Cinemark Reviews

Updated September 17, 2014
Updated September 17, 2014
225 Reviews
3.1
225 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cinemark CEO Alan W. Stock
Alan W. Stock
79 Ratings

Review Highlights

Pros
  • Free movies (it actually say I have to post a twenty word min but unfortunately (in 121 reviews)

  • Free popcorn and drinks when you're working (in 24 reviews)


Cons
  • If you have worked for the company for years and the minimum wage goes up, too bad (in 19 reviews)

  • Unbelievably rude customers (most of what they complain about is completely out of your control) (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    This place is family.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Concessionist  in  Hanover, MD
    Current Employee - Concessionist in Hanover, MD

    I have been working at Cinemark full-time for more than 3 years

    Pros

    Coworkers support you when you fall down and help you pick yourself back up. Family!!

    Cons

    Pay never goes above 8.25 for crew which is unfair to the good employees.

    Advice to ManagementAdvice

    To the upper upper people who deal with stocks and the business or whatever. You guys need to find someway to pay your employees more. A lot of them come for the experience at working at a movie theater. Then they leave for many reasons, but the main one is the pay. Do something to fix this.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    A nice part time job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Usher/Concessesions/Box Office  in  Los Angeles, CA
    Current Employee - Usher/Concessesions/Box Office in Los Angeles, CA

    I have been working at Cinemark part-time for less than a year

    Pros

    First off this was a part time job for me so I liked the perk of free movies for something I wasn't devoting a lot of time to.

    Cons

    Working closing shifts there was an expectation that you cant leave till everything is cleaned (most of the time closing by yourself). And on these solo nights they didnt work well with you with conflicting time schedules. Ie: I was approaching the maximum time to work in a day and mentioned that I was about to go over and if I could clock out. They said not till I'm done cleaning and they've inspected it. I finished cleaning. Clocked out (this was after the max time) and then got written up. I have military experience so I'm all about moving with a purpose and was not a slow worker. Regardless got that write up. Changed my schedule so I didn't work nights anymore because it was essentially a trap.

    Advice to ManagementAdvice

    Make it so employees never close alone.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    So much work no bennifets, no decent pay, no recognition!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager  in  Jacinto City, TX
    Current Employee - Assistant Manager in Jacinto City, TX

    I have been working at Cinemark full-time for more than a year

    Pros

    Great Gm, and manager peers. Free movies and atmosphere.

    Cons

    Pay is terrible for all the work of a assistant manager. There are no beenifets for worker or family. The recognition is just about non existent. Corperate does not investigate employee vs manager issues properly.

    Advice to ManagementAdvice

    Listen to what your managers have to say as they are the life's blood to any theaters success or failure. Please please up the pay.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    A good first job for young adults.

    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at Cinemark part-time for more than 5 years

    Pros

    Flexible work schedules, work environment is easy going with friendly staff, and free movies.

    Cons

    The pay is very minimal and the hours of operation can be heavy, work nights can end as late as 2am. Almost always working on the weekends and holidays, including Thanksgiving, Christmas Eve, Christmas, New Years Eve, and New Years Day.

  6.  

    Great first job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Box Office Cashier and Projectionist  in  Gahanna, OH
    Former Employee - Box Office Cashier and Projectionist in Gahanna, OH

    I worked at Cinemark part-time for more than 3 years

    Pros

    Great company to work for.
    Flexible hours.
    Free Movies

    Cons

    Minimum wage
    Unorganized management
    Little room for advancement

  7.  

    Fun, fun, fun!!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cinemark

    Pros

    Free movies. Free drinks. Freeeee popcorn

    Cons

    When customers wait to long they get aggravated and try to take their frustration out on us!

    Advice to ManagementAdvice

    I think everyone should get paid more than minimum wage

  8.  

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Concession Member  in  Fremont, CA
    Current Employee - Concession Member in Fremont, CA

    I have been working at Cinemark part-time for more than a year

    Pros

    Free movies only monday through thursdays

    Cons

    Very bad pay for the amount of work

    Advice to ManagementAdvice

    Learn to trust employees more

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Great job when starting out at age 16.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Assistant Manager  in  Austin, TX
    Former Employee - Senior Assistant Manager in Austin, TX

    I worked at Cinemark full-time for more than 8 years

    Pros

    Benefits of watching free movies and getting free popcorn and drinks while at work.

    Cons

    Office culture with assistant and senior managers is always fun and get to work as a team.

    Advice to ManagementAdvice

    Be nice if upper management would give a second chance to their staff that has been working their butt off for years and done so much to the company. Keep your valuable staff!

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    I would prefer working with manure.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager  in  Boynton Beach, FL
    Former Employee - Assistant Manager in Boynton Beach, FL

    I worked at Cinemark full-time for more than 5 years

    Pros

    The biggest pro is the ability to watch free movies, which can be taken away by the ruler(General Manager) at any given time. You just get used to it.

    Cons

    The company has a lack of respect of their staff. The GM has made quite a few sexist and racist remarks over the years. You just deal with it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Not terribly female friendly.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cinemark

    Pros

    Good pay, fairly good benefits

    Cons

    Extended hiring process, not very efficient

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