Cigna

  www.cigna.com
  www.cigna.com

Cigna Reviews in Philadelphia, PA

Updated October 2, 2014
Updated October 2, 2014
552 Reviews
3.3
552 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cigna President and CEO David Cordani
David Cordani
279 Ratings

Review Highlights

Pros
  • Good training for employees work life balance is embraced by management (in 59 reviews)

  • They provide very good training and I was lucky enough after a year to work from home (in 49 reviews)


Cons
  • Work life balance is touted as important but not always a true priority (in 20 reviews)

  • terrible health benefits everything related to metrics plus a lot of cronyism (in 16 reviews)

More Highlights

52 Employee Reviews Back to all reviews

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  1.  

    Great place to begin a career in IT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Infrastructure Engineer Senior Specialist in Philadelphia, PA
    Current Employee - Infrastructure Engineer Senior Specialist in Philadelphia, PA

    I have been working at Cigna full-time (more than 3 years)

    Pros

    Entry level position begins as an associate in their Technical Early Career Development Program (TECDP) that extends the first 3 years of you career. The offer constant training and networking opportunities and expose you to a large existing network. The company overall is becoming more innovative and bringing their infrastructure closer to the cutting edge of technology so there is plenty of work to do.

    Cons

    Their IT department contains 4,000+ employees and consultants so most roles are very segmented to specific tasks or areas of responsibilities. It is very process heavy and requires multiple approvals to get things done. The teams are fairly efficient as a result of this structure, but it does prevent me from branching out into new technologies without the need to transfer teams.

    Advice to ManagementAdvice

    It would be nice if teams had dedicated time set aside each week (maybe 2 hours) to focus on innovation and process improvement for their area. I see plenty of things that could be improved, however there isn't enough time in the day to accomplish them effectively and more formally.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Solid Corporation, great work-life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - TECDP Program Associate in Philadelphia, PA
    Current Employee - TECDP Program Associate in Philadelphia, PA

    I have been working at Cigna full-time (more than an year)

    Pros

    Work-life balance, lots of PTO, ability to work from home when needed, good pay

    Cons

    poor bonus structure for band 3 employees, TECDP program is very political and mostly revolves around the Connecticut office.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Frustrated by ongoing patchwork repairs that never fixed underlying root problems.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Analyst in Philadelphia, PA
    Former Employee - Systems Analyst in Philadelphia, PA

    I worked at Cigna full-time (more than 10 years)

    Pros

    Large company able to continue operations through business cycles that are typical in the insurance business.

    Cons

    Division-level management rotated through leadership positions in areas outside their realm of expertise. Infrastructure layered and difficult to work with and to maintain. Growth opportunities limited by pigeon-holing people in maintenance roles for ancient systems that exist after suspended efforts to replace them.

    Advice to ManagementAdvice

    Fix things, stop patching them.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Good place to be...for now

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Horsham, PA
    Current Employee - Business Analyst in Horsham, PA

    I have been working at Cigna full-time (more than 3 years)

    Pros

    Good benefits overall, good paid time off and ability to buy vacation days

    Cons

    Local site management has limited experience with people issues and fosters it's own culture away from corporate culture. No on-site HR appears to be by design for better people control

    Advice to ManagementAdvice

    Try listening to the talented people in your organization. Don't simulate caring....care!

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    The worst company I have ever worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CSA in Philadelphia, PA
    Former Employee - CSA in Philadelphia, PA

    I worked at Cigna full-time (more than an year)

    Pros

    The only good thing is the pay

    Cons

    Insurane is horrible...mandatory overtime..coworkers are ignorant...you have to tolerate horrible customers ....this was the worst employee insurance I ever had...do not care about their employees

    Advice to ManagementAdvice

    Tell consumers the truth..dont lie to consumers just to get their business

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Overall not a bad company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Applications Development Senior Specialist in Philadelphia, PA
    Current Employee - Applications Development Senior Specialist in Philadelphia, PA

    I have been working at Cigna full-time (more than 10 years)

    Pros

    Flexible timings, Telecommute, 23 paid vacations and plenty of sick leaves, over all work-life balance is good but it can be bad in some of the teams

    Cons

    Work/life balance can be bad in some of the teams. Average salaries

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Definitely a good starting point.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Underwriter in Philadelphia, PA
    Current Employee - Underwriter in Philadelphia, PA

    I have been working at Cigna full-time

    Pros

    Cigna offers a very comprehensive training program along with a vast array of self taught training programs through Cigna University which enables employees to expand their knowledge and expertise base.

    Cons

    Many young managers make it difficult to advance. Cigna hires many people right out of college therefore their ready for management roles at an early stage which can make it difficult for other employees coming in from the outside.

    Advice to ManagementAdvice

    Cigna has a very strong corporate philosophy that they'd like their employees to follow. It would be nice for management to show the employees how they personally follow it.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Business of Caring in action

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director IT in Philadelphia, PA
    Former Employee - Director IT in Philadelphia, PA

    I worked at Cigna full-time (more than 8 years)

    Pros

    Strong culture or caring for patients & each other, good compensation & benefits package, opportunities to learn & grow. People who want to do more & step up are generally celebrated & allowed to show what they can do.

    Cons

    Soft strategic planning. Business direction often personality driven vs plan driven. Pockets of "indispensable" employees who harbor knowledge and don't readily share, creating risk for single points of failure.

    Advice to ManagementAdvice

    Pay attention to those who use information as a political lever. Some withhold important details from subordinates, making it difficult for them to be effective leaders.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Processor in Philadelphia, PA
    Former Employee - Claims Processor in Philadelphia, PA

    I worked at Cigna full-time (more than 5 years)

    Pros

    They have good benefits for employees, work environment is good.

    Cons

    It is sometimes difficult to get a promotion.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Cordani is a Corporate Genius!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Talent Consultant in Philadelphia, PA
    Current Employee - Talent Consultant in Philadelphia, PA

    I have been working at Cigna full-time (more than 5 years)

    Pros

    David Cordani has created a highly talented and well grounded leadership team who will do great things for Cigna. There is much flexibility and work life balance. Work at home for many. Room to grow for most. Strong Ethics and company values many great people. Home office and other facilities are great. It's very nice and comfortable. Great benefits and discounts. New college grads have great opportunity to get in and grow. Fast paced company- lots of hard workers who are highly dedicated. Global expansion is positive. Go Cigna!

    Cons

    Outside learning and development, professional associations are not supported but there is tuition reimbursement. Yearly rating system is awful. All new hired usually get the lowest rating which keeps them from getting bonus or an increase. Of course they don't know this when they accept an offer HR has a culture and sub culture that is horrible but no one wants to change. It's a shame.
    Hiring the best does not always happen- takes too long to fill openings. Employee reviews are done by only the current manager. Very subjective and not necessarily accurate or fair. APOs are vague . Job posting system is terrible.

    Advice to ManagementAdvice

    Improve the culture in HR. Get them to know each other and care about each other. It's every man for himself. I don't see the team caring or helping each other. The HR area should be setting the standards instead of throwing each other under the bus. It's a shark tank! So wrong compared to Cordani's leadership. Maybe he doesn't know?

    Positive Outlook
    Approves of CEO

    Cigna Response

    Apr 7, 2014Talent Acquisition Lead

    Thank you for your response and positive feedback regarding David Cordani and the mission and vision of Cigna.

    This is a really exciting time to be part of the Cigna team. We’re embracing new ways
    ... More

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