Management

    The owners need to stay out of the way of good, competent manager.


  11. Helpful (1)

    Tiring and very little appreciation for the worker.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Night Auditor in Amite, LA
    Former Employee - Night Auditor in Amite, LA

    I worked at Choice Hotels

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Free breakfast, decent people to work with.

    Cons

    Checking in hookers, poor training, underpaid.

    Advice to Management

    Pay workers at least national average for position.



Showing 232 of 237 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.