Citibank Reviews

Updated September 29, 2014
Updated September 29, 2014
1,421 Reviews
3.3
1,421 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Citibank CEO Michael Corbat
Michael Corbat
321 Ratings

Review Highlights

Pros
  • The work life balance is a great reason to work at Citibank (in 56 reviews)

  • The working environment really satisfied every one who loves to work in dynamic environment (in 72 reviews)


Cons
  • Your work life balance suffers considerably as you are managing multiple projects (in 77 reviews)

  • If there are, they are very low compared to the long hours you spend (in 46 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Bank Teller at Citibank, Customer Service Representative, and Operation Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bank Teller  in  Rowland Heights, CA
    Current Employee - Bank Teller in Rowland Heights, CA

    I have been working at Citibank full-time for more than a year

    Pros

    Each branch has a very different yet dynamic team. You work as a self-monitored individual as well as a team by helping each other and bring the entire branch together as a whole. Managers are very supportive and willing to back you up as things come along.

    Cons

    Very wide range of different types of customer. Work load always at high demand. Upper management focus too much on performance and sales when over-looking small details at the branch level.

    Advice to ManagementAdvice

    Communicate among others and act as a connection between co-workers and the upper management.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    good benefit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller  in  San Francisco, CA
    Current Employee - Teller in San Francisco, CA

    I have been working at Citibank part-time for less than a year

    Pros

    great benefit AND flexible time

    Cons

    no for work visa for, no

  3.  

    HR Advisor

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Citibank

    Pros

    Work environment is dependent on the business/department you are in. Lots of potential, growth opportunities, work-life balance

    Cons

    Huge company, you can feel lost at times. It can be chaotic and you have to be in the drivers seat all the time to move things forward.

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  5.  

    Great company with global opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Vice President  in  Jacksonville, FL
    Former Employee - Senior Vice President in Jacksonville, FL

    I worked at Citibank full-time for more than 8 years

    Pros

    Never bored! Always something interesting and challenging to contribute to. The compensation, benefits, and growth opportunities are good!

    Cons

    The overhead of process and "box checking" is heavy! Promotions only come through moving roles or divisions, it is almost impossible to advance within a single area by just getting better at what you do. Also, the "Jack Walsh 1-N" is almost to the toxic level in some divisions now.

    Advice to ManagementAdvice

    Seek some balance that truly measures and rewards high performing (and producing) teams rather than continually cutting out or disheartening the good performers on those teams by labeling them as "needing improvement".

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Team Lead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Lead  in  Jacksonville, FL
    Former Employee - Team Lead in Jacksonville, FL

    I worked at Citibank full-time for more than 3 years

    Pros

    Loved the people across the board. Lots of great benefits. Flexible. Enjoyed my time there.

    Cons

    Pay was below average. Citibank does not pay for performance. The way they pay people is all over the map.

    Advice to ManagementAdvice

    Pay for performance, Put more value into your good people. Keep up the great benefits.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Overall positive

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Citibank

    Pros

    Generally easy to work environment

    Cons

    Slow to the market change

  8.  

    good work place, great people,

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Citibank

    Pros

    good culture, good comp, optimistic about the company future

    Cons

    bueauratic, things are slow sometimes. one little took forever to get done

  9.  

    Great international company with solid values.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Citibank

    Pros

    Great benefits and lots of room for growth.

    Cons

    Lots of systems to understand.

    Recommends
    Approves of CEO
  10.  

    Great job, Worst HR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - PT Teller  in  New York, NY
    Current Employee - PT Teller in New York, NY

    I have been working at Citibank part-time for less than a year

    Pros

    Great job environment, great people, great clients, great offices.

    Cons

    Worst HR based only in Florida, worst communication, worst information clarity.

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker  in  Dallas, TX
    Current Employee - Personal Banker in Dallas, TX

    I have been working at Citibank full-time for more than a year

    Pros

    I love the idea to make a global name that is recognized across the world and to make sure the service one receives in one place is the same as is in other please.

    Cons

    Citibank is very fast to cut peoples' jobs with out any word. They are mostly about their money and status no matter what will do what ever it takes to maintain the a global image.

    Advice to ManagementAdvice

    I would stress to upper management to look deeper in the branches and call centers to under stand what the works are really needing. I know that upper management has the best intentions to make the bank money but there is a right way and a wrong way.

    Recommends
    Neutral Outlook
    Approves of CEO

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