Citibank Reviews

Pros

There are great opportunities to move up within the company, they are big on hiring from within. The compensations are nice and a lot of cool discounts, the base pay is pretty sweet too. They worh with you to give you convienent hours.

Cons

Tellers don't get as much respect as other positions.

Pros

-Number of vacation days. It's how they compensate for poor compensation, but if you take all of the time you are allowed you will be buried in work and buried by your peers. In effect, you pay for taking time off.
-Strong institutional industry knowledge in older colleagues who have stayed with the company because they are vested in the old corporate pension plan most of us do not have.
-TARP funds are now paid back to the US Treasury - with interest.
-Great place to build foundational experience, then export.
-Global presence allows you to network around the world.

Cons

-Terrible pay relative to the industry and marketplace. HR and corporate execs just flat-out lie about performing "extensive market analysis" to determine pay, and "driving a culture of meritocracy" and 'equitable pay practices". They don't even believe their own lies, as it is common place for managers to apologize to their employees at year-end compensation and performance review discussions for the compensation decisions that they themselves are not even allowed to make. Managers are "coached" to not do this, but they do it anyway because they're human beings and feel ashamed of what they are handing the employee after driving them so hard in an environment of constant fear. Worse, with the miracle of social networking they can't even hide the lies anymore. You can see instant (and constant) up-to-date picture proof of how well your even lower performing peers live, party, vacation, and spend. Yes, these are the very same lower-performing peers who constantly post status updates to their Facebook page while everyone else is working. The company just can't lie anymore and have us believe it. But, the compensation decisions are being made by people so detached from technology and social media, that they have no clue that everyone is proclaiming: "The Emperor Has No Clothes". So, how does the company respond? Coming in late 2011-2012: The Corporate Social Media Policy. Control the message.

-The company severely cut back recognition programs in the economic downturn. Responding to negative internal feedback from employees, they've now announced that you can print your own service anniversary certificates. Now everyone can recognize themselves on their own company anniversary date by walking over to the printer to retrieve their reward. You seriously could not make this up...even if you were a writer on "The Office" writing staff. A complete disconnect between the employees, and the well compensated and highly rewarded executives who approved the program.

-The system of force ranking employees top to bottom pits employees against each other and drives all of the wrong behaviors at a time the company desperately needs people to work together.

-The company, through executive and PAC contributions, has historically supported politicians that turn around and do everything in their power to regulate and destroy our industry once elected. The 2012 election cycle will allow us to see if they have learned their lesson.

Advice to Senior Management

You are extremely shrewd and calculating in understanding that the current economic environment gives you the latitude to be hard on employees and not compensate them - particularly in the O&T side of the business. 2012 will be the year of "Client Excellence". But what will you do to foster employee excellence? How well do you expect an atmosphere of fear to drive positive behaviors with clients?

Pros

Very strong emphasis on diversity and inclusion - you will not feel ostracized here. They are pretty good about encouraging internal mobility.

Cons

Comp has been horrible since 2009. Management has some difficult decisions to make and they are dragging their feet.

Advice to Senior Management

You have some difficult decisions to make - you need to make them. Don't be afraid of change - the world is a different place now.

Pros

Paid well for the position. Chance to meet weekly and managers were rather accessible. Work load was certianly fair for the job.

Cons

Employees steal work and assume credit from one another. Little team environment in the group as a whole despite what they try to do. Not all that friendly.

Advice to Senior Management

Continue to foster team building/sharing and potentially create some consequence for stolen work so the trend ends and people can work together.

Pros

Work/life balance
Good health benefits
Fun working

Cons

Not competitive
Slow in decision making

Advice to Senior Management

Be a market leader

Pros

Large financial institution, may be too big to fail.

Cons

Health insurance sucks. 401k match sucks.

Pros

The biggest brand in the retail banking world and a great place to learn and prove yourself. Wonderful if you are a tp level performer.

Cons

the company does nothing for career development and employees are stuck at a certain level. There is no opportunity for lateral movement.

Advice to Senior Management

Become more customer friendly and care for your employees also. Move into smaller markets. Share more wealth with employees and do more career development.

Pros

- Global reach
- Regular training
- Depth of products
- Share of knowledge

Cons

- NO work-life balance
- politics plays too much into promotions

Advice to Senior Management

360 evaluation is a must!

Pros

For starters, the benefits are ok. I have accumumulated 4 weeks of vacation time and get paid for all holidays. There is also the ability to work for the company in different locations. I've worked for the company in 3 different states. Depending on which state you work in, the opportunity to be promoted is higher.

Cons

I can mention a few of the downsides of retail banking. If you work in the branch, expect a six day work week. Count on missing your state required 10 minute breaks. If you want to enjoy and uninterupted hour long lunch, you should leave the building. The are too many constant interuptions during break times and during working hours. There are always countless #1 priorities. So, to excell with this job, will have to master distraction management.

Advice to Senior Management

Upper management should spend a day on the ground floor to experience what it is like to deal with our daily issues. There is a huge disconnect from where corporate implements their game plan to actually delivering it to the customer.

Pros

Good benefit, World wide presence

Cons

Being sales for long feel tired

Advice to Senior Management

Not all branch manager are cabable, some of them doesn't know what they are doing