Cigna Reviews

Updated April 20, 2015
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Employee Reviews

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  1. Love it here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Really interesting work, a lot of smart people.

    Cons

    Large company that can be difficult to navigate.

  2. It's a great company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna

    Pros

    great technology, hadoop, fuse, python

    Cons

    not enought life / work balance

  3. Helpful (1)

    Healthspring division very unprofessional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Business Analyst in Nashville, TN
    Former Contractor - Business Analyst in Nashville, TN

    I worked at Cigna as a contractor (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    New office space nice physical environment.

    Cons

    Healthspring management left in place when Cigna took over many of which have no idea how to manage.

    Advice to Management

    Sometimes a change in old management is necessary if you want to move forward unless your just picking their brains for operational knowledge.

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  5. Helpful (1)

    Rn case manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Great vision and mission statement. Some areas of the country live and breath performance. Company benefits are great. Compensation is competitive.

    Cons

    Management in Plano TX. Is very old school and makes you feel vulnerable as opposed to empowered. "know the right people to get ahead" mentality. VERY SAD TO SEE GREAT WORKERS LEAVE. And veterans stay.

    Advice to Management

    Patiently waiting for directors to understand that leadership comes from the actual ppl doing the work.

  6. Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - PTCB Pharmacy Technician
    Former Contractor - PTCB Pharmacy Technician

    I worked at Cigna as a contractor (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Convenient, nice people, respectable, understanding supervisors

    Cons

    some of the supervisors can be micromanager however overall most of the supervisors are very understanding

    Advice to Management

    please keep up the good work and you will keep every employee that you have

  7. Last Resort

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Processor in Saint Louis, MO
    Current Employee - Claims Processor in Saint Louis, MO

    I have been working at Cigna

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    You can work any hours between 6am-7pm as long as you did 8 hours

    Cons

    Everything, micromanagement and lack of training.

    Advice to Management

    Better training and back off the employees to let them breathe

  8. Overall positive employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cigna

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    No micro managing. Work from home options.

    Cons

    Layoff of tenured good employees let go. Awful benefits

    Advice to Management

    Before doing layoffs of tenured employees look for options within org for them

  9. Helpful (3)

    Director

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cigna

    Pros

    Compensation is fair, and people are genuine at the beginning

    Cons

    Politically driven. Quality of work is not the key enabler to continued employment or progression within. Integrity, trust and true transparency are questionable

  10. Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Lots of exposure to different areas
    Generous PTO

    Cons

    Health insurance is lackluster, expensive

  11. Working for Cigna claims was a devastating experience. The volume of work and expected was unsustainable. A sweatshop.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Processor in Bloomfield, CT
    Current Employee - Claims Processor in Bloomfield, CT

    I have been working at Cigna

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Flexible hours and some good coworkers.

    Cons

    Sweatshop mentality in claims. Enough was never enough and an unsustainable production environment always pushing for more. Cigna put profits ahead of simple human decency, not uncommon in today's marketplace unfortunately.

    Advice to Management

    Daily managers are good, it's higher level management that demand the impossible from it's claims workers. Us against them mentality sorely outdated. Cigna is cheap with its employees.

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