Ciena

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Ciena Reviews

Updated August 18, 2014
Updated August 18, 2014
131 Reviews

3.5
131 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ciena President, CEO, and Director Gary B. Smith
Gary B. Smith
76 Ratings

Review Highlights

Pros
  • This allows employees to have a great work-life balance (in 19 reviews)

  • Flexible work schedule and good work environment (in 12 reviews)


Cons
  • No career growth plan for employees (in 6 reviews)

  • The upper management does not know what they are doing (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Complete Waste Of Life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer  in  Alpharetta, GA
    Former Employee - Senior Software Engineer in Alpharetta, GA

    Pros

    Interesting technology, and nice people to work with. A very fast-paced environment, and lots of potential for moving around to different focus areas.
    Wellness Reimbursement fund given to all employees.

    Cons

    No real bonus or raises in the 4 years I worked there.
    A lot of politics required for any vertical movement (promotions)
    Very little communication between senior management and employees.
    Varied work schedules with no consistency and forced shift schedules.
    Always in "crunch mode".
    Poor release scheduling and management.
    Yes-man to customers, which constantly forces employees to adjust schedules and add features originally not planned in the release.
    Technology can be varied some is current, and some is rather ancient.

    Advice to ManagementAdvice

    Start listening to your employees more instead of focusing on business growth. Cut out the management from Nortel, and get managers who have a sense of time and people management. Realize that there are realistic deadlines, and unrealistic deadlines. Unrealistic deadlines usually don't get met on time. ...or simply change the company name to Nortel.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Systemically bad management, no investment back into ERP or employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Middle Level Management  in  Linthicum, MD
    Former Employee - Middle Level Management in Linthicum, MD

    Pros

    The increasingly dwindling employee base still had a few folks left who were tenured enough to know the day to day process.

    Cons

    *Extremely high employee turnover
    *Bonuses were a farce
    *Terrible upper management
    *Horrible cross departmental communication/cohesiveness
    *Complete lack of concern about employees
    *Zero corporate culture

    Advice to ManagementAdvice

    Years before joining Ciena I had heard it was a great place to work - after joining Ciena I heard this used to be such a great place to work. Clean house with old upper level managers/execs and bring in folks who want to work and can respectfully treat employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    its good and bad, but not getting any better

    Current Employee - Senior Engineer GTS  in  Linthicum, MD
    Current Employee - Senior Engineer GTS in Linthicum, MD

    Pros

    The Ciena can do attitude, just get the job done. Good benefits and pay. Good people and a commitment to training and learning

    Cons

    Bureaucracy introduced since the Nortel deal is breathtaking- no wonder Nortel went bust !
    Middle management are mostly Nortel and its hard to workout who took over who.
    A huge change in the way customers are supported - an arrogant like it or lump it approach.
    Metrics a big focus, but CSAT & ESAT pretty much ignored.

    Advice to ManagementAdvice

    Cut the Bureaucracy before we all go the same way Nortel did. Cant you see adopting the working processes of a failed company is a mistake.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Lead software developer in ciena

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Software Engineer  in  Linthicum, MD
    Current Employee - Lead Software Engineer in Linthicum, MD

    Pros

    Nice people to work with

    Cons

    Planning is not theremneed more employee comeunication

    Advice to ManagementAdvice

    Everything is base don events

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Changing times

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Director  in  Linthicum, MD
    Current Employee - Sales Director in Linthicum, MD

    Pros

    Technology innovation; leader in Optical transport

    Cons

    Too many ex Nortel personnel in middle management roles, stifling innovation
    Terrible HR personnel and unprofessional practices

    Advice to ManagementAdvice

    Sack Business Ops bean counters who are basically clueless and add no value .

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Its a ok place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Principal Engineer  in  Atlanta, GA
    Current Employee - Principal Engineer in Atlanta, GA

    Pros

    Flexible working schedule and good working environment
    Good work and life balance, ok compensation and benefits
    There are some intelligent people

    Cons

    Management is the problem, too many layers of middle management
    not much career opportunities, sometimes unreasonable project schedules

    Advice to ManagementAdvice

    simplify management structure

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Not Much Growth Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Alpharetta, GA
    Current Employee - Anonymous Employee in Alpharetta, GA

    Pros

    Good benefits and mediocre pay for entry level engineers.
    Free water and restrooms are nice.
    Most people are friendly.
    Interesting to learn various telecom technology.

    Cons

    Not much growth opportunity.
    There are barely raises and bonuses are nearly none existent.
    Promotions don't seem to come and a good amount of incompetency in the company.

    Recommends
    No opinion of CEO
  9. 2 people found this helpful  

    Sub-par Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Linthicum, MD
    Former Employee - Anonymous Employee in Linthicum, MD

    Pros

    - Good salary and benefits
    - Good opportunites
    - Decent time off policies
    - Decent working environment
    - Some opportunities for growth (if the company grew)

    Cons

    - Terrible top management. Same senior management and Board of Directors for at least 10 years. Golden parachutes (for what?) are abundant. That is the main reason for all the "one-time charges".
    - Layoffs, acquisition, layoffs, acquisition, layoffs, acquisition
    - Titles are out of whack. Directors, Senior Directors, VP are flying around everywhere. Who actually works there?

    Advice to ManagementAdvice

    Get some folks (and not the cronies that started with the original Ciena organization) in there and run it as "real company". CEO Gary Smith's previous job was as Vice President of Sales at the semi-public entity Intelsat. Time to change (even if it will cost the CEO's 3 million dollar exit agreement).

    Doesn't Recommend
    Disapproves of CEO
  10. 1 person found this helpful  

    Interesting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Test Engineer  in  City of Spokane Valley, WA
    Current Employee - Test Engineer in City of Spokane Valley, WA

    Pros

    Ciena pays among the leaders.

    Cons

    Work/life balance could use improvement.

    Advice to ManagementAdvice

    Listen to employee, ask for feedback.

    Doesn't Recommend
    Approves of CEO
  11.  

    Flexible, fulfilling, but still acts like a start-up which is sometimes not a good thing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Director  in  Linthicum, MD
    Current Employee - Director in Linthicum, MD

    Pros

    Flexible, good salary, ok benefits, nice offices in Linthicum MD,

    Cons

    Lack of processes/systems cause many manual and therefore time-consuming, error-prone activities. Lots of non-value add work due to lack of investment in infrastructure/processes. Lack of financial analysis. Accounting refuses to provide financial analysis to management.

    Advice to ManagementAdvice

    Invest in IT/infrastructure and FP&A. Mandate policies. Man-up.

    Recommends
    Approves of CEO

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