Cisco Systems

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Cisco Systems Reviews in Morrisville, NC

Updated November 16, 2014
Updated November 16, 2014
5,417 Reviews
3.6
5,417 Reviews
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Review Highlights

Pros
  • Cisco does a wonderful job of allowing its employees a superb work-life balance (in 666 reviews)

  • It is very flexible environment where most people can work from home if they desire (in 369 reviews)


Cons
  • No part-time options for professionals wanting work-life balance while raising a family (in 184 reviews)

  • If you want some short term real good big company experience it is a good place to be (in 170 reviews)

More Highlights

12 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great Environment, love my co-workers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - ROC - Service Analyst in Morrisville, NC
    Current Employee - ROC - Service Analyst in Morrisville, NC

    I have been working at Cisco Systems as a contractor (more than an year)

    Pros

    -Not micro-managed
    -Great Environment
    -This company is headed in a great direction because they are software driven and understand the market and how to be successful.
    -Getting bigger every day, always acquiring new companies
    -Casual environment that allows you to be who you are and have personality.
    -Co-workers are extremely helpful in all departments, very team oriented.

    Cons

    My current job has its own challenges but am ready for take on more and it is very difficult to get to the next level.
    My boss is not very involved in the day to day operations, don't have as much support from them as I would like to have. In my current position with the account managers we support we have to hand hold them a lot and take on responsibilities that they should be able to handle and be held accountable for.

    Advice to ManagementAdvice

    Although I am glad I am not micro managed, it would be nice to have more of a relationship with my boss than I currently have, as I only see him once or twice a week. Account managers need more training with Cisco tools such as CSCC and basic operations tasks so that they can understand what we do. This would also help them be able to ask us better questions and help them relay it to partners and customers. Since I have been at Cisco there has been 2 big cuts in middle management positions and this is a big deterrent in wanting to stay with the company.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great employer to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Support Specialist in Morrisville, NC
    Current Employee - Sales Support Specialist in Morrisville, NC

    I have been working at Cisco Systems as a contractor (more than an year)

    Pros

    Paid holidays and environment that pushes you to be the best employee you can be. The gym and cafeterias are awesome!!!

    Cons

    Very political but still a nurturing environment, too many contract positions.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Cisco is a great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in Morrisville, NC
    Former Employee - Business Analyst in Morrisville, NC

    I worked at Cisco Systems as a contractor (more than an year)

    Pros

    The best reason to work for Cisco is that they care about their employees, there's always room for growth and the people are wonderful.

    Cons

    Too many Managers work in a different state and never really interact with their Team accept by phone or WebEx.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 7 people found this helpful  

    Good software development experience at Cisco

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Morrisville, NC
    Current Employee - Software Engineer in Morrisville, NC

    I have been working at Cisco Systems full-time (more than 8 years)

    Pros

    Big company with decent benefits and opportunities to work from home.
    Good talent with lots of software experience.

    Cons

    Little training allowed during the job (not enough time or department money for classes).
    Manager turn over is very high (I've had more managers than years worked there).
    Hard to see direct connection to customer with products you are working on (too many layers of people in between).
    Yearly layoffs with little concern for talented people affected has created a bad morale situation.

    Advice to ManagementAdvice

    Stop saying management 'cares about the employees' when they obviously don't with layoff after layoff.
    Executives continue to make a killing and hop internally from job to job while the average "Joe" worries whether they will have a job next week.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6.  

    Great company to work for.

    Current Employee - IT Engineer in Morrisville, NC
    Current Employee - IT Engineer in Morrisville, NC

    I have been working at Cisco Systems part-time (more than 3 years)

    Pros

    Work life balance. Flexible at Work.

    Cons

    NO INNOVATION. BAD MANAGEMENT(not all)

  7.  

    I love Cisco

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer II in Morrisville, NC
    Current Employee - Software Engineer II in Morrisville, NC

    I have been working at Cisco Systems full-time (more than an year)

    Pros

    Helping Colleagues
    No baby sitting by managers

    Cons

    Too noisy at time to concentrate on work as engineers share cubes in same area.
    Too many lay offs

    Recommends
    Positive Outlook
    Disapproves of CEO
  8.  

    Solid Processes and Systems in Place to get the job done and to grow your career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Support Engineer in Morrisville, NC
    Current Employee - Customer Support Engineer in Morrisville, NC

    I have been working at Cisco Systems full-time (less than an year)

    Pros

    Small teams & Specialization, Mature Business Processes and Good Products
    Work Life flexibility
    Free Coffee
    Enough Time to catch up on cases. Tier 1 Calls are outsourced. Tier 2 Calls live transferred. Calls Rotate to other regions after 2pm.
    Good Systems for Knoweldgebase and customer support

    Cons

    Cubicle Work Environment / support teams clustered together and lots of noise at times

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Engineer in Morrisville, NC
    Former Employee - IT Engineer in Morrisville, NC

    I worked at Cisco Systems full-time (more than an year)

    Pros

    - Friendly colleagues
    - Challenging jobs
    - Multiple opportunities to work with

    Cons

    - You will find yourself working after hours due to globalization
    - Dilbert is real here i.e. you will at times find yourself stuck within bureaucratic situations

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    CALO COOP - RTP, NC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CALO - CO-OP in Morrisville, NC
    Former Employee - CALO - CO-OP in Morrisville, NC

    I worked at Cisco Systems full-time (less than an year)

    Pros

    Learned a lot about Cisco equipment. Developed a strong understanding of OSI layers 1 and 2. Help available when needed.

    Cons

    Yelling chain, overreactions from duty managers, poor employee (coops) quality. Questions are encouraged but then yelled at for asking them??

    Advice to ManagementAdvice

    Hire college students with a strong work ethic, and get more involved with coops. Interview process should be much more strenuous and technical to weed out the suck ups.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    Flexible company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst in Morrisville, NC
    Current Employee - Financial Analyst in Morrisville, NC

    I have been working at Cisco Systems full-time (more than an year)

    Pros

    -Work/Life Balance
    -Flexible Work (from home, etc)
    -Chill Work Environment
    -Friendly peers and superiors

    Cons

    -Slow promotions
    -Slower work environment
    -Few defined/documented processes
    -No defined career pathing

    Advice to ManagementAdvice

    -Define career paths (especially for younger employees)
    -Change the rewards and promotion methodology (I've heard from many older employees that the fastest way to get promoted is to leave the company and then come back - that's bad.)

    Recommends
    Positive Outlook
    Approves of CEO

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