Cigna

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Cigna Reviews in Bethlehem, PA

524 Reviews

3.2
524 Reviews
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Cigna President and CEO David Cordani
David Cordani
266 Ratings

Review Highlights

Pros
  • Good training for employees work life balance is embraced by management (in 54 reviews)

  • You can work from home if you choose to and it works to your advantage (in 42 reviews)


Cons
  • Work life balance is touted as important but not always a true priority (in 17 reviews)

  • terrible health benefits everything related to metrics plus a lot of cronyism (in 15 reviews)

More Highlights

4 Employee Reviews Back to all reviews

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  1. 4 people found this helpful  

    CIGNA: A bright future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Auditor  in  Bethlehem, PA
    Current Employee - Auditor in Bethlehem, PA

    I have been working at Cigna

    Pros

    Good people, great vacation/pto policies; very flexible in work schedules, room for career advancement, tuition remibursement for college. Pension plan.

    Cons

    Healthcare benefits are not great. I feel they should be much better for the employees of such a well recognized health care system. Merit/cost of living increases could be better. There should be more and better employee recognition events/programs. I also feel that CIGNA did a disservice to many of it's employees when it change it's infracturre to career banding. By lumping job title into bands/families that don't really apply, it enabled CIGNA essentially to underpay some of its employees and prevent them from receiving the appropriate merit increases each year due to some people being at or over the "median" salary for the band the employee was forced into. That caused a lot of dissastification in the company.

    Advice to ManagementAdvice

    Make sure to give more respect and take better care of the foundation of your business as it is the foundation that holds the structure together. Don't forget the "little people".

    Recommends
    Approves of CEO
  2.  

    run the other way

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Underwriter  in  Bethlehem, PA
    Current Employee - Underwriter in Bethlehem, PA

    I have been working at Cigna full-time for more than 5 years

    Pros

    paid holidays and vacation time

    Cons

    pay is terrible, way under market value, no work at home when people in the same department can take home a laptop and work. benefits, yeah people on welfare has it better. morale, terrible. no room for advacement. if theres a lot of snow, dont think of calling if since it will count as a non schedule day off. business of caring, no its all about taking your money. rather live in north korea then work for this company

    Advice to ManagementAdvice

    read these and make it fair to all

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    A job with flexiblility and average salary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Data Entry Operator  in  Bethlehem, PA
    Current Employee - Data Entry Operator in Bethlehem, PA

    I have been working at Cigna

    Pros

    Understanding of Work/Life Balance; Flexible Work Arrangements; Salary is average for area;

    Cons

    Benefits are not that good. Costs more to have them than not to. Budget is always running short. Could use overtime but budget doesn't allow, at least for certain departments. Raises are not that good. Not enough to cover cost of living and the rise of health insurance.

    Advice to ManagementAdvice

    Communication is key! Appreciative for a job well done. Lighten up a bit with fun stuff- get people involved.

    No opinion of CEO
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  5. 3 people found this helpful  

    a business of caring?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Customer Service Representative  in  Bethlehem, PA
    Current Employee - Senior Customer Service Representative in Bethlehem, PA

    I have been working at Cigna

    Pros

    Though others might disagree, I think CIGNA offers a decent environment for growth. If you'd like to learn about the aspects of a job closely related to one you're in, most managers are very open to hearing your suggestions. CIGNA offers a nice environment to grow. I've seen many employees transfer from one department to another, be cross-trained between departments, and even move to other CIGNA locations. CIGNA offers flexibility with schedules, whether this is coming in later to work later, taking time off, making time up, or working around schedules that are different for one reason or another, whether this be home responsibilities or pursuing education, etc.

    Cons

    I suppose lately CIGNA hasn't been getting very good media attention. Through Sicko and various other communications media, we've heard some negative feedback. This doesn't necessarily make CIGNA a bad company to work for... just maybe a slight annoyance when dealing with comments about your employer. Another downside is CIGNA's PTO time program. Vacation, sick and personal days are all lumped into one category. Unlike places that designate a certain amount of vacation, sick and personal days per year, CIGNA lumps them all into one. There are complaints about our healthcare choices. If you're a relatively healthy person who only needs routine check-ups, these plans are for you. Otherwise you might find yourself complaining about deductibles or HRA funds. I don't find pay to be competitive at all. It's a joke to get a review and a raise and then have your manager show you your market value. According to that little piece of paper, I am currently being paid around $9k less than my market value. No chance for cost of living raises when we so desperately need them.

    Advice to ManagementAdvice

    Stay consistent and keep your word. There are too many disgruntled employees out there who feel fed-up with certain levels of management. Know your employees. It means more than you realize to have a manager who takes the time to touch base with you once in awhile. Supervisors are there to deal with us on a daily basis. It's difficult to really trust senior management when they couldn't pick you out of a line-up.

    No opinion of CEO

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