Citibank Reviews

Updated August 29, 2014
Updated August 29, 2014
1,369 Reviews

3.3
1,369 Reviews
Rating Trends

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Citibank CEO Michael Corbat
Michael Corbat
301 Ratings

Review Highlights

Pros
  • The work life balance is a great reason to work at Citibank (in 50 reviews)

  • The working environment really satisfied every one who loves to work in dynamic environment (in 63 reviews)


Cons
  • Your work life balance suffers considerably as you are managing multiple projects (in 70 reviews)

  • Long hours and a complete lack of leadership from a soft side in developing careers from Managers (in 43 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Challenging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst  in  Long Is City, NY
    Current Employee - Senior Analyst in Long Is City, NY

    I have been working at Citibank full-time for more than 8 years

    Pros

    Work-life balance is great. Never experienced in my time here a lot of micro management.

    Cons

    Career development opportunities are not streamlined. No clear path is set by management for individuals looking to advance their careers in an orderly fashion. It feels like you must make the choice to leave the organization at one level to come back as a new employee to gain a solid promotion within the organization.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    cool

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Citibank full-time

    Pros

    responsible , nice, ok, serious , tolerant

    Cons

    some favor ism, uneducated people, dumb people,

    Advice to ManagementAdvice

    its not worth it ...i dont imagine a manger caring to know

  3.  

    A great place to experience and gain in depth knowledge about global banking.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Credit & Portfolio Risk Manager  in  Blue Ash, OH
    Current Employee - Credit & Portfolio Risk Manager in Blue Ash, OH

    I have been working at Citibank full-time for more than 3 years

    Pros

    One of the big banks, global presence, plenty of opportunity to move across businesses, portfolios and groups. You get to work with diverse pool of talent across globe.

    Cons

    No uniform corporate culture across different groups. Some groups do not promote from within. No formal training. Compensation is below industry average.

    Advice to ManagementAdvice

    Immediate manager have no control or say on the employees performance review. Corporate message and actual culture is not in sync. Management does not seek and/or value employees feedback

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Quality of experience varies by department, but overall, a good shop.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Services
    Former Employee - Client Services

    I worked at Citibank full-time for more than 10 years

    Pros

    Depending on the department, you work with a diverse group of individuals, almost all of whom understand and value teamwork and individual contributions. The environment encourages sharing of experience and expertise, and frequently fosters growth of the whole through such collaboration.

    Cons

    Again, depending on the department, office culture can vary from a true team to a bunch of self-important mercenaries.

    Advice to ManagementAdvice

    While an internal motto may be, "One Citi," information is too scattered to make working in that model possible. Do a better job of making cross-department communication possible and productive.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6. 1 person found this helpful  

    teller

    • Comp & Benefits
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Citibank full-time

    Pros

    good benefit good people and good enviroment

    Cons

    large corporation repeating job, in pressure

  7. 1 person found this helpful  

    Teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Citibank part-time

    Pros

    Decent compensation, great work-life balance
    Provides at least three weeks of training to ensure that you're fully ready and equipped with all necessary tools to perform at your best.

    Cons

    Excessive bureaucracy, employees opinion is of very little value. Not too much room for growth, Citibank often prefers to hire externally than internally

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    great company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Citibank

    Pros

    growth opp is very rapid

    Cons

    need more branches in dfw metro plex

  9.  

    Accountant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Citibank

    Pros

    Great group of people, fun work environment

    Cons

    Not much upward mobility, salary increases didn't always occur

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Where your best isn't good enough!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Underwriter  in  Irving, TX
    Current Employee - Underwriter in Irving, TX

    I have been working at Citibank full-time for more than a year

    Pros

    Good pay, nice people, good work/life balance, ability to work remotely.

    Cons

    Small mistakes are misconstrued as huge mistakes, even when they don't affect the salability of a loan...for example a missing code in the system. Lay offs are always happening and that is always thrown in your face...."you don't want to be making errors in this environment". No job security at all. It is difficult to get the right answers to questions when you work remotely, everyone has a different answer and most of them are wrong, according to the risk managers and even they don't agree with each other. Sometimes getting an answer from the risk managers on a simple question could take up to a week, with you having to remind them you needed an answer...all the while your file sits in your pipeline with the clock ticking away against your production records. Training was 6 weeks (away from home) but none of it was hands on so when you go to your home office you're pretty much thrown to the sharks and struggle for the first year, just to get laid off when you finally feel comfortable. Communication between management is not good and consequently is not good with the employees either.

    Advice to ManagementAdvice

    Eliminate some of the intermediates, too many cooks in the kitchen, too many "supervisors" and a lot of them don't even have the right experience to be in the position....i.e. an underwriting manager who used to be a processing manager. Look at peoples true skills before you decide who to lay off, look at their diversity, look at their error ratio and compare it to those you are keeping.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Great company, great values, too much micromanaging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker  in  New York, NY
    Current Employee - Personal Banker in New York, NY

    I have been working at Citibank full-time for more than a year

    Pros

    Good pay, good healthcare and lots of financial experience. They have a great support network and resources to hell you get the job done.

    Cons

    Middle management is more worried about reports looking good than taking care of clients.

    Advice to ManagementAdvice

    Stop micromanaging employees and let them focus on taking care of clients

    Approves of CEO

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