Cigna

  www.cigna.com
  www.cigna.com

Cigna Reviews

Updated October 22, 2014
Updated October 22, 2014
555 Reviews
3.3
555 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cigna President and CEO David Cordani
David Cordani
282 Ratings

Review Highlights

Pros
  • Good training for employees work life balance is embraced by management (in 59 reviews)

  • They provide very good training and I was lucky enough after a year to work from home (in 49 reviews)


Cons
  • Work life balance is touted as important but not always a true priority (in 20 reviews)

  • terrible health benefits everything related to metrics plus a lot of cronyism (in 16 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great benefits. Hard to get promoted and move within departments. Doesn't matter that you already work for the Company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna full-time (more than 3 years)

    Pros

    Flexible schedule, not too stressful as long as you keep up with your work

    Cons

    Management has their favorites they promote.

    Doesn't Recommend
    No opinion of CEO
  2.  

    Great company, very smart people and balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Bloomfield, CT
    Former Employee - Anonymous Employee in Bloomfield, CT

    I worked at Cigna as an intern (less than an year)

    Pros

    Great work and life balance, great people that are very smart and driven. Tons of hands on experience as an intern and everyone was very helpful. Learned more than I could have imagined. Tons of exposure to senior management.

    Cons

    older enviornment, not the best location. Nothing is really in Bloomfield.

    Advice to ManagementAdvice

    Keep up the great work!

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great opportunity for advancement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claim Supervisor in Bourbonnais, IL
    Former Employee - Claim Supervisor in Bourbonnais, IL

    I worked at Cigna full-time (more than 5 years)

    Pros

    Salary, opportunity, and security make this a very desirable employer.

    Cons

    Appraisal process is lacking in merit.

    Advice to ManagementAdvice

    Create better road maps for promotional success.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    It paid the bills.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cigna

    Pros

    People are committed and energetic. Many opportunities for training & career growth. Pay is above average for entry-level positions.

    Cons

    Lack of flexibility in taking time off. Micromanaged. Poor benefit plans offered to employees. High turn-over negatively affected office culture. Constant restructuring of teams & products.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    This company needed a shakeup to select better managers especially in technology area

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Health Data Specialist in Eden Prairie, MN
    Current Employee - Health Data Specialist in Eden Prairie, MN

    I have been working at Cigna full-time (more than an year)

    Pros

    The benefits were pretty good (2008-2010) though they gave nobody any raises due to the financial meltdown.

    Cons

    The technology support and access to necessary tools and databases was pretty poor. The solution was getting to know the right people (very mid-20th century solution). Equipment and software was not up to date. Many long hours spent working through the technology issues.

    Advice to ManagementAdvice

    Stop rewarding the "old guard" and bring up new talented managers. There is no reason to allow managers to work from home full time. This leads to favoritism and to communication failures. Bring in better management talent!

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Great temp gig.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Prior Authorization Specialist in Nashville, TN
    Former Employee - Prior Authorization Specialist in Nashville, TN

    I worked at Cigna full-time (less than an year)

    Pros

    Easy job for a decent amount of money. Entry level for certified pharmacy techs.

    Cons

    Cubicle job at it's finest. Sit in a box, answer the phone, type the conversation into the program on the computer in front of you. Repeat.

    They also let temps go with NO warning. "Don't come in tomorrow, we're all set." I wasn't even allowed to get all of my stuff back from my desk. One of at least 5 people they chopped spur of the moment.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Technologist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna full-time (more than 3 years)

    Pros

    Opportunity to work from home occasionally.

    Cons

    No Work life Balance
    Benefits Package could be better.
    Good Ole boy system
    Lack of Diversity in key positions

    Advice to ManagementAdvice

    Hire more staff

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Personal Adovcate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Personal Advocate in Plano, TX
    Current Employee - Senior Personal Advocate in Plano, TX

    I have been working at Cigna full-time (less than an year)

    Pros

    Flexbile hours.
    Great management
    Off on all holidays

    Cons

    Doesnt pay enough.
    have to wait a year before transisitoning into antother position.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Stressful job for ok pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Manager
    Current Employee - Claims Manager

    I have been working at Cigna full-time (more than 3 years)

    Pros

    If you are good at your job it's a very comfortable environment, when you are one of the better CM's you have a lot of job security but...

    Cons

    The job demands are very stressful and the better you are the more work they give you

    Advice to ManagementAdvice

    Hire based on need

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Senior Care Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Customer Service Associate in Pitts, PA
    Former Employee - Senior Customer Service Associate in Pitts, PA

    I worked at Cigna full-time (more than 10 years)

    Pros

    Great co workers, not bad pay

    Cons

    high case loads, poor benefits for employees, not much room for advancement.

    Advice to ManagementAdvice

    do not micro manage employees

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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