Chuck E. Cheese's

  www.chuckecheese.com
  www.chuckecheese.com

Chuck E. Cheese's Reviews

Updated November 26, 2014
Updated November 26, 2014
274 Reviews
2.8
274 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Chuck E. Cheese's CEO Tom Leverton
Tom Leverton
14 Ratings

Review Highlights

Pros
  • If you are 16 years old and looking for a first job, this would be a good one (in 14 reviews)

  • Pretty Fun environment to be around (in 13 reviews)


Cons
  • Having done the jobs, they were absolutely not worth minimum wage (in 17 reviews)

  • The company doesn't have a chance of succeeding with current upper management in place (in 17 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Party Hosting helped prepare me for the real world

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Party Hostess in Salem, OR
    Former Employee - Party Hostess in Salem, OR

    I worked at Chuck E. Cheese's part-time (more than an year)

    Pros

    I loved the atmosphere. It was crazy and chaotic but we all knew our roles. Everyone really worked together to create a great environment for both the customers and the staff. Even though they employed a lot of young people, there was not a high turn over. Our management was really good about helping us work through problems and we were never in trouble if we did something wrong, but they used it as a learning experience for us to do better. I was taught how to approach difficult or stressed people in a non-hostile and inviting way. I learned how to effectively manage my time as we were on pretty tight schedules and I knew that others depended on me correctly performing my job to get theirs done. Plus, we made really good tips on birthdays.

    Cons

    It is a lot of work. You are constantly on your feet and running around while trying to plan your next ten moves in your head. I really think the worst part of the job is how hot it can get. There were days when I was dripping sweat just because it is so full of people, I was moving around, and the ovens put out a ton of heat.

    Advice to ManagementAdvice

    Continue to hire people with great attitudes. People can be taught how to enter an order into a computer and fix a machine, but it takes a certain kind of person to be happy doing it.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    It was hell

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chuck E. Cheese's

    Pros

    The managers are awsome and give you freedome to do what ever as long as you get the job done

    Cons

    The pay is horrible and wasent worth it.

    Approves of CEO
  3.  

    Fun, but low pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Birthday Party Host in Olathe, KS
    Former Employee - Birthday Party Host in Olathe, KS

    I worked at Chuck E. Cheese's part-time (more than an year)

    Pros

    Great coworkers, fun environment. You had a decent break and you could eat the cake birthday parties gave to you. The job was fairly easy. The shifts usually went by fairly quickly as well.

    Cons

    Low wages, vacation time for more than 2 weeks resulted in getting kicked out of the system automatically. The place wasn't the most sanitary and some party moms/dads would get upset rather quickly and you would have to deal with that. Party Moms mostly want you to take control of everything and one mistake could be disastrous to them.

    Advice to ManagementAdvice

    Better pay.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Such a fun environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier & Prize Attendant in Columbus, OH
    Former Employee - Cashier & Prize Attendant in Columbus, OH

    I worked at Chuck E. Cheese's full-time (more than 3 years)

    Pros

    Faced paced and very interactive. Definitely a fun job! It's a great blend of restaurant, arcade, and merchandise experience. Absolutely loved working there and got so much out of it.

    Cons

    On extremely busy nights we would be there until 2am closing. Don't give raises very often. Under paid.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Frustrating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Chuck E. Cheese's full-time (more than 10 years)

    Pros

    It is a great concept, fun atmosphere for the most part. Satisfying to develop young adults and seeing them succeed at work, and after they have moved on is great.

    Cons

    The company's main focus is labor! This is the one and only constant that never changes. In turn this takes away from the guest's experience, along with employee and management job satisfaction. Getting a raise, even for a well performing store is scarce!

    Advice to ManagementAdvice

    Take care of your team! Upper management could care less about store management. Just do more with less every year gets old!

    Doesn't Recommend
    Disapproves of CEO
  7.  

    Good Start......if this is your first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Birthday Party Host in Birmingham, AL
    Current Employee - Birthday Party Host in Birmingham, AL

    I have been working at Chuck E. Cheese's part-time (less than an year)

    Pros

    Can Receive tips as a party host
    Making memories and having fun with kids
    food 50% off with employee discount

    Cons

    Favoritism at a all time high
    Rude employee's who gossip 24/7

    Advice to ManagementAdvice

    Work -life balance ; pretty simple , if you ant good hours , you'll be there all weekend .
    Racist manger I had to deal with
    A very money hungry company

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    I was glad to have a job but was WAY underpaid for an assistant manager.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at Chuck E. Cheese's full-time (more than 3 years)

    Pros

    It's a job, small discounts on food, get to see new toys before anyone else (sarcasm), get to dress up in a rat costume that smells like sweat, and you get to clean up bodily fluids such as feces, urine, and vomit!

    Cons

    Managers don't care, neither do district managers. Working with many rude children. Not enough hours are given out to complete what needs to be done individually and for the store as a whole.

    Advice to ManagementAdvice

    Increase saleries, and listen to problems of lower employees in the store, put more staff during the day even when it's slow to keep a better eye on kid check! If it's that important to you, you would increase the hours- even in small stores- to have some there during all hours of operation!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    I hated it

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chuck E. Cheese's

    Pros

    Discounts on food, seeing children happy

    Cons

    Horrible hours, poor management, favoritism, unable to balance home and work at the same time

  10.  

    3 years of fast promotion

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Birthday Coordinator
    Former Employee - Birthday Coordinator

    I worked at Chuck E. Cheese's part-time (more than 3 years)

    Pros

    The people I worked with, it was like a mini family to me.

    Cons

    The hours, even when I became a supervisor
    I had no hours

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great people with poor communiwithin thocation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Chuck E. Cheese's full-time (more than 3 years)

    Pros

    Good positive environment with a great team pf people to work with. Flexible schedule.

    Cons

    Bonus structure is ridiculous and I haven't received a raise in three years.

    Advice to ManagementAdvice

    Pay your people what they deserve.

    Recommends
    Positive Outlook
    Approves of CEO

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