Cincinnati Bell Reviews

Pros

Flexible work hours
Cool Technology
Exposure to many different parts of the business

Cons

Politics
Pressure
good ole boys
moving call centers overseas

Pros

They train you pretty well to sell the product, and will give you a fair chance to improve performance.
opportunity to make pretty decent money w/o a degree.

Cons

Poor communication between management and entry level consultants.
recently restructured the commission structure thus resulting in less over all pay.
products sold are behind industry standard, often getting other companies left over phones.
lack of opportunity to advance or try other positions within the company.

Advice to Senior Management

Stop promoting friend and family and start promoting the best person for the job.

Pros

great to work for a small company because they really care about their customers and stick behind values

Cons

small company so never know whats around the corner...like stores closing and alot of movement of employees

Advice to Senior Management

stop rotating empolyees and let people know in advance when stores are closing

Pros

Best reasons to work at CBT are: Competitive Salary
Significant Autonomy, and Challenging Goals.

Cons

The downsides of working at CBT are: Rampant Politics, Poor Communication, and Weak Leadership.

Advice to Senior Management

Support your direct reports and provide timely, meaningful performance feedback.

Pros

As with most other reviewers comments seem to say, I love my counterparts at my level, the benefits of working in a union shop are that there is more protection than being exposed to sudden job loss and a more stable work place. I really do like CEO Jack Cassidy's style and a sort of a gun slinger old school shoot from the hip mentality. His goal and mine are the same, and that is "To attract and retain profitable customers” I like working for a public utility that thinks it is a small business. Cincinnati Bell is a information based company that has a vast potential for anyone who will work hard and stay focused and committed to the job and customer. I have been getting a pay check in one way or another from Cincinnati Bell well over ten years, as I have worked with or for CBT for that period of time. The good news is that we have many possible ways of generating sales and this includes such things as, we brand, sell, and provide service to our very own line of Cell Phones, Internet, and the coolest of all products is the Fiber Optics that we are growing in our market so now we have our own CABLE TELEVISON and home based fiber based internet with speeds as high as 30meg, and we just bought a large data center in Texas to work with our local data centers here local. And our computer support is second to non which we call CBTS. All in all not a bad place to work, LOTS of opportunities if you like "tech" based work that includes end users

Cons

The continuation of the loss of land based telephone services continues to erode our long standing residential client base of land line and business customers.
 Also extreme competition from cable provider Time Warner cable and all the other cell phone providers.

Advice to Senior Management

Stay focused and attend your Six Sigma training, The training that you have received will benefit both you and the people that count on you.

Pros

Offer good benefits and pay raises

Cons

Had high hopes in the beginning, but found out it's a depressing place to work. Sales goals are placed too high. Many people are fired or quit because of the negative atmosphere. Used to be a great place to work in the past, avoid if possible.

Advice to Senior Management

Try to maintain sales goals that are reachable for everyone.

Pros

The pay is OK and they are flexible on PTO.

Cons

The company is in a tough industry and is facing an uphill climb due to past mistakes by management. The long term outlook for CBT is a big unknown, but is gloomy at best.

Advice to Senior Management

Management needs to bring in good people who understand the new industries they are entering. The current group is not sufficient.

Pros

Good pay
Solid Benefits
Possible career advancement if you can deal with uneducated and uncompromising management.

Cons

High paced to a point of unproductiveness.
Say good by to your life if you want to advance.
Company changes focus constantly.
Company likes to take the "easy way out"

Advice to Senior Management

Reward employees.
Focus on what you're good at and company goals.

Pros

There are some extremely smart competent employees there, dedicated and worthy.

Cons

Incompetent, petulant executives with no working knowledge of the world, that have driven morale to an all time low.

Advice to Senior Management

The board must be purged of those that made the IXC decision, as well as the CEO and all the VP yes men that now occupy those positions.

Pros

good pay for the area

Cons

closed the division in Kentucky

Advice to Senior Management

plan better