Citi Reviews

Updated September 19, 2014
Updated September 19, 2014
2,627 Reviews
3.2
2,627 Reviews
Rating Trends

Recommend to a friend
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Citi CEO Michael Corbat
Michael Corbat
528 Ratings

Review Highlights

Pros
  • Citi generally has a good work-life balance for a financial services company (in 193 reviews)

  • Allowed to work from home at least three times a week, was given praise for work from upper management (in 74 reviews)


Cons
  • One of the greatest asset working here was the Work Life balance (in 91 reviews)

  • Senior management continues to move jobs from NYC to Buffalo to save money (in 113 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Big company, lots of opportunities in NYC.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Citi

    Pros

    Decent salaries and good benefits.

    Cons

    Constant reorganizing and layoffs and no training.

    Recommends
    Disapproves of CEO
  2.  

    Once Great, now not so much so

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Infrastructure Technical Analyst  in  New York, NY
    Current Employee - Senior Infrastructure Technical Analyst in New York, NY

    I have been working at Citi full-time for more than 10 years

    Pros

    Been with Citi for over a decade. In that time I've seen my skill set expanded, my responsibilities grow and have met colleagues that have since become friends.

    Cons

    9 months after being hired, pension was done away with. 3 years in, took a 5% pay cut. 5 years started seeing mass lay offs in the Northeast. Eventually talent and institutional wisdom was lost.

    Advice to ManagementAdvice

    Do not espouse yourselves as a corporation that values meritocracy when in the end, it all comes down to tax-breaks and off loading your best workers for faceless off-shored "resources".

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Good company but it seems that at the end of day, you're just another number.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller
    Current Employee - Teller

    I have been working at Citi part-time for less than a year

    Pros

    Citi provides you with great benefits as well as wonderful co-workers to help you in need.

    Cons

    Tellers do most of the work and are paid the least. You're expected to answer the phone even if you have a line of customers.

    Management expects you to walk in the first day and know everything and when you ask a question, you get looked at like you're incompetent. That's where good co-workers come in. Managers don't want to bother babying you.

    They care more about KDS than anything else.

    Advice to ManagementAdvice

    Please train your managers in customer service. They should act like they care about their tellers. They are the face of the bank who do most of the work.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    just another bank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President  in  Jersey City, NJ
    Current Employee - Vice President in Jersey City, NJ

    I have been working at Citi full-time for more than a year

    Pros

    large size provides plenty of opportunities

    Cons

    excessive bureaucracy that needs to be addressed

    Advice to ManagementAdvice

    need change in perspective

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    no career mobility

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Sioux Falls, SD
    Current Employee - Customer Service Representative in Sioux Falls, SD

    I have been working at Citi full-time for more than 3 years

    Pros

    flexible schedule, tuition reimbursement offered

    Cons

    they work well with you to get a degree but then do not provide you an opportunity to move into a position that will use the degree.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Boring tedious work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Entry  in  Tampa, FL
    Current Employee - Data Entry in Tampa, FL

    I have been working at Citi full-time for less than a year

    Pros

    Not much to say other than the building is nice.

    Cons

    Tedious work with no room to grow within.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Learning the business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Fort Mill, SC
    Current Employee - Anonymous Employee in Fort Mill, SC

    I have been working at Citi full-time for more than 10 years

    Pros

    The work atmosphere is great. Citi will has shown to be flexible with its employees, the company has awesome benefits.Overall Citi is an "ok" company to work for.

    Cons

    The pay does not compete with rival companies. The ceiling can be low depending on who you know. The company cares more about the bottom line dollar than it does about its employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Too big

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director
    Former Employee - Director

    I worked at Citi full-time for more than 10 years

    Pros

    Good benefits
    Learning opportunities at the beginning of a career

    Cons

    Too big to work - disfunctional
    No clear business strategy
    Highly stressful environment
    No work-life balance

    Advice to ManagementAdvice

    Figure out a customer-focused strategy.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Rich experience. Good company to learn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Project Manager  in  Fort Lauderdale, FL
    Current Employee - IT Project Manager in Fort Lauderdale, FL

    I have been working at Citi full-time for more than 10 years

    Pros

    Citi allows remote working from home or from other countries

    Cons

    Salary is not comparable with other similar companies on the same sector

    Doesn't Recommend
    Negative Outlook
  11.  

    Collector

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Citi

    Pros

    Work/life balance, bonus structure was great...
    I was in college and they worked with my school schedule each and every semester. Allowing to work full time and to finish my degrees. Monthly bonuses were great... I heard that has changed though.

    Cons

    It's debt collections so get ready for the angry clients.

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