Citi Reviews

Updated August 24, 2015
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Citi CEO Michael Corbat
Michael Corbat
7 Ratings

Pros
  • Work life balance is recognized (in 230 reviews)

  • Work from home- depends on your managers approval (in 84 reviews)

Cons
  • Work/life balance is non-existent (in 117 reviews)

  • Pathetic Senior management in Risk Technology (in 117 reviews)

More Pros and Cons

31 Employee Reviews

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  1. Good for CV

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Applications Support Analyst in Belfast, Northern Ireland (UK)
    Current Employee - Applications Support Analyst in Belfast, Northern Ireland (UK)
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Citi full-time (More than 8 years)

    Pros

    Many opportunities, get to meet lots of people, expose to many areas

    Cons

    Too many office politics, some managers don't know how to be a manager

    Advice to Management

    Cut the different tiers and office politics


  2. Long hours. Very political work environment.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Vice President in Belfast, Northern Ireland (UK)
    Former Employee - Senior Vice President in Belfast, Northern Ireland (UK)
    Doesn't Recommend
    Neutral Outlook

    I worked at Citi full-time

    Pros

    Access to the latest in technology. Great cutting edge projects to work on . Theoretically career mobility within organisation is encouraged.

    Cons

    Long hours seem to be the rule ather than the exception in this organization . Especially at senior levels. Sending and responding to emails at 6:00 AM is a common practice. Weekend work is also expected from time to time. This can a very political environment to work in. Career advancement benefits etc can be dependent on who you know rather than what you know.

    Advice to Management

    Invest in your employees. Focus on fostering better work environment and better work life balance. Ensure that there is a culture if meritocracy.


  3. Pound of flesh

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Opened doors whilst looking for next role

    Cons

    Long hours with little reward, Bonus structure rewarded on the basis of nepotism rather then hard work and merit.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Lacking talent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Senior Technical Specialist in London, England (UK)
    Current Contractor - Senior Technical Specialist in London, England (UK)
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Citi as a contractor (Less than a year)

    Pros

    - Large well known brand - Well located (Canary Wharf) - As a 'machine' fairly well oiled

    Cons

    The main downside I've experienced at Citi is the people I've come across. There are some talented individuals here however they're buried and help back amongst the many many clueless institutionalized types. The best illustration is this... In the IT side of the business, people will regularly approach you without saying hello - and start explaining their problem in the most granular way using all kinds of acronyms and insider terms and assume that; a) know what they're talking about b) you'll jump at the chance to help I honestly get the impression that many people here have 'slipped through the net' in terms of interviewing and have no idea what they are doing. If you cannot explain something in simple terms, you do not understand it - I've dealt with very few people here who can explain anything in simple terms.

    Advice to Management

    I know there's been some 're-structuring' in the IT side of the business which is good - my advice would be that less is more.. You're better off with 5 well paid talented individuals than 50 of the types I've come across here.


  6. Waste of time in equities

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior IT Manager in London, England (UK)
    Current Employee - Senior IT Manager in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Citi full-time (More than 3 years)

    Pros

    A huge company with many lateral opportunities in low cost locations. A global brand. Canary wharf offices are quite nice.

    Cons

    Too much concentrating on promoting people who look good on paper. Constant problems with stability in risk area. Unbelievable beurocracy. Almost impossible to get promoted above VP. It's not what you know it's who you know. Major under investment in QA and non production support. Not enough environment stability. Minimal automation. People are praised based on how they look. Not what they do. Vengeful managers who are worried about their jobs more than the company. Pointless townhalls

    Advice to Management

    Stop wasting money by truing to cut cost and underinvest in tech. IT is the stuff that allows you to make money. Enough with cutting


  7. software engineer review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Analyst in London, England (UK)
    Current Employee - IT Analyst in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Citi (More than a year)

    Pros

    Nice, friendly people. Pleasant working atmosphere

    Cons

    Poor technology & clueless people, Unbelievable levels of bureaucracy, Worrying career progression, Out of hours support work

    Advice to Management

    quit


  8. Helpful (1)

    People doing the work used to be quite good. Management focused on cost cutting.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - N/A in London, England (UK)
    Former Employee - N/A in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Citi full-time (More than 8 years)

    Pros

    Good work life balance, if you have the right manager, then you can work from home some of the time.

    Cons

    Management focus is only on cutting costs, primarily leading to moving jobs from high cost locations (e.g. New York, London, Singapore) to low cost locations like Tampa or India - completely ignoring the depth of experience and skill levels of the staff in locations they deem as high cost.

