Cigna

  www.cigna.com
  www.cigna.com
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Cigna Reviews

Updated September 19, 2014
Updated September 19, 2014
541 Reviews
3.2
541 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cigna President and CEO David Cordani
David Cordani
274 Ratings

Review Highlights

Pros
  • Good training for employees work life balance is embraced by management (in 54 reviews)

  • You can work from home if you choose to and it works to your advantage (in 42 reviews)


Cons
  • Work life balance is touted as important but not always a true priority (in 17 reviews)

  • terrible health benefits everything related to metrics plus a lot of cronyism (in 15 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Cigna was a good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - New Business Manager  in  Plano, TX
    Former Employee - New Business Manager in Plano, TX

    I worked at Cigna full-time for more than 3 years

    Pros

    Large company, cutting edge, a ton of knowledgeable professionals, great company training.

    Cons

    Too segmented by market where there seems to be no cohesion or common corporate goal. Also, leadership from one segment to another can be night and day-- extremely weak for one with no accountability to the others.

    Advice to ManagementAdvice

    Segment leaders should meet on a regular basis to check each other on direction and goals and growth.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Insight

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate  in  Bourbonnais, IL
    Current Employee - Customer Service Associate in Bourbonnais, IL

    I have been working at Cigna full-time for more than a year

    Pros

    Great health benefits and some potential for growth.

    Cons

    Constantly changing procedures and being over worked. No work life balance.

    Advice to ManagementAdvice

    Hire more and stop mandating.

    Doesn't Recommend
    Neutral Outlook
  3.  

    A great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Processor  in  Bloomfield, CT
    Former Employee - Claims Processor in Bloomfield, CT

    I worked at Cigna full-time for more than 3 years

    Pros

    The pay is market value, customer-focused, great with training and educational opportunities.

    Cons

    Management tends to act like they are accessible

    Advice to ManagementAdvice

    At least show that you are also employee focused

    Recommends
    Neutral Outlook
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  5. 1 person found this helpful  

    Awesome company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Applications Development Specialist  in  Bloomfield, CT
    Current Employee - Applications Development Specialist in Bloomfield, CT

    I have been working at Cigna for more than a year

    Pros

    Becoming one of the most innovative health services company with a great direction. Not a stuffy environment at all.

    Cons

    While innovative, it can be difficult to advance certain innovative ideas but the environment is improving.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Good work life balance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna full-time

    Pros

    Fdp program is great way to climb the ladder quickly

    Cons

    Below market value salary by 10% post mba

  7. 1 person found this helpful  

    solid place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna full-time

    Pros

    decent perks and time off. people are very friendly and smart. Enjoy the work life balance

    Cons

    old world practices. can be retrictive when working on projects. slow moving and hard to change

    Advice to ManagementAdvice

    drive change

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great place to start working, but gets old after a couple of years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Underwriter  in  Nashville, TN
    Current Employee - Underwriter in Nashville, TN

    I have been working at Cigna full-time for more than 3 years

    Pros

    The office atmosphere is great. For the most part, everyone gets along and helps one another out when needed. Management is respectful of employees and your life outside of work. Fantastic training program and instructors. They prepare you well for your day-to-day responsibilities.

    Cons

    It takes awhile to get promoted, which upsets a few people. Also, the sales reps we work with aren't the most appealing people. Management can be tough to get ahold of and are sometimes wishy-washy about making decisions.

    Advice to ManagementAdvice

    Promote quicker and make yourself more available to underwriters. Also, be willing to get more aggressive to sell business.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Don't bother working for this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Full Time Employee  in  Phoenix, AZ
    Former Employee - Full Time Employee in Phoenix, AZ

    I worked at Cigna full-time for more than a year

    Pros

    They have very nice buildings.

    Cons

    Management is rarely around to manage. Because of that the on site leadership is poor and treats people poorly unless you are favored for random reasons that are selective and not always based upon performance. As a rule, there is no feedback and poor communication. Advancement is by "last man standing" and not based upon ability to manage others effectively. It is also not what you know but who you know. Bullying by management is common and time off is nonexistent. As another person indicated, employees are treated like bugs. CIGNA is also using an overwhelming number of temporary workers to handle patient information and telephone inquiries instead of hiring direct employees and they have a recent history of outsourcing and layoffs. Health benefit coverage is some of the poorest health insurance coverage in the entire city as well as in the entire industry. They only offer HRA or HSA plans. I would recommend finding another company if for no other reason than the health insurance stinks and this is a health insurance company who could well afford to offer decent coverage to their employees. If you are married, make sure your spouse has a job with better coverage and take that. If you are single or a single parent, prepare to be poor if you have an illness that requires any significant amount of medical care. Time off is hard to get and the potential for advancement is nil. I started out excited and motivated ending up unchallenged and disillusioned.

    Advice to ManagementAdvice

    Hire managers who can manage. Treat your employees decent. Stop outsourcing to foreign countries. Give your people some decent health benefits and pay. Nix the greed. Take a look at the CEO on down.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Solid Corporation, great work-life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - TECDP Program Associate  in  Philadelphia, PA
    Current Employee - TECDP Program Associate in Philadelphia, PA

    I have been working at Cigna full-time for more than a year

    Pros

    Work-life balance, lots of PTO, ability to work from home when needed, good pay

    Cons

    poor bonus structure for band 3 employees, TECDP program is very political and mostly revolves around the Connecticut office.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Specialist  in  Sioux Falls, SD
    Current Employee - Customer Service Specialist in Sioux Falls, SD

    I have been working at Cigna full-time for more than 3 years

    Pros

    The PTO benefits are nice.

    Cons

    Some areas need to be re-structured to allow for better service to Customers and Dr's

    Recommends
    Positive Outlook
    Approves of CEO

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