Cigna

  www.cigna.com
  www.cigna.com

Cigna Reviews

Updated November 19, 2014
Updated November 19, 2014
575 Reviews
3.3
575 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cigna President and CEO David Cordani
David Cordani
295 Ratings

Review Highlights

Pros
  • Good training for employees work life balance is embraced by management (in 59 reviews)

  • They provide very good training and I was lucky enough after a year to work from home (in 49 reviews)


Cons
  • Work life balance is touted as important but not always a true priority (in 20 reviews)

  • terrible health benefits everything related to metrics plus a lot of cronyism (in 16 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Senior Care Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Customer Service Associate in Pitts, PA
    Former Employee - Senior Customer Service Associate in Pitts, PA

    I worked at Cigna full-time (more than 10 years)

    Pros

    Great co workers, not bad pay

    Cons

    high case loads, poor benefits for employees, not much room for advancement.

    Advice to ManagementAdvice

    do not micro manage employees

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    An ok Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Bloomfield, CT
    Current Employee - Project Manager in Bloomfield, CT

    I have been working at Cigna full-time (more than 3 years)

    Pros

    Decent Salaries.
    They allow you to work from home.

    Cons

    The leadership team is constantly changing and tends to micro-manage their teams.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3. 7 people found this helpful  

    Loved the area I was in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - QA Lead
    Former Employee - QA Lead

    I worked at Cigna as a contractor (more than 3 years)

    Pros

    Very talented people. I had good flexibility in my position. I was a consultant and paid well...though not towards the end. Consultant rates are the lowest in the industry now. I loved my job and the people I worked with. It was the best job I ever had. I never would have left and wanted to become an employee until new manager came in.

    Cons

    Managers are not trained well. They are allowed to bully and harass employees and upper management and HR will not intervene. New manager that took over my department intimidated everyone. 18 people in 12 months left or were terminated...including offshore resources that asked for reassignment out of fear. Several employees and consultants were 'blacklisted' by one individual and HR has not been able to make the connection and deal with the REAL problem.

    Advice to ManagementAdvice

    Pay attention to how your managers are treating people. Maybe the problem is the manager and not the staff. If you are seeing complete turnover of a dept and a manager that has nothing good to report about a single worker...maybe THEY are the problem. Stop sticking your heads in the sand and stop sweeping issues...like bullying...under the rug. Confront it and deal with it. It is only going to get worse the longer they get away with it. We find bullying intolerable in schools...why not in the corporate environment? This person single-handedly destroyed the reputation of MANY highly skilled workers...out of revenge and insecurity. They cannot get jobs at Cigna and though this person no longer holds a high level managerial position...she is still employed at Cigna and bullying her subordinates.

    Neutral Outlook
    Approves of CEO
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  5.  

    Cigna was a good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - New Business Manager in Plano, TX
    Former Employee - New Business Manager in Plano, TX

    I worked at Cigna full-time (more than 3 years)

    Pros

    Large company, cutting edge, a ton of knowledgeable professionals, great company training.

    Cons

    Too segmented by market where there seems to be no cohesion or common corporate goal. Also, leadership from one segment to another can be night and day-- extremely weak for one with no accountability to the others.

    Advice to ManagementAdvice

    Segment leaders should meet on a regular basis to check each other on direction and goals and growth.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Insight

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate in Bourbonnais, IL
    Current Employee - Customer Service Associate in Bourbonnais, IL

    I have been working at Cigna full-time (more than an year)

    Pros

    Great health benefits and some potential for growth.

    Cons

    Constantly changing procedures and being over worked. No work life balance.

    Advice to ManagementAdvice

    Hire more and stop mandating.

    Doesn't Recommend
    Neutral Outlook
  7.  

    A great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Processor in Bloomfield, CT
    Former Employee - Claims Processor in Bloomfield, CT

    I worked at Cigna full-time (more than 3 years)

    Pros

    The pay is market value, customer-focused, great with training and educational opportunities.

    Cons

    Management tends to act like they are accessible

    Advice to ManagementAdvice

    At least show that you are also employee focused

    Recommends
    Neutral Outlook
  8. 1 person found this helpful  

    Awesome company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Applications Development Specialist in Bloomfield, CT
    Current Employee - Applications Development Specialist in Bloomfield, CT

    I have been working at Cigna (more than an year)

    Pros

    Becoming one of the most innovative health services company with a great direction. Not a stuffy environment at all.

    Cons

    While innovative, it can be difficult to advance certain innovative ideas but the environment is improving.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Good work life balance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna full-time

    Pros

    Fdp program is great way to climb the ladder quickly

    Cons

    Below market value salary by 10% post mba

  10. 1 person found this helpful  

    solid place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna full-time

    Pros

    decent perks and time off. people are very friendly and smart. Enjoy the work life balance

    Cons

    old world practices. can be retrictive when working on projects. slow moving and hard to change

    Advice to ManagementAdvice

    drive change

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great place to start working, but gets old after a couple of years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Underwriter in Nashville, TN
    Current Employee - Underwriter in Nashville, TN

    I have been working at Cigna full-time (more than 3 years)

    Pros

    The office atmosphere is great. For the most part, everyone gets along and helps one another out when needed. Management is respectful of employees and your life outside of work. Fantastic training program and instructors. They prepare you well for your day-to-day responsibilities.

    Cons

    It takes awhile to get promoted, which upsets a few people. Also, the sales reps we work with aren't the most appealing people. Management can be tough to get ahold of and are sometimes wishy-washy about making decisions.

    Advice to ManagementAdvice

    Promote quicker and make yourself more available to underwriters. Also, be willing to get more aggressive to sell business.

    Recommends
    Positive Outlook
    Approves of CEO

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