Ciena

  www.ciena.com
  www.ciena.com

Ciena Reviews

Updated December 13, 2014
Updated December 13, 2014
157 Reviews
3.3
157 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ciena President, CEO, and Director Gary B. Smith
Gary B. Smith
93 Ratings

Review Highlights

Pros
  • This allows employees to have a great work-life balance (in 21 reviews)

  • Flexible work schedule and good work environment (in 14 reviews)


Cons
  • No career growth plan for employees (in 6 reviews)

  • The upper management does not know what they are doing (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Not a bad place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ciena

    Pros

    Easy going atmosphere, nice colleagues, good attitude

    Cons

    Employees are tired, little recognition of achievement

    Advice to ManagementAdvice

    Pay raises to engineering employees when their section is profitable

  2.  

    Ciena is a collection of mediocre acquisitions struggling for relevance in the carrier networking market.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineering
    Current Employee - Engineering

    I have been working at Ciena full-time (more than 8 years)

    Pros

    Good benefits, good people, and lots of room to explore different career avenues.

    Cons

    Compensation is not competitive in some markets. The future is always in doubt.

    Advice to ManagementAdvice

    Stop throwing good money after bad projects. Cut your losses, figure out where your greatest strengths lie and aim for the fence for once.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Amazing place to work! Excellent career growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in San Jose, CA
    Current Employee - Software Engineer in San Jose, CA

    I have been working at Ciena full-time (more than 3 years)

    Pros

    They employ brillant people, the best in the industry. Great work environment! Excellent support & they truely thrive on innovation. Can work closely with upper managment & customers.

    Cons

    None really, I'm very pleased.

    Advice to ManagementAdvice

    Keep up the great work & focus.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Lead engineer

    Former Employee - Lead Engineer in Baltimore, MD
    Former Employee - Lead Engineer in Baltimore, MD

    I worked at Ciena full-time (more than 3 years)

    Pros

    Very dedicated and talented people, flexible workplace, challenging environment

    Cons

    Going through lot of reorg, uncertainty! Ok benefits

  6.  

    Overall good experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Engineer in Alpharetta, GA
    Current Employee - Lead Engineer in Alpharetta, GA

    I have been working at Ciena full-time (more than 10 years)

    Pros

    Flexible work schedule and good work environment. People respect each other. We all have friends at work place.

    Cons

    Company does not provide a lot of work related trainings. Also there have been too many layoffs due to the big environment.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Lead Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Engineer in Alpharetta, GA
    Current Employee - Lead Engineer in Alpharetta, GA

    I have been working at Ciena full-time (more than 5 years)

    Pros

    Very good place to work

    Cons

    Lately there has been some layoffs

    Recommends
    Neutral Outlook
    Disapproves of CEO
  8.  

    Systemically bad management, no investment back into ERP or employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Middle Level Management in Linthicum, MD
    Former Employee - Middle Level Management in Linthicum, MD

    I worked at Ciena full-time (more than 3 years)

    Pros

    The increasingly dwindling employee base still had a few folks left who were tenured enough to know the day to day process.

    Cons

    *Extremely high employee turnover
    *Bonuses were a farce
    *Terrible upper management
    *Horrible cross departmental communication/cohesiveness
    *Complete lack of concern about employees
    *Zero corporate culture

    Advice to ManagementAdvice

    Years before joining Ciena I had heard it was a great place to work - after joining Ciena I heard this used to be such a great place to work. Clean house with old upper level managers/execs and bring in folks who want to work and can respectfully treat employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    Complete Waste Of Life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in Alpharetta, GA
    Former Employee - Senior Software Engineer in Alpharetta, GA

    I worked at Ciena full-time (more than 3 years)

    Pros

    Interesting technology, and nice people to work with. A very fast-paced environment, and lots of potential for moving around to different focus areas.
    Wellness Reimbursement fund given to all employees.

    Cons

    No real bonus or raises in the 4 years I worked there.
    A lot of politics required for any vertical movement (promotions)
    Very little communication between senior management and employees.
    Varied work schedules with no consistency and forced shift schedules.
    Always in "crunch mode".
    Poor release scheduling and management.
    Yes-man to customers, which constantly forces employees to adjust schedules and add features originally not planned in the release.
    Technology can be varied some is current, and some is rather ancient.

    Advice to ManagementAdvice

    Start listening to your employees more instead of focusing on business growth. Cut out the management from Nortel, and get managers who have a sense of time and people management. Realize that there are realistic deadlines, and unrealistic deadlines. Unrealistic deadlines usually don't get met on time. ...or simply change the company name to Nortel.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    its good and bad, but not getting any better

    Current Employee - Senior Engineer GTS in Linthicum, MD
    Current Employee - Senior Engineer GTS in Linthicum, MD

    I have been working at Ciena full-time (more than 8 years)

    Pros

    The Ciena can do attitude, just get the job done. Good benefits and pay. Good people and a commitment to training and learning

    Cons

    Bureaucracy introduced since the Nortel deal is breathtaking- no wonder Nortel went bust !
    Middle management are mostly Nortel and its hard to workout who took over who.
    A huge change in the way customers are supported - an arrogant like it or lump it approach.
    Metrics a big focus, but CSAT & ESAT pretty much ignored.

    Advice to ManagementAdvice

    Cut the Bureaucracy before we all go the same way Nortel did. Cant you see adopting the working processes of a failed company is a mistake.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 3 people found this helpful  

    Changing times

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Director in Linthicum, MD
    Current Employee - Sales Director in Linthicum, MD

    I have been working at Ciena full-time (more than 10 years)

    Pros

    Technology innovation; leader in Optical transport

    Cons

    Too many ex Nortel personnel in middle management roles, stifling innovation
    Terrible HR personnel and unprofessional practices

    Advice to ManagementAdvice

    Sack Business Ops bean counters who are basically clueless and add no value .

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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