Cigna

  www.cigna.com
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Cigna Reviews

Updated September 1, 2014
Updated September 1, 2014
525 Reviews

3.2
525 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cigna President and CEO David Cordani
David Cordani
267 Ratings

Review Highlights

Pros
  • Good training for employees work life balance is embraced by management (in 54 reviews)

  • You can work from home if you choose to and it works to your advantage (in 42 reviews)


Cons
  • Work life balance is touted as important but not always a true priority (in 17 reviews)

  • terrible health benefits everything related to metrics plus a lot of cronyism (in 15 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    salary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cigna full-time

    Pros

    the workplace had a good work environment

    Cons

    cigna offers low salaries to their employees

  2.  

    IT in a post modern world

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Applications Development Senior Specialist  in  Bloomfield, CT
    Current Employee - Applications Development Senior Specialist in Bloomfield, CT

    I have been working at Cigna full-time for more than 3 years

    Pros

    The paycheck arrives on time. Its easy to stay in the middle of the pack, and coast.Working here doesn't require keeping up to date with technology or software industry practices.

    Cons

    Cigna is risk adverse. There is a strong emphasis on manual processes rather than moving towards modern software development practices. Lastly there is a strong emphasis on "Not in the business of IT." This leads to lots of out of the box purchases, and what development work is done in house is actually off shored to the cheapest bidder. Very few vendor coding resource are actually technically screened with predicable results. "Coding" in this context means a cheap application developer that is not a craftsman and will only code exactly what he is told to code, in the worst possible way. All of this leads to a lack of quality in software applications. This culminates in a lack of a competent IT department which encourages "the business" to rely on manual processes, and the viscous cycle starts over.

    Lack of accountability in all levels and all roles.

    Advice to ManagementAdvice

    - Strategic vendors are pulling the wool over your head.
    - "Not in the business of IT", requires significant changes, not the least of which is significant architectural and infrastructural rationalization.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Great place to start working, but gets old after a couple of years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Underwriter  in  Nashville, TN
    Current Employee - Underwriter in Nashville, TN

    I have been working at Cigna full-time for more than 3 years

    Pros

    The office atmosphere is great. For the most part, everyone gets along and helps one another out when needed. Management is respectful of employees and your life outside of work. Fantastic training program and instructors. They prepare you well for your day-to-day responsibilities.

    Cons

    It takes awhile to get promoted, which upsets a few people. Also, the sales reps we work with aren't the most appealing people. Management can be tough to get ahold of and are sometimes wishy-washy about making decisions.

    Advice to ManagementAdvice

    Promote quicker and make yourself more available to underwriters. Also, be willing to get more aggressive to sell business.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Variety and Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna full-time for more than 10 years

    Pros

    Great mission statement, it feels good working for a company that treats it's customer right. The pay and benefits are average, but adequate. The company is really becoming a global operation, versus just US based, and it's an exciting time to be here.

    Cons

    The company truly believes in work life balance, but with fiscal tightening, productivity has to come from somewhere.

    Advice to ManagementAdvice

    A happy workforce means happy customers

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Rewarding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Client Manager  in  Houston, TX
    Current Employee - Senior Client Manager in Houston, TX

    I have been working at Cigna full-time for more than 10 years

    Pros

    Customer focused, true professionals, great compensation.

    Cons

    Exhausting. No personal life balance.

    Advice to ManagementAdvice

    None.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    good

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna

    Pros

    leadership programs work from home

    Cons

    limited potential to grow lack of office culture

  8.  

    Long term fine experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Applications Development Senior Specialist  in  Windsor, CT
    Former Employee - Applications Development Senior Specialist in Windsor, CT

    I worked at Cigna full-time for more than 10 years

    Pros

    Enjoyed the many assignments I had. training was above average. Multiple opportunities available for advancement or even just for lateral moves for change.

    Cons

    Large bureaucracy. Often change is slow moving. Sense of ownership seems to be lacking.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    It was unique.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Indexer  in  Nashville, TN
    Current Employee - Indexer in Nashville, TN

    I have been working at Cigna full-time for more than a year

    Pros

    The base pay is competitive and the hours are flexible. Their are work from home elgibilities within the coding department.

    Cons

    Upper management try not to get involved with issues by ALL MEANS

    Advice to ManagementAdvice

    Get involved in every employee under you and employee under those employees

    Recommends
    Positive Outlook
  10.  

    Great opportunity and people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cigna full-time for more than 8 years

    Pros

    Challenging and exciting work. Great co workers.

    Cons

    No cons as I enjoyed the experience.

    Advice to ManagementAdvice

    N/A

    Recommends
    No opinion of CEO
  11. 1 person found this helpful  

    Frustrated by ongoing patchwork repairs that never fixed underlying root problems.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Analyst  in  Philadelphia, PA
    Former Employee - Systems Analyst in Philadelphia, PA

    I worked at Cigna full-time for more than 10 years

    Pros

    Large company able to continue operations through business cycles that are typical in the insurance business.

    Cons

    Division-level management rotated through leadership positions in areas outside their realm of expertise. Infrastructure layered and difficult to work with and to maintain. Growth opportunities limited by pigeon-holing people in maintenance roles for ancient systems that exist after suspended efforts to replace them.

    Advice to ManagementAdvice

    Fix things, stop patching them.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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