Chuck E. Cheese's Reviews

Updated March 27, 2015
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2.9
327 Reviews
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Recommend to a friend
Approve of CEO
Chuck E. Cheese's CEO Tom Leverton
Tom Leverton
34 Ratings

Pros
  • If you are 16 years old and looking for a first job, this would be a good one (in 14 reviews)

  • Pretty Fun environment to be around (in 13 reviews)

Cons
  • Having done the jobs, they were absolutely not worth minimum wage (in 17 reviews)

  • The company doesn't have a chance of succeeding with current upper management in place (in 17 reviews)

More Pros and Cons

Employee Reviews

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  1. Good job but very stressful

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chuck E. Cheese's

    Pros

    great chance for guest interaction

    Cons

    new company owners have cut bonus opportunities dramatically

  2. I Do EVERYTHING

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chuck E. Cheese's part-time (more than a year)

    Pros

    free food, free tokens for younger family members

    Cons

    I've been working there for more than a year and they do not speak of or give raises

    Advice to ManagementAdvice

    get your schedule under control and pay more !

    Doesn't Recommend
    Neutral Outlook
  3. This is a job, not a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in Concord, NC
    Former Employee - General Manager in Concord, NC

    I worked at Chuck E. Cheese's

    Pros

    Slow on weekdays. Sometimes no guests at all from 2pm - 4pm

    Cons

    The pay is very low, the turnover rate is incredibly high, and the labor policies force the manager(s) to do 90% of the work. this is a good job to get your foot into the door of retail / restaurant management however, this is not a career by any means. I made 33,000 as a GM. now go Google what Assistant managers in the restaurant idustry make and you'll be shocked. this is a good job if you are moving up in the company however if you are coming from the outside in do not do it because you can do better .

    Advice to ManagementAdvice

    offer more training to the managers and not just the cast members. This will allow the managers who are mostly 18 years old to gain some actual management experience and allow them to coach and develop their employees and create morale in the workplace. also do not be afraid to hire from outside of the company and find new talent.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. Loved it before it was sold. New company changed a lot of what made the company enjoyable to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Chuck E. Cheese's full-time (more than 10 years)

    Pros

    The bonus structure was good until it was bought out and switched to not so desirable one. Work schedule was good until times changed your were able to spend time with family not at all now. The companies main focus is family not at all with the schedule.

    Cons

    Working weekends and a lot of them making your schedule is out the door and they expect you to work a lot of hours and compensation is not there. New bonus pay out is ridiculous to a restaurant it's not retail does not go well with a restaurant.

    Advice to ManagementAdvice

    Its not always about money if it was this company would never be as successful as it has been. Just cause you think its about the dollars its not.

    Doesn't Recommend
    Disapproves of CEO
  6. Closing Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chuck E. Cheese's

    Pros

    best reasons to work here are the relationships you come to have. you meet alot of great people

    Cons

    -work/life balance
    -long weekend hours
    -alot of work for one person
    -long wait for promotions
    -not alot of room to grow

    Advice to ManagementAdvice

    value staff more and realize that more of a work life balance is needed to keep employees and managers happy.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 1 person found this helpful

    Fun. But doesn't pay well

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cast Member in Kennesaw, GA
    Former Employee - Cast Member in Kennesaw, GA

    I worked at Chuck E. Cheese's part-time (less than a year)

    Pros

    I really loved the fun atmosphere. The animatronic band was fabulous, they sang current pop songs. I loved dancing with the kids, and being a part of making their day special

    Cons

    I only had 8 to 13 hours, and my bosses lied constantly. I usually went home crying because they never did what they told me they would.

    Advice to ManagementAdvice

    Provide employees better hours and pay.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. Easy, quick-paced job heading for an unknown direction

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Opening Coordinator
    Current Employee - Opening Coordinator

    I have been working at Chuck E. Cheese's

    Pros

    Fast paced, forces you to work under pressure
    Simple and easily understood tasks
    The business serves as many different industries

    Cons

    Guests have a presumed notion that the restaurant should be messy
    High school students do not show much of a drive to work here

    Advice to ManagementAdvice

    Pay attention to operations because a lot of the expectations cannot be met for the fact that labor cost money and the tasks can be labor intensive.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. Kitchen

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Kitchen in Cedar Falls, IA
    Current Employee - Kitchen in Cedar Falls, IA

    I have been working at Chuck E. Cheese's

    Pros

    Great people. I love who I work with. They work with the people well with schedule and stuff.

    Cons

    A lot of the employs are young. So they might not try that hard, since they might not really care that much.

    Advice to ManagementAdvice

    I don't have any. They do a great job. It is a great

    Recommends
    Positive Outlook
    Approves of CEO
  10. Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chuck E. Cheese's

    Pros

    The Kids, good food, and awesome games

    Cons

    There's no cons about this job

    Recommends
    Positive Outlook
    Approves of CEO
  11. The company is good if you are young but not for older people wanting a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Madison, TN
    Former Employee - Manager in Madison, TN

    I worked at Chuck E. Cheese's full-time (more than a year)

    Pros

    Up beat, fun, fast pace job, great for teenagers to work, very secure for young kids to have fun, facility is kept up nicely

    Cons

    Management is lazy in some stores, in commercial areas the parents are jerks, if you are last this is not where you should work

    Advice to ManagementAdvice

    Don't be afraid to get dirty and help.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

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