Chuck E. Cheese's

www.chuckecheese.com
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Chuck E. Cheese's Reviews

Updated February 24, 2015
Updated February 24, 2015
315 Reviews
2.8
315 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Chuck E. Cheese's CEO Tom Leverton
Tom Leverton
24 Ratings

Review Highlights

Pros
  • If you are 16 years old and looking for a first job, this would be a good one (in 14 reviews)

  • Pretty Fun environment to be around (in 13 reviews)


Cons
  • Having done the jobs, they were absolutely not worth minimum wage (in 17 reviews)

  • The company doesn't have a chance of succeeding with current upper management in place (in 17 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    A neutral experience.

    • Work/Life Balance
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chuck E. Cheese's

    Pros

    Half Of on food, free drinks, get to play after hours.

    Cons

    There's no flexible hours, no personal growth, stuck on minimum wage, Short Hours.

    Advice to ManagementAdvice

    Need to train crew better.

    Doesn't Recommend
  2.  

    Wonderful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Party Hostess in Kendall, FL
    Current Employee - Party Hostess in Kendall, FL

    I have been working at Chuck E. Cheese's part-time (less than a year)

    Pros

    The pros to this job is that if you want to study something in the major of hospitality it is well worth it. it gives you a feel of the type of environment, excluding kids of course. Also free pizza is always the best. To add on its a great first job for many teenagers, it may be tedious but it teaches responsibility and organization.

    Cons

    The only con would be the kids and parents, but once again CEC is a place "where a kid could be a kid" so when applying for this job you should have a clear mindset of what it would be like. You often see some of the workers are unhappy but that's because they don't like children, and thats a problem when working at kids place.

    Advice to ManagementAdvice

    i love my management, but more hours would be nice!

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Pretty Good Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier
    Former Employee - Cashier

    I worked at Chuck E. Cheese's

    Pros

    Flexible schedule, great coworkers, never a dull moment

    Cons

    If you don't like kids, do not apply

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Good Place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chuck E. Cheese's

    Pros

    Cool Atmosphere, discounts, flexible, Growth

    Cons

    Managers dont help out too much

    Recommends
    Positive Outlook
  6.  

    Working for the Mouse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chuck E. Cheese's full-time (more than 5 years)

    Pros

    It is OK to work for the mouse, it puts a smile on everyone's face.

    Cons

    Like all companies now, most our employees are over worked and under paid.

    Advice to ManagementAdvice

    Spread the load

    Recommends
    Neutral Outlook
  7.  

    Very good first job to have.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Dining Room Attendant/Party Hostess in Canton, MI
    Former Employee - Dining Room Attendant/Party Hostess in Canton, MI

    I worked at Chuck E. Cheese's part-time (less than a year)

    Pros

    Working as a party hostess/DRA was a very decent job because not only were the tips from the parties very VERY nice (I was tipped upwards of almost $200 a one point and that was in addition to the normal $8.25), this job allows for plenty of customer interaction, and a variety of interesting tasks. I personally felt that working out front doing parties was a lot better than being stuck working in the kitchen or being at the register. DRAs had a lot of responsibilities but we also get to participate in some of the most fun things too, such as singing happy birthday and cutting the cake, ect. Doing the birthday show was also a lot of fun. In addition, being a party hostess allowed for a lot of versatility that keeps you moving around; you aren't stuck in one spot like the kitchen, or kid check or the cashiers. You are always moving around and interacting with people and you are directly interacting with families and kids most of the time which is really nice if you want to garner people skills.

    Cons

    Being a party hostess was also much more stressful than the other jobs (in my opinion) because a lot is expected from you because they are able to move around so much. A lot of tasks and duties are assigned to you, and so while you are expected to take care and maintain your party, you are also expected to keep the store clean, and to run food and to make sure everyone else out front is happy too. The parties are not your only priority and this can be really stressful because you really want to focus on your party (after all they are the ones tipping you), but alas you have to try and divide your attention. Additionally, closing was the absolute worst. The kitchen and cashiers always got to close up first, so even if we all had the same amount to clean, the DRAs were always the last to finish (this might have been the case because we had an especially large store AND the front of our store was a lot larger in comparison to the kitchen/back of the store). But honestly speaking, the worst part of the job was closing. On average, it would take me anywhere from 2-4 hours to close, depending on the day. And considering we would close at 11 on Saturday and Friday, this would mean getting off at least 1-2am, and that's after vigorous cleaning. It would be a workout closing the store and I would dread closing more than anything. I didn't really start to enjoy working at Chuck E. Cheese until I stopped closing regularly because it would stress me out so much. Long story short: closing at Chuck E. Cheese sucks.

    Advice to ManagementAdvice

    Management isn't always organized with the way they direct us when things got hectic in the winter/spring (first quarter as they called it). When things got really busy, things got very chaotic and they weren't very good at delegating tasks. One manager would tell someone to do something and then a minute later tell that same person to go do something else. Communication was a huge problem (amongst the managers). There would be times when we would have no Chuck E. for the birthday show because the person who was supposed to do it, ended up doing something else because a different manager told them to go do it instead!! All in all, they could work on teaching the managers to be better at communication amongst themselves. Also, there was some blatant favoritism, at least the Chuck E. Cheese I worked at. Sure, you see this in a lot of places, but I feel like it was especially bad at my location. (I'm referring to the fact that many people who didn't deserve to be Team 2, ended up being promoted to it despite not really being qualified to do so).

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    I really enjoyed this job. I got to fix the games and robots.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Technician in Cincinnati, OH
    Former Employee - Assistant Technician in Cincinnati, OH

    I worked at Chuck E. Cheese's part-time (more than 3 years)

    Pros

    Great Hours of 7am-2pm. No two days were alike fixing the games and meeting customers and servicing them.

    Cons

    I didn't like cleaning the ball pit. But they took it out! :)

    Advice to ManagementAdvice

    I glad the ball pit is gone!

    Recommends
    Positive Outlook
  9.  

    Great company, learned a lot.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chuck E. Cheese's

    Pros

    Learning opportunities, always changing, seeing your employees develope and move up.

    Cons

    Hard to move up once at a GM level, not a lot of DM's positions open up.

    Advice to ManagementAdvice

    Communicate more at corp level. You sometimes get 3-4 different things coming down to follow which don't work together. DMs are stretched to thin. Create a assistant DM position to help the district managers out, while providing more chances for current GM to move up.

    Recommends
    Positive Outlook
  10.  

    Great place for students to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Houston, TX
    Current Employee - Cashier in Houston, TX

    I have been working at Chuck E. Cheese's part-time (less than a year)

    Pros

    Time goes by really quickly, you make a lot of friends, and the work is enjoyable. I always went in with a smile, and I enjoy going into work

    Cons

    Minimum wage, long shifts, late hours. Way too much work for minimum wage. It's really hard to move up in the company, and the raises are minimal

    Recommends
    Positive Outlook
  11.  

    Okay for Part Time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Party Hostess
    Former Employee - Party Hostess

    I worked at Chuck E. Cheese's part-time (more than a year)

    Pros

    Ability to learn various aspects of the store's operation.

    Cons

    Little room for upward mobility, low pay

    Advice to ManagementAdvice

    Invest more in your young employees.

    Recommends
    Neutral Outlook
    No opinion of CEO

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