Chuck E. Cheese's Reviews

Updated August 25, 2014
Updated August 25, 2014
233 Reviews

2.9
233 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Chuck E. Cheese's President, CEO, and Director Mike Magusiak
Mike Magusiak
96 Ratings

Review Highlights

Pros
  • great for meeting new people and getting some job experience if its your first job (in 11 reviews)

  • You get free food but its not quite worth it if you've tasted it (in 9 reviews)


Cons
  • Having done the jobs, they were absolutely not worth minimum wage (in 15 reviews)

  • The company doesn't have a chance of succeeding with current upper management in place (in 15 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Assistant Manager: Fun job, but treated poorly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager  in  North Bergen, NJ
    Former Employee - Assistant Manager in North Bergen, NJ

    I worked at Chuck E. Cheese's full-time for more than a year

    Pros

    The employees are great, that is the real saving grace to working here. A lot of cool kids coming through that could use advise from someone a bit older. Free food was a nice perk, along with vacation and sick days.

    Cons

    No consideration for your life outside of work and unrealistic standards. Hours are all over the place (leave at 1am, be back at 7am) and with a small management team, don't even think about calling out sick. Standards are very high, they don't give you the manpower to make the store to their standard. It was always a battle of prioritizing what could get done and get reprimanded for what couldn't. Also held what couldn't against me as a reason to deny a raise (one of the major reasons for ending employment) after a year and a half did not even offer a raise.

    Advice to ManagementAdvice

    Standardize raises and adjust manpower/standards to reasonable limits. If you want the store to sparkle, you must give your managers the means to get it done.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    At least I'll always have a good story to tell about my first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier & Prize Attendant  in  Toms River, NJ
    Former Employee - Cashier & Prize Attendant in Toms River, NJ

    I worked at Chuck E. Cheese's part-time for less than a year

    Pros

    The pros to this job were making kids smile and every so often, finding those parents who "get it". You'd be surprised how rude a vast majority of parents can be to a teenage cashier. Coworkers and certain managers made the job bearable for me. I learned how to handle money, basic cashier knowledge and customer service that still helps me today. If you really (and I mean really) like kids, dancing and singing to mildly cringe worthy kids songs, HIGH energy work environments and have a lot of patience you will do great here.

    Cons

    The noise, constant noise that I can only describe as songs on a loop combined with the BING BING BING BING BONG of games along with kids screaming, running, crying, etc. Witnessing parents yell at their children (and at me) over plastic prizes worth 5 points. Being the mouse when the last thing you want to do is be dancing in a hot sweaty costume on a busy saturday afternoon at sometimes hourly intervals. Never sitting. Leading roadshows to a group of kids who want no part in the song, and just stand and stare at you until the tickets are thrown. Managers acting like the world will end if a pizza was made wrong or three tokens lost, and taking it out on everybody.

    Advice to ManagementAdvice

    When you constantly offer your employees random days off, shorter shifts, and cut hours...although much appreciated...we know you're being cheap.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier  in  Oklahoma City, OK
    Current Employee - Cashier in Oklahoma City, OK

    I have been working at Chuck E. Cheese's part-time for less than a year

    Pros

    Being able to play a lot of games and it was a fun environment to hang out with kids. Made my day a better place.

    Cons

    Handling a bunch of kids may be stressful at times. Do need a lot of experience with younger kids.

    Advice to ManagementAdvice

    Great company!

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    I worked a CEC 3 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Game Technician  in  Fayetteville, GA
    Former Employee - Game Technician in Fayetteville, GA

    I worked at Chuck E. Cheese's part-time for more than 3 years

    Pros

    The best reasons to work at CEC is the atmosphere. The workers and manger taught me how to self efficient. And also free pizzzzaaaaaa!

    Cons

    The pay was kinda low. Short Hours. And crazy hours Friday, Saturday, and Sundays very very busy!

    Advice to ManagementAdvice

    Practice what you preach!

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Great for a first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Birthday Coordinator
    Former Employee - Birthday Coordinator

    I worked at Chuck E. Cheese's part-time for more than a year

    Pros

    Coworkers, growing with in the company, accommodating to employess with school or personal activities

    Cons

    management very disorganized, at least my GM was. not enough money for the amount of work that we have to do. the walks of life that come in.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Unrealistic expectations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager  in  Indianapolis, IN
    Current Employee - Assistant Manager in Indianapolis, IN

    I have been working at Chuck E. Cheese's full-time for more than a year

    Pros

    Opportunity to improve guests' days
    Schedule fairly flexible
    Guaranteed hours
    Free meals on work days
    You'll lose a lot of weight from how much you need to move daily

    Cons

    High stress
    Poor benefits and pay
    Little opportunity for advancement
    Unrealistic expectations - you literally have to run yourself ragged and pass on these expectations to your workers. I always felt guilty requiring so much of people trying to pay their rent on so little money.

    Advice to ManagementAdvice

    Show your appreciation in a monetary way - pins and plaques don't pay bills

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Very Annoyed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chuck E. Cheese's for more than 10 years

    Pros

    Salary is good for upper management. Kids are awesome to work with.

    Cons

    If you are upper management Senior or GM forget about having a life outside of Chuck E. No weekends off unless you beg or take vacation time. Quality of life sucks!! Allow managers to go to a 4 day work week.

    Advice to ManagementAdvice

    They don't care about what you say!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    if you like to work a lot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Showroom & Cashier  in  Pearl City, HI
    Former Employee - Showroom & Cashier in Pearl City, HI

    I worked at Chuck E. Cheese's part-time for more than a year

    Pros

    -when you work parties, you have the opportunity to get tips
    -they give you a lot of hours
    - you have the opportunity to get a raise every 6 months
    -the workers become really close and even hang out outside of work

    Cons

    -they take half of your tip
    - they aren't very flexible with hours, you have to work every friday, saturday, and sunday
    -if you have the closing shift, you may have to stay really late, past midnight on fridays and saturdays

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Good learning experience but pay is not the best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Chuck E. Cheese's full-time for more than 10 years

    Pros

    Very accommodating to employees who have school or can only work limited dates, which is fine because this is a part time job. Requests for time off are usually approved for vacation. Promote within.

    Cons

    Not a lot of balance for personal life. You usually work way more than 50 hours you are required to work. No labor EVER so you and your team is always spread thin and stressed out. Base salary is poor.

    Advice to ManagementAdvice

    Not much because no one cares what we think.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Very fun, but very loud and customers can be rude.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier & Prize Attendant
    Current Employee - Cashier & Prize Attendant

    I have been working at Chuck E. Cheese's part-time for more than a year

    Pros

    Fun, the other employees are very nice, and the kids are fun

    Cons

    They give very few hours, 5-10, which is great for HS students, but making a living... not so much..

    Advice to ManagementAdvice

    Let the managers give employees more hours, and don't hire even more people when the senior staff is getting under 10 hours a week.

    Recommends
    Neutral Outlook
    Approves of CEO

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