Cigna Reviews

Updated July 30, 2015
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3.3
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Recommend to a friend
Approve of CEO
Cigna President and CEO David Cordani
David Cordani
369 Ratings

Pros
  • Works hard at work/life balance (in 60 reviews)

  • Flexible work from home arrangements (in 53 reviews)

Cons
  • NO work life balance for most employees in my department (in 22 reviews)

  • Terrible Health benefits (Extremely High Deductible health) (in 18 reviews)

More Pros and Cons

765 Employee Reviews

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  1. Featured Review

    Helpful (10)

    Very happy with work life balance. Great insurance & 401K along with a lot of PTO days & Paid Holidays. Highly recomend

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Pittsburgh, PA
    Current Employee - Customer Service Specialist in Pittsburgh, PA

    I have been working at Cigna

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    401K, Generous PTO, Managers are amazing, Paid training

    Cons

    No cons working for cigna

    Advice to Management

    Keep up great work

    Cigna Response

    Jul 10, 2015 – Talent Acquisition Lead

    Thanks for this top notch review! We try our best to provide a great environment and culture for our employees and appreciate your words. It is positive employees like yourself who help contribute ... More


  2. Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cigna

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good Job overall nice place to work

    Cons

    None none at all.. no complaints


  3. customer service

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna

    Pros

    Great company and always an answer for any questions. If you like team environment then this is the company for you.

    Cons

    Health care plans could have more reasonable deductibles for thier employees and thier families.. depending on the department and position in not much else to think negatively.

    Advice to Management

    So far company is great since I've been here over a year. Keep up the great company ethics and ways of handling of business.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Provider Data Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Provider Data Senior Associate in Bloomfield, CT
    Current Employee - Provider Data Senior Associate in Bloomfield, CT

    I have been working at Cigna full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great workplace environment. Learn as you go, Cigna University is a very helpful tool to use to broaden your experience.

    Cons

    To many mergers, and employee turnover, working for insurance company you would think benefits would be better

    Advice to Management

    RETAIN, RETAIN RETAIN our employees, greediness on upper management is not what an employee would like to see. Town hall meetings are far from useful.


  6. Project Manager

    Former Employee - Project Manager in Nashville, TN
    Former Employee - Project Manager in Nashville, TN

    I worked at Cigna

    Pros

    Good culture, great place to work for those who can work with little supervision.

    Cons

    Location in Metro Center makes for a tough commute.

    Advice to Management

    Touch base with employees more often.


  7. Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cigna

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Management was very relaxed, typical 8 hour day

    Cons

    other offices are very strict


  8. Helpful (1)

    Provider Services Sr. Associate

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The pay is reasonable with good incentives based on health goals. Insurance is expensive in my opinion to actually work for the company providing the insurance.

    Cons

    The company is good for the most part but in my department in Franklin, TN there is no structure, too many chiefs.

    Advice to Management

    You can not lead from your house or corner office. Get in the trenches with your team and give support.


  9. Helpful (1)

    Health Advisors Beware

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RN Case Manager in Plano, TX
    Former Employee - RN Case Manager in Plano, TX

    I worked at Cigna full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Time off is plentiful

    Cons

    Management is dishonest, unprofessional, and plays the good Ole boys (gals in this case) game. Don't fall for the smiles! RUN! They manage to combine high school games with hospital staff eating their young mentality. Stay away from ANY telephonic positions!

    Advice to Management

    Open your eyes and ears! Find out what's going on in your areas from the staff. Your peers are mistreating professional and hard working staff and covering it up. Supervisors, Managers, and Directors need to be evaluated by the staff and be held accountable. People are not leaving because of a job itch, it's the lower management!


  10. Helpful (2)

    Senior leadership is inspirational. Work life balance is terrible. Very hard to get decent salary increases.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Work at home culture allows for a lot of flexibility. Vacation time is generous and the annual bonuses are nice if you're eligible. Senior lead team is top notch and the company is thriving as a result. The company has a clear vision for the future and is taking good risks and putting the right strategies in place to be an industry leader.

    Cons

    Despite work at home flexibility, the work-life balance is terrible. Even if you're a top performing employee (maybe especially if you are) you will find yourself burdened with an unrealistic workload. The organizational structure is intense and extremely challenging to navigate - and it's only becoming more tangled. Unfair performance rating system makes it very hard to get a decent raise - even if you've done well in the year. Very tough to succeed and get noticed here despite the organization's efforts to help individuals build career plans and learn.

    Advice to Management

    Hire more people to share the work. Far too often people move out of a role and their position is never back-filled (the work is merely redistributed). If you want to keep 'top talent' happy, make sure you're not burning them out. The unfortunate thing is that this appears to be a broader Cigna problem (vs a management problem) since it happens across all levels within the organization - including senior leadership. Everyone seems to be drowning all the time regardless of where they're at on the corporate ladder - which paints a very bleak picture for employees looking to imagine what their work-life balance would be like as they advance (doesn't seem to ever get better!).


  11. Cigna is good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bloomfield, CT
    Current Employee - Anonymous Employee in Bloomfield, CT

    I have been working at Cigna full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Health conscious, healthy, nice, good, there

    Cons

    Innovation, fun, new, young, old



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