Cincinnati Bell Reviews

Updated August 25, 2015
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Ted Torbeck
11 Ratings

30 Employee Reviews

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  1. Business sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cincinnati Bell full-time

    Pros

    Great people to work for. Ability to work from home and great clients. Meet new clients everyday

    Cons

    Landlines are a hard sale these days and everyone is in a contract for cell phones.


  2. Helpful (1)

    Overall a good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cincinnati, OH
    Former Employee - Anonymous Employee in Cincinnati, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Cincinnati Bell full-time (More than 10 years)

    Pros

    Lots of new technology and the ability to get as involved as you want to. Most of the people are friendly .

    Cons

    If you aren't in the "in crowd" you won't move up. If you are happy in your current job that's not a bad thing though. The company seems to change direction every few years so you may think you have job security in your position and the next thing you know your job is outsourced or just done away with.

    Advice to Management

    Put people in charge of the various groups that actually have a clue what is supposed to be going on. You will get quite a bit more done if the boss knows what his employees are doing in my opinion.


  3. Little room to advance for those who don't mingle with the in-crowd

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Account Manager in Cincinnati, OH
    Current Employee - Business Account Manager in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cincinnati Bell full-time (More than 8 years)

    Pros

    Great benefits, flexible hours when needed, average pay

    Cons

    Little to room to move up in the organization unless you know the right people. It isn't always what you know at Cincinnati Bell rather it is who you know.


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  5. Mixed Bag

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Communications Consultant in Cincinnati, OH
    Former Employee - Communications Consultant in Cincinnati, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Cincinnati Bell full-time (More than 3 years)

    Pros

    I really enjoyed working with the other communications consultants and sales managers at Cincinnati Bell. For this position, I thought the pay was adequate for not requiring anything other than a high school diploma.

    Cons

    Very few opportunities for advancement, not only within sales divisions, but also laterally within the company. I was really bothered by the fact that there was no such thing as selling with values at Cincinnati Bell. Nothing, and I mean nothing, mattered so long as you persuaded customers to sign up for services.

    Advice to Management

    Promote honesty throughout your sales divisions. Understand new subscribers will decrease, but your retention and satisfaction metrics will skyrocket. Not that they really have anywhere to go but up at this point.


  6. Going, Going, Gone

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cincinnati, OH
    Former Employee - Anonymous Employee in Cincinnati, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cincinnati Bell (More than 10 years)

    Pros

    Benefits are reasonably good, compared to other companies. Moving to centralize in Downtown Cincinnati (could be PRO or CON, depending on how they handle parking subsidy).

    Cons

    Company future unsure - since only a Cincinnati footprint based company, room for growth limited (only so many households). Too many fish in the pool of services they offer. High debt outstanding still after many years. Speculate that Company survival would be through sale/buyout.

    Advice to Management

    Decide on where you want to take the company and stick with it, too many changes going on in such a short window. Outside Cincinnati, Only Cincinnati. Data Center, not Data Center. Wireless, not Wireless. Fioptics, ???


  7. Fun and exciting work, concerned about the company's long term viability.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Cincinnati, OH
    Current Employee - Senior Manager in Cincinnati, OH
    Recommends
    Neutral Outlook

    Pros

    Visibility, access to decision makers, strategic project work

    Cons

    Competitive position, company size, leadership "bench" strength

    Advice to Management

    Need to own the Cincinnati market and strategies to grow beyond this market.


  8. Fast pace.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Manager in Cincinnati, OH
    Current Employee - Senior Product Manager in Cincinnati, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Cincinnati Bell full-time (More than 10 years)

    Pros

    Lots of change. New CEO is changing the culture.

    Cons

    Work life balance not as good

    Advice to Management

    Be more flexible with employees


  9. Great pay, have to deal with a lot of politics with it being a smaller company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Communications Consultant in Cincinnati, OH
    Current Employee - Communications Consultant in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cincinnati Bell full-time (More than a year)

    Pros

    Commission. You are paid very well.

    Cons

    Favoritism amongst employees, outsourced customer care. Have to be available at all times on your company phone.


  10. learning experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Small Business Sales in Cincinnati, OH
    Current Employee - Small Business Sales in Cincinnati, OH
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Cincinnati Bell full-time (More than a year)

    Pros

    flexible schedule, meeting new people every day

    Cons

    more people are using cell phones than landlines, selling zoomtown was difficult due to the slowness of the broadband

    Advice to Management

    ask your sales reps whats going on in the field more


  11. Helpful (1)

    Good company, if you can take all the change

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Cincinnati, OH
    Current Employee - Analyst in Cincinnati, OH
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Cincinnati Bell full-time (More than a year)

    Pros

    They're making a lot of changes to make the company more competitive and life better for the employees.

    Cons

    The changes are for the best of the company, and have a great strategic vision driving them. But as a regular employee it causes worry for job security, as well as constantly changing roles. Also, politics within the company are pretty intense.

    Advice to Management

    Cut through some of the politics and do the right thing. Empower the employees who are trying to do that



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