Ciena Reviews

Updated July 1, 2015
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201 Employee Reviews

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  1. Helpful (1)

    Overall average

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Leadership Role in Hanover, MD
    Current Employee - Leadership Role in Hanover, MD

    I have been working at Ciena full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Product technology is leading edge. Market position. Partnership with Ericsson opens up opportunities for growth.

    Cons

    Ciena needed infusion of new more mature and savvy talent. Nortel MEN acquisition provided some of that, but also brought with it a culture that had, over the years during the Nortel downturn, self-selected managers, directors and IC's that were too readily compliant with the direction some execs took. The culture had placed a higher value on compliance ("alignment") over real debate and transparency - this lead to very real situations where the company's ability to achieve its goals were undermined.

    My experience was that the issues with culture and transparency went beyond the former Nortel exec leadership to in some specific cases to the senior exec's as well.

    Advice to Management

    First phase of the company post-integration was to grow revenue, attack costs and try not to die.
    Next phase needs to be centered around a strong people-first approach to push the culture in a direction that effectively identifies and nurtures talent, provides an environment for growth and allow more effective work/life balance.
    Would add that a selective culling of the ex Nortel leadership is probably necessary to drive the level of change that is required for the company to thrive.


  2. Helpful (1)

    Good company. Chaotic merger

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Director in Baltimore, MD
    Former Employee - Senior Director in Baltimore, MD

    I worked at Ciena full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Engineers. Skilled and knowledgeable.

    Cons

    Under staffed in some areas.


  3. Ciena was an okay career growth position

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Test Engineer in Spokane, WA
    Former Employee - Senior Test Engineer in Spokane, WA

    I worked at Ciena full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Friendly co-workers and challenging product testing with L2-L4 protocols.

    Cons

    Demoralizing management strategy which includes threatening your job security if you can't meet deadlines.

    Advice to Management

    Respect and grow the talent you have beneath you.


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  5. A fun ride while it lasted

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Director, Operations in Linthicum, MD
    Former Employee - Senior Director, Operations in Linthicum, MD

    I worked at Ciena full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    The company was a very successful Optical Networking start up in mid nineties. Great culture, good people focused on getting things done with can do attitude.

    Cons

    As the company grew with acquisition the culture changed....lots of politics. No longer a fun place to work.


  6. Helpful (3)

    Mediocre pay and very limited advancement opportunities

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer II in San Jose, CA
    Current Employee - Software Engineer II in San Jose, CA

    I have been working at Ciena full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Great team culture, flexible hours.

    Cons

    Mediocre or average pay perks and benefits,
    Not much exciting work,
    Low motivation levels

    Advice to Management

    Management tries to show off that they are doing a lot for career development of the employees, but in reality nothing much has been done on this front. If you keep doing what you are doing you might lose some valuable resources.


  7. Helpful (4)

    Will work you into the ground and then lay you off

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Ciena full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The other engineers you work with are great. Management I worked for were hard to work with but other departments had really food managers.

    Cons

    Management will lie to you constantly! They denied our department was getting laid-off until the very last moment.

    Advice to Management

    Ethics and integrity are sadly lacking in management.


  8. Helpful (2)

    Other than paying the bills, my time at Ciena was a complete waste.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Test Engineer in Spokane, WA
    Current Employee - Software Test Engineer in Spokane, WA

    I have been working at Ciena full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    You can pay your bills.

    Cons

    Incompetent and wothless management in the PN department.
    0 chance of advancement.
    Dead end job full of promises that never pan out.
    Lack of ethics.
    Long hours with no reward.
    Outsourcing to India.
    Lies upon lies.
    If your department is over budget in Q1, expect to be fired by Q3.

    Advice to Management

    Treat your employees with respect instead of property or slaves. Take the time to plan ahead for the long term instead of quick profits. Fire both directors and replace then with people who have people skills, management skills, and basic common sense.


  9. Helpful (1)

    Too much emphasis in keeping jobs in Canada

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Linthicum, MD
    Former Employee - Director in Linthicum, MD

    I worked at Ciena full-time (More than 10 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Lots of very capable people in the Hanover/Linthicum MD area.

    Cons

    Major management decisions coming from Ottawa. Decisions rarely based on long term outlook...very concerned with Quarterly results. Management commitment to product quality is questionable.


  10. Helpful (3)

    Work environment.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Systems Engineer
    Former Employee - Senior Systems Engineer

    I worked at Ciena full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great benefits. Most positions and managers have a balanced work ethic. Great technology, though not implemented well, too splintered.

    Cons

    Non-test positions and managers have a better grip on reality. Many ex-cisco test employees and managers, who brought along their 'drag-me-down' mentality that ruined Cisco's work environment. Training is not so great, always behind the curve. Upper management is not involved in the trenches, thus they are mis-lead. HR does NOT want to hear what you really have to say!

    Advice to Management

    Train your employees. Listen and follow your employees advise on improving the work atmosphere.
    Get into the trenches!


  11. Helpful (2)

    A change in attitude

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Ciena full-time (More than 5 years)

    No opinion of CEO
    No opinion of CEO

    Pros

    Good technology and strong revenues.

    Cons

    The open door policy from the past is closed. No career path. Plenty of politics for everyone. Management is getting rich. Zero work-life balance.

    Advice to Management

    Why don't you being back the team spirit? Make Ciena a place that people want to work.



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