Cinemark Reviews

Updated August 25, 2014
Updated August 25, 2014
222 Reviews

3.1
222 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cinemark CEO Alan W. Stock
Alan W. Stock
79 Ratings

Review Highlights

Pros
  • Free movies (it actually say I have to post a twenty word min but unfortunately (in 121 reviews)

  • Free popcorn and drinks when you're working (in 24 reviews)


Cons
  • If you have worked for the company for years and the minimum wage goes up, too bad (in 19 reviews)

  • Unbelievably rude customers (most of what they complain about is completely out of your control) (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great first job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Box Office Cashier and Projectionist  in  Gahanna, OH
    Former Employee - Box Office Cashier and Projectionist in Gahanna, OH

    I worked at Cinemark part-time for more than 3 years

    Pros

    Great company to work for.
    Flexible hours.
    Free Movies

    Cons

    Minimum wage
    Unorganized management
    Little room for advancement

  2.  

    Fun, fun, fun!!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cinemark

    Pros

    Free movies. Free drinks. Freeeee popcorn

    Cons

    When customers wait to long they get aggravated and try to take their frustration out on us!

    Advice to ManagementAdvice

    I think everyone should get paid more than minimum wage

  3.  

    A good first job for young adults.

    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at Cinemark part-time for more than 5 years

    Pros

    Flexible work schedules, work environment is easy going with friendly staff, and free movies.

    Cons

    The pay is very minimal and the hours of operation can be heavy, work nights can end as late as 2am. Almost always working on the weekends and holidays, including Thanksgiving, Christmas Eve, Christmas, New Years Eve, and New Years Day.

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  5.  

    I would prefer working with manure.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager  in  Boynton Beach, FL
    Former Employee - Assistant Manager in Boynton Beach, FL

    I worked at Cinemark full-time for more than 5 years

    Pros

    The biggest pro is the ability to watch free movies, which can be taken away by the ruler(General Manager) at any given time. You just get used to it.

    Cons

    The company has a lack of respect of their staff. The GM has made quite a few sexist and racist remarks over the years. You just deal with it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Not terribly female friendly.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cinemark

    Pros

    Good pay, fairly good benefits

    Cons

    Extended hiring process, not very efficient

  7.  

    Coasting merrily into a black hole

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Usher/Concessionist/Projectionist  in  Plano, TX
    Current Employee - Usher/Concessionist/Projectionist in Plano, TX

    I have been working at Cinemark part-time for more than 5 years

    Pros

    The work is generally easy and low-skill. You get a lot of time to fraternize.

    Cons

    The work is generally easy and low-skill. Pay is sub-par.

    Advice to ManagementAdvice

    Pay even just 15% more, on average, and you could retain many more quality workers and managers.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Awful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Usher  in  Medford, OR
    Current Employee - Usher in Medford, OR

    I have been working at Cinemark part-time for less than a year

    Pros

    Free Movies which is really the only cool deal

    Okay high school job for starts (but leave after high school)

    Nothing else really...

    Cons

    Crappy benefits
    No hours
    Very strict management
    Treats you like dirt while they tell you to treat their guests like gold.
    A "raise" is AT MOST 25 cents per six months.

    Advice to ManagementAdvice

    Give your employees better pay, something better than 25 cents every six months for a raise.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Great job when starting out at age 16.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Assistant Manager  in  Austin, TX
    Former Employee - Senior Assistant Manager in Austin, TX

    I worked at Cinemark full-time for more than 8 years

    Pros

    Benefits of watching free movies and getting free popcorn and drinks while at work.

    Cons

    Office culture with assistant and senior managers is always fun and get to work as a team.

    Advice to ManagementAdvice

    Be nice if upper management would give a second chance to their staff that has been working their butt off for years and done so much to the company. Keep your valuable staff!

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Flexible hours and free movies

    Former Employee - Box Office Cashier  in  Woodridge, IL
    Former Employee - Box Office Cashier in Woodridge, IL

    I worked at Cinemark part-time for more than a year

    Pros

    Hours are flexible and management is willing to help schedule you around conflicts as long as you give enough notice. Both the employees and the management made for a good working environment.

    Cons

    Can get very dull during the week when it's slow, especially if you're all alone in the box office like I was. Customers can also sometimes be a hassle, there are always those people that think if they yell long and loud enough they can get free tickets.

  11.  

    Easy work for minimum wage.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Usher/Concessesions/Box Office/Maintenance  in  Palmdale, CA
    Current Employee - Usher/Concessesions/Box Office/Maintenance in Palmdale, CA

    I have been working at Cinemark part-time for more than 3 years

    Pros

    Flexible hours are good for students. Super easy job... you can literally do the work half asleep or even hungover (Personal experience. It's that easy.). The staff and managers are very nice and accommodating as long as you do your job. Free movies and 50% off concession food during break time is also really nice. In addition, you can sometimes request free movie posters and movie stands after the movie has premiered.

    Cons

    Customers can be very rude, but that's to be expected in the service industry. Required to work weekends and holidays. Also don't stay too long or else you'll get stuck in the "Cinemark Sinkhole" and never leave because it's too easy of a job.

    Advice to ManagementAdvice

    PLEASE get rid of the lanyards for the name tags! It gets caught on something at least once a day. For example, just last week, I was placing popping oil under the popper, and the name tag got caught on the box. My head got yanked down and I barely missed smashing my face into the metal frame by about half and inch. It is hazardous and actually spends most of the time flipped around. I understand the need for the purple lanyards to denote underage workers, but those at least over 18 should go back to the clip-on name tags, before someone gets really injured.

    Recommends
    Neutral Outlook
    No opinion of CEO

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