Cinemark Reviews

Updated September 13, 2014
Updated September 13, 2014
224 Reviews
3.1
224 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cinemark CEO Alan W. Stock
Alan W. Stock
79 Ratings

Review Highlights

Pros
  • Free movies (it actually say I have to post a twenty word min but unfortunately (in 121 reviews)

  • Free popcorn and drinks when you're working (in 24 reviews)


Cons
  • If you have worked for the company for years and the minimum wage goes up, too bad (in 19 reviews)

  • Unbelievably rude customers (most of what they complain about is completely out of your control) (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    It's a great high school job, once you're in college, you kind of want to get out of that place.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Box Office Cashier and Projectionist  in  Rocklin, CA
    Current Employee - Box Office Cashier and Projectionist in Rocklin, CA

    I have been working at Cinemark part-time for more than 3 years

    Pros

    The perks of working at a movie theater are the free movies. I've saved so much money just seeing these $11 movies for free.

    Cons

    Sometime there are long hours or early hours, but overall it's not too bad.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Decent feet wetting for a first part time job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Floor Staff  in  Fremont, CA
    Former Employee - Floor Staff in Fremont, CA

    I worked at Cinemark part-time for more than 3 years

    Pros

    Workplace tends to be very casual.
    Hours can be flexible.
    Being floor staff at concessions allows for the opportunity to hone some ice breaker conversation skills when you interact with customers.

    Cons

    The only perk was a few occasional free movies and some free refreshments.
    Managers (not General Managers) usually are promoted from co-workers. This means that management will strongly depend on the co-worker's aptitude in said casual environment.

    Advice to ManagementAdvice

    Get to know your team.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    It was alright.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cinemark

    Pros

    FREE MOVIES, Great dating job!

    Cons

    Long hours on your feet.

    Advice to ManagementAdvice

    stop being so mean, your employees are teens.

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  5.  

    Great job for the student nothing more

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager  in  San Francisco, CA
    Current Employee - General Manager in San Francisco, CA

    I have been working at Cinemark full-time for more than 5 years

    Pros

    People at theatre level
    Somewhat flexible hours
    Working with movies
    Provides good training for future positions
    Dealing with young people on their first job

    Cons

    The hours are long and all corporate does is demand more
    They say they want a work home balance but that is a lie
    Corporate does not listen to the needs of the theatre
    Rude aggressive upper management that talks down and doesn't respect or care about your opinion
    Pay is below living standard
    Persons in corporate who do not know their job and it effects operation
    Horrible bonus structure that is impossible to obtain

    Advice to ManagementAdvice

    Listen to the field. Some of us know what we're talking about
    Reread Mr Mitchell's intention for the company and follow that.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Don't work here for the pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Assistant Manager
    Current Employee - Senior Assistant Manager

    I have been working at Cinemark part-time for more than 10 years

    Pros

    The schedule is fantastic because you can basically work any time you want. The environment is fun and relaxed and the people are great. The job is fairly easy too, and you get free movies. After 1 year they give you employer match into the 401k which is nice. This job is also great because you can travel anywhere in the country just by transferring or promoting.

    Cons

    The pay sucks. You get a percentage of $.25 every 6 months. Assistant managers barely get more than minimum wage and when you become a General Manager the pay is better, but not comparable to the same position in retail stores or restaurants. Also, in my almost 20 years in the industry I have only had 1 Region Leader that used positive reinforcement to support his managers. All others say nothing as long as you hit your numbers and nit-pick and complain when you make mistakes. If you can get over these two things, its a great place to work.

    Advice to ManagementAdvice

    Senior leadership needs to be much more supportive of their managers, especially considering what they get paid. The company is too reliant on email and resists cultural change.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Great for High School or College. Horrible if you need to make a living.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cinemark full-time

    Pros

    Free Movies. Steady, if meager, income.

    Cons

    Raises are based off of a review, and then it is based off of the percent of your review with the max being $0.25 in 6 months. So if you are the best employee they have ever seen, the biggest raise you can get is $0.25. If you get a 75% on your review then you get a $0.19 raise per hour. No one is ever given 100%.

    Every superior you have to call by Mr., Mrs. Miss. Ect. This is demoralizing and egotistical.

    There is a huge moral problem. Good employees are over worked and under appreciated, and burn out fast. Bad employees remain, and then get advanced.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    If movies are for you, this is the place!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager  in  Houston, TX
    Former Employee - Assistant Manager in Houston, TX

    I worked at Cinemark full-time for more than a year

    Pros

    Cinemark has all the standard benefits at each level of employment and is competitive in its industry. It is fun, fast paced and the teams are generally professional. And.. can I say.. FREE MOVIES!

    Cons

    There are no specific cons to Cinemark. They are a well-run company. However, be prepared for the somewhat unpredictable nature of the crew/manager scheduling in this industry. If nights, weekends and holidays are a deal breaker, you should avoid all movie theatres.

    Advice to ManagementAdvice

    No advice to management at this time!

    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    First job turned into career I love!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cinemark

    Pros

    The obvious first is being around movies, as a huge movie buff I love knowing what's out, what's new and anything to do with movies. Second the perks, free movies!

    Cons

    Training is still a work in progress. Trying to switch to computer training. Second some guests can be over the top as with any customer service position.

  10.  

    Great job for high schoolers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Usher  in  The Woodlands, TX
    Former Employee - Usher in The Woodlands, TX

    I worked at Cinemark part-time for more than 3 years

    Pros

    Evening work hours, Time and a half for holidays

    Cons

    You will rarely get out on time.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Flexible hours and fun atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Cinemark

    Pros

    The benefits of meeting all kinds of people and of course free movies

    Cons

    Late nights and a very busy agenda on weekends

    Recommends
    Positive Outlook
    Disapproves of CEO

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