Cintas Reviews

Pros

Excellent sales training. Second to none guidance for a person in their first sales position. Fairly good compensation for entry level sales job.

Cons

Only negative is you do not retain new business you sell, it is handled by the service department.

Advice to Senior Management

It may not be possible, but if sales reps can some how keep business they bring in, it would really beneficial to their sales turnover. The current way new business is handled is a recipe for burnout after about 18 months.

Pros

Great benefits. Good, down to earth people at the location level who work hard to get the job done. Pay for performance. Great communication throughout the country. Safety is top of priority for this company. They truly care about employee partners going home in good health every night.

Cons

Very administrative. They purchase systems for their cheapness, not how well they perform and support the employee partners and managers. They promote too many people to quickly. Pay is on the cheap side for managers. If you want to be paid fairly, go elsewhere. You can tell the co. is based in the consertive Mid west when it comes to dress code and certain policies.

Advice to Senior Management

Please review programs and purchase what is going to work or what's tried and true elsewhere, vs purchasing systems just because they are the cheapest out there.

Pros

Great benefits and paid time off

Cons

Not much growth options for "partners" that are not part of the "in" crowd. Must either kiss butt well or be a whistle blower. Hard work should pay off, but apparently that isn't part of the game.

Advice to Senior Management

Give yourselves a review.

Pros

Descent medical benefits and vacation policy.

Cons

Sales reps oversell to customers to increase commission and credit, customers then drop product and it hits the service team. No deduction in sales compensation. Invoices very confusing to customers. Everything is a rental item when some products should be a direct sale.

Advice to Senior Management

Sales should be paid commission after 6 months based on the last 4 weeks AWV, not on first invoice that goes through. Look at product stops and adds after an install is 6 months old. Re-evaluate the TM's position and do not report to sales.

Pros

Decent pay and opportunity to learn. Opportunity to step up and lead others in a positive and meaningful way. Comradery and relationship building easy to obtain with a good group.

Cons

sometimes under staffed, micro managed and way to many little things to do that should be left to plant workers and office staff. Leave the selling and service to us. Constant shortfalls coming from plant support workers, Lack of product and product quality. Shoddy pay for plant workers means shoddy work. Service and sometimes ethics are sacraficed to reach ever increasing numbers.

Advice to Senior Management

Give full compensation due for promotions and contests. Don't change the rules to keep from paying up. Continue roll plays and make it a little more consistent.

Pros

If you do your job well, then you will likely never have to worry about having a job there though you might never get promoted. You have to be content with holding the same position or remaining at the same level (individual contributor, first line manager, etc.) for your entire career.

Cons

Politics are paramount when deciding on good promotions. Most senior leaders will not present information to the person above them contrary to what they think that person wants to hear, which destroys shareholder value by their not fighting for what is best for the long term value of the company. Incentive plans encourage managers to emphasize short term results, and to make decisions that at times can hurt profitability and cash flow. Sales is not given enough incentive to worry about profitability or return on assets, leading to shareholder value destroying transactions. The accounting/finance department does not forecast well (due to possible under-staffing), which hurts the incentive plans of managers in the field. There is no up or out policy, allowing average managers to hold key and limited availability positions for decades, which stifles the possibility of advancing more talented leaders and business managers, destroying shareholder value.

Pros

Culture, positive reinforcement when you do your job well, advancement opportunity, benefits, stability, great pay.

Cons

Depending on the job, it can be messy. This industry never stops as it's customers are other businesses.

Advice to Senior Management

Great job at communicating the Cintas culture throughout the company!

Pros

The training was impeccable, and never ending. The company really sucks you in and you start to believe what they are doing is for the good of the consumer.

Cons

Turn over was 100% in our office, no one stayed longer than a year without doing something that would seal their numbers and they couldn't be put on a probationary sales goal. Everyone was written up and put on probation for their number, even though in the bad economy they raised the number and hired reps, limiting the territories. Very cut throat, everyone out for himself, lots of fake, overly excited managers to pretend you believe the stuff coming out of their mouths. Just an overall unhealthy work enviroment.

Advice to Senior Management

Stop screwing over the customers! We are the most expensive company out there, but raisiug the rates doesn't help us retain anyone.

Pros

quality of products, benefits package

Cons

micro management of daily activities

Advice to Senior Management

put value in long term growth of quality people. focus on “partners” over shareholders. cintas has lost a lot of people due to mismanagement of people’s careers. put more value on frontline people thinking of ways to improve the business.

Pros

Constant training, lots of sales support, great local tenured staff. Compansation is higher than industry peers and rewards performance and achievment.

Cons

Perhaps CIntas is reaching out to too many service sector markets. They are great at what they do best and that is their uniform rental program.

Advice to Senior Management

Look into quality of facility products. My customers had many complaints about the quality of private label product (soaps epecially) and the dispensers.