Citadel Federal Credit Union

  www.citadelbanking.com
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Citadel Federal Credit Union Reviews

Updated August 25, 2014
Updated August 25, 2014
21 Reviews

4.2
21 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Citadel Federal Credit Union President & CEO Jeff March
Jeff March
4 Ratings

Employee Reviews

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  1.  

    Citadel Federal Credit Union

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Citadel Federal Credit Union

    Pros

    tremendous growth and opportunities for professional and career development.

    Cons

    No significant cons to mention.

    Approves of CEO
  2. 1 person found this helpful  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SFSR  in  Exton, PA
    Current Employee - SFSR in Exton, PA

    I have been working at Citadel Federal Credit Union full-time for more than a year

    Pros

    Excellent management and sales structure. Great teamwork oriented mindet throughout the company.

    Cons

    Long hours can create stress. If you aren't able to give 100% to your job, this one isn't for you. You must also accept resonsibility for mistakes. Other banks create an atmosphere of blaming other departments, Citadel does not do this. This is a positive, however if you don't agree with being accountable for your work, this isn't the right fit for you.

    Advice to ManagementAdvice

    None to give. They are extremely good at what they do and how they interact with everyone beneath them

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Inspiring place to build a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Exton, PA
    Current Employee - Anonymous Employee in Exton, PA

    I have been working at Citadel Federal Credit Union full-time

    Pros

    This company really cares about its customers - service, value, products. Growing fast so good opportunities to develop and move within the company. High quality management, great benefits, good pay. Work life balance is real here. And they actually care about the community.

    Cons

    None that I can think of

    Advice to ManagementAdvice

    Keep up the good work! Stay true to the vision even as you grow the company.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Iimpassive review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Citadel Federal Credit Union full-time

    Pros

    Good benefits compared to some other companies.

    Cons

    a lot of turnover, short staffed often.

    Advice to ManagementAdvice

    look at turnover rate and why you keep losing good people.

    Neutral Outlook
    No opinion of CEO
  6.  

    FSR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SFSR
    Current Employee - SFSR

    I have been working at Citadel Federal Credit Union full-time for more than 8 years

    Pros

    Good benefits, pay and good co-workers

    Cons

    Sales and Investments and management need to pay more attention to employees.

    Advice to ManagementAdvice

    Pay more attention to your employess

    Recommends
    Approves of CEO
  7.  

    Great work-life balance! Citadel is committed to providing stellar service to it's members and employees!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Citadel Federal Credit Union full-time

    Pros

    Leadership is taken very seriously at Citadel. The committment on the Sr level to involve and develop future leaders is phenomenal.

    Cons

    Inconsistencies.... things are different from branch to branch, making it difficult to address employees regarding performance.

    Advice to ManagementAdvice

    Work at making not only the member experience, but the employee experience more seemless and consistent.

  8.  

    Financial Service Rep

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Citadel Federal Credit Union full-time for more than 8 years

    Pros

    Good pay and great management.

    Cons

    There is nothing really to say about this.

    Advice to ManagementAdvice

    Manager's need's to communicate more with employees and get feedbacks.

  9.  

    Good place for employment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Citadel Federal Credit Union

    Pros

    Culture is well formed and evident, commitment to staff, constantly looking for ways to improve relationship and engage both customers and staff.

    Cons

    High set goals, incentive tied to team vs. individual, lack of touch with senior management

    Advice to ManagementAdvice

    Senior management needs to be bit more visible and needs to really take look at the incentive structure.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Overall a nice place to work and start a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Citadel Federal Credit Union full-time for more than 5 years

    Pros

    Opportunity to wear many hats and grow.
    Great place to start a career.
    Overall nice people
    Company gives back to the community

    Cons

    Turn over is slow, not much room for advancement
    Some employees are able to skate by, without
    Excessive gossip/drama

    Neutral Outlook
  11.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Exton, PA
    Current Employee - Anonymous Employee in Exton, PA

    I have been working at Citadel Federal Credit Union full-time for more than 5 years

    Pros

    Citadel takes pride in its "Citadel Class Service" not only towards members but also towards its employees. Hard work is appreciated and recognized in the company. Employees are given many "perks" such as an annual awards dinner, incentive pay, great benefits, decent vacation time and competitive pay.

    Cons

    As with every thing, nothing is perfect, but there isn't one major issue that I have with this company that I would consider a "con".

    Recommends
    Positive Outlook

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