Citadel Federal Credit Union Reviews

Current Employee – been working at Citadel Federal Credit Union full-time for more than 7 years

Pros – Opportunity to wear many hats and grow.
Great place to start a career.
Overall nice people
Company gives back to the community

Cons – Turn over is slow, not much room for advancement
Some employees are able to skate by, without
Excessive gossip/drama

Current Employee – been working at Citadel Federal Credit Union full-time for more than 7 years

Pros – Citadel takes pride in its "Citadel Class Service" not only towards members but also towards its employees. Hard work is appreciated and recognized in the company. Employees are given many "perks" such as an annual awards dinner, incentive pay, great benefits, decent vacation time and competitive pay.

Cons – As with every thing, nothing is perfect, but there isn't one major issue that I have with this company that I would consider a "con".

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Citadel Federal Credit Union full-time for more than 3 years

Pros – Excellent benefits, job security, and great co-workers

Cons – Here is the double edge sword - "you can check in - out any time you'd like, but you can never leave" Opportunity for promotion and growth are minimual since so many employees "never leave" It's a great place to work.

Advice to Senior Management – We have an amazing Upper/Senior Management team! Continue providing strong leadership and stability for the organization.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Citadel Federal Credit Union full-time for more than 10 years

Pros – Stable organization
Well managed growth
Excellent benefits
Involved in local community
Educational and learning opportunities
Advancement opportunities
Accountability for success at all levels
Incentive program
Small enough to get to know fellow employees, but big enough to offer benefits and work environment found in much larger companies
Flexible hours for most positions

Cons – Occassional weekend hours for most positions

Advice to Senior Management – Provide more employees opportunity to interact with members of the senior team.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Citadel Federal Credit Union full-time for less than a year

Pros – Competitive salary, bonuses and benefits package.
Low stress environment with excellent work life balance
.

Cons – This is a small shop. There are not a lot of opportunities to move up or move to a different department.

Yes, I would recommend this company to a friend

Current Employee – been working at Citadel Federal Credit Union full-time for more than 10 years

Pros – Progressive company with steady growth over multiple years, in spite of the economy. Treats employees fairly. Offers a great deal of training, and promotes from within regularly. Fitness center and cafe in headquarters building. Great location with easy access to turnpike and major routes. Central to the Exton Mall and lots of nearby restaurants. Walking paths in the corporate park.

Cons – Career advancement opportunities are more concentrated at the non-exempt and non-management levels than at the exempt and management levels. Some Senior Managers tend to be too involved in general operations and business administration tasks.

Advice to Senior Management – Empower and trust in the people who report to you. Give them additional opportunities to share their knowledge with senior leaders seated at the strategic table. Utilize the performance management system to align goals from the top down.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Citadel Federal Credit Union full-time for more than 3 years

Pros – Family feel, as a credit union it is continuously growing.

Cons – movement through the company is extremely difficult because of size. Compensation is questionable.

Advice to Senior Management – Promote people who show leadership and qualities to handle any situation, not who's been there for a long enough time.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Citadel Federal Credit Union full-time for more than 10 years

Pros – Citadel cares about their employees. We are given excellent training and competetive benefits. Citadel is an extremely sound company that is growing in and outside of Chester County. I feel very secure in my job which is such a blessing in today's economy.

Cons – Sometimes working with the public can get frustrating but it can also be rewarding. The salary is slow to grow but you can't beat the benefits.

Advice to Senior Management – They do a wonderful job keeping us steady. Times are tough but they keep it simple and don't get involved in all the changes in the financial world that get all these institutions in trouble.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Citadel Federal Credit Union

Pros – Always opportunity to move up, comparable salary, friendly staff, great insurance package

Cons – Lots of employees, so sometimes to hard to get consistent messages across all areas.

Yes, I would recommend this company to a friend

Current Employee – been working at Citadel Federal Credit Union

Pros – Very sound financial instituton that is still growing.

Cons – Not as many advncement opportunities that a larger financial institution can offer.

Advice to Senior Management – Citadel has been a good place of employment.

Yes, I would recommend this company to a friend