Cigna
3.2 of 5 490 reviews
www.cigna.com Bloomfield, CT 5000+ Employees

Cigna Reviews

Updated Jul 5, 2014
All Employees Current Employees Only

3.2 490 reviews

                             

82% Approve of the CEO

Cigna President and CEO David Cordani

David Cordani

(248 ratings)

59% of employees recommend this company to a friend
490 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Good training for employees work life balance is embraced by management"
    in 50 reviews
  • "You can work from home if you choose to and it works to your advantage"
    in 38 reviews
Cons:
  • "Work life balance is touted as important but not always a true priority"
    in 15 reviews
  • "terrible health benefits everything related to metrics plus a lot of cronyism"
    in 15 reviews
  • Show more review highlights

Reviews

    • Culture & Values
           
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    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Medical Nurse Case Manager

    Anonymous Employee (Current Employee)

    ProsWork environment, work at home option.

    ConsBe prepared to work, expectations are very, very high.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    4 people found this helpful  

    Horrible

    Claims Processor (Current Employee)
    Scranton, PA

    ProsVacation days vacation days holidays

    ConsLong hours, pay raises are a joke! Work your butt off and no appreciation from upper management. The CEO, his base salary 12 million, must be nice. The four percent they are taking from our pay, increase in benefits. I dont understand how a customer with xyz company can pay almost zero every two weeks while the ceo gang rapes us with our insurance. The moral of the department im in, its do much tension, eyes down no talking or the nun will slap your fingers with a ruler. All the big wigs, take a paycut, shop at thrift store and get your food from a food bank. You are putting your employees in the poor house

    Advice to Senior ManagementAll need to be fired! You all are money hungry selfish people. Look at the people who are keeping the company afloat

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Cigna Talent Acquisition Lead responded to this review Jun 9, 2014 EditDelete
    Cigna puts customers and employees first. As with any large organization, employees can have different perspectives. We seek out the best talent, offer competitive wages, and care about delivering a ... More
    • Culture & Values
           
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    • Senior Management
           
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    • Approves of CEO

     

    bilingual customer service

    Bilingual Customer Service (Current Employee)
    Nashville, TN

    ProsGood coworkers, good benefits and great environtment

    Consis a great place to work for

    No, I would not recommend this company to a friend

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    • Culture & Values
           
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    • No Opinion of CEO

    1 person found this helpful  

    Cigna is a good company to work for, however, I do believe the CSA's are underpaid

    Customer Service Associate (Current Employee)
    Bourbonnais, IL

    ProsThe best reason to work is because of the benefits

    ConsBeing confined to a phone all day. Not enough unplanned PTO

    Advice to Senior ManagementUpper management should consider increasing the salary for their Customer Service Associates

    Yes, I would recommend this company to a friend

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    Cheap Company

    Claims Processor (Former Employee)
    Saint Louis, MO

    ProsNone this company sucked really bad

    ConsEverything about this company is bad

    Advice to Senior ManagementSTOP sending jobs overseas

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    1 person found this helpful  

    Typical large company with all the positives and negatives that come with it

    Architecture Manager (Former Employee)
    Bloomfield, CT

    ProsDiversified product mix should help stock value and business levels. Excellent expansion internationally. Decent culture - people are generally respectful. Experiencing a period of relative success which creates opportunity via new products, projects, etc. Excellent recognition programs; good comp.

    ConsThey offer only a high-deductible health plan to the bulk of their employees; expect to pay a larger percentage of healthcare cost.
    Can be quite cliquish at times with decisions made by rumor vs. facts.
    Business is often conducted in large conference calls.
    While not unusual for its size, typical politics occur which may help or hamper your particular role or project. Your work experience can vary greatly depending on the management in your particular area.

    Advice to Senior ManagementUnleash the innovation that lies within your employee base - create programs that support and encourage employees to create new products, processes, services (outside their normal job responsibilities) and hold an annual award event to recognize the best contributions.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Cigna Talent Acquisition Lead responded to this review Jun 13, 2014 EditDelete
    Thank you for your feedback. Cigna is very innovative organization and promotes it by having contests throughout the year asking employees to provide suggestions and ideas on how to improve the ... More
    • Culture & Values
           
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    • Senior Management
           
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    • Approves of CEO

     

    Good benefits, I loved the job.

    Network Analyst (Former Employee)

    ProsGreat vacation I started with 3 weeks from day one. Benefits used to be better, now they have increased as most have. I was able to learn and move up a little with the company.

    ConsMany departments were being shut down and jobs eliminated. I was in school and they laid me off I think because of it without notice.

    Advice to Senior ManagementBe more open and honest with employees.

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    • No Opinion of CEO

     

    Business Project Analyst

    Business Project Analyst (Current Employee)
    Plano, TX

    ProsAt home privileges, management is flexible, lots of oppritunity to work in different areas

    ConsLow salary, slight chance for promotion, selective pay for performance opportunities,

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    • Approves of CEO

     

    Very large, plenty of opportunity

    Anonymous Employee (Current Employee)

    ProsCigna's size an global reach make it an ideal place to work if internal mobility is a concern.

    ConsSomewhat impersonal. Comes with the territory in working for a large corporation.

    Advice to Senior ManagementConsider regional/state requirements when building corporate HR programs to avoid imposing undue burdens during end of quarter reporting periods.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    1 person found this helpful  

    Definitely a good starting point.

    Underwriter (Current Employee)
    Philadelphia, PA

    ProsCigna offers a very comprehensive training program along with a vast array of self taught training programs through Cigna University which enables employees to expand their knowledge and expertise base.

    ConsMany young managers make it difficult to advance. Cigna hires many people right out of college therefore their ready for management roles at an early stage which can make it difficult for other employees coming in from the outside.

    Advice to Senior ManagementCigna has a very strong corporate philosophy that they'd like their employees to follow. It would be nice for management to show the employees how they personally follow it.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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More than just a health insurance company Cigna is a global health service company,dedicated to helping the people we serve improve their health, well-being and sense of security. As a health care insurance provider… Full Overview

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