Cigna

  www.cigna.com
  www.cigna.com
Work in HR? Unlock Free Profile

Cigna Reviews

Updated September 28, 2014
Updated September 28, 2014
544 Reviews
3.2
544 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cigna President and CEO David Cordani
David Cordani
275 Ratings

Review Highlights

Pros
  • Good training for employees work life balance is embraced by management (in 59 reviews)

  • Their are work from home elgibilities within the coding department (in 48 reviews)


Cons
  • Work life balance is touted as important but not always a true priority (in 19 reviews)

  • terrible health benefits everything related to metrics plus a lot of cronyism (in 16 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    This company needed a shakeup to select better managers especially in technology area

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Health Data Specialist  in  Eden Prairie, MN
    Current Employee - Health Data Specialist in Eden Prairie, MN

    I have been working at Cigna full-time for more than a year

    Pros

    The benefits were pretty good (2008-2010) though they gave nobody any raises due to the financial meltdown.

    Cons

    The technology support and access to necessary tools and databases was pretty poor. The solution was getting to know the right people (very mid-20th century solution). Equipment and software was not up to date. Many long hours spent working through the technology issues.

    Advice to ManagementAdvice

    Stop rewarding the "old guard" and bring up new talented managers. There is no reason to allow managers to work from home full time. This leads to favoritism and to communication failures. Bring in better management talent!

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Great temp gig.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Prior Authorization Specialist  in  Nashville, TN
    Former Employee - Prior Authorization Specialist in Nashville, TN

    I worked at Cigna full-time for less than a year

    Pros

    Easy job for a decent amount of money. Entry level for certified pharmacy techs.

    Cons

    Cubicle job at it's finest. Sit in a box, answer the phone, type the conversation into the program on the computer in front of you. Repeat.

    They also let temps go with NO warning. "Don't come in tomorrow, we're all set." I wasn't even allowed to get all of my stuff back from my desk. One of at least 5 people they chopped spur of the moment.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Technologist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna full-time for more than 3 years

    Pros

    Opportunity to work from home occasionally.

    Cons

    No Work life Balance
    Benefits Package could be better.
    Good Ole boy system
    Lack of Diversity in key positions

    Advice to ManagementAdvice

    Hire more staff

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Personal Adovcate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Personal Advocate  in  Plano, TX
    Current Employee - Senior Personal Advocate in Plano, TX

    I have been working at Cigna full-time for less than a year

    Pros

    Flexbile hours.
    Great management
    Off on all holidays

    Cons

    Doesnt pay enough.
    have to wait a year before transisitoning into antother position.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Stressful job for ok pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Manager
    Current Employee - Claims Manager

    I have been working at Cigna full-time for more than 3 years

    Pros

    If you are good at your job it's a very comfortable environment, when you are one of the better CM's you have a lot of job security but...

    Cons

    The job demands are very stressful and the better you are the more work they give you

    Advice to ManagementAdvice

    Hire based on need

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Senior Care Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Customer Service Associate  in  Pitts, PA
    Former Employee - Senior Customer Service Associate in Pitts, PA

    I worked at Cigna full-time for more than 10 years

    Pros

    Great co workers, not bad pay

    Cons

    high case loads, poor benefits for employees, not much room for advancement.

    Advice to ManagementAdvice

    do not micro manage employees

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    An ok Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager  in  Bloomfield, CT
    Current Employee - Project Manager in Bloomfield, CT

    I have been working at Cigna full-time for more than 3 years

    Pros

    Decent Salaries.
    They allow you to work from home.

    Cons

    The leadership team is constantly changing and tends to micro-manage their teams.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    Cigna was a good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - New Business Manager  in  Plano, TX
    Former Employee - New Business Manager in Plano, TX

    I worked at Cigna full-time for more than 3 years

    Pros

    Large company, cutting edge, a ton of knowledgeable professionals, great company training.

    Cons

    Too segmented by market where there seems to be no cohesion or common corporate goal. Also, leadership from one segment to another can be night and day-- extremely weak for one with no accountability to the others.

    Advice to ManagementAdvice

    Segment leaders should meet on a regular basis to check each other on direction and goals and growth.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Great Benefits & Employee-friendly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Specialist  in  Nashville, TN
    Current Employee - Sales Specialist in Nashville, TN

    I have been working at Cigna full-time for more than a year

    Pros

    great benefits; lots going on in the office - lot of opportunity and lots of growth available; free coffee/water/tea; food trucks and massage therapists on campus often

    Cons

    management/leadership in my department is lacking

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great opportunity for advancement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claim Supervisor  in  Bourbonnais, IL
    Former Employee - Claim Supervisor in Bourbonnais, IL

    I worked at Cigna full-time for more than 5 years

    Pros

    Salary, opportunity, and security make this a very desirable employer.

    Cons

    Appraisal process is lacking in merit.

    Advice to ManagementAdvice

    Create better road maps for promotional success.

    Recommends
    Positive Outlook
    Approves of CEO

Worked for Cigna? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.