Cigna

  www.cigna.com
  www.cigna.com

Cigna Reviews

Updated December 15, 2014
Updated December 15, 2014
594 Reviews
3.2
594 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cigna President and CEO David Cordani
David Cordani
301 Ratings

Review Highlights

Pros
  • Good training for employees work life balance is embraced by management (in 60 reviews)

  • They provide very good training and I was lucky enough after a year to work from home (in 53 reviews)


Cons
  • Work life balance is touted as important but not always a true priority (in 22 reviews)

  • Terrible Health benefits (Extremely High Deductible health) (in 18 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Cigna

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    I worked at Cigna full-time (more than 3 years)

    Pros

    Good Salary. Enjoyable co-workers. Nice location.

    Cons

    Constantly changing direction with layoffs. Very stressful company to work for. Excessive bureaucracy. Hiring process takes forever.

    Advice to ManagementAdvice

    People are more productive when they are appreciated and not treated like a number.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Leave Manager in Pittsburgh, PA
    Current Employee - Leave Manager in Pittsburgh, PA

    I have been working at Cigna

    Pros

    they are supportive, convenient, and invest in their people.

    Cons

    lower level management is not very communicative.

    Advice to ManagementAdvice

    promotions

    Recommends
    Positive Outlook
  3.  

    Cigna Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cigna full-time (more than 5 years)

    Pros

    They have an on site workout facility.

    Cons

    Very low pay for the industry.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 2 people found this helpful  

    Policies, policies, policies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cigna full-time (more than an year)

    Pros

    Free gym on site.

    Cons

    if you dont want a social life or be able to respond to family emergency situations, this is the place to work. They make it sound like rainbows and sunshine at first, but dont be fooled. You are given a good amount of vacation time off the bat, but have to buy the rest. if you ever call off, it comes out of your vacation time. 4-5 call offs in a rolling year, SEE ya. They dont care about employees emotional or physical health, the insurance is terrible given that the CEO is on the forbes list year after year. the management are all people who arent going anywhere else with their lives and cigna is the best they can do. stressful, uneventful, and uninteresting. youll also only get anywhere if you kiss butt at this company, its who you know, not what you know

    Advice to ManagementAdvice

    give a crap about your employees. if your children are sick you get to run out the front door, if it happened to us, we had to phone around, find someone else, or be threatened with unemployment if we left. its sickening, and 99.9% of you are all the same. find some compassion.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Fair, slightly mundane enoter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna

    Pros

    Work life Balance, 401k match

    Cons

    CDHP for own employees, compensation structure in some job families provides incentive to hire from outside

    Advice to ManagementAdvice

    Invest in technologies that will support the foundation for better customer experiences.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Neutral

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna full-time (more than 3 years)

    Pros

    Able to work from remote location.

    Cons

    No work life balance at company

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 3 people found this helpful  

    Senior Appeals Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Appeals Specialist in Glendale, CA
    Former Employee - Business Appeals Specialist in Glendale, CA

    I worked at Cigna

    Pros

    Good/decent benefits. Good PTO accrual, very laid back place to work with regards to dress code and hours.

    Cons

    Everything else. Management has changed style from hands off approach to micromanagaing down to the very minute what you do with your day. While hours are still very flexible, when logged in must account for, as stated previously, every minute of your day. Take too long to close a case? Why? Take too short to close a case? Why? Need more work?

    Advice to ManagementAdvice

    Be PROACTIVE and not REACTIVE. Trust that your employees are doing their jobs without managing every minute of every day.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  9.  

    Ok Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Analyst in Chattanooga, TN
    Current Employee - Data Analyst in Chattanooga, TN

    I have been working at Cigna full-time (more than 5 years)

    Pros

    Offered work from home. Good hours. Management was involved and fair.

    Cons

    Company is downsizing costs and is in the process of outsourcing several jobs and departments to different countries.

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    Could be much better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cigna full-time (more than 10 years)

    Pros

    The folks I worked with were terrific - a lot of talented people trying to do very good work

    Cons

    Management is terrible! In my 10-year tenure, I saw all the best employees either quit or get laid off so that their tasks could be outsourced to India. The folks that remain that are in management positions are grossly unqualified for the positions.

    Advice to ManagementAdvice

    Ensure that those put into supervisory positions not only adhere to fair standards, but recognize and work to retain the best people. Due to poor management, a large number of talented individuals left and continue to leave - often without having another job. Absolutely terrible work environment that needs drastic improvement.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Getting some experience and then getting out.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna full-time

    Pros

    It was easy to get in the door. It is a large company with many areas of opportunity.

    Cons

    This company has antiquated procesess and systems, uneducated and inexperienced employees, and little to no quality control.

    Advice to ManagementAdvice

    Choose managers more wisely. The people in charge should know about the business they are managing. Better focus on quality of work and less favoritism would be better.

    Doesn't Recommend
    Positive Outlook

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