Cigna

  www.cigna.com
  www.cigna.com

Cigna Reviews

Updated December 22, 2014
Updated December 22, 2014
597 Reviews
3.2
597 Reviews
Rating Trends

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Approve of CEO
Cigna President and CEO David Cordani
David Cordani
301 Ratings

Review Highlights

Pros
  • Good training for employees work life balance is embraced by management (in 60 reviews)

  • They provide very good training and I was lucky enough after a year to work from home (in 53 reviews)


Cons
  • Work life balance is touted as important but not always a true priority (in 22 reviews)

  • Terrible Health benefits (Extremely High Deductible health) (in 18 reviews)

More Highlights

Employee Reviews

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  1. 2 people found this helpful  

    My review of working at Cigna

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee in Jersey City, NJ
    Current Employee - Anonymous Employee in Jersey City, NJ

    I have been working at Cigna

    Pros

    Nice building, decent pay, co-workers who are equally as miserable, and the memories of my first year there.

    Cons

    My first year at Cigna was awesome. I had a great work/life balance. Then things changed for the worse. The politics have gotten out of control, the work is too stressful, and management support is almost non-existent. The atmosphere is just very tense. Being thrown under the bus on a daily basis is not my idea of fun, and this situation is not unique to just me.

    Advice to ManagementAdvice

    Just because someone has been with the company for a long time does not mean they are qualified to lead people. There is a difference between being good at one's job and navigating how to swim in shark infested waters, and being able to support staff. Nepotism is real.

    Doesn't Recommend
  2. 2 people found this helpful  

    unprofressional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cigna

    Pros

    the pay was decent and it is surrounded by great places to eat

    Cons

    the managers were rude and time off is scarce

    Advice to ManagementAdvice

    be pleasant to employees and provide better training

    Doesn't Recommend
    No opinion of CEO
  3. 2 people found this helpful  

    Not a good organization for lower-level employees in the long term (Cigna-HealthSpring)

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna

    Pros

    Good amount of vacation
    Flexible schedule- can often work from home
    Good exposure to upper management
    Opportunity to learn many skills

    Cons

    Employees are not valued by the organization, rather they are seen as interchangeable pieces
    Very little accountability by department
    I have not seen any promotion from within

    Advice to ManagementAdvice

    Make sure the policies set forth actually reinforce the idea that you value your employees.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 4 people found this helpful  

    Cigna

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    I worked at Cigna full-time (more than 3 years)

    Pros

    Good Salary. Enjoyable co-workers. Nice location.

    Cons

    Constantly changing direction with layoffs. Very stressful company to work for. Excessive bureaucracy. Hiring process takes forever.

    Advice to ManagementAdvice

    People are more productive when they are appreciated and not treated like a number.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Leave Manager in Pittsburgh, PA
    Current Employee - Leave Manager in Pittsburgh, PA

    I have been working at Cigna

    Pros

    they are supportive, convenient, and invest in their people.

    Cons

    lower level management is not very communicative.

    Advice to ManagementAdvice

    promotions

    Recommends
    Positive Outlook
  7.  

    Cigna Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cigna full-time (more than 5 years)

    Pros

    They have an on site workout facility.

    Cons

    Very low pay for the industry.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 6 people found this helpful  

    Policies, policies, policies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cigna full-time (more than an year)

    Pros

    Free gym on site.

    Cons

    if you dont want a social life or be able to respond to family emergency situations, this is the place to work. They make it sound like rainbows and sunshine at first, but dont be fooled. You are given a good amount of vacation time off the bat, but have to buy the rest. if you ever call off, it comes out of your vacation time. 4-5 call offs in a rolling year, SEE ya. They dont care about employees emotional or physical health, the insurance is terrible given that the CEO is on the forbes list year after year. the management are all people who arent going anywhere else with their lives and cigna is the best they can do. stressful, uneventful, and uninteresting. youll also only get anywhere if you kiss butt at this company, its who you know, not what you know

    Advice to ManagementAdvice

    give a crap about your employees. if your children are sick you get to run out the front door, if it happened to us, we had to phone around, find someone else, or be threatened with unemployment if we left. its sickening, and 99.9% of you are all the same. find some compassion.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Fair, slightly mundane enoter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna

    Pros

    Work life Balance, 401k match

    Cons

    CDHP for own employees, compensation structure in some job families provides incentive to hire from outside

    Advice to ManagementAdvice

    Invest in technologies that will support the foundation for better customer experiences.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Neutral

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna full-time (more than 3 years)

    Pros

    Able to work from remote location.

    Cons

    No work life balance at company

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 4 people found this helpful  

    Senior Appeals Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Appeals Specialist in Glendale, CA
    Former Employee - Business Appeals Specialist in Glendale, CA

    I worked at Cigna

    Pros

    Good/decent benefits. Good PTO accrual, very laid back place to work with regards to dress code and hours.

    Cons

    Everything else. Management has changed style from hands off approach to micromanagaing down to the very minute what you do with your day. While hours are still very flexible, when logged in must account for, as stated previously, every minute of your day. Take too long to close a case? Why? Take too short to close a case? Why? Need more work?

    Advice to ManagementAdvice

    Be PROACTIVE and not REACTIVE. Trust that your employees are doing their jobs without managing every minute of every day.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

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