Ciena Reviews

Updated September 20, 2014
Updated September 20, 2014
140 Reviews
3.4
140 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ciena President, CEO, and Director Gary B. Smith
Gary B. Smith
82 Ratings

Review Highlights

Pros
  • This allows employees to have a great work-life balance (in 19 reviews)

  • Flexible work schedule and good work environment (in 12 reviews)


Cons
  • No career growth plan for employees (in 6 reviews)

  • The upper management does not know what they are doing (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good company. Chaotic merger

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Director  in  Baltimore, MD
    Former Employee - Senior Director in Baltimore, MD

    I worked at Ciena full-time for more than 5 years

    Pros

    Great Engineers. Skilled and knowledgeable.

    Cons

    Under staffed in some areas.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Ciena was an okay career growth position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Test Engineer  in  Spokane, WA
    Former Employee - Senior Test Engineer in Spokane, WA

    I worked at Ciena full-time for more than 5 years

    Pros

    Friendly co-workers and challenging product testing with L2-L4 protocols.

    Cons

    Demoralizing management strategy which includes threatening your job security if you can't meet deadlines.

    Advice to ManagementAdvice

    Respect and grow the talent you have beneath you.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    A fun ride while it lasted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Director, Operations  in  Linthicum, MD
    Former Employee - Senior Director, Operations in Linthicum, MD

    I worked at Ciena full-time for more than 10 years

    Pros

    The company was a very successful Optical Networking start up in mid nineties. Great culture, good people focused on getting things done with can do attitude.

    Cons

    As the company grew with acquisition the culture changed....lots of politics. No longer a fun place to work.

    Recommends
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Mediocre pay and very limited advancement opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer II  in  San Jose, CA
    Current Employee - Software Engineer II in San Jose, CA

    I have been working at Ciena full-time for more than a year

    Pros

    Great team culture, flexible hours.

    Cons

    Mediocre or average pay perks and benefits,
    Not much exciting work,
    Low motivation levels

    Advice to ManagementAdvice

    Management tries to show off that they are doing a lot for career development of the employees, but in reality nothing much has been done on this front. If you keep doing what you are doing you might lose some valuable resources.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  6.  

    Will work you into the ground and then lay you off

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Ciena full-time for more than 5 years

    Pros

    The other engineers you work with are great. Management I worked for were hard to work with but other departments had really food managers.

    Cons

    Management will lie to you constantly! They denied our department was getting laid-off until the very last moment.

    Advice to ManagementAdvice

    Ethics and integrity are sadly lacking in management.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Other than paying the bills, my time at Ciena was a complete waste.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Test Engineer  in  Spokane, WA
    Current Employee - Software Test Engineer in Spokane, WA

    I have been working at Ciena full-time for more than 3 years

    Pros

    You can pay your bills.

    Cons

    Incompetent and wothless management in the PN department.
    0 chance of advancement.
    Dead end job full of promises that never pan out.
    Lack of ethics.
    Long hours with no reward.
    Outsourcing to India.
    Lies upon lies.
    If your department is over budget in Q1, expect to be fired by Q3.

    Advice to ManagementAdvice

    Treat your employees with respect instead of property or slaves. Take the time to plan ahead for the long term instead of quick profits. Fire both directors and replace then with people who have people skills, management skills, and basic common sense.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Too much emphasis in keeping jobs in Canada

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director  in  Linthicum, MD
    Former Employee - Director in Linthicum, MD

    I worked at Ciena full-time for more than 10 years

    Pros

    Lots of very capable people in the Hanover/Linthicum MD area.

    Cons

    Major management decisions coming from Ottawa. Decisions rarely based on long term outlook...very concerned with Quarterly results. Management commitment to product quality is questionable.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Systems Engineer
    Former Employee - Senior Systems Engineer

    I worked at Ciena full-time for more than 3 years

    Pros

    Great benefits. Most positions and managers have a balanced work ethic. Great technology, though not implemented well, too splintered.

    Cons

    Non-test positions and managers have a better grip on reality. Many ex-cisco test employees and managers, who brought along their 'drag-me-down' mentality that ruined Cisco's work environment. Training is not so great, always behind the curve. Upper management is not involved in the trenches, thus they are mis-lead. HR does NOT want to hear what you really have to say!

    Advice to ManagementAdvice

    Train your employees. Listen and follow your employees advise on improving the work atmosphere.
    Get into the trenches!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Industry Leader

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tech Support  in  Hanover, MD
    Current Employee - Tech Support in Hanover, MD

    I have been working at Ciena full-time for more than a year

    Pros

    Good people, good benefits. Chances to learn new technologies

    Cons

    Career direction seems to be an after thought

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    A change in attitude

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Ciena full-time for more than 5 years

    Pros

    Good technology and strong revenues.

    Cons

    The open door policy from the past is closed. No career path. Plenty of politics for everyone. Management is getting rich. Zero work-life balance.

    Advice to ManagementAdvice

    Why don't you being back the team spirit? Make Ciena a place that people want to work.

    No opinion of CEO

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