Citadel Federal Credit Union
4.2 of 5 20 reviews
www.citadelbanking.com Exton, PA 150 to 499 Employees

Citadel Federal Credit Union Reviews

Updated May 28, 2014
All Employees Current Employees Only

4.2 20 reviews

                             

100% Approve of the CEO

Citadel Federal Credit Union President & CEO Jeff March

Jeff March

(3 ratings)

94% of employees recommend this company to a friend
20 Employee Reviews
Relevance Date Rating
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    Inspiring place to build a career

    Anonymous Employee (Current Employee)
    Exton, PA

    ProsThis company really cares about its customers - service, value, products. Growing fast so good opportunities to develop and move within the company. High quality management, great benefits, good pay. Work life balance is real here. And they actually care about the community.

    ConsNone that I can think of

    Advice to Senior ManagementKeep up the good work! Stay true to the vision even as you grow the company.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great place to work

    SFSR (Current Employee)
    Exton, PA

    ProsExcellent management and sales structure. Great teamwork oriented mindet throughout the company.

    ConsLong hours can create stress. If you aren't able to give 100% to your job, this one isn't for you. You must also accept resonsibility for mistakes. Other banks create an atmosphere of blaming other departments, Citadel does not do this. This is a positive, however if you don't agree with being accountable for your work, this isn't the right fit for you.

    Advice to Senior ManagementNone to give. They are extremely good at what they do and how they interact with everyone beneath them

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Iimpassive review

    Anonymous Employee (Current Employee)

    ProsGood benefits compared to some other companies.

    Consa lot of turnover, short staffed often.

    Advice to Senior Managementlook at turnover rate and why you keep losing good people.

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    FSR

    SFSR (Current Employee)

    ProsGood benefits, pay and good co-workers

    ConsSales and Investments and management need to pay more attention to employees.

    Advice to Senior ManagementPay more attention to your employess

    Yes, I would recommend this company to a friend

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    Great work-life balance! Citadel is committed to providing stellar service to it's members and employees!

    Anonymous Employee (Current Employee)

    ProsLeadership is taken very seriously at Citadel. The committment on the Sr level to involve and develop future leaders is phenomenal.

    ConsInconsistencies.... things are different from branch to branch, making it difficult to address employees regarding performance.

    Advice to Senior ManagementWork at making not only the member experience, but the employee experience more seemless and consistent.

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    Financial Service Rep

    Anonymous Employee (Current Employee)

    ProsGood pay and great management.

    ConsThere is nothing really to say about this.

    Advice to Senior ManagementManager's need's to communicate more with employees and get feedbacks.

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    Good place for employment

    Anonymous Employee (Current Employee)

    ProsCulture is well formed and evident, commitment to staff, constantly looking for ways to improve relationship and engage both customers and staff.

    ConsHigh set goals, incentive tied to team vs. individual, lack of touch with senior management

    Advice to Senior ManagementSenior management needs to be bit more visible and needs to really take look at the incentive structure.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    Overall a nice place to work and start a career

    Anonymous Employee (Current Employee)

    ProsOpportunity to wear many hats and grow.
    Great place to start a career.
    Overall nice people
    Company gives back to the community

    ConsTurn over is slow, not much room for advancement
    Some employees are able to skate by, without
    Excessive gossip/drama

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    Great company to work for

    Anonymous Employee (Current Employee)
    Exton, PA

    ProsCitadel takes pride in its "Citadel Class Service" not only towards members but also towards its employees. Hard work is appreciated and recognized in the company. Employees are given many "perks" such as an annual awards dinner, incentive pay, great benefits, decent vacation time and competitive pay.

    ConsAs with every thing, nothing is perfect, but there isn't one major issue that I have with this company that I would consider a "con".

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    At Citadel you are more than an employee you are family

    Mortgage Orginator (Current Employee)
    Exton, PA

    ProsExcellent benefits, job security, and great co-workers

    ConsHere is the double edge sword - "you can check in - out any time you'd like, but you can never leave" Opportunity for promotion and growth are minimual since so many employees "never leave" It's a great place to work.

    Advice to Senior ManagementWe have an amazing Upper/Senior Management team! Continue providing strong leadership and stability for the organization.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Citadel Federal Credit Union – Why Work for Us?

About Us Actually, it’s not about us. It’s about you. Many banks are all about the bottom line. Citadel is not like many banks. Our vision extends beyond our bottom line to the people and communities that drive our… Full Overview

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Glassdoor is your free inside look at Citadel Federal Credit Union reviews and ratings — including employee satisfaction and approval rating for Citadel Federal Credit Union CEO Jeff March. All 20 reviews posted anonymously by Citadel Federal Credit Union employees.