Cinemark Reviews

Updated March 19, 2015
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  1. Decent job for a high school kid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cinemark

    Pros

    They offer discounted movie passes for employees.

    Cons

    The store assistant managers power trip. Very few of them are older than 23 years old and make you call them Sir or Ms. The pay is very low. Very little opportunity for advancement.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. Assistant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in West Monroe, LA
    Current Employee - Assistant Manager in West Monroe, LA

    I have been working at Cinemark full-time (more than a year)

    Pros

    It is a good job to have for experience to put on a resume. Probably only good thing about this job is free movie passes and early previews of movies before they get released. They like to give you pins and certificates for being there a year and really recognize you.

    Cons

    I have a General Manager who does not communicate with the other managers and workers well. He does not give clear instructions on what he wants. Seems like he is only there to criticize instead of boost up the workers. I have been there a year and not received a raise or promotion of any kind. Probably worst part of job are the customers who can be a pain but that is any job you have. Just have to maintain a positive attitude and put on a happy face. Another con is being open 365 days a year.

    Advice to ManagementAdvice

    I would like upper management to maybe have surveys or something like that to fill out to get other management and employees views and opinions on what they think of the job.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3. Cinemark

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager

    I worked at Cinemark full-time (more than 5 years)

    Pros

    I worked here for 5 years... 2 as a usher/concessionist/box office cashier/projectionist and then 3 as an assistant manager. It was a pretty flexible job and hours were really good.

    Cons

    Even though I worked a good 50+ hours a week I was still considered part time and didn't receive full time benefits. Never received a raise or evaluation. Upper management sucks.

    Advice to ManagementAdvice

    Take better care of your employees.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5. Cool job...just for the wrong company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cinemark full-time (more than 10 years)

    Pros

    Small 401K match, health/vacation for full timers, free movies

    Cons

    Poor upper management, corporate disconnect, lack of personal life, little reward

    Advice to ManagementAdvice

    The main area of concern in regards to Cinemark is the lack of regard it seems the corporate office as for the theater level employees. There are so many things going on with NCM, Fathom events, concession promotions, charity items that may come up, special events, Thursday screenings, etc. Corporate has no problem just sending multiple items down and just letting theaters deal with it. In addition, while theaters are open 365 days a year, trying to get help if something goes wrong when the corporate office is closed is quite the task. The booking department is probably the worst if you don't have someone who has your best interests at heart.

    In addition, there's got to be something done with Region Leaders. They have two people who are over them, but that's not enough to make sure things are not going wrong. The Regions are too big in both theater quantity and geographically. There needs to be more checks and balances when it comes to them when it comes to GM staffing or just providing guidance for the GMs. Doesn't help there are many RLs way past their primes limiting the opportunities for advancement and growth. There are also a lot of horrible GMs doing the bare minimum, working maybe 20 hours a week, etc. This prevents assistants from getting a shot or prevents lower level GMs from getting out of the lower level theaters.

    The absolute worst part is the in house "auditing" done. You set forth an overly complicated auditing process to check for errors, but not to ensure the theaters are running at max efficiency. It doesn't help that auditors are able to apply for theaters, so if they don't get a GM position, they could potentially still audit that person. Or someone who did poorly as a GM could become an auditor.

    It also a taxing profession when you no longer have a personal life because working weekends limits your interactions with people with normal jobs. Even as a GM, you're sometimes working over 50 hours a week picking up trash because you're told to slash your payroll to the minimum to operate at most of the year. For the hourly wage earners (everyone who isn't a General Manager in the theater), you can see hours cut, be told to go home, or be one of the lucky few who just get to work with a bare bones staff.

    Last thing, if you're a manager, be prepared to ruin a few suits. The pay isn't enough to replace them or clean them on a regular basis.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. Great Company, Lackluster Implementation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at Cinemark full-time (more than 3 years)

    Pros

    Free movies, discounted products, 401k for employees employed at least a year, flexible hours, and some hilarious stories.

    Great for part time work for high school/college students.

    Cons

    Low pay for management, conflicts of interests, and petty politics.

    Assistant Managers get the shaft just about every time. AMs have all of the responsibility and none of the compensation.

    Advice to ManagementAdvice

    Pay managers more, or give better incentives to preform well. The majority of assistant managers are just using Cinemark for training, and resume building opportunities only to quit and move somewhere else.

    Consider actually enforcing a no-fraternization rule between GMs, AMs, and employees.

    Recommends
    Negative Outlook
    Approves of CEO
  7. Flexible hours, Good first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Usher/Concessesions/Box Office in Palmdale, CA
    Current Employee - Usher/Concessesions/Box Office in Palmdale, CA

    I have been working at Cinemark

    Pros

    Flexible hours for students and you get free movies (on your free time) and free popcorn (when you work). Management and coworkers are nice and fun to work with.

    Cons

    Working holidays and weekends is required. Customers are rude. The regional leaders give impractical orders and are disconnected with how things actually work.

    Advice to ManagementAdvice

    Lose the name tags. They're dangerous and get caught on everything.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. Lame

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Usher/Concessesions/Box Office in Walnut Creek, CA
    Former Employee - Usher/Concessesions/Box Office in Walnut Creek, CA

    I worked at Cinemark (less than a year)

    Pros

    Free movies, free popcorn, amazing co-workers.

    Cons

    Management is a joke. Treat employes poorly, not worth it.

    Advice to ManagementAdvice

    Communication is key

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful

    An average company with ups and downs but overall you learn about the true value of business.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Philadelphia, PA
    Current Employee - Anonymous Employee in Philadelphia, PA

    I have been working at Cinemark part-time

    Pros

    Free movies, 50% discount, Great place to meet people and grow as a person in a work place, flexible with schedule.

    Cons

    dealing with rude and unreasonable customers, pay raise come rarely, inconsistent with rules and regulations, no real appreciation to employees, lack of communications, working constantly late nights, weekends are rarely off, pay is low for the requirements of the job, very little opportunity to grow within the business unless gained personal relationship and/or respect of management.

    Advice to ManagementAdvice

    respecting the employees, setting a clear border between personal opinions and business, having no favoritism and unfair judgements towards employees, having consistency in communication between cooperate to management to employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. Long hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager

    I worked at Cinemark full-time (more than a year)

    Pros

    Free movies and popcorn. Meet lots of people.

    Cons

    GM shows favoritism. Work late hours. Varing schedule

    Advice to ManagementAdvice

    Try to let people work both days and nights instead of sticking them on a shift and forgetting about them.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11. Good first job

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cinemark full-time

    Pros

    Good experience working for the first time

    Cons

    Don't care about you well being.

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