Cinemark

www.cinemark.com
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Cinemark Reviews

Updated February 28, 2015
Updated February 28, 2015
282 Reviews
2.9
282 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cinemark CEO Alan W. Stock
Alan W. Stock
99 Ratings

Review Highlights

Pros
  • Free movies (it actually say I have to post a twenty word min but unfortunately (in 147 reviews)

  • Benefits of watching free movies and getting free popcorn and drinks while at work (in 26 reviews)


Cons
  • If you have worked for the company for years and the minimum wage goes up, too bad (in 22 reviews)

  • If nights, weekends and holidays are a deal breaker, you should avoid all movie theatres (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Fun co-workers, terrible management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Member in Somerdale, NJ
    Current Employee - Team Member in Somerdale, NJ

    I have been working at Cinemark

    Pros

    You'll meet some of your best friends there.
    Flexible hours.
    Entry level.
    Free movies every day.
    Half off of concession during your break.

    Cons

    At first this place looks really cool, but it all depends on management. I wish my management team would have gotten their act together but it is a mess. No job should make you lose sleep at night, but this place became a prison more than an actual work environment. The pay isn't enough when you have to deal with customers who have done some pretty awful things. It's good for a few months but after that it becomes a nightmare to work there. The managers have zero clue what they are doing and they do not care about the staff at all. The worst part is that you never feel like your job is safe.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Concessionist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Concessionist in Towson, MD
    Current Employee - Concessionist in Towson, MD

    I have been working at Cinemark part-time (more than a year)

    Pros

    • 50% off concession items during break
    • Free Movies
    • Courtesy bags of Free Popcorn during break
    • Bring your own cup for Free Drink during break
    • Lovers for the fast-paced environment

    Cons

    • Hard to take off weekends
    • Can't take off holidays (Although the Christmas, Thanksgiving and New Years holidays receive time and a half only)
    • Minimum wage
    • Hard to get promotions
    • 30 minute breaks
    • Dirty break room every morning
    • Not many lockers
    • Even though we tell the managers that we have thieves that work here they still consist on not putting cameras in the break room.
    • First Aid has lack of sizable band aids
    • The new people aren't trained properly (why schedule the new people during the busiest times on the weekends, I would never understand)
    • Takes away movie privileges when inventory is jacked up (our free movies have been suspended for three weeks, and this is a on going thing)
    • Managers that don't manage (such as do other tasks outside of concession)
    • You have to take wailers of trash down two elevators in order to get to the trash compactor.
    • Managers don't like to take advice from employees but seem to just make up their own rules.
    • Lack of direction
    • Safety book forget about it, when the last time I signed a safety book
    • If your dealing with the hot food prepared to get burnt if not really careful.

    Cinemark Towson, Maryland
    Now that I've downloaded the Glassdoor app I can finally voice out my opinion about the company I currently work for.

    Complete disaster all these things I tell you I lie to you not. I wish these things weren't true. I wish that corporate or the Regional Leader will take action ASAP. But honestly I don't think anybody cares, the people working for the company and the people higher up.
    I think I'm the only one that sees this because I'm from a different Cinemark theater where we knew how we were supposed be treated.
    I should really just call about this company. And I just wish I knew all of my rights.
    Late last year I was one of the few to transfer this new theater in Towson, MD (Been there for Six months). Both are Cinemark companies. And I tell you that the new theater (opened for about six months) still has a lots of improvements to make.
    On yelp we're getting better customer reviews which is great. Yes It looks good to the customers on the outside but for the employees its to be hell working here.
    I've been working here since I was 18, I'm 20 now and I can't believe I've been with the company for 1&1/2 and still deal with crap. But I'm leaving pretty soon.
    Honestly I gave up in putting in my hard work because I feel slaved. The people above us treat us like trash.
    You're better off working at McDonald's at least you're off some holidays and get paid a little more.

    Advice to ManagementAdvice

    Please you can't have the Cinemark theaters in Maryland hanging. Send secret shoppers or something. Maybe 2 years from now it'll be better.

