Citi Reviews

Updated August 11, 2015
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3.3
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Citi CEO Michael Corbat
Michael Corbat
2 Ratings

Pros
  • Work life balance is recognized (in 230 reviews)

  • Work from home- depends on your managers approval (in 84 reviews)

Cons
  • Work/life balance is non-existent (in 117 reviews)

  • Pathetic Senior management in Risk Technology (in 117 reviews)

More Pros and Cons

12 Employee Reviews

Sort: Popular Rating Date
  1. Good Intern Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Software Developer in Sioux Falls, SD
    Former Intern - Software Developer in Sioux Falls, SD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Citi as an intern (Less than a year)

    Pros

    Brief training on system architecture, company background, credit cards, COBOL; Everyone was willing to help and helpful; Understand you are an intern; Good casual, but gets the work done environment; Lots of experience in the company around you; Mentors were always helpful; Lots of employee appreciation events; Good and inexpensive dining hall; Manager treated me excellently; Chance to work through school year and gain full-time after graduation; Experience working through a development cycle and chance to experience a release.

    Cons

    Was in a large cubicle farm; Ran out of work to do; Technology stack was not always to my interest; Lots of outdated code in production, and parts of code base were overly complicated; Working with business side could be frustrated.

    Advice to Management

    Keep treating employees with the respect you already give them.


  2. QA Software Test Engineer

    Former Contractor - Anonymous Contractor in Sioux Falls, SD
    Former Contractor - Anonymous Contractor in Sioux Falls, SD
    Neutral Outlook
    Disapproves of CEO

    I worked at Citi as a contractor

    Pros

    the job and the people

    Cons

    no benefits, boring repetitive work


  3. Up and Down Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Quality Control Specialist in Sioux Falls, SD
    Current Employee - Quality Control Specialist in Sioux Falls, SD
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Citi full-time (More than 3 years)

    Pros

    Great benefits. Flexible work schedule in current position. Easy to move up internally.

    Cons

    Poor hiring management by HR. Unit managers often hired from outside Citi which creates for a negative experience when you know more about the processes then the person in charge. Also gym is very inconveniently located.

    Advice to Management

    Offer more shift bids to dedicated employees vs new ones who leave within the first 6 months of being hired.


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  5. Good company to work for, heading down the right path

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Architect Senior Specialist in Sioux Falls, SD
    Current Employee - Architect Senior Specialist in Sioux Falls, SD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Citi full-time (More than 8 years)

    Pros

    I've been with Citi for 8 years coming in at their high and experiencing the crash in 2008. The constants during that time have been: - Great benefits - Many opportunities for advancement - Retain and compensate top talent - Focus on innovation and becoming the leading digital bank

    Cons

    - The swirl of senior management (CEO on down) over the last decade has led to several different visions that never had the opportunity to come to fruition. Corbat seems to have the correct vision and has aligned senior management to execute in unison. - A lot of red tape which is to be expected in a company of this size.


  6. no career mobility

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Sioux Falls, SD
    Current Employee - Customer Service Representative in Sioux Falls, SD
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Citi full-time (More than 3 years)

    Pros

    flexible schedule, tuition reimbursement offered

    Cons

    they work well with you to get a degree but then do not provide you an opportunity to move into a position that will use the degree.


  7. Helpful (1)

    Great benefits but ultimately overrated

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Specialist in Sioux Falls, SD
    Former Employee - Technical Specialist in Sioux Falls, SD
    Neutral Outlook

    I worked at Citi full-time (More than 5 years)

    Pros

    Great work-life balance. Lots of career-oriented, smart people to work with. Terrific benefits package.

    Cons

    Compensation was far below industry standards and what my peers were making. Promoted twice with any increase in salary. Career mobility options are more limited than they should be for a company of this size, due in part to frequent purges of talent and downsizing. Moving between business areas is almost impossible due to "good ol boy" mentality. Absurdly slow to embrace new technology.

    Advice to Management

    At some point, you have to realize that you've cleared out your "dead wood" and that you're now managing out and/or laying off people who are talented and have a lot to offer the company. Rather than assume someone should be let go because they've been there forever, try to see if they can work with new technology or new people.


  8. BP&A Snr Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - BP&A Senior Supervisor in Sioux Falls, SD
    Current Employee - BP&A Senior Supervisor in Sioux Falls, SD
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Citi full-time (More than 5 years)

    Pros

    Good leaders and mentors. Plenty of career path options. Decent pay. Good performance management structure.

    Cons

    As with a lot of big companies, it's easy to feel like just a number.


  9. Great Professional experiences with a world renowned company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Management Associate in Sioux Falls, SD
    Current Employee - IT Management Associate in Sioux Falls, SD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Citi full-time (More than 5 years)

    Pros

    The opportunities are vast and wide at Citi. On a daily basis, one has the privilege of working with people sitting right next to them, and around the globe. In my experience, I have gotten the opportunity to help set up new call centers, call recording technologies, and manage software development projects for one of Citi's largest strategic programs.

    Cons

    It is difficult at times to see how the scope of your individual assignment plays out in the larger picture of what Citi is doing as a whole.


  10. Citi reivew

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Manager in Sioux Falls, SD
    Current Employee - IT Manager in Sioux Falls, SD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Citi full-time (More than 10 years)

    Pros

    Good company benefits, medical, dental, vision & coves % of college cost

    Cons

    Senior manager's overlook internal talent and hire from the outside


  11. Good Company to work for.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Customer Service Representative in Sioux Falls, SD
    Former Employee - Senior Customer Service Representative in Sioux Falls, SD
    Recommends
    Approves of CEO

    Pros

    There is an excellent opportunity for advancement. Their training is very thorough, although some people tend to get left behind. In my opinion, most of those who do get left behind were not good fits for the job in the first place. Those that do make it through training, and the first 90 days of employment tend to be very successful. If you can tough it out in an entry level position you can work your way through the ranks.

    Cons

    As stated previously it can be a grind to get a chance at promotion. But like most jobs that's just the way it goes. Senior management makes attempts to give employee recognition, but a lot of the time it as seen as cheesy.

    Advice to Management

    Find better ways to recognize top achievers.



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