Chuck E. Cheese's

  www.chuckecheese.com
  www.chuckecheese.com

Chuck E. Cheese's Reviews

Updated October 25, 2014
Updated October 25, 2014
264 Reviews
2.8
264 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Chuck E. Cheese's CEO Tom Leverton
Tom Leverton
8 Ratings

Review Highlights

Pros
  • If you are 16 years old and looking for a first job, this would be a good one (in 14 reviews)

  • Pretty Fun environment to be around (in 12 reviews)


Cons
  • The company doesn't have a chance of succeeding with current upper management in place (in 17 reviews)

  • Having done the jobs, they were absolutely not worth minimum wage (in 16 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    3 years of fast promotion

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Birthday Coordinator
    Former Employee - Birthday Coordinator

    I worked at Chuck E. Cheese's part-time (more than 3 years)

    Pros

    The people I worked with, it was like a mini family to me.

    Cons

    The hours, even when I became a supervisor
    I had no hours

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great place to work but going through changes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Administrative Assistant in Irving, TX
    Former Employee - Senior Administrative Assistant in Irving, TX

    I worked at Chuck E. Cheese's full-time (more than an year)

    Pros

    Job satisfaction, salary, overall pleasant environment

    Cons

    Benefits aren't great for a company that size, not very flexible with work schedules.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Great people with poor communiwithin thocation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Chuck E. Cheese's full-time (more than 3 years)

    Pros

    Good positive environment with a great team pf people to work with. Flexible schedule.

    Cons

    Bonus structure is ridiculous and I haven't received a raise in three years.

    Advice to ManagementAdvice

    Pay your people what they deserve.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Minimum Wage, But Not Bad

    • Comp & Benefits
    • Culture & Values
    Former Employee - Cast Member in Vernon Hills, IL
    Former Employee - Cast Member in Vernon Hills, IL

    I worked at Chuck E. Cheese's part-time (less than an year)

    Pros

    Fun work environment, it's pretty easy, yet fast paced. Cast members get to stamp kids hands walking in, work the prize table and cashier as well as keep the salad bar looking nice & the ice stocked on the drinks. It's pretty easy for a first job. Closing sucks, but doesn't it always?

    Cons

    Low pay, The Chuck E suit is not fun sometimes, lack of benefits (I think you should get a discount off your shift!)

  6.  

    Good first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Opening Coordinator in San Antonio, TX
    Former Employee - Opening Coordinator in San Antonio, TX

    I worked at Chuck E. Cheese's full-time

    Pros

    If you are 16 years old and looking for a first job, this would be a good one. Great way to learn about customer service and treating people as guests.

    Cons

    Very low pay. Not a lot of raises no matter how hard you work. Company is very stingy.

    Advice to ManagementAdvice

    Was in a management position within a year, although the pay rate was horrible

    Recommends
    Negative Outlook
    Approves of CEO
  7.  

    HRBP

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Chuky Cheese in Fort Worth, TX
    Current Employee - Chuky Cheese in Fort Worth, TX

    I have been working at Chuck E. Cheese's full-time (more than an year)

    Pros

    Nice people to work with. Full of energy.

    Cons

    Too many complaints. Poor communication to staff.

    Advice to ManagementAdvice

    Pay more. It will help in the long run.

    Approves of CEO
  8.  

    A Great Experience,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team II Trainer in Rockwall, TX
    Current Employee - Team II Trainer in Rockwall, TX

    I have been working at Chuck E. Cheese's full-time (more than an year)

    Pros

    Half Price Food, Flexible Hours,

    Cons

    PAy Isn't Always The Best.

    Recommends
    Negative Outlook
    No opinion of CEO
  9.  

    Entry level job for young employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Kid Check in Miami, FL
    Former Employee - Kid Check in Miami, FL

    I worked at Chuck E. Cheese's part-time (less than an year)

    Pros

    Fun atmosphere
    Entry job level training
    Flexible hours around school schedule
    Management at the store I worked at were hands on and shared job responsibility (if short staffed) and training

    Cons

    Long hours
    Little pay for work you do
    Loud work environment
    Not much opportunity for advancement to management positions

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Mediocre

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Leader in Baton Rouge, LA
    Current Employee - Team Leader in Baton Rouge, LA

    I have been working at Chuck E. Cheese's part-time (more than 5 years)

    Pros

    Free Food. Flexible hours. They worked really well around my school schedule. A lot of fun if you like interacting with children.

    Cons

    They except too much of you with little pay. Much easier and better paying jobs out there. Started to lose hours because of company policy. They are always cutting hours when there is already not enough people working. So you are running around on busy days like a chicken with your head cut off. Then when you get a bad complaint on the guest survey you could get fired. They overlook good surveys.

    Advice to ManagementAdvice

    Management should care more for their employees

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Great concept, low pay, overworked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Chuck E. Cheese's full-time (more than 10 years)

    Pros

    I love the concept for families. If your a hard worker with a lot of drive, there are a lot of options for advancement.

    Cons

    Horribly low pay for the responsibilities and time asked to invest. Also training on new ideals is absolutely broken. New items and ideas are rolled out with no explanation of the hows or whys.

    Advice to ManagementAdvice

    Better training across the board, and a new focus on equal and fair pay.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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