Citibank

  www.citibank.com
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Citibank Reviews in San Francisco, CA

Updated Feb 6, 2014
All Employees Current Employees Only

3.1 16 reviews

100% Approve of the CEO

Citibank CEO Michael Corbat

Michael Corbat

(2 ratings)

36% of employees recommend this company to a friend

Review Highlights

Pros
  • The work life balance is a great reason to work at Citibank(in 50 reviews)

  • Positive working environment that is conducive to forming good working relationships with colleagues(in 62 reviews)


Cons
  • Your work life balance suffers considerably as you are managing multiple projects(in 69 reviews)

  • Long hours and a complete lack of leadership from a soft side in developing careers from Managers(in 42 reviews)

16 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    This is a great company if you apply yourself.

    Bank Teller (Current Employee) San Francisco, CA

    ProsBonus, mobility, great environment, high pay compared to most banks, sales goal not as high as other banks, timing flexability based on locationflexability

    ConsWork Saturdays, sales goals, early morning meetings

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    citi - where c stands for change

    Citibank (Current Employee) San Francisco, CA

    Pros+ leadership is passionate about winning
    + lots of opportunity to grow into management positions
    + pay is competitive with other mainstream banks
    + global footprint provides opportunity to work cross-border and possibly tee-up opportunities to work overseas

    Cons- frequent change to product, process and leadership
    - culture of micro-management
    - too much self-reporting, should be more automated

    Advice to Senior Management- recruitment needs to improve. too much turnover and new talent being brought in is sub-standard

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Personal Banker during the recent turbulent downturn.

    Personal Banker (Former Employee) San Francisco, CA

    Pros-Pay and bonus structure among the highest with retail banking branch positions.
    -Generally dealt with better quality customers
    -Clean well designed branch layouts
    -Set policy and procedures
    -Size and scale of bank's offerings

    Cons-Corporate and Upper Management implement policies and programs that don't work well in the real world branch environment
    -The Wachovia "takeover" was not handled very well
    -Size and scale of bank
    -Constant micromanaging from multiple layers of management

    Advice to Senior Management-Remove some of the (multiple) layers of management
    -Focus on what the bank does well. Competing with the WF and Chase's of the world has not served the bank well
    -Create clear goals for your employees and give them the training and resources to succeed instead of constant micromanaging (sales tracking, conference calls etc)

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Working for Citibank

    Loan Documentatiion Representation (Former Employee) San Francisco, CA

    ProsCitibank is a very large company.

    ConsYou might get laid off.

    Advice to Senior ManagementNone.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Horrible management

    Business Banker (Current Employee) San Francisco, CA

    ProsGreat people in the branches.

    ConsVery age biased. They are systemicallt forcing older employees out to bring on younger

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    A job..

    Business Banker (Former Employee) San Francisco, CA

    ProsGreat work parties and sponsorship dinners. Pay is higher than most banks but only becuase you have to research everything on your own on mediocre technology.

    ConsMicromanaging managers, the technology is horrible, banker help line is horrible they have no idea how to resolve customer issues. Help line is outsourced to another country. bonus package kept changing..

    Advice to Senior ManagementChange systems and to stick with a consistent way of compensating employees

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Proud to wear the Citibank badge!

    Financial Center Manager (Current Employee) San Francisco, CA

    ProsGlobal bank with upward mobility

    ConsFinancial services industry in general is challenging in this economy

    Advice to Senior Managementna

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Heartbreaking

    Financial Center Manager (Former Employee) San Francisco, CA

    ProsFreedom to provide client service as needs arose in difficult situations. I was always supported on a customer level.
    Total compensation was excellent.
    Exceptional financial center location and environment.

    ConsLong hours as a financial center manager.
    Large disconnect between what is expected in the role of a Financial Center Manager in managing
    branch staff vs. what actually takes place.
    Although always polite on the surface, there is constantly an underlying fear of making the slightest error.
       There is no relief from the fear.
    As a manager, one can feel extremely alone.

    Advice to Senior ManagementPlease take a look at the incredible employees, especially your office managers. I am particularly
    referring to those who are no longer with Citi. I would be happy to grab a flight to New York to tell my story. Or, at the very least, read this message. I lost my heart and my life when I left my job.
    I am wearing my 25 years- of- service watch. When I left, my supervisor whispered on my ear "Sue
    us. PLEASE sue us!'. I cannot sue you. I loved you all so much.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    It is a job with a well known company during an economic decline.

    Business Banker (Current Employee) San Francisco, CA

    ProsWell known company worldwide with excellent benefits.

    ConsThe opportunity to advance or make anything above and outside of your base salary is almost non existent even though it is a requirement by management to bonus, no one is bonusing. The fact is, banking is the plague, and the requirements to keep your job are not feasible. it may not be fair to completely blame JUST Citibank for this, as I think it is industry wide.

    Advice to Senior ManagementRestructure the comp plan so the employees have the opportunity to match what is being expected, as of now, there is no chance to meet expectations based on the current layout.

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Tough work! Lots of pressure.

    Teller (Former Employee) San Francisco, CA

    ProsLarge company. Good benefits. It's hard to find a more global bank in San Francisco if you want to get into that field.

    ConsThe customer base is a mix of very rich along with people who just kinda ended up there. I never got a fee for who is a "citibank" customer.

    Advice to Senior ManagementFocus more on the customer experience and decide what you want to do. I worked there and I still don't have a sense of the culture.

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