Chuck E. Cheese's

  www.chuckecheese.com
  www.chuckecheese.com

Chuck E. Cheese's Reviews

Updated October 19, 2014
Updated October 19, 2014
260 Reviews
2.9
260 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Chuck E. Cheese's CEO Tom Leverton
Tom Leverton
6 Ratings

Review Highlights

Pros
  • great for meeting new people and getting some job experience if its your first job (in 12 reviews)

  • You get free food but its not quite worth it if you've tasted it (in 11 reviews)


Cons
  • The company doesn't have a chance of succeeding with current upper management in place (in 18 reviews)

  • Having done the jobs, they were absolutely not worth minimum wage (in 16 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    3 years of fast promotion

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Birthday Coordinator
    Former Employee - Birthday Coordinator

    I worked at Chuck E. Cheese's part-time (more than 3 years)

    Pros

    The people I worked with, it was like a mini family to me.

    Cons

    The hours, even when I became a supervisor
    I had no hours

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Minimum Wage, But Not Bad

    • Comp & Benefits
    • Culture & Values
    Former Employee - Cast Member in Vernon Hills, IL
    Former Employee - Cast Member in Vernon Hills, IL

    I worked at Chuck E. Cheese's part-time (less than an year)

    Pros

    Fun work environment, it's pretty easy, yet fast paced. Cast members get to stamp kids hands walking in, work the prize table and cashier as well as keep the salad bar looking nice & the ice stocked on the drinks. It's pretty easy for a first job. Closing sucks, but doesn't it always?

    Cons

    Low pay, The Chuck E suit is not fun sometimes, lack of benefits (I think you should get a discount off your shift!)

  3.  

    Good first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Opening Coordinator in San Antonio, TX
    Former Employee - Opening Coordinator in San Antonio, TX

    I worked at Chuck E. Cheese's full-time

    Pros

    If you are 16 years old and looking for a first job, this would be a good one. Great way to learn about customer service and treating people as guests.

    Cons

    Very low pay. Not a lot of raises no matter how hard you work. Company is very stingy.

    Advice to ManagementAdvice

    Was in a management position within a year, although the pay rate was horrible

    Recommends
    Negative Outlook
    Approves of CEO
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  5.  

    HRBP

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Chuky Cheese in Fort Worth, TX
    Current Employee - Chuky Cheese in Fort Worth, TX

    I have been working at Chuck E. Cheese's full-time (more than an year)

    Pros

    Nice people to work with. Full of energy.

    Cons

    Too many complaints. Poor communication to staff.

    Advice to ManagementAdvice

    Pay more. It will help in the long run.

    Approves of CEO
  6.  

    A Great Experience,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team II Trainer in Rockwall, TX
    Current Employee - Team II Trainer in Rockwall, TX

    I have been working at Chuck E. Cheese's full-time (more than an year)

    Pros

    Half Price Food, Flexible Hours,

    Cons

    PAy Isn't Always The Best.

    Recommends
    Negative Outlook
    No opinion of CEO
  7.  

    Mediocre

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Leader in Baton Rouge, LA
    Current Employee - Team Leader in Baton Rouge, LA

    I have been working at Chuck E. Cheese's part-time (more than 5 years)

    Pros

    Free Food. Flexible hours. They worked really well around my school schedule. A lot of fun if you like interacting with children.

    Cons

    They except too much of you with little pay. Much easier and better paying jobs out there. Started to lose hours because of company policy. They are always cutting hours when there is already not enough people working. So you are running around on busy days like a chicken with your head cut off. Then when you get a bad complaint on the guest survey you could get fired. They overlook good surveys.

    Advice to ManagementAdvice

    Management should care more for their employees

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Entry level job for young employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Kid Check in Miami, FL
    Former Employee - Kid Check in Miami, FL

    I worked at Chuck E. Cheese's part-time (less than an year)

    Pros

    Fun atmosphere
    Entry job level training
    Flexible hours around school schedule
    Management at the store I worked at were hands on and shared job responsibility (if short staffed) and training

    Cons

    Long hours
    Little pay for work you do
    Loud work environment
    Not much opportunity for advancement to management positions

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    good job bad management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in Longview, TX
    Former Employee - General Manager in Longview, TX

    I worked at Chuck E. Cheese's (more than 8 years)

    Pros

    good hours, good customers, good pay

    Cons

    change of management made for a difficult job

    Advice to ManagementAdvice

    they need to listen to all sides of the pancake instead of just one

    No opinion of CEO
  10.  

    Decent job, Good pay

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chuck E. Cheese's

    Pros

    good pay and hours are ok

    Cons

    company doesn't invest much in its employees

  11.  

    Limited Decision Making

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Restaurant Manager in Cleveland, OH
    Current Employee - Restaurant Manager in Cleveland, OH

    I have been working at Chuck E. Cheese's full-time (more than 5 years)

    Pros

    Secure, great HR policies, supervisors and executives actually WANT employees to have fun at work. Upper management seems to care about its employees.

    Cons

    So much pressure on supervisors that HR polices are sometimes not followed. Pay scale is well below the market. Upper Management likes to make all the decisions, resulting in unhappy customers as you are not allowed to help them the way they want to be helped.

    Advice to ManagementAdvice

    Learn your own HR policies, treat employees like you'd like your own family members to be treated on the job.

    Recommends
    Positive Outlook
    Approves of CEO

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