Citibank Reviews

Updated October 29, 2014
Updated October 29, 2014
1,489 Reviews
3.2
1,489 Reviews
Rating Trends

Recommend to a friend
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Citibank CEO Michael Corbat
Michael Corbat
351 Ratings

Review Highlights

Pros
  • The work life balance is a great reason to work at Citibank (in 58 reviews)

  • The working environment really satisfied every one who loves to work in dynamic environment (in 74 reviews)


Cons
  • Your work life balance suffers considerably as you are managing multiple projects (in 81 reviews)

  • If there are, they are very low compared to the long hours you spend (in 49 reviews)

More Highlights

Employee Reviews

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  1.  

    Worked at Citi almost 15 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Vice President in New York, NY
    Current Employee - Senior Vice President in New York, NY

    I have been working at Citibank full-time (more than 10 years)

    Pros

    The work life balance can be good in some groups, but not all. Overall, great place to start a career build a good reputation and then move around. Started as a BA and promoted to svp through several strategic career moves within the firm. Benefits are good, and with the right team, you can have a very supportive and engaging team to work with

    Cons

    Very bureaucratic and s[low moving. programs take a long time to move through, with lots of layers to move through

  2.  

    Solid company to work for with opportunities for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Tampa, FL
    Current Employee - Business Analyst in Tampa, FL

    I have been working at Citibank full-time (more than an year)

    Pros

    In the right role and department, Citi offers great opportunities to grow professionally. I have had the opportunity to reach out to mentors who have helped me to develop the right set of skills within the company to quickly move from temp to permanent to promotion within the course of only 2 years.

    My current role is low stress, I feel overpaid, and at times under-challenged, however there is great potential for more ambitious people to move up the ranks quickly. Culture in my specific department is diverse, laid-back, and fun. I cannot speak for every time or every department at the company, but my experience has been good so far.

    Cons

    The company is unsurprisingly bureaucratic. It can be difficult to pitch an innovative idea or reach out for career guidance without following the proper hierarchy. Procedures can sometimes pit coworkers against each other and there is no shortage of politics among middle management. Communication within a such a large and geographically dispersed workforce can be a challenge.

    Advice to ManagementAdvice

    Promote policies which enable communication and collaboration between working groups at the lowest levels. Ensure that high level strategy is communicated in such a way that it is concrete enough for people doing work on a day to day basis to execute. Enhance a culture of innovation, mentorships / apprenticeship, and cross-training to allow natural leaders to develop and be noticed.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller in San Jose, CA
    Former Employee - Teller in San Jose, CA

    I worked at Citibank part-time (less than an year)

    Pros

    Work-life is pretty good.
    Good benefits and compensation.

    Cons

    Salary is little bit low compare to the other company.

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  5.  

    Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller in San Diego, CA
    Former Employee - Teller in San Diego, CA

    I worked at Citibank part-time (less than an year)

    Pros

    They do not hassle the tellers to make sales like most banks. A quota of only 5 credit cards a month is very doable. They have the highest entry-level pay for Tellers.

    Cons

    Only offer $3,000 a year in tuition reimbursement. I have found rival banks at $5,000 a year.

    Advice to ManagementAdvice

    More full time workers needed. Too many part timers.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Risk Analyst in Gray, TN
    Current Employee - Risk Analyst in Gray, TN

    I have been working at Citibank full-time (more than 3 years)

    Pros

    They have competitive pay, a fantastic benefits package that starts on day one, and an open and accepting workplace. The facilities are nice and clean, and everyone I worked with in upper level management was friendly and professional.

    Cons

    Things change constantly, and sometimes it can be a challenge just to keep up. The company relies heavily on "alerts" that come through your PC to update you on changes, but if the call volume is heavy, you sometimes don't have time to look through the articles.

    Advice to ManagementAdvice

    Keep it up, just maybe explain changes a little better instead of relying solely on alerts. Overall, I would still highly recommend Citi as a wonderful place to work in East Tennessee.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    good starting place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Meridian, ID
    Former Employee - Customer Service Representative in Meridian, ID

    I worked at Citibank full-time (more than 3 years)

    Pros

    Very large company that hires people at entry level with no experience necessary. Lots of career options in the world of credit card services. You can move to other areas of the business if you are motivated, build relationships, and network effectively.

    Cons

    It can become very monotonous and fulfilling if you do not strive to be the best and move into new positions. Wages are minimal and raises are small

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Positive experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker in New York, NY
    Current Employee - Personal Banker in New York, NY

    I have been working at Citibank full-time (more than 3 years)

    Pros

    - potential for career development
    - great staff

    Cons

    - micromanaged
    - unrealistic goals
    - compensation is terrible if promoted from within
    - poor work/life balance (expect you to work all day every day but not have overtime)

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Complicated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Citibank full-time

    Pros

    Pay is higher than other banks

    Cons

    We are still catching up in technology

    Advice to ManagementAdvice

    Don't be disconnected from the actual branches

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Personal banker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker in Los Angeles, CA
    Former Employee - Personal Banker in Los Angeles, CA

    I worked at Citibank full-time (more than 3 years)

    Pros

    great compnay to work for

    Cons

    Very little pay, lots of responsibility

    Advice to ManagementAdvice

    n/a

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Personal Banker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker in San Francisco, CA
    Former Employee - Personal Banker in San Francisco, CA

    I worked at Citibank full-time (more than 3 years)

    Pros

    Good Benefits! Has opportunity to growth.

    Cons

    Management looked at your sales and numbers over customer service. Everything is about numbers and sales. Aggressive and unethical sales, feel bad to sale something that customer do not really needs.

    Advice to ManagementAdvice

    Should focus to customers instead of sales.

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