Cigna

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Cigna Reviews

Updated Jul 30, 2014
All Employees Current Employees Only

3.2 506 reviews

82% Approve of the CEO

Cigna President and CEO David Cordani

David Cordani

(258 ratings)

58% of employees recommend this company to a friend

Review Highlights

Pros
  • Good training for employees work life balance is embraced by management (in 54 reviews)

  • You can work from home if you choose to and it works to your advantage (in 42 reviews)


Cons
  • Work life balance is touted as important but not always a true priority (in 17 reviews)

  • terrible health benefits everything related to metrics plus a lot of cronyism (in 15 reviews)

More Highlights
506 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Good benefits, I loved the job.

    Network Analyst (Former Employee)

    ProsGreat vacation I started with 3 weeks from day one. Benefits used to be better, now they have increased as most have. I was able to learn and move up a little with the company.

    ConsMany departments were being shut down and jobs eliminated. I was in school and they laid me off I think because of it without notice.

    Advice to Senior ManagementBe more open and honest with employees.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Stay Clear of the Cigna-HealthSpring Pre-Cert Department in Hoover, Alabama

    Care Coordinator RN (Current Employee) Hoover, AL

    ProsVery good health benefits that begin from day one of employment. Fellow employees are great to work with.

    ConsHigh work load. High stress. No bonuses. Extremely restrictive environment. Low morale. Time-off is scarce. Mandatory overtime. Mandatory weekends. No work/life balance. Extremely high employee turn-over rate. New employees are not trained well or consistently. Many new employees are not given the correct tools or skill sets to do the job properly. Inexperienced middle management that relies heavily upon micro-managing, intimidation, favoritism, spies and verbal abuse (yelling and screaming at individual staff behind office doors). In addition, there is currently an LPN managing/supervising RN/BSNs. Current management does not allow employees to get up from their desks at appropriate intervals, risking the health and well being of their staff.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Technical Support

    Technical Support Manager- Incident Manager (Former Employee) Windsor, CT

    ProsThere will always be jobs because they troubleshoot for hours and have the worst designed systems

    ConsLongest problem solving in IT groups. Technical systems are convoluted and senseless.

    Advice to Senior Managementhire a real Infrastructure and Technical support leader. Treat the employees better and with respect. Give management interpersonal skills training.

    No, I would not recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    The worst company I have ever worked for

    CSA (Former Employee) Philadelphia, PA

    ProsThe only good thing is the pay

    ConsInsurane is horrible...mandatory overtime..coworkers are ignorant...you have to tolerate horrible customers ....this was the worst employee insurance I ever had...do not care about their employees

    Advice to Senior ManagementTell consumers the truth..dont lie to consumers just to get their business

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Get out as fast as you can.

    Case Coordinator (Current Employee) Eden Prairie, MN

    ProsDecent salaries for recent grads. Usually hire great people.

    ConsLower level management is full of micro-managers who have no idea how to manage people. The level of favoritism by management is off the charts. If your manager does not like you, better start looking for another job because they will find a way to fire you. Managers prefer brown nosers and promote their own friends. Do not have a traditional HR so hard to get concrete information on various policies as they are given to you piecemeal by your manager. If you having issues with someone you are expected to go to your manager and if you are having an issue with your manager you are discouraged to going higher up. No ability to move up in the company if you are not a licensed staff and if your non-licensed staff than you are treated as being disposable. The only jobs available for non-licensed staff are ones where they are assisting licensed staff which essentially mean being their servants and doing almost everything for them up to the point of completely doing their jobs for them. Managers pretend that your opinion matters but then just disregard it and give you a hard time if you do bring up issues in front of others. Lastly, company cares more about profits than their customers as their level of care guidelines makes getting authorization hard for facilities and the policies in place make it hard to actually assist them. It will only be a matter of time before there is a public backlash against them.

    Advice to Senior ManagementHire competent managers who are not extreme micro-managers and promote the right people- not those who are their friends. Treat non-licensed staff just as well as licensed. Have an actual HR.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Extremely stressful and management can be clueless

    Applications Developer (Former Employee) Chattanooga, TN

    ProsDecent salary, just beats unemployment

    ConsDealing with last minute meetings, constant change in direction, office politics, clueless domain expertise in management

    Advice to Senior ManagementIf you must micromanage your people, at least choose the important issues to micromanage.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great company but not much room for advancement.

    Client Account Support Associate (Current Employee) Austin, TX

    ProsI could always get time off when needed. Great peers.

    ConsPersonal growth was limited and pay seemed minimal when compared to other companies.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Disappointing

    Claims Specialist (Current Employee) Phoenix, AZ

    ProsLarge Corporation. Diverse. Works hard at work/life balance

    ConsLack of direction. Largely inefficient

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Good benefits and long term incentives

    Senior Architect Specialist (Current Employee) Bloomfield, CT

    ProsWork Life balance.
    Work from home option (depends on department).

    ConsIf you do good work, you own a lot.
    Communication gap between higher management and staff.

    Advice to Senior ManagementEach department seems like working and controlled in their own way be respective heads. Absence of enterprise level consistent practices.
    Also there is not enough accountability of budget being allocated to large projects, lots of rework for the same business goals just with new name but same results every time.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    4 people found this helpful  

    Horrible

    Claims Processor (Current Employee) Scranton, PA

    ProsVacation days vacation days holidays

    ConsLong hours, pay raises are a joke! Work your butt off and no appreciation from upper management. The CEO, his base salary 12 million, must be nice. The four percent they are taking from our pay, increase in benefits. I dont understand how a customer with xyz company can pay almost zero every two weeks while the ceo gang rapes us with our insurance. The moral of the department im in, its do much tension, eyes down no talking or the nun will slap your fingers with a ruler. All the big wigs, take a paycut, shop at thrift store and get your food from a food bank. You are putting your employees in the poor house

    Advice to Senior ManagementAll need to be fired! You all are money hungry selfish people. Look at the people who are keeping the company afloat

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Cigna Response

    Jun 9, 2014Talent Acquisition Lead

    Cigna puts customers and employees first. As with any large organization, employees can have different perspectives. We seek out the best talent, offer competitive wages, and care about delivering a ... More

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