Christmas Tree Shops

www.christmastreeshops.com
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Christmas Tree Shops Reviews

Updated February 15, 2015
Updated February 15, 2015
76 Reviews
2.6
76 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Steven H. Temares
9 Ratings

Review Highlights

Pros
  • Good discount, friendly employees, flexible scheduling (in 4 reviews)

  • 20% discount and the realization that you don't really want most of that stuff (in 3 reviews)


Cons
  • Upper management who thinks it should look like Bed Bath and Beyond (in 5 reviews)

  • Long hours, average of 70 to 80 per week (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Christmas Tree Shops

    Pros

    Get 20% at bed bath, buy buy baby, harmons, world market.

    Cons

    Long hours and working every holiday

    Recommends
    Positive Outlook
  2.  

    Mediocre

    Former Employee - Seasonal Cashier in Riverhead, NY
    Former Employee - Seasonal Cashier in Riverhead, NY

    I worked at Christmas Tree Shops part-time (less than a year)

    Pros

    The co-workers are very kind and helpful.
    Keeps you pretty busy.
    Great *opportunity* for hours.
    Some managers are very pleasant and meet your requests.

    Cons

    Other Management is a little jacked up.
    Don't live up to promises.
    Pay kind of stinks.
    After the season is over, they clean house and keep only the originals.
    *opportunity* meaning that when it's not holiday season schedule hours are cut, but alot of coverage.

    Advice to ManagementAdvice

    Do not jump the gun on promises then realize you messed up and look like a liar.
    Stop scavenging for on schedule hours.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    The most absolutely worse place to work BED, BATH & BEYOND!!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Christmas Tree Shops

    Pros

    None not even the discounts were worth the aggrevation!

    Cons

    Everything about that job sucked!!

    Advice to ManagementAdvice

    Get off your butts and help your people!! Take responsibility and help the customer when a representative asks for the help!

    Doesn't Recommend
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  5.  

    Positive so far.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Staten Island, NY
    Current Employee - Assistant Manager in Staten Island, NY

    I have been working at Christmas Tree Shops full-time (less than a year)

    Pros

    Great pay.
    Active environment.
    Room for advancement.
    Fun employees that are easy to work with.

    Cons

    Managers very scattered. Many of them not good at delegating tasks and get too tied down in "doing".

    Advice to ManagementAdvice

    Hold your store level staff to a higher standard of delegation and develop a better training program.

    Recommends
    Positive Outlook
  6.  

    Great Business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Coordinator
    Former Employee - Customer Service Coordinator

    I worked at Christmas Tree Shops

    Pros

    - Good Hours
    - Flexible with your time
    - Average pay

    Cons

    - Do a lot of work that you aren't directly responsible for
    - Very fast-paced during holidays

    Advice to ManagementAdvice

    - Gives great direction and helps employees
    - Actually care about you
    - Great to work with

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    CSR Call center

    Current Employee - Customer Service Representative in Middleboro, MA
    Current Employee - Customer Service Representative in Middleboro, MA

    I have been working at Christmas Tree Shops

    Pros

    Day goes by fast. Good location.

    Cons

    The rules and guidelines are different from team to team so there is never any consistency. They are constantly micromanaging and making you feel like you never do anything right. There is this 5 min policy that when you have to work on something for more than 5 minutes you have to tell management, well even when you do that you will still get bigger by others asking what you are working on. So you feel rushed and have no time to work on customer follow ups.

    Advice to ManagementAdvice

    The 5 minute off the phone let a manager know what you are working on is a horrible idea! If you saw how many customer follow ups a CSR has to do in one day, you would know it will take more than 5 minutes of being off the phone to work on! This just makes us feel rushed and more mistakes are made when you have to rush through things. I want to make sure everything is accurate but it's hard to do when I have 5 people asking me what I'm working on and feeling the pressure of having to get back on the phone. You should allow at least 30 minutes a day where a CSR can work on making sure the customers issues are taken care of!

  8. 1 person found this helpful  

    Eh

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Christmas Tree Shops part-time (less than a year)

    Pros

    Shift hours never changed, discount was nice, and management was easy to get along with for the most part

    Cons

    Way to conservative for the environment they are. Few management were very nit picky about the smallest things that the everyday person wouldn't pay any attention to and sort of seemed like I was harassed by one of them. There was no room for growth within the company as everyone in there positions had been there for quite some time.

    Advice to ManagementAdvice

    We are human too!

    Neutral Outlook
    No opinion of CEO
  9.  

    Would never go back

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Back Room Associate in Deer Park, NY
    Former Employee - Back Room Associate in Deer Park, NY

    I worked at Christmas Tree Shops part-time (more than a year)

    Pros

    Backroom team was fun to be around for an 8 hour day

    Cons

    Overbearing management
    Constantly changing policies
    Outdated dress code (overly conservative for retail environment)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    They work well with my full time job schedule.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Freehold, NJ
    Current Employee - Sales Associate in Freehold, NJ

    I have been working at Christmas Tree Shops part-time (more than 3 years)

    Pros

    Good discount. Flexible schedule. I feel like I'm appreciated.But i see that many employees are not appreciated even though they are good workers. Too many people get away with alot and ther are no consequences for their actions.

    Cons

    Very busy. Not enough people. Disorganization. Not enough follow up to correct problems.

    Advice to ManagementAdvice

    Management needs to work better with each other.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    very reasonable prices.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Back Room Associate in Maysland, FL
    Current Employee - Back Room Associate in Maysland, FL

    I have been working at Christmas Tree Shops part-time (less than a year)

    Pros

    Fun people to work with. 20 percent discount. flexible hours.

    Cons

    I find they don't give you many hours.

    Advice to ManagementAdvice

    give more hours to the people who really want to work.

    Recommends
    Neutral Outlook
    Approves of CEO

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