Glassdoor is your free inside look at Cinemark reviews and ratings — including employee satisfaction and approval rating for Cinemark CEO Alan W. Stock. All 103 reviews posted anonymously by Cinemark employees.
49% of the CEO
Alan W. Stock
Current Employee – been working at Cinemark full-time for more than 10 years
Pros – Free movie and flexible schedule. Fast paced and ever changing. Fun people to work with. Team environment. Vegas every year to meet and mingle with fellow general Managers and corporate execs.
Cons – Have to work on holidays. Other than that standard job downfalls. I was very surprised to see some of the cons in other reviews.
Advice to Senior Management – Do more contest and incentives for all levels.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-22 15:55 PDT
Current Employee – been working at Cinemark part-time for less than a year
Pros – clean,nice staff,rich neighborhood,free movies, popcorn
Cons – hard to work up,bad attitudes from customers
Advice to Senior Management – be more considerate
Yes, I would recommend this company to a friend
2013-04-23 16:51 PDT
Former Employee – worked at Cinemark full-time for more than a year
Pros – Free Movies!!!!
Flexible Schedule!
Advancement for management!
Cons – Managers only care about themselves
Take away movies when ever the please
Immature managers
No, I would not recommend this company to a friend
2013-04-09 01:35 PDT
Former Employee – worked at Cinemark part-time for more than a year
Pros – I learned so much here. The benefits are great. Free movies for you and a date :)
Cons – The bosses, well, that's all they did, boss you around. Stay in their office not doing a thing.
Favoritism is a big thing there.
If the managers hit it off with you you'll be fine, but you have to be a " popular" person for the managers at my store to like you.
Advice to Senior Management – Get off your ass.
2013-03-29 17:48 PDT
Current Employee – been working at Cinemark part-time for less than a year
Pros – None, free movies, free crappy popcorn and diabetes water (soda)
Cons – take all the crap of a minimum wage job, add impersonal coworkers, management, and inability to offer hours to new employees.
Advice to Senior Management – doesn't matter, you will do it the same way for eons to come
No, I would not recommend this company to a friend
2013-05-12 22:12 PDT
Current Employee – been working at Cinemark full-time for more than a year
Pros – friendly, polite, strong communication at management level
Cons – none that are too different from anywhere else.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-20 09:08 PDT
Current Employee – been working at Cinemark part-time for more than 3 years
Pros – The best part about the job is being able to get to see films for free - aside from everything else, it's a nice job to have if a student but nothing for a career. The management is also really nice and understanding - wanting the best for Cinemark and each of the departments.
Cons – Some of the employees are rather apathetic...not doing their jobs properly and causing the boat to sink. Also customers can get rather annoying at times...but that's everywhere.
No, I would not recommend this company to a friend
2013-03-24 19:19 PDT
Former Employee – worked at Cinemark part-time for more than a year
Pros – Meet tons of people, good bad and indifferent. Pretty easy to pick up hours.
Cons – Everything. Bad pay. Bad management. Bad work. No real benefits other than free movies, which are frequently taken away. Inner politics suck, and they promote people they like, and ignore those who actually deserve it. Management is hypocritical about rules and policies, and you can't work with family.
Advice to Senior Management – Hire new management.
No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-15 11:39 PDT
Former Employee – worked at Cinemark part-time for more than a year
Pros – Scheduling is determined by your availability (flexible), jobs are very easy to learn, and promotion to management is fairly easy if you're reliable, a hard worker, and have good credit. Most people are friendly, and it's easy to find people you enjoy hanging out with outside of work. You also get free popcorn and drinks during breaks, and a friend get to watch free movies.
Cons – Customers can be very entitled, and management is eager to please them, even if it means throwing employees under the bus (I've seen this happen many times). The theater is open 365 days of the year, and getting the big holidays off is very tough; the two or three time off slots for holidays are given out by seniority (good for veterans...bad for everyone else). Both employees and management work long hours for little pay, resulting in a high turnover rate. People come and go, and there seems to be an almost high school environment, where rumors spread easily, everyone wants to know everyone's business, and both employees and management can get in arguments over things that have nothing to do with work.
Advice to Senior Management – Don't be so eager to please customers, that you forget the people helping you serve them. Your eagerness to please (by giving out movie passes for any disgruntled customer--even if the issue was their fault) only creates more entitlement, and digs a deeper hole.
Yes, I would recommend this company to a friend
2013-03-10 05:41 PDT
Former Employee – worked at Cinemark as a contractor for less than a year
Pros – Cenimark theaters are a great place to work for any movie lover, and generally have very manageable and flexible hours as well. As a job it's more than capable of retaining a fun, low stress environment for workers. A well maintained Cenimark theater is a great place to see a movie.
Cons – The job itself can be painfully easy to accomplish, especially if a good crew is gathered. It is not uncommon to find all of the tasks completed well before movies finish playing, and there literally being almost nothing to do. The other downside is that the theater is only as good as it's crew, and if the crew doesn't work well then the theater's quality can fall.
Advice to Senior Management – Adapt your policies to be efficient and not tedious. Most Cinemark workers will be young (high school or college age) so the biggest problems will end up being either inexperienced or unmotivated workers who get behind easily, or crews that are literally too good. In the case of the former, make sure they understand the job IS still a job. In the case of the latter my greatest suggestion is "do not simply tell them to find something to do and not stand around". Too often, a crew on duty will just not get super busy and they will finish almost all tasks that exist. The worst thing you can do here is tell them to "pretend to be working" or to find something to do "because we don't stand around". It is discouraging to a hard worker who has honestly done everything that could presently be done. Even a simple "Nice job" is better than telling someone to find something to do in that situation.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-03 22:50 PST
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