Ciena Reviews

Updated September 26, 2014
Updated September 26, 2014
144 Reviews
3.3
144 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ciena President, CEO, and Director Gary B. Smith
Gary B. Smith
85 Ratings

Review Highlights

Pros
  • This allows employees to have a great work-life balance (in 20 reviews)

  • Flexible work schedule and good work environment (in 13 reviews)


Cons
  • No career growth plan for employees (in 6 reviews)

  • The upper management does not know what they are doing (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    its good and bad, but not getting any better

    Current Employee - Senior Engineer GTS  in  Linthicum, MD
    Current Employee - Senior Engineer GTS in Linthicum, MD

    I have been working at Ciena full-time for more than 8 years

    Pros

    The Ciena can do attitude, just get the job done. Good benefits and pay. Good people and a commitment to training and learning

    Cons

    Bureaucracy introduced since the Nortel deal is breathtaking- no wonder Nortel went bust !
    Middle management are mostly Nortel and its hard to workout who took over who.
    A huge change in the way customers are supported - an arrogant like it or lump it approach.
    Metrics a big focus, but CSAT & ESAT pretty much ignored.

    Advice to ManagementAdvice

    Cut the Bureaucracy before we all go the same way Nortel did. Cant you see adopting the working processes of a failed company is a mistake.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Lead software developer in ciena

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Software Engineer  in  Linthicum, MD
    Current Employee - Lead Software Engineer in Linthicum, MD

    I have been working at Ciena full-time for more than a year

    Pros

    Nice people to work with

    Cons

    Planning is not theremneed more employee comeunication

    Advice to ManagementAdvice

    Everything is base don events

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Changing times

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Director  in  Linthicum, MD
    Current Employee - Sales Director in Linthicum, MD

    I have been working at Ciena full-time for more than 10 years

    Pros

    Technology innovation; leader in Optical transport

    Cons

    Too many ex Nortel personnel in middle management roles, stifling innovation
    Terrible HR personnel and unprofessional practices

    Advice to ManagementAdvice

    Sack Business Ops bean counters who are basically clueless and add no value .

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Its a ok place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Principal Engineer  in  Atlanta, GA
    Current Employee - Principal Engineer in Atlanta, GA

    I have been working at Ciena full-time for more than 5 years

    Pros

    Flexible working schedule and good working environment
    Good work and life balance, ok compensation and benefits
    There are some intelligent people

    Cons

    Management is the problem, too many layers of middle management
    not much career opportunities, sometimes unreasonable project schedules

    Advice to ManagementAdvice

    simplify management structure

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Not Much Growth Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Alpharetta, GA
    Current Employee - Anonymous Employee in Alpharetta, GA

    I have been working at Ciena

    Pros

    Good benefits and mediocre pay for entry level engineers.
    Free water and restrooms are nice.
    Most people are friendly.
    Interesting to learn various telecom technology.

    Cons

    Not much growth opportunity.
    There are barely raises and bonuses are nearly none existent.
    Promotions don't seem to come and a good amount of incompetency in the company.

    Recommends
    No opinion of CEO
  7. 2 people found this helpful  

    Sub-par Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Linthicum, MD
    Former Employee - Anonymous Employee in Linthicum, MD

    I worked at Ciena

    Pros

    - Good salary and benefits
    - Good opportunites
    - Decent time off policies
    - Decent working environment
    - Some opportunities for growth (if the company grew)

    Cons

    - Terrible top management. Same senior management and Board of Directors for at least 10 years. Golden parachutes (for what?) are abundant. That is the main reason for all the "one-time charges".
    - Layoffs, acquisition, layoffs, acquisition, layoffs, acquisition
    - Titles are out of whack. Directors, Senior Directors, VP are flying around everywhere. Who actually works there?

    Advice to ManagementAdvice

    Get some folks (and not the cronies that started with the original Ciena organization) in there and run it as "real company". CEO Gary Smith's previous job was as Vice President of Sales at the semi-public entity Intelsat. Time to change (even if it will cost the CEO's 3 million dollar exit agreement).

    Doesn't Recommend
    Disapproves of CEO
  8. 1 person found this helpful  

    Interesting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Test Engineer  in  City of Spokane Valley, WA
    Current Employee - Test Engineer in City of Spokane Valley, WA

    I have been working at Ciena

    Pros

    Ciena pays among the leaders.

    Cons

    Work/life balance could use improvement.

    Advice to ManagementAdvice

    Listen to employee, ask for feedback.

    Doesn't Recommend
    Approves of CEO
  9.  

    lots to catch up to be world class in Optical business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Supply Chain Leader  in  Linthicum, MD
    Current Employee - Supply Chain Leader in Linthicum, MD

    I have been working at Ciena

    Pros

    learning opportunities are available; good place to work closely with teams from different functions;global presence; focus on customers and relationships

    Cons

    poor systems; weak in integration; feels like you are always playing catch up to meet deadlines or quarterly revenue targets;no salary increases.

    Advice to ManagementAdvice

    Invest in tools for engineering teams;motivate personnel with annual salary increase;reduce number of layers and senior executives with meaningless titles

    Recommends
    No opinion of CEO
  10.  

    good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Linthicum, MD
    Former Employee - Anonymous Employee in Linthicum, MD

    I worked at Ciena

    Pros

    people are great to work with. very professional

    Cons

    Little career development or advancement

    Advice to ManagementAdvice

    focused on company growth

    Approves of CEO
  11.  

    Flexible, fulfilling, but still acts like a start-up which is sometimes not a good thing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Director  in  Linthicum, MD
    Current Employee - Director in Linthicum, MD

    I have been working at Ciena

    Pros

    Flexible, good salary, ok benefits, nice offices in Linthicum MD,

    Cons

    Lack of processes/systems cause many manual and therefore time-consuming, error-prone activities. Lots of non-value add work due to lack of investment in infrastructure/processes. Lack of financial analysis. Accounting refuses to provide financial analysis to management.

    Advice to ManagementAdvice

    Invest in IT/infrastructure and FP&A. Mandate policies. Man-up.

    Recommends
    Approves of CEO

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