Ciena Reviews

Updated August 30, 2015
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217 Employee Reviews

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  1. Enlightening

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in Hanover, MD
    Current Employee - Senior Analyst in Hanover, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ciena full-time (More than 3 years)

    Pros

    With a minute exception, the leadership team is solid and focussed. If you are in need of support, you can find the right person(s) or get pointed in the right direction. The company is supportive of growth and individual development towards a career goal.

    Cons

    Too many "rocks" that slows the company's growth.

    Advice to Management

    Be leaders and not bosses


  2. PLM

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I worked at Ciena full-time (More than 5 years)

    Pros

    A lot of smart people to work with.

    Cons

    Product direction changes a lot.


  3. Helpful (2)

    Major part of the quality work is Off-shored,

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Analyst in Hanover, MD
    Current Employee - IT Analyst in Hanover, MD
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Ciena full-time (More than 3 years)

    Pros

    Flexibility. International Presence. Company seems to be growing

    Cons

    Ciena is not a place that will enhance your technical skills. Its a place to do some legacy ownership, and light work. The technical teams are Disorganized, disconnected. This mainly happens because most of the quality work is off-shored, with major control given to off shore teams. The vibes hence is on buying specialized skills from outside rather than build technical expertise, within, but in reality these specialized skills have little experience, and quite little tendency to share the work, or transfer knowledge to those internal to team. Less transparency and reliability witnessed on the culture of the company.

    Advice to Management

    Building internal skills always helps long run. But if outsourcing is the path chosen by company, it maybe a better idea to hire internship managers who can manage this team. Technical people would obviously expect an enhancement of their technical skills, and its only fair hence not to hire them.


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  5. Excellent work environment, great products

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineerenior Account Director in Dallas, TX
    Current Employee - Senior Software Engineerenior Account Director in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ciena full-time (More than 3 years)

    Pros

    Strong technical team, great sales support, great earnings potentail

    Cons

    Limited promotion opportunities, good ol' boy network at corporate

    Advice to Management

    You have some deadwood that adds little value but earns big salaries. Housecleaning is long overdue.


  6. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Electronics Technician in Linthicum Heights, MD
    Former Employee - Electronics Technician in Linthicum Heights, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Ciena full-time (Less than a year)

    Pros

    There is no micro-managing. VERY diverse workforce

    Cons

    Pays less than average for position

    Advice to Management

    Give more performance raises


  7. Helpful (4)

    Ciena is a terrible place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Field Eng in San Francisco, CA
    Current Employee - Senior Field Eng in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ciena full-time (More than a year)

    Pros

    There is absolutely no good reason to be employed here. They treat their employees horribly and have taken nearly their entire workforce off-shore, calling themselves "a U.S. based company". Decietful liars.No bonuses to those that tow the line.

    Cons

    Selfish management, no work life balance, slave-like atmosphere. Management takes care of only themselves. I have been dragged all over the planet performing my job above expectations and I have not received a raise or bonus in two+ years of employment here. This place is absolutely horrible and I do not recommend emplyment here. I came over from Nortel Networks where employees were treated with dignity and respect. Ciena is selfless and selfish.

    Advice to Management

    Get over yourselves


  8. Helpful (2)

    Optical vendor, state of the art technology in long haul and metro DWDM optical solutions for telecommunications.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Engineer P&T in Alpharetta, GA
    Former Employee - Lead Engineer P&T in Alpharetta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ciena full-time (More than a year)

    Pros

    Best in their niche, one of the few of it's kind that survived the tech bubble

    Cons

    Big H1-B visa house, slave labor for a few years till they get their green card. About 90% Indian at the Alpharetta location. Not a diverse workforce.

    Advice to Management

    Get the majority of your employees from US citizens graduating college, with less that 10% H1-B candidates.


  9. Helpful (1)

    Accounting Department

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Linthicum, MD
    Current Employee - Anonymous Employee in Linthicum, MD
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Ciena full-time (More than a year)

    Pros

    Decent benefits, work life balance, good people to work with

    Cons

    very bureaucratic, still struggling to get back to been a profitable company after the nortel acquisition, layoffs are a common place


  10. Good company to work for if your not back office employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Back Office Employee in Baltimore, MD
    Current Employee - Back Office Employee in Baltimore, MD
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Ciena full-time (More than 5 years)

    Pros

    Benefits, work-life balance, casual atomosphere

    Cons

    Not much thought or care for back office employees just show up and do your job 100%, high stress over staying employed.

    Advice to Management

    If you have any hesitation about a process or practice before it is implemented, seek input from employees who will be performing them, managers are telling you what you want to hear which will always be, yes, but they have no ready solutions when things start going awry.


  11. One of the few North American based successful Telecom companies

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Systems Engineer in Linthicum, MD
    Former Employee - Senior Systems Engineer in Linthicum, MD
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Ciena full-time (More than 8 years)

    Pros

    Good Team culture at the working levels. Good back office support by Marketing, Operations, and Professional Services teams for customer facing jobs. No layoff worries for solid contributors.

    Cons

    No raises for expanding experience or skill set. Can be political at the higher management levels with strong egos prevailing. common to limit or reduce commission once targets have been met. VPs and up make way too much money for the value provided but that's the norm in today's business culture.

    Advice to Management

    Watch out how high level management personalities and actions affect corp culture.



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