Citi Trends

  www.cititrends.com
  www.cititrends.com

Citi Trends Reviews

Updated December 1, 2014
Updated December 1, 2014
91 Reviews
2.4
91 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
R. Anderson
26 Ratings

Review Highlights

Pros
  • There are no pros to working for this company (in 4 reviews)

  • A good first job, not any experience required (in 3 reviews)


Cons
  • Small pay for a lot of work, rude customers everyday, and no employee discount (everyday) (in 8 reviews)

  • There's absolutely no employee discount (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Worst Decision of My Life!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - First Assistant Manager in Atlanta, GA
    Former Employee - First Assistant Manager in Atlanta, GA

    I worked at Citi Trends full-time (less than an year)

    Pros

    Only positive thing I have to say is they look to promote from within. Its very easy to get promoted. That's it!

    Cons

    Where do I begin......?
    Citi Trends is not a good place to work if you want to actually learn something about the retail business. You don't learn anything that structured companies want you to know like KPI, or conversion and really knowing your sales target daily and trying to reach it.

    Management is under paid, nobody gets discounts unless on special associate days. Also, they don't let you take time off if needed, especially management. Its like pulling teeth! Citi Trends only wants you to focus on Citi Trends!

    Advice to ManagementAdvice

    No advice will change what is set in stone.
    This whole company needs to be completely revamped!!!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Time to move on

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandise Planner in Savannah, GA
    Former Employee - Merchandise Planner in Savannah, GA

    I worked at Citi Trends full-time (more than 5 years)

    Pros

    Located in a beautiful city. Relatively competitive salary. Some awesome Co workers. Growing company.

    Cons

    Mismanagement. No clear cut business direction. They have let go or let some of the best people walk out. Work very lean for a 500+ store chain. Not enough staff to support growth. Antiquated systems. Doesn't want to invest in better operating systems to support expansion. Going through major growing pains. HR is very disconnected from the reality of what's going on with the employees. Because of upper management the tone in the office is painful at best. Makes you feel as though they don't care.

    Advice to ManagementAdvice

    Do a temperature check in the office. You have dedicated people there that will probably go down with the ship but even those people are hitting there cap of tolerance. Don't forget that had it not been for your TEAM of faithful workers Citi Trends would not be where they are today. Show appreciation. Stop clocking the time they get in and out the office and focus on more important business related topics.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Absolutely terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Second Assistant Manager in North Randall, OH
    Former Employee - Second Assistant Manager in North Randall, OH

    I worked at Citi Trends full-time

    Pros

    Opening at 10am
    Closing at 8pm

    Cons

    Low pay
    Not enough staff hours
    Drama from the Store Manager to the District Manager
    Expected to come in on days off then reprimanded if you say no
    No raises what so ever

    Advice to ManagementAdvice

    Blow up the company and start over

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 2 people found this helpful  

    Horrible experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Harrisburg, PA
    Former Employee - Store Manager in Harrisburg, PA

    I worked at Citi Trends full-time (more than an year)

    Pros

    I am still friends with some of my old customers

    Cons

    stores are in the trashy parts of town;racist customers - of all colors; theft is rampant and the company undermines store manager efforts to protect assets; DM who throws temper tantrums and talks about SMs with other SMs (and leaves the phone messages on the voicemail of the person she's trashing); all my visitors (corp, buyers, inventory, etc) were scheduled on my day off with no alternate day off; police in the store several times a week for customers with handguns, domestic fights, theft; customers beating and cussing at their toddlers; stores crammed to the rafters with sleazy clothes; way too much freight for the store's size; corp micro-management; need I continue?

    Advice to ManagementAdvice

    You hired us as store managers, you wanted us to have experience and merchandising talent - so why do you treat us like idiots and micromanage every move we make? Why don't you listen when we tell you unsecured (and really nice) jewelry is walking out of our stores, and let us put sensors and tags on it? Why do you think it's ok to work us 6+ days a week? Why do you only have 1 salaried person in the store, and then cut the budget for a 7-day (roughly 80 hours) operation to 165 hours?

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Columbia, SC
    Former Employee - Store Manager in Columbia, SC

    I worked at Citi Trends full-time (more than 8 years)

    Pros

    When I was they had a good quality of clothing, and leadership.

    Cons

    Too many ship in a week.

    Advice to ManagementAdvice

    Take on top of game..

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    not paid for the over head in the stress ordeal that's you deal with on daily basic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Augusta, GA
    Former Employee - Store Manager in Augusta, GA

    I worked at Citi Trends full-time (more than 3 years)

    Pros

    the pay trying come out of some of your finance issues

    Cons

    staff is always short, always an overload, from week, not appreciated at all, always working over 45 hours never working what's supposed to be done, no weekends off shoplifting is horrible with no courage

    Advice to ManagementAdvice

    keep your heart out your work always, do only what needs to be done noting more nothing less never, give your opinion on anything that you feel you need to speak on, always speak less

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Terrible Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Second Assistant Manager
    Former Employee - Second Assistant Manager

    I worked at Citi Trends full-time (less than an year)

    Pros

    There are no pros to working for this company

    Cons

    Raises aren't that significant, the store is always cluttered and understaffed. There is never enough payroll hours

    Advice to ManagementAdvice

    Listen to your employees and try to motivate them more

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    I wouldn't recommend working for this company at ALL very high turnover rate with associates and managers!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Atlanta, GA
    Current Employee - Store Manager in Atlanta, GA

    I have been working at Citi Trends full-time (more than an year)

    Pros

    Cute cheap clothing that about all i can say. oh and they do layaway.

    Cons

    -Lack of pay
    -Lack of communication with management
    -Lots of drama with management in most stores and it comes from upper management.
    -Scheduling issues
    -No employee discount
    -Not a learning place you have to teach yourself!
    -All Cititrends are in the REALLY Bad neighbors

    Advice to ManagementAdvice

    In management we don't make any money and the DM ask you to do alot of extra work for a low paying job and all the managers in ALL the store stick together like its High school so if something happens in the store your working in ALL the store know it. If you do take this job Please stick to yourself and don't trust ANYONE! Best of luck.

    Doesn't Recommend
    Negative Outlook
  10.  

    good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - First Assistant in New Orleans, LA
    Current Employee - First Assistant in New Orleans, LA

    I have been working at Citi Trends full-time (more than an year)

    Pros

    they have a fairly descent discount

    Cons

    customers have very bad attitudes

    Advice to ManagementAdvice

    improve training program

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Okay for a moment, but being underpaid gets old

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Second Assistant Manager in Atlanta, GA
    Former Employee - Second Assistant Manager in Atlanta, GA

    I worked at Citi Trends full-time (more than an year)

    Pros

    As a regular team member, work is simple and should not become stressful. Also, the remodel looks as if it will be a positive for the company.

    Cons

    Selection of management was poor. as a Key Holder, it is easy to experience burnout.

    Advice to ManagementAdvice

    Store Managers as well as Assistant Managers (Key Holders) should get paid on a scale that matches their responsibilities.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

Citi Trends Photos

Store Front

+ Add Photo

Work at Citi Trends? Share Your Experiences

Citi Trends

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.