Chuck E. Cheese's

  www.chuckecheese.com
  www.chuckecheese.com

Chuck E. Cheese's Reviews

Updated December 16, 2014
Updated December 16, 2014
282 Reviews
2.8
282 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Chuck E. Cheese's CEO Tom Leverton
Tom Leverton
16 Ratings

Review Highlights

Pros
  • If you are 16 years old and looking for a first job, this would be a good one (in 14 reviews)

  • Pretty Fun environment to be around (in 13 reviews)


Cons
  • Having done the jobs, they were absolutely not worth minimum wage (in 17 reviews)

  • The company doesn't have a chance of succeeding with current upper management in place (in 17 reviews)

More Highlights

Employee Reviews

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  1.  

    Showroom Host

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Party Hostess in Nashville, TN
    Former Employee - Party Hostess in Nashville, TN

    I worked at Chuck E. Cheese's part-time

    Pros

    Tips can be good, flexible with your personal schedule, many opportunities for advancement, always new staff coming in

    Cons

    You are kind of thrown into the work because most of the time it is understaffed and called in frequently

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Hostess

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chuck E. Cheese's

    Pros

    Fun, relaxed, good training, flexible

    Cons

    Unorganized, too many employees, not many scheduled hours

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Drama, but good growth opportunity.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chuck E. Cheese's

    Pros

    Fast growth- opportunity for promotion is quick.

    Cons

    Low pay-doesnt pay well. Also, a very high turnover rate.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Solid company with high expectations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Dallas, TX
    Current Employee - General Manager in Dallas, TX

    I have been working at Chuck E. Cheese's

    Pros

    Opportunity to grow if you work hard and don't screw it up

    Cons

    Lots of work in a constantly changing business. They are growing and you must adapt and make the right moves to succeed.

    Advice to ManagementAdvice

    Support the operations managers with assistants and clear direction, sometimes a little vague.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Challenging

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chuck E. Cheese's

    Pros

    Every day is a little different so that no two days are exactly alike. I like the current general manager.

    Cons

    The assistant managers do not provide necessary feedback in a timely manner.

  7.  

    Very Welcoming to everyone of all ages.

    Former Employee - Anonymous Employee in Melrose Park, IL
    Former Employee - Anonymous Employee in Melrose Park, IL

    I worked at Chuck E. Cheese's part-time (more than an year)

    Pros

    Its a great way to open up if you are shy because you have to speak to people on a daily bases.

    Cons

    it can get really really busy.

    Recommends
  8.  

    Not so bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cast Member in Modesto, CA
    Current Employee - Cast Member in Modesto, CA

    I have been working at Chuck E. Cheese's (less than an year)

    Pros

    Amazing Co-Workers, Great managers, fun atmosphere, I love the food

    Cons

    The pay isn't bad, it just comes to the hours. Ex: My hours have but cut so much I just BARELY make money to pay my bills and get gas. It's not fair for the amount of work and patience we give and put in to a day's work, no matter how many hours. They really need to fix that. Merch is a disaster! There's no way people listen to us when we tell them to get into one single line! It's makes it harder on us when there's only two employees taking tickets and 20+ people in line.

    Advice to ManagementAdvice

    Make sure everyone gets as many hours as possible so we don't struggle with money. No matter how hard of a day you've had and no matter what goes on in life just be happy and treat your employees with kindness and respect, like we do with you all. "Leave your dirty shoes out the door". Management could also set up a line station merch so no one gets cut and so that we don't always have a huge clump waiting. If not that then make the merch area a bit bigger so we can fit better and have more Co-workers help us out

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Frustrating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Chuck E. Cheese's full-time (more than 10 years)

    Pros

    It is a great concept, fun atmosphere for the most part. Satisfying to develop young adults and seeing them succeed at work, and after they have moved on is great.

    Cons

    The company's main focus is labor! This is the one and only constant that never changes. In turn this takes away from the guest's experience, along with employee and management job satisfaction. Getting a raise, even for a well performing store is scarce!

    Advice to ManagementAdvice

    Take care of your team! Upper management could care less about store management. Just do more with less every year gets old!

    Doesn't Recommend
    Disapproves of CEO
  10. 1 person found this helpful  

    Fun, but low pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Birthday Party Host in Olathe, KS
    Former Employee - Birthday Party Host in Olathe, KS

    I worked at Chuck E. Cheese's part-time (more than an year)

    Pros

    Great coworkers, fun environment. You had a decent break and you could eat the cake birthday parties gave to you. The job was fairly easy. The shifts usually went by fairly quickly as well.

    Cons

    Low wages, vacation time for more than 2 weeks resulted in getting kicked out of the system automatically. The place wasn't the most sanitary and some party moms/dads would get upset rather quickly and you would have to deal with that. Party Moms mostly want you to take control of everything and one mistake could be disastrous to them.

    Advice to ManagementAdvice

    Better pay.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Wonderful company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Showroom Hostess in Sherman, TX
    Current Employee - Showroom Hostess in Sherman, TX

    I have been working at Chuck E. Cheese's part-time (less than an year)

    Pros

    Overall, the company is very friendly, seems to be well organized at my store (857). Experience is very satisfying so far - lots of ease in the way it's run and the managers are on point to an almost intimidating extent. Interviews are always fast and easy - very easy for a first job. The kids are wonderful - your training pretty much gives you everything you need to get started and grow.

    Cons

    Entry level position gives minimum wage ($7.25 in my location). LOADS of orientation videos, not much hands-on training until later on in the process.

    Advice to ManagementAdvice

    Interview questions are a little vague, sometimes unrelated - concise, regardless.

    Recommends
    Positive Outlook
    No opinion of CEO

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