Cinemark

www.cinemark.com
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Cinemark Reviews

Updated March 3, 2015
Updated March 3, 2015
283 Reviews
2.8
283 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cinemark CEO Alan W. Stock
Alan W. Stock
100 Ratings

Review Highlights

Pros
  • Free movies (it actually say I have to post a twenty word min but unfortunately (in 147 reviews)

  • Benefits of watching free movies and getting free popcorn and drinks while at work (in 26 reviews)


Cons
  • If you have worked for the company for years and the minimum wage goes up, too bad (in 22 reviews)

  • If nights, weekends and holidays are a deal breaker, you should avoid all movie theatres (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Five years of employment

    Current Employee - Assistant Manager in Novato, CA
    Current Employee - Assistant Manager in Novato, CA

    I have been working at Cinemark full-time (more than 5 years)

    Pros

    Great relationships with staff. Movie environment is great. Free movies.

    Cons

    I have been an assistant manager for the past 1 year and I haven't received a raise since. I make $10.25....many floor staff members with very little experience make nearly the same wage as me. To say Cinemark is cheap would be a gross understatement.

    Advice to ManagementAdvice

    Work hard and demand your raise.

  2.  

    Very Fun!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Concessionist in Sierra Vista, AZ
    Current Employee - Concessionist in Sierra Vista, AZ

    I have been working at Cinemark part-time (more than a year)

    Pros

    Love the caring management
    Flexible schedule
    Entry level
    Customers are usually kind

    Cons

    Uniforms
    If you're not careful you could burn yourself
    If something breaks, forget about talking to corporate

    Advice to ManagementAdvice

    Keep up the good work, all you managers. You are the greatest. Corporate could afford to listen to their branches more often.

    Recommends
    Positive Outlook
  3.  

    Difficult work in turn for good benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor in Bellevue, WA
    Current Employee - Supervisor in Bellevue, WA

    I have been working at Cinemark part-time (less than a year)

    Pros

    Free movies for you and another person any time, free popcorn and drinks (ICEE/Soda), and 50% off concessions items.

    Cons

    Stressful work environment. Busy days can keep you on your feet and moving your whole shift - also expect to deal with some rude and difficult costumers.

    If you are 18 years or older, unless worked out with the scheduling manager, expect to close at times which can mean staying till 12 - 3AM.

    Advice to ManagementAdvice

    Allow tips and pay employees better.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Mostly a good experience.

    Former Employee - Box Office Cashier in Webster, TX
    Former Employee - Box Office Cashier in Webster, TX

    I worked at Cinemark part-time (less than a year)

    Pros

    I loved the people I worked with, it was a fun environment. I worked in the box office, and when I got to work side by side with people it was great fun. I enjoyed coming to work.

    Cons

    Busy days could be stressful, especially holidays, or midnight premieres. Shifts could get really long, end even then you had to stay longer than your posted shift often.

    Advice to ManagementAdvice

    Don't separate the box office workers. Give them a partner when possible.

    Recommends
    Neutral Outlook
  6.  

    Bad pay and lazy management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Concessionist in Fayetteville, GA
    Current Employee - Concessionist in Fayetteville, GA

    I have been working at Cinemark part-time (less than a year)

    Pros

    Impossible to get fired, free movies and popcorn

    Cons

    No pay at entry level or mid management, impossible to move u or get promotions

    Advice to ManagementAdvice

    Please work with the young guys more

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Like working at a high school for pennies.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Roseville, CA
    Former Employee - Assistant Manager in Roseville, CA

    I worked at Cinemark

    Pros

    Made great friends. Free popcorn and movies.

    Cons

    Horrible pay (barely more than MINIMUM wage as a manager). Horrible and rude patrons. No upper management support. Never allowed to take lunch. Insane hours.

    Advice to ManagementAdvice

    Pay better, schedule better.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  8.  

    Doesn't care about its employees, only its customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Usher in Houston, TX
    Current Employee - Usher in Houston, TX

    I have been working at Cinemark

    Pros

    free movie passes
    fun atmosphere
    fun people to work with

    Cons

    you have to work weekends
    management doesn't care about you because you are very expandable
    have to work to 1 am or later if working the nightshift as an usher, manager and sometimes concessionist/box office
    usually minimum wage
    some managers suspend movie passes for minor offenses

    Advice to ManagementAdvice

    treat employees better

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Not focused on employee satisfaction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cinemark full-time (more than 3 years)

    Pros

    Can be a fun and exciting atmosphere

    Cons

    Must work weekends and holidays with limited holiday pay. Raises were always the bare minimum and you never got a sense that they cared about employee retention at all.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    This company has a lot of chances to get promoted if you are dedicated to your job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cinemark

    Pros

    This company has a lot of chances to get promoted if you are dedicated to your job. You are rewarded for your hard work.

    Cons

    working at the movie theatre means you are working with and around a lot of high school aged people. This means as a manager you have to watch your employees a little more closely to make sure that everything is getting done in a timely fashion.

    Recommends
  11. 1 person found this helpful  

    Great job, for an undergrad student.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Usher/Concessionist in Bristol, VA
    Current Employee - Usher/Concessionist in Bristol, VA

    I have been working at Cinemark part-time (more than 3 years)

    Pros

    In the past two years I've worked here, I've run into very few problems. Everyone is friendly, and for the most part, enjoy working there. The managers are usually very friendly, and are more than willing to assist you or talk to you, should you need them. Although there are a few customers who will give you trouble, I've only encountered one or two my entire time there that caused any problems. If you like working with people, this is a great job. The free movies are cool, as well as the discounts on concessions. They are very (I mean VERY) flexible with hours, and they haven't ever given me trouble about how spontaneous my schedule can be. They are some of the best people you could work for.

    Cons

    The problems come with getting hours and promotions. Since so many people like the job, the promotional ladder is mostly stale. I have one coworker who has worked there for almost ten years and is still lower-level, whereas some of the coworkers we both helped train are being considered for management. That said, it does feel like the general manager and the assistant managers tend to be very political (aside from two in particular). If you don't fit into their "image", you may not go too far.

    As for hours, the lower level positions are best for students of High school, or College. If you can do nights and weekends, you'll get hours. If you're looking for a weekday 9-5 job, this isn't it.

    Advice to ManagementAdvice

    Stop playing politics. you have great people (I'm not including myself) who know the ins and outs better than some of your managers. Use them. Also, it would be nice if the raise and evaluations were on-time. Aside from that, keep doing what you're doing, because you guys are awesome!

    Recommends
    Neutral Outlook
    No opinion of CEO

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