Cigna

  www.cigna.com
  www.cigna.com

Cigna Reviews

Updated November 24, 2014
Updated November 24, 2014
577 Reviews
3.3
577 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cigna President and CEO David Cordani
David Cordani
296 Ratings

Review Highlights

Pros
  • Good training for employees work life balance is embraced by management (in 59 reviews)

  • They provide very good training and I was lucky enough after a year to work from home (in 49 reviews)


Cons
  • Work life balance is touted as important but not always a true priority (in 20 reviews)

  • terrible health benefits everything related to metrics plus a lot of cronyism (in 16 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Employment Opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Philadelphia, PA
    Current Employee - Anonymous Employee in Philadelphia, PA

    I have been working at Cigna full-time (more than 3 years)

    Pros

    Able to create your own career at your own speed.
    Lot's of opportunities to grow and contribute.
    Great opportunity to provide support for local communities.

    Cons

    Growth can depend on your supervisor.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Case Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Case Manager
    Current Employee - Case Manager

    I have been working at Cigna full-time (more than 8 years)

    Pros

    Mostly great, passionate and driven employees, customer's best interest in mind, great healthy life initiatives for staff,lots of movement within, good bottom line mission

    Cons

    Lack of communication between management, lack of work -life balance, lots of red tape

    Advice to ManagementAdvice

    Take advice from your front line staff...they may not have business degrees but they really know what the cust o mwrs want and need!

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Cigna Intern

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cigna

    Pros

    Great experience, you get to see all parts of the company

    Cons

    None at all. Great company.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Clams processor and auditor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Processor in Memphis, TN
    Former Employee - Claims Processor in Memphis, TN

    I worked at Cigna full-time (more than 10 years)

    Pros

    They provide very good training and I was lucky enough after a year to work from home. They provided everything I needed such as my computer, internet connection, supplies and more. The medical benefits are much better than what I have now.

    Cons

    Unfortunately, all of the work at home processors got laid off in November but they did pay us through the end of December.

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Very good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna full-time

    Pros

    Good management. Company is doing well.

    Cons

    Case load can be challenging.

  7.  

    "Business of caring" I call BS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CSA in Chattanooga, TN
    Former Employee - CSA in Chattanooga, TN

    I worked at Cigna full-time (more than 5 years)

    Pros

    co-workers and work at home

    Cons

    Cigna claims to be the business of caring when they don't

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Cigna

    Pros

    Cafeteria, flexible schedule, jean days

    Cons

    Management, high turn over, low pay, lack of training

    Advice to ManagementAdvice

    Learn how to treat people work as a team.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Pharmacy
    technician

    Current Employee - Pharmacy Tech in Horsham, PA
    Current Employee - Pharmacy Tech in Horsham, PA

    I have been working at Cigna full-time (more than 10 years)

    Pros

    no perks, stressful environment, poor moral, low salary

    Cons

    I have been working for Cigna Home Delivery for 25 years next month and still have not received a list to choose a gift and they informed me three weeks before the list should arrive. Well December 18th is my day. This is just one thing along with a very large list of problems working for Cigna Home Delivery

    Advice to ManagementAdvice

    I would like David Cordani to see this. No one ever listened to me about problems at cigna home delivery.. Everything gets swept under the rug and that's is so wrong!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Huge Disappointment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSA in Horsham, PA
    Current Employee - CSA in Horsham, PA

    I have been working at Cigna full-time (more than an year)

    Pros

    There is absolutely NOTHING good to share

    Cons

    Lack of Leadership, poor structure toward meeting customer service goals, NOT customer services centric although they claim to be, employees are at the lowest of their concern, Supervisors are less educated and trained then a pre-schooler.

    Advice to ManagementAdvice

    Get the training and education before taking on the job. Over time, the truth will come out as you lead others. Until then, you will be am embarrassment to the company.

    Doesn't Recommend
    Negative Outlook
  11.  

    Great place to begin a career in IT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Infrastructure Engineer Senior Specialist in Philadelphia, PA
    Current Employee - Infrastructure Engineer Senior Specialist in Philadelphia, PA

    I have been working at Cigna full-time (more than 3 years)

    Pros

    Entry level position begins as an associate in their Technical Early Career Development Program (TECDP) that extends the first 3 years of you career. The offer constant training and networking opportunities and expose you to a large existing network. The company overall is becoming more innovative and bringing their infrastructure closer to the cutting edge of technology so there is plenty of work to do.

    Cons

    Their IT department contains 4,000+ employees and consultants so most roles are very segmented to specific tasks or areas of responsibilities. It is very process heavy and requires multiple approvals to get things done. The teams are fairly efficient as a result of this structure, but it does prevent me from branching out into new technologies without the need to transfer teams.

    Advice to ManagementAdvice

    It would be nice if teams had dedicated time set aside each week (maybe 2 hours) to focus on innovation and process improvement for their area. I see plenty of things that could be improved, however there isn't enough time in the day to accomplish them effectively and more formally.

    Recommends
    Positive Outlook
    Approves of CEO

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