Cinemark Reviews

Updated July 29, 2015
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Cinemark CEO Timothy Warner
Timothy Warner
22 Ratings

Pros
  • Free movies (it actually say I have to post a twenty word min but unfortunately (in 147 reviews)

  • Benefits of watching free movies and getting free popcorn and drinks while at work (in 26 reviews)

Cons
  • It is great as a part-time job, but do not expect to make much more than your starting minimum wage (even with a promotion to management) (in 22 reviews)

  • Work all the time during weekends and holidays (in 8 reviews)

More Pros and Cons

357 Employee Reviews

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  1. Box Office

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cinemark part-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Easy job. You have to be really good with counting money. All the money is under your responsibility. If you're not good with counting money this job is not for you.

    Cons

    Horrible customers and management. The management is way worse than the customers. The location I was at was really ghetto, they never initiated any type of remodeling.

    Advice to Management

    You need to lead the employees, not tell them what to do and then go into the office for the rest of the shift.


  2. Good for Summer, Bad for Long Term

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Concessionist in Albuquerque, NM
    Current Employee - Concessionist in Albuquerque, NM

    I have been working at Cinemark part-time (More than a year)

    Pros

    Flexible hours, employee discount on concession, not too hard. It's pretty fun when the management isn't around, which is around 70% of the time.

    Cons

    No paid vacation, salary advancement is about 15 cents biyearly with a $10.50 cap, get ditched often by coworkers, chances for advancement are slim to none, poor management all around, almost everyone is part time. You can expect anywhere from 10 to 39 hours per week depending on the season.

    Advice to Management

    Get yourselves together from the ground to the CEO! Treat your employees like people and not livestock. Also, if you want people to stick around, pay us more.


  3. Usher/Box Office

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Usher/Box Office in Pearland, TX
    Former Employee - Usher/Box Office in Pearland, TX

    I worked at Cinemark (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Free movies, can move up to management if opportunity arises.

    Cons

    Bad pay for hard work. Would not work with personal schedule. Very strict policies. Management hires their own friends and would favor them over the other employees


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  5. Worst job. PLEASE read Cons its worth the Read

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Concession in McAllen, TX
    Current Employee - Concession in McAllen, TX

    I have been working at Cinemark part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Gets to leave home early, 2 free movie passes for you and one guest but only on Mondays, Wednesdays, and Thursdays. Employee discount of 50% on all items but only while you're clocked in and on the job.

    Cons

    Not allowed to talk to co-workers even when there is absolutely no customers at all and there is nothing to do. Tough managers that play favorites constantly and give multiple breaks to employees they like rather than one that have been working for 5 hours straight. Constant drama with employees and rumors that spread amongst the entire staff and management does nothing about it. Hard and unnecessary tasks just to keep you 'busy'. Horrible pay for the amount of work the concession workers do such has cleaning, preparing food, cooking food, serving customers, re-stocking, and washing dishes all for 7.25 and hour. Managers have absolutely 0 consideration for physical attribute and whether or not employees can lift certain objects or not, and although leaving early may seem nice, management puts on file you work 7-8 hr shifts when in reality you only work 3-4 hours shift and cannot complete your full hours thus cutting your pay in half. You also get written up for almost anything such as hair color, types or makeup you wear, clocking in at 9:31 instead of "9:30," and slow-movement. Must always look busy when there is absolutely nothing to do because managers will throw a fit and write you up if you don't look productive. Management does absolutely nothing but mooch of the stock (drink icee, eat candies, and eat food from storage.) they also pass off their work duties to the concession workers to do nothing but stand around and talk with the other managers and be on their phones. If you're looking for a chill job with a healthy work environment I'm sorry but this is not the pace.

    Advice to Management

    Pick up your own slack. Help the employees. Believe them when there is actually problems that need to be taken care of. Don't speak to us with such contempt we are human beings. Do not restrict us from talking, this is our work place not a prison.


