Circuit City Reviews

Updated August 18, 2014
Updated August 18, 2014
319 Reviews

3.6
319 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Circuit City Chairman and CEO Richard Leeds
Richard Leeds
54 Ratings

Review Highlights

Pros
  • A great place to work, with strong ethics and integrity (in 17 reviews)

  • Fun work environment, management wasn't overbearing (in 17 reviews)


Cons
  • Poor upper management drove the company into liquidation (in 20 reviews)

  • Senior management disconnected from the realities in the field (in 14 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    It's to bad the company is gone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Director  in  Spokane, WA
    Former Employee - Store Director in Spokane, WA

    I worked at Circuit City full-time for more than 10 years

    Pros

    A great place to work, with strong ethics and integrity. Circuit City was a clear and positive counter to Best Buy

    Cons

    CEO was a former best buy employee who tanked this Fortune 500 company.

    Advice to ManagementAdvice

    It's to late

    Recommends
    Negative Outlook
    Approves of CEO
  2.  

    Painful, stressful, and unproductive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Tustin, CA
    Former Employee - Sales Associate in Tustin, CA

    I worked at Circuit City full-time for less than a year

    Pros

    Not many. If I could give it zero stars I would. It was easy to get hired, nice summer gap-filler job If you're just out of college and desperate for cash, and the degree you worked so hard for fails to land you the oft-promised six-figure career you'd been raised to believe could be yours as long as you worked hard. But you'd be better off working for McDonald's... at least there, people get promoted.

    Cons

    Deceptive management, had to meet sales quotas even though CEO ended commissions, pay was no more than minimum wage, if you worked there nonstop for 2 years they MIGHT consider bumping your pay 50 cents above minimum wage. Zero prospects of advancement, the same midlevel people kept getting juggled around between stores. Staff were very clique-ish and tended to make you feel unwelcome. Floor managers were rude and pushy, training was almost nil, store register computers were outdated DOS machines and difficult to use, all training on them was by word of mouth since the manuals were long disappeared. Operations manager was very deceptive, claimed you could work whatever hours you wanted, company was "flexible", then because of one medical emergency, laid me off because I didn't "put in enough hours" even though I notified her right away that I was ill.

    Advice to ManagementAdvice

    None. The company sucked and was practically in bankruptcy when they hired me so they were already a lost cause. Wherever the upper management people are working now, my only advice to them would be to treat your people right, pay them fairly for selling your products, don't force them to aggressively upsell unnecessary "PC tune-up" services to every single customer with ZERO incentive, stop berating and lying to them, and stop trying to grind blood out of a turnip. I heard from family friends that Circuit City was once a very good company to work at, that was before internet-based businesses outcompeted them, still their cure was worse than the disease. Underpaying, undertraining, and overworking their employees, harassing them for sitting down for even a couple of minutes... not surprisingly they got sued and their business was already failing and this forced them to file Chapter 11.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Grating retail job

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Circuit City

    Pros

    The people I worked with were fun and friendly. The job wasn't so bad during slow hours. During the bankruptcy sale, we could stand up for ourselves against irate and irrational customers, so that was a plus.

    Cons

    Bad sales manager that had unrealistic expectations. We were forced to push the Circuit City credit card on people, which I never felt right about doing. The customers were horrendous- especially turing the bankruptcy sale. Also, the company has gone under. That's a pretty big con.

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  5.  

    Fun Warehouse Experience

    Former Employee - Warehouse  in  Kennesaw, GA
    Former Employee - Warehouse in Kennesaw, GA

    I worked at Circuit City full-time for more than a year

    Pros

    Positive work environment, friendly associates all around (from managers, floor associates, to fellow warehouse workers). The guys in the warehouse all worked together (when there were more than one employee on shift).

    Cons

    While working in the warehouse, the amount of dust that had collected over the course of 10+ years was quite disturbing. Also, having only 1-2 employees to unload a truck with over 2000+ pieces of merchandise was not fun!

    Advice to ManagementAdvice

    Pay more attention to the cleanliness of the store!

  6.  

    sales specialist in electronics and home use

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Specialist  in  Hicksville, NY
    Former Employee - Sales Specialist in Hicksville, NY

    I worked at Circuit City full-time for more than 5 years

    Pros

    Sales experience in electronics and others

    Cons

    nothing to say about con

    Advice to ManagementAdvice

    punctuality and honesty and hardworking

    Recommends
    Neutral Outlook
  7.  

    Regional Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Manager  in  Dallas, TX
    Former Employee - Regional Manager in Dallas, TX

    I worked at Circuit City full-time for more than 10 years

    Pros

    This company took good care of its employees from top to bottom. The training was excellent and the team support was always there...

    Cons

    Nothing that comes to mind.

    Advice to ManagementAdvice

    Wonderful job!

    Recommends
    Negative Outlook
    Approves of CEO
  8.  

    Learned a lot that helped me

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Fort Lauderdale, FL
    Current Employee - Sales Associate in Fort Lauderdale, FL

    I have been working at Circuit City part-time for more than 3 years

    Pros

    great break rooms, Satellite TV,

    Cons

    executives ran company into the ground.

    Advice to ManagementAdvice

    SHould of got rid of Phill a long time ago.

  9.  

    Loved it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Supervisor  in  Overland Park, KS
    Former Employee - Team Supervisor in Overland Park, KS

    I worked at Circuit City full-time for more than a year

    Pros

    Flexible hours_ i I had the best schedule in retail. I worked 9-5 monday through Friday as long as my team hit our sales goals.
    Good work/life balance
    Supportive management
    Aweseome coworkers

    Cons

    The promotion process was a little slow. Outside of that there wasn't anything I didn't like with this company,

    Recommends
    Neutral Outlook
  10.  

    Honest

    Current Employee - Car Install Supervisor  in  Elk Grove, CA
    Current Employee - Car Install Supervisor in Elk Grove, CA

    I have been working at Circuit City full-time for more than 8 years

    Pros

    Honest, and good people. The customers were the best, angry or not.

    Cons

    No longer around, company made a few bad decisions. Also online retailing took them out.

    Advice to ManagementAdvice

    Respect your workers

  11.  

    Eh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Sales Associate  in  Houston, TX
    Former Employee - Technical Sales Associate in Houston, TX

    I worked at Circuit City full-time for more than a year

    Pros

    -Laid back, friendly fellow employees.
    -Relatively well-stocked and organized.
    -Very helpful supervisors, overworked and overpaid but they went the extra mile to assist me.
    -Clean location.
    -Uniforms were semi-comfortable.
    -Nice break room.

    Cons

    -Complete lack of training.
    -Managers were incompetent and greedy, unlike the underpaid supervisors.
    -No ladder to climb.
    -Terribly outdated registers.
    -Awful up-selling tactics.
    -The company went bankrupt and I lost my crappy job.

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