Cigna

www.cigna.com
Employer Engaged

Cigna Reviews

Updated February 28, 2015
Updated February 28, 2015
659 Reviews
3.2
659 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cigna President and CEO David Cordani
David Cordani
329 Ratings

Review Highlights

Pros
  • Good training for employees work life balance is embraced by management (in 60 reviews)

  • They provide very good training and I was lucky enough after a year to work from home (in 53 reviews)


Cons
  • Work life balance is touted as important but not always a true priority (in 22 reviews)

  • Terrible Health benefits (Extremely High Deductible health) (in 18 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Very happy with work life balance. Great insurance & 401K along with a lot of PTO days & Paid Holidays. Highly recomend

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Specialist in Pittsburgh, PA
    Current Employee - Customer Service Specialist in Pittsburgh, PA

    I have been working at Cigna

    Pros

    401K, Generous PTO, Managers are amazing, Paid training

    Cons

    No cons working for cigna

    Advice to ManagementAdvice

    Keep up great work

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Its a great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Database Administrator Manager in Bloomfield, CT
    Current Employee - Database Administrator Manager in Bloomfield, CT

    I have been working at Cigna full-time (more than 3 years)

    Pros

    Good Company to work for.

    Cons

    Compensation is not competitive with Market.

    Recommends
    Positive Outlook
  3.  

    Management

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna

    Pros

    managing people is very fun

    Cons

    managing people can be very bothersome

    Advice to ManagementAdvice

    listen to people

    Doesn't Recommend
    Neutral Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Good Place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Care Associate in Pittsburgh, PA
    Former Employee - Senior Care Associate in Pittsburgh, PA

    I worked at Cigna full-time (more than 10 years)

    Pros

    The location, some of the benefits. opportunity to work from home, pay, vacation, and some co-worrkers

    Cons

    Health Benefits and some co-worker

    Advice to ManagementAdvice

    Should listen to the employee's who work underneath you.

    Recommends
    Negative Outlook
    Approves of CEO
  6.  

    Overall, Cigna was a pretty good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Claims Associate in Bourbonnais, IL
    Current Employee - Senior Claims Associate in Bourbonnais, IL

    I have been working at Cigna full-time (more than a year)

    Pros

    Flexible scheduling, decent pay, many opportunities for advancement, relaxed dress code.

    Cons

    MICROMANAGEMENT. There is no freedom whatsoever in the processes used to complete tasks. Company benefits are less than satisfactory.

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Claims Processor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Processor in New Castle, DE
    Former Employee - Claims Processor in New Castle, DE

    I worked at Cigna full-time (more than 5 years)

    Pros

    Worked from home and benefits

    Cons

    there weren't any like the company

    Advice to ManagementAdvice

    keep up the good work

    Recommends
    Positive Outlook
  8.  

    Provider Advocate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Provider Advocate in Eden Prairie, MN
    Former Employee - Provider Advocate in Eden Prairie, MN

    I worked at Cigna

    Pros

    There is never any work to bring home. When you are there you work and when you leave you are done.

    Cons

    Answering phones all day is extremely repetetive. There is not much room to move up.

    Advice to ManagementAdvice

    During the interview process the management should let the staff know that there aren't many opportunites for career growth.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    Internal culture does not consistently reflect external brand

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - PROVIDER Services
    Current Employee - PROVIDER Services

    I have been working at Cigna full-time (more than 8 years)

    Pros

    Work at home flexibility. Cash incentives for health improvement and preventive wellness. Internal social networks for collaborating with colleagues. Accessible channels for networking and exposure. Promotion from within is encouraged.

    Cons

    Salary increases can be more challenging to obtain from within. External candidates may fare better with compensation. Work load can often exceed standard business hours. Senior management often gives more lip service to the brand than actual service to their teams.

    Advice to ManagementAdvice

    Managers need more training, support, understanding and resources related to happiness at work and how to bring the Cigna brand to life within themselves and their respective departments.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Healthspring division very unprofessional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Business Analyst in Nashville, TN
    Former Contractor - Business Analyst in Nashville, TN

    I worked at Cigna as a contractor (more than a year)

    Pros

    New office space nice physical environment.

    Cons

    Healthspring management left in place when Cigna took over many of which have no idea how to manage.

    Advice to ManagementAdvice

    Sometimes a change in old management is necessary if you want to move forward unless your just picking their brains for operational knowledge.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Cigna is a mature professional employer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Analysis Senior Specialist in Hartford, CT
    Current Employee - Systems Analysis Senior Specialist in Hartford, CT

    I have been working at Cigna full-time (more than a year)

    Pros

    Structured. Recruit above average IT talent. Healthy work life balance.

    Cons

    With a company so large, it can be easy to feel like a tiny fish in a big pond. Work with your manager to align your current work or education with your long term career goals.

    Recommends
    Positive Outlook
    Approves of CEO

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