  6. Assistant Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Ada, OK
    Former Employee - Assistant Manager in Ada, OK

    I worked at Cinemark part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    You will meet some of the greatest people here. The movie theater tends to attract more creative and artistic people(I myself included) who are really easy to get along with. You get free movies and a discount on concession(although these are considered privileges and can be taken away). The management is usually very friendly and easy to get along with. You can move up pretty quickly if it's a smaller theater like mine, I'm not sure with larger theaters.

    Cons

    The pay immediately. Even as an assistant manager I was making less than $9/hour and that was with loads of responsibilities piled on. The responsibilities far outweigh the pay. The only benefits of the job can be taken away for the entire staff due to missing stock or jobs not being accomplished even if only by one person. Robbing customers at the concession stand.

    Advice to Management

    Take care of your employees better and PAY your mangers. They have so many responsibilities i.e. Typical closing duties which can carry on well past scheduled time off, maintaining theaters, which is crucial to operations, leading, evaluating, and disciplining staff members, and of course handling all of the theater's money throughout the day. Somebody doing these things shouldn't be getting paid less than $9/hour. Also your turnover rate is awful. If you take care of the employees they won't be leaving so often. Also lower the prices on your tickets and concession prices. You guys make exorbitant amounts of money, I saw the figures in my training, there's no reason you should be jacking the prices up on the concession and ticket prices. If anything they should be coming down. Cheaper prices means more business. More business means more money.


  7. Good first job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Box Office in Chico, CA
    Current Employee - Box Office in Chico, CA

    I have been working at Cinemark part-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible hours, free movies, good environment, good managers, steady hours, variety of tasks and duties, good coworkers, busy and makes time go by fast

    Cons

    Working holidays and late weekend nights Strict corporate policies Micro managers Closing concessions Limited holiday pay Small pay raises Little room to move up


  8. Helpful (2)

    CSC

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cinemark

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Would rather stay out of the Pros.

    Cons

    CSC's Global Director implemented a new system called "Scorecard" to better assess their employees. This system numerically improved as just dividing employees between two battles, the night staff against staff in the morning. A horrible work environment for so little money.

    Advice to Management

    Changes ASAP.


  9. Cinemark Employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Usher in Somerdale, NJ
    Current Employee - Usher in Somerdale, NJ

    I have been working at Cinemark part-time (More than 3 years)

    Pros

    good work environment friendly customers and co-workers

    Cons

    low wage for hard work working weekends working late


  10. Poor Management - Multiple Locations / Las Vegas - Santa Fe

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - (Santa Fe Location) Usher, Ticket Booth Attendant, Cashier, Box Office in Las Vegas, NV
    Former Employee - (Santa Fe Location) Usher, Ticket Booth Attendant, Cashier, Box Office in Las Vegas, NV

    I worked at Cinemark

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Sometimes free movies, popcorn and drink.

    Cons

    Management issues. Not good training...learning hands on but management expects no errors because of audit worries. In other words if you are new to the location and not familiar with the position and equipment yet...if you make an error there is no verbal education. Just straight write up and that is how they train you. Through write ups. Very very poor management. Also higher attrition as a result.

    Advice to Management

    This should go to corporate and possible CEO then trickle down. The management needs to train employees better and not punish employees directly who are not yet familiar with systems, equipment, policies of Cinemark locations, etc... There should be a balance for that learning process aka positive reinforcement versus direct write ups. Also follow the proper disciplinary procedures. Being in management once myself there should be a verbal warning, written warning then write up. Not direct write up and movie privileges revoked on the first round. If you wish to keep employees then management needs to be improved.


  11. Good for the most part

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Usher/Concessesions/Box Office in Pittsburgh, PA
    Current Employee - Usher/Concessesions/Box Office in Pittsburgh, PA

    I have been working at Cinemark part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very good environment, friendly staff, opportunities to advance, work not too difficult

    Cons

    Late hours (sometimes as late as 1:00 am), low pay with cheap raises, scheduled on weekend nights every week

    Advice to Management

    Give people a break with how often they are scheduled on Fridays and Saturdays.



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