Cinemark Reviews

Pros

The hours are flexible and easy, the money and environment is good, the staff is fun, and you get to see all the movies for free.

Cons

During the school year they don't schedule you many hours. Maybe 2-3 days tops. (Depending on locality of the Cinemark you are at and the population will depict upon how busy it is during the school year).

Advice to Senior Management

There are evaluations every 6months with pay raises which are wonderful.

Pros

Flexible hours
Nice management
Nice employees
Free popcorn and movies

Cons

Some of the staff was very depressing.

Pros

Strong market position. Strong international position.

Cons

Retail mentality. Culture stuck in the 70s.

Advice to Senior Management

Offer stock options to employees & managers. Foster an 'ownership' mentality.

Pros

free movies, nice people, fairly flexible

Cons

low pay, long hours, work holidays, open everyday, late nights

Pros

Work with a good group of employees

Cons

12hr shifts during the summer and holidays. No recognition for doing your job good

Advice to Senior Management

care more for employees

Pros

- Great social environment. The nature of the work encourages interaction with the other employees and makes it easy to make friends and form ties to the work place.
- Hours work quite well with school and are very flexible.
- Basic training and experience in various different areas - cashier, food handling, customer service, and deep cleaning.
- Management for the most part treats their staff with respect and rewards those who do a good job with hours.
- Good customer service practices.
- Free movies
- Free popcorn and drinks (but only while working)

Cons

- Cost-cutting measures are obvious. Raises are minimal - 15c at best - and the cap is low. Recently implemented employee discounts for concessions is a good start, but only while working. There is no reason why they shouldn't apply while off-the-clock.
- No overtime pay or benefits.
- No desire to advance to management positions. Must become a Senior Assistant Manager to receive any desirable benefits or significant pay raise.
- Archaic rules forcing employees to refer to managers as "Mr." or "Mrs.", and forbidding them from any social interaction with the staff members outside of work.

Advice to Senior Management

If you did away with the archaic rules regarding interaction between staff and management, gave discounts for concessions to employees - on or off the clock - and improved pay raises and the ridiculous salary cap (it is possible to reach the salary cap after just a few years, which discourages long-term employee loyalty), then I would have few arguments with the work environment.

Pros

Fun and entertaining. Great benefits and perks with the best friends you'll ever meet.

Cons

A lot of favortism with promotions.

Advice to Senior Management

General Manager needs to take own advice and stop managing like an ostrich.

Pros

-It is a fun place to work
-Easy job with good interaction among customers and coworkers
-Flexible schedule
-diverse work environment with different expectations each shift

Cons

-Completely disrespectful and unprofessional management
-Little opportunity for growth or promotion
-Unbalanced pay
-No recognition of hard work
-Low salary cap, no incentive to work hard and upsell

Advice to Senior Management

Definitely show some more appreciation for lower level employees. It's almost at a subhuman level the way things are now. When corporate makes a visit, floor staff is virtually 100% ignored.

Pros

Flexibe hours
Free movie tickets

Cons

NO benefits
NO paid vacations
Careless
Favortism
Lack of Communication
So much for so little
Enforing rules while not following them

Advice to Senior Management

Offer at least half of what you expect to recieve
Apply rules to EVERYONE no matter the position

Pros

Easy job, free movies, free popcorn and drinks while you work, half off food while you work, most of the people who work there are great.

Cons

Low pay grade. My theater in particular puts a $0.25 cap on raises per year. Employees are lucky if they receive more than $0.15 raises.

Unprofessional management.

Hypocritical attitudes from management toward employees. Don't yell at me for having my cell phone in my pocket and take yours out five minutes later.

Favoritism. Certain employees are favored over others, and most of the time this favoritism is based on personal preference, not merit. Those who are favored get the best shifts while the rest of us work every Friday, Saturday, and Sunday. They are also held to a lower standard, and don't have to work as hard.

The degrading "Mr./Mrs." titles for management. It's a bit ridiculous that I should have to refer to someone my age or younger by "Mr. So-and-so."

Advice to Senior Management

GMs need to gain the respect of their managers and make them accountable for their actions.

Higher pay raises would encourage employees to actually do their jobs. Perhaps we would also be able to stop substituting one meal a day with ramen.

Stop pinching pennies and trying to save every dime you can. An unpaid, half-hour break for a six hour shift is ridiculous, and it takes hundreds of dollars away from each employee per year.

Execs need to know how their theaters actually operate before they instill rules from their offices.