Citi

www.citigroup.com

Citi Reviews in Chicago, IL

Updated December 17, 2014
Updated December 17, 2014
2,973 Reviews
3.3
2,973 Reviews
Rating Trends

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Citi CEO Michael Corbat
Michael Corbat
666 Ratings

Review Highlights

Pros
  • Citi generally has a good work-life balance for a financial services company (in 230 reviews)

  • satisfied work place environment with the ability to work from home (in 84 reviews)


Cons
  • Bad work-life balance, but you could not expect such benefit from investment banking (in 117 reviews)

  • Senior management continues to move jobs from NYC to Buffalo to save money (in 117 reviews)

More Highlights

28 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    I worked at a dynamic desk in a fast-paced industry.

    Former Employee - Sales Support Specialist in Chicago, IL
    Former Employee - Sales Support Specialist in Chicago, IL

    I worked at Citi full-time (more than 3 years)

    Pros

    I had an excellent group of individuals that thrived working together. Great benefits.

    Cons

    The bonus pool disintegrated every year as the work burden increased and salaries stagnated.

    Advice to ManagementAdvice

    IT help was adequate but more was needed in a timely manner.

  2.  

    Long hours and lack of support from managers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Vice President in Chicago, IL
    Former Employee - Assistant Vice President in Chicago, IL

    I worked at Citi

    Pros

    I don't really have any Pros.

    Cons

    Lack of leadership and communication.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Decent company

    Current Employee - Vice President in Chicago, IL
    Current Employee - Vice President in Chicago, IL

    I have been working at Citi full-time (more than 3 years)

    Pros

    Global office opportunity, Good Work life balance, PTO

    Cons

    Promotion is a little difficult, managers not spend as much time with you to help and guide

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    I would never recommend ANYONE to work here as a teller....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller in Calumet City, IL
    Current Employee - Teller in Calumet City, IL

    I have been working at Citi part-time (less than a year)

    Pros

    Great dental and vision benifits
    Decent hours for Part Time workers
    Great Payout if quotas are made
    Great starting pay
    No experience required

    Cons

    There's way too much pressure to get customer referrals. Often you'll see the same people everyday and everyday we are told to try to get them to sign up for a credit card...already have one, try to get them another one. Don't want that? How about a custom line of credit or a Home Equity Loan? Yes, there is alot of product but half the time, no one is interested. And when you don't make your numbers, you're told that this job may not be for you...

    The issue is that customer service is often looked past if you aren't making numbers. The personal bankers should be the ones conducting sales but the tellers are the ones who have the most pressure. We have to sell but not sell. Get customers over to a banker is the most commonly heard line in the branch. This is hard for a teller when all people want to do is make a deposit or withdraw some cash.

    Advice to ManagementAdvice

    Bankers are there to make sales, Tellers are there to conduct transactions. There is no reason why the tellers should have such high quotas to reach and so much pressure on sales. KDS is also important because without happy customers, we wouldn't have jobs to begin with. Sometimes we can make customers feel uncomfortable with how pushy some tellers can be when they're trying to get their numbers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Forget your family life.They expect you around the clock and frequently. No appreciation how hard you work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Risk Analyst in Elk Grove Village, IL
    Current Employee - Risk Analyst in Elk Grove Village, IL

    I have been working at Citi full-time (more than 3 years)

    Pros

    Vacation policy is good, Provided you can take it.

    Cons

    Too long work hours including working in weekends. Benefits are not at all great. More of the cost is pushed over to the employees. They give work deadline in the evening and expect it to be done that night. Don't hire enough workers Poor management, Always in a put-out fire mode, due to unrealistic deadlines

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Straightforward interview ... lots of work to do

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President, Credit and Portfolio Risk Manager in Elk Grove Village, IL
    Current Employee - Vice President, Credit and Portfolio Risk Manager in Elk Grove Village, IL

    I have been working at Citi full-time (more than 3 years)

    Pros

    Lot of variety of things to do. Good place for a person who is very patient and likes to set things up from scratch.

    Cons

    Understaffed and overworked employees. Need to hire more people and put processes in place to make things better.

    Advice to ManagementAdvice

    Hire more people and put processes in place to make things better. Be realistic about expectations that you can do with a limited staff.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Citi Retail Services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President in Elk Grove Village, IL
    Current Employee - Vice President in Elk Grove Village, IL

    I have been working at Citi full-time (more than 3 years)

    Pros

    good work life balance, no presure

    Cons

    no growth opportunities, incompetent management team

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Great place to work overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President in Chicago, IL
    Former Employee - Vice President in Chicago, IL

    I worked at Citi full-time (more than 10 years)

    Pros

    Great people to work with

    Cons

    Limited potential within the department

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Financial Analyst IV

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Analyst IV in Elk Grove Village, IL
    Former Employee - Financial Analyst IV in Elk Grove Village, IL

    I worked at Citi full-time (more than a year)

    Pros

    Life work Balance is the only thing I can think off.

    Cons

    No growth and underpaid unless you know someone on the top

    Advice to ManagementAdvice

    No comment

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    good

    Current Employee - Programmer Analyst in Chicago, IL
    Current Employee - Programmer Analyst in Chicago, IL

    I have been working at Citi as a contractor (more than a year)

    Pros

    best work environment
    friendly people
    good pay

    Cons

    workload is heavy
    over emphasis on experience

    Advice to ManagementAdvice

    give chance for freshers

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