Cigna

  www.cigna.com
  www.cigna.com

Cigna Reviews

Updated October 19, 2014
Updated October 19, 2014
552 Reviews
3.3
552 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cigna President and CEO David Cordani
David Cordani
279 Ratings

Review Highlights

Pros
  • Good training for employees work life balance is embraced by management (in 59 reviews)

  • They provide very good training and I was lucky enough after a year to work from home (in 49 reviews)


Cons
  • Work life balance is touted as important but not always a true priority (in 20 reviews)

  • terrible health benefits everything related to metrics plus a lot of cronyism (in 16 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Cigna Intern

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cigna

    Pros

    Great experience, you get to see all parts of the company

    Cons

    None at all. Great company.

  2.  

    Clams processor and auditor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Processor in Memphis, TN
    Former Employee - Claims Processor in Memphis, TN

    I worked at Cigna full-time (more than 10 years)

    Pros

    They provide very good training and I was lucky enough after a year to work from home. They provided everything I needed such as my computer, internet connection, supplies and more. The medical benefits are much better than what I have now.

    Cons

    Unfortunately, all of the work at home processors got laid off in November but they did pay us through the end of December.

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Great employment experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Cigna

    Pros

    I have so many pros. I received above minimum wage starting salary plus on top of that I received full health benefits and a 401k. The major pro I had was my supervisor Salli she was caring, compassionate, and incredibly understanding. If you had a family emergency she worked with you and helped you out with time off in a hard time. This is one of the most caring bosses I've ever had and helped push me in the most positive career moves. Another boss Melinda does the same gives great feedback to push you for the best quality and career results. Both of these supervisors put you in the best career direction. The company also does a lot to sore they appreciate you through free lunches, prize giveaways and just a positive environment.

    Cons

    Sometimes it's hard for position advancements such as to be a supervisor.

    Advice to ManagementAdvice

    I don't have any advice mine the 4 years I was with them was 100% positive!

    Approves of CEO
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  5.  

    Great place to begin a career in IT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Infrastructure Engineer Senior Specialist in Philadelphia, PA
    Current Employee - Infrastructure Engineer Senior Specialist in Philadelphia, PA

    I have been working at Cigna full-time (more than 3 years)

    Pros

    Entry level position begins as an associate in their Technical Early Career Development Program (TECDP) that extends the first 3 years of you career. The offer constant training and networking opportunities and expose you to a large existing network. The company overall is becoming more innovative and bringing their infrastructure closer to the cutting edge of technology so there is plenty of work to do.

    Cons

    Their IT department contains 4,000+ employees and consultants so most roles are very segmented to specific tasks or areas of responsibilities. It is very process heavy and requires multiple approvals to get things done. The teams are fairly efficient as a result of this structure, but it does prevent me from branching out into new technologies without the need to transfer teams.

    Advice to ManagementAdvice

    It would be nice if teams had dedicated time set aside each week (maybe 2 hours) to focus on innovation and process improvement for their area. I see plenty of things that could be improved, however there isn't enough time in the day to accomplish them effectively and more formally.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good Corporate Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Summer Intern in Hong Kong (Hong Kong)
    Former Employee - Summer Intern in Hong Kong (Hong Kong)

    I worked at Cigna as an intern (less than an year)

    Pros

    Working Culture here is good as people treat you like a family. Senior management team is willing to teach you and give advice to your career path

    Cons

    Work is kinda easy as an intern's perspectives. Team leader can give out more work and autonomy to the interns for them to be responsible for a particular projects

    Recommends
    Positive Outlook
  7. 1 person found this helpful  

    Awesome company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Applications Development Specialist in Bloomfield, CT
    Current Employee - Applications Development Specialist in Bloomfield, CT

    I have been working at Cigna (more than an year)

    Pros

    Becoming one of the most innovative health services company with a great direction. Not a stuffy environment at all.

    Cons

    While innovative, it can be difficult to advance certain innovative ideas but the environment is improving.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great opportunity and people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cigna full-time (more than 8 years)

    Pros

    Challenging and exciting work. Great co workers.

    Cons

    No cons as I enjoyed the experience.

    Advice to ManagementAdvice

    N/A

    Recommends
    No opinion of CEO
  9. 5 people found this helpful  

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Processor in Scranton, PA
    Current Employee - Claims Processor in Scranton, PA

    I have been working at Cigna full-time (more than 8 years)

    Pros

    Vacation days vacation days holidays

    Cons

    Long hours, pay raises are a joke! Work your butt off and no appreciation from upper management. The CEO, his base salary 12 million, must be nice. The four percent they are taking from our pay, increase in benefits. I dont understand how a customer with xyz company can pay almost zero every two weeks while the ceo gang rapes us with our insurance. The moral of the department im in, its do much tension, eyes down no talking or the nun will slap your fingers with a ruler. All the big wigs, take a paycut, shop at thrift store and get your food from a food bank. You are putting your employees in the poor house

    Advice to ManagementAdvice

    All need to be fired! You all are money hungry selfish people. Look at the people who are keeping the company afloat

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Cigna Response

    Jun 9, 2014Talent Acquisition Lead

    Cigna puts customers and employees first. As with any large organization, employees can have different perspectives. We seek out the best talent, offer competitive wages, and care about delivering a ... More

  10.  

    Treasury Manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna

    Pros

    Good opportunities for people who really wants to advance their career

    Cons

    Under investment in IT and IT projects usually over promise led to users disappointment

    Advice to ManagementAdvice

    Continue the GO GO GO strategy

  11.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at Cigna full-time (more than an year)

    Pros

    Lots of support, great managers, lots of resources to educate self, great health insurance plan, treat employees well

    Cons

    nothing really negative to say

    Recommends
    Approves of CEO

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