    • Train the Managers to train us to run this business
    • More Cameras could be helpful
    • More security ( all the doors in the building have the same except for the emergency exit and the door that need keys)
    • Reward the employees that do right.
    • Reevaluate everything here at this locate

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Five years of employment

    Current Employee - Assistant Manager in Novato, CA
    Current Employee - Assistant Manager in Novato, CA

    I have been working at Cinemark full-time (more than 5 years)

    Pros

    Great relationships with staff. Movie environment is great. Free movies.

    Cons

    I have been an assistant manager for the past 1 year and I haven't received a raise since. I make $10.25....many floor staff members with very little experience make nearly the same wage as me. To say Cinemark is cheap would be a gross understatement.

    Advice to ManagementAdvice

    Work hard and demand your raise.

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  5.  

    Very Fun!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Concessionist in Sierra Vista, AZ
    Current Employee - Concessionist in Sierra Vista, AZ

    I have been working at Cinemark part-time (more than a year)

    Pros

    Love the caring management
    Flexible schedule
    Entry level
    Customers are usually kind

    Cons

    Uniforms
    If you're not careful you could burn yourself
    If something breaks, forget about talking to corporate

    Advice to ManagementAdvice

    Keep up the good work, all you managers. You are the greatest. Corporate could afford to listen to their branches more often.

    Recommends
    Positive Outlook
  6.  

    Difficult work in turn for good benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor in Bellevue, WA
    Current Employee - Supervisor in Bellevue, WA

    I have been working at Cinemark part-time (less than a year)

    Pros

    Free movies for you and another person any time, free popcorn and drinks (ICEE/Soda), and 50% off concessions items.

    Cons

    Stressful work environment. Busy days can keep you on your feet and moving your whole shift - also expect to deal with some rude and difficult costumers.

    If you are 18 years or older, unless worked out with the scheduling manager, expect to close at times which can mean staying till 12 - 3AM.

    Advice to ManagementAdvice

    Allow tips and pay employees better.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Doesn't care about its employees, only its customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Usher in Houston, TX
    Current Employee - Usher in Houston, TX

    I have been working at Cinemark

    Pros

    free movie passes
    fun atmosphere
    fun people to work with

    Cons

    you have to work weekends
    management doesn't care about you because you are very expandable
    have to work to 1 am or later if working the nightshift as an usher, manager and sometimes concessionist/box office
    usually minimum wage
    some managers suspend movie passes for minor offenses

    Advice to ManagementAdvice

    treat employees better

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Mostly a good experience.

    Former Employee - Box Office Cashier in Webster, TX
    Former Employee - Box Office Cashier in Webster, TX

    I worked at Cinemark part-time (less than a year)

    Pros

    I loved the people I worked with, it was a fun environment. I worked in the box office, and when I got to work side by side with people it was great fun. I enjoyed coming to work.

    Cons

    Busy days could be stressful, especially holidays, or midnight premieres. Shifts could get really long, end even then you had to stay longer than your posted shift often.

    Advice to ManagementAdvice

    Don't separate the box office workers. Give them a partner when possible.

    Recommends
    Neutral Outlook
  9.  

    Bad pay and lazy management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Concessionist in Fayetteville, GA
    Current Employee - Concessionist in Fayetteville, GA

    I have been working at Cinemark part-time (less than a year)

    Pros

    Impossible to get fired, free movies and popcorn

    Cons

    No pay at entry level or mid management, impossible to move u or get promotions

    Advice to ManagementAdvice

    Please work with the young guys more

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Not focused on employee satisfaction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cinemark full-time (more than 3 years)

    Pros

    Can be a fun and exciting atmosphere

    Cons

    Must work weekends and holidays with limited holiday pay. Raises were always the bare minimum and you never got a sense that they cared about employee retention at all.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    This company doesn't give a crap about its employees at all.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Slave in Hurst, TX
    Current Employee - Slave in Hurst, TX

    I have been working at Cinemark

    Pros

    -free movies
    -50% of at concessions

    Cons

    the long hours are a pain the managements sucks

    Advice to ManagementAdvice

    Get Some management experience beforehand

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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