Cigna Reviews

Updated August 28, 2015
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3.3
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Approve of CEO
Cigna President and CEO David Cordani
David Cordani
387 Ratings

Pros
  • Works hard at work/life balance (in 60 reviews)

  • Flexible work from home arrangements (in 53 reviews)

Cons
  • NO work life balance for most employees in my department (in 22 reviews)

  • Terrible Health benefits (Extremely High Deductible health) (in 18 reviews)

More Pros and Cons

805 Employee Reviews

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  1. Featured Review

    Helpful (11)

    Very happy with work life balance. Great insurance & 401K along with a lot of PTO days & Paid Holidays. Highly recomend

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Pittsburgh, PA
    Current Employee - Customer Service Specialist in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    401K, Generous PTO, Managers are amazing, Paid training

    Cons

    No cons working for cigna

    Advice to Management

    Keep up great work

    Cigna Response

    Jul 10, 2015 – Talent Acquisition Lead

    Thanks for this top notch review! We try our best to provide a great environment and culture for our employees and appreciate your words. It is positive employees like yourself who help contribute ... More


  2. Great experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Contract Senior Associate in Bloomfield, CT
    Former Employee - Contract Senior Associate in Bloomfield, CT
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits and good job security. Corporate structure keeps you in your current position for at least 2 years before you can post for internal positions.

    Cons

    Some managers are promoted on tenure, not ability


  3. Health Coach

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Philadelphia, PA
    Current Employee - Anonymous Employee in Philadelphia, PA
    Recommends
    Positive Outlook

    I have been working at Cigna full-time (Less than a year)

    Pros

    Great support and opportunities to grow from within. Cigna is a forward thinking company and is global. Jobs turn into careers at Cigna.

    Cons

    None that I can think of. This company is dynamic and is very flexible in its freedom of working at home, at the client onsite or at the company headquarters.

    Advice to Management

    Continue supporting all employees. Continue to award staff that utilize stretch opportunities. Continue to move with times and continue to be competitive within the financial salary range.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Good company to work for!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern
    Former Employee - Intern
    Recommends
    Positive Outlook

    Pros

    Good company culture and very nice people

    Cons

    Some departments could be more efficient.


  6. Application Development Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great work life balance and great culture; flexible hours; tons of opportunity; lots of room for growth; great management and co-workers

    Cons

    I don't have any cons to say about Cigna. Overall great place to work and I would highly recommend it.


  7. Helpful (1)

    Internet Customer service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Illinois in Bourbonnais, IL
    Former Employee - Illinois in Bourbonnais, IL

    I worked at Cigna (More than 3 years)

    Pros

    Great managers. They are very helpful. Education reimbursement. Opportunities to learn more in other departments. Opportunities for overtime.

    Cons

    You cannot work here if you have no back bone. You must be able to handle difficult calls and irrate customers. Sometimes this will be a daily issue.

    Advice to Management

    There is little advancement into management positions. Managers are not paid much more than customer service reps. They are also expected to work overtime when they are short staffed and work weekends or holidays.

    Cigna Response

    Aug 24, 2015 – Talent Acquisition Lead

    Thank you for your review. We appreciate all the feedback and work with all employees on tools and resources that are available for individual and managerial development.


  8. Helpful (1)

    Quality Auditor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Arizona in Phoenix, AZ
    Current Employee - Arizona in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cigna full-time

    Pros

    Norterra Location: Gym, wellness coach, good Company to get promoted from within. A lot of growth opportunities and military supportive. Great diversity and flexible schedules.

    Cons

    Entry level positions start at lower pay. Training is mostly on the job. A lot of processes are still being created and seem to not have a clear direction. Many lines of businesses do not talk to each other.

    Advice to Management

    Discipline and hard work should be recognized... it isn't always because some management is not developed enough in their own roles or duties.

    Cigna Response

    Aug 24, 2015 – Talent Acquisition Lead

    Thank you for your review! There are some great perks we offer and we appreciate your thoughts on the areas of improvement.


  9. Project Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Agile Project Manager in Bloomfield, CT
    Current Employee - Agile Project Manager in Bloomfield, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cigna (More than a year)

    Pros

    Great senior management. You can work as hard and get as much done as can.

    Cons

    There are question around the current merger hurting the productive culture of Cigna.

    Cigna Response

    Aug 24, 2015 – Talent Acquisition Lead

    Thank you for your review. Any change can bring about questions and concerns, but appreciate how much you enjoy the Cigna culture.


  10. Helpful (2)

    Appeals Processor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna full-time

    Pros

    Management is exceptional and cares about the work environment. Very transparent about expectations. Opportunities for advancement into various career paths- and management actively encourages you to pursue career growth goals.

    Cons

    Would like to see more bonuses and higher pay for top performers.

    Cigna Response

    Aug 24, 2015 – Talent Acquisition Lead

    Thank you for taking the time for your review!


  11. Business Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Specialist in Littleton, CO
    Current Employee - Business Specialist in Littleton, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cigna full-time (More than 10 years)

    Pros

    Cigna great place to work. They have work from home and flexible work hours. Pay is great and good benefits.

    Cons

    Need better work like balance

    Cigna Response

    Aug 24, 2015 – Talent Acquisition Lead

    Thank you for your review. Finding that work life balance can be a difficult task and can be different for everyone.



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