    Advice to Management

    Actually think about decisions - just because the bottom line is lower doesn't actually mean that the cost to the company is less. Consider that a worker in a low cost location usually requires regular help from the staff in the high cost locations - once all the staff in the high cost locations have gone the company will flounder.


  9. Learnt a lot, but too many layers of management and conflicting egos led to a lack of clear direction and strategy.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Citi full-time (More than 10 years)

    Pros

    You can learn a lot in which ever field you choose to specialise in. Ample opportunity to change departments to gain a new skill.

    Cons

    Senior management are too focussed on keeping the shareholders happy. The desire to see a share price increase quarter on quarter, leads to short term planning, and quick fixes. To get promoted up the ranks you need to know people and be prepared to brown nose, rather than letting you ability and performance speak for themselves.

    Advice to Management

    Strip out the layers upon layers of management. Focus on getting the job done, rather than the share price.


  10. Helpful (2)

    Dead for technology in London (CATE)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Vice President in London, England (UK)
    Former Employee - Senior Vice President in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Citi full-time (More than 10 years)

    Pros

    Good Salary, outstanding technical staff (those who haven't been made redundant yet), good package, nice location, good work/life balance.

    Cons

    If you want to work in IT technology/engineering in London then forget it. The company is refocussing on low cost locations just as every other major financial is doing the opposite. Absolutely stunning lack of imagination and creativity in management (based in the US). No one really knows what the direction is for technology because the man in charge is seaweed, he goes whichever way the current is flowing that day and changes according the changing current the following day. During a 30 year career I've yet to see such inept management and it beggars belief that they survive. If there isn't a major IT catastrophe in the next year or so it will only be because enough of the true stars on the ground are still there patching the gaping holes while they wait for the golden ticket to arrive. Zero paid training ever, siloing of talent endemic, opportunities for changing roles non existent unless you fancy moving to India.

    Advice to Management

    Get someone in on the ground who knows what the hell they're doing, get them to identify the deadwood at senior management levels and move them on and keep more of the people who actually can do the job and make a difference beyond producing reams of Powerpoint slides to be delivered in a tortuous 2 hour monotone monolog. Invest in the established technology hubs that got the bank where it is and don't risk it all on a cheap unproven alternatives. If you don't it will come back and bite you in a big way.


  11. Helpful (4)

    Everything is done with a shoestring budget, also potential unpaid work during unsociable hours

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Graduate Associate in Belfast, Northern Ireland (UK)
    Current Employee - IT Graduate Associate in Belfast, Northern Ireland (UK)
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Citi full-time (More than a year)

    Pros

    Work hours are totally flexible and it's possible for most developers to work from home. Unlimited hot beverages are available and there are good efforts in organising social events. Also, there is an enormous library of online training available and some on-site training also. The 'Citi collaborate' work social networking tool is also an excellent source of resources and a great way to network with people outside your department - and so it's easy to network with people working with similar technologies or with similar interests. There are many clubs/societies organised within Citi covering a wide spectrum of interests and sports. Citi donates 1 day of every employees time to take part in a volunteering activity within the community. Desks are big enough and chairs are suitable.

    Cons

    Everything is done with a minimum of resources. Teams are running complex applications without proper processes and methodologies. The business just doesn't seem to understand what is actually needed to make software. Teams don't have proper build or test processes, and many developers don't even have some of the most basic developer tools and hardware. Most of the developer machines are very low-spec, and can be painfully slow when dealing with some development work. Also, my department seems to have a gigantic budget shortfall, and they've dealt with this by forcefully relocating people to cheaper locations and by getting rid of many contractors (and not replacing them). Additionally, many developers have to work unsociable hours for weekend releases, and they are not paid for their troubles, and even getting the time off in lieu wasn't easy. Also, making requests for basic software, hardware and configurations is a painful and extremely slow process. I don't see any of these things improving any time soon. It's actually difficult to be productive at Citi, there are many obstacles, and not just because of strict banking regulations. Also, there is little cohesion within the department.

    Advice to Management

    Budgets for teams working on crucial applications needs to be increased, at least to the point where developers are able to develop productivity instead of having to deal with painfully slow and sometimes broken processes. Also, I would recommend hiring dedicated testers and spend time improving build processes. Try to emulate what pure software companies are doing. Also, for those in technical roles who don't have heavy technical experience - these people need to be supported with more training and guidance.



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