Citibank Reviews in San Francisco, CA

I have been working at Citibank

Pros – Global bank with upward mobility

Cons – Financial services industry in general is challenging in this economy

Advice to Senior Management – na

Yes, I would recommend this company to a friend

I have been working at Citibank full-time for less than a year

Pros – Great people in the branches.

Cons – Very age biased. They are systemicallt forcing older employees out to bring on younger

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

I worked at Citibank

Pros – Great work parties and sponsorship dinners. Pay is higher than most banks but only becuase you have to research everything on your own on mediocre technology.

Cons – Micromanaging managers, the technology is horrible, banker help line is horrible they have no idea how to resolve customer issues. Help line is outsourced to another country. bonus package kept changing..

Advice to Senior Management – Change systems and to stick with a consistent way of compensating employees

No, I would not recommend this company to a friend

I worked at Citibank

Pros – Freedom to provide client service as needs arose in difficult situations. I was always supported on a customer level.
Total compensation was excellent.
Exceptional financial center location and environment.

Cons – Long hours as a financial center manager.
Large disconnect between what is expected in the role of a Financial Center Manager in managing
branch staff vs. what actually takes place.
Although always polite on the surface, there is constantly an underlying fear of making the slightest error.
   There is no relief from the fear.
As a manager, one can feel extremely alone.

Advice to Senior Management – Please take a look at the incredible employees, especially your office managers. I am particularly
referring to those who are no longer with Citi. I would be happy to grab a flight to New York to tell my story. Or, at the very least, read this message. I lost my heart and my life when I left my job.
I am wearing my 25 years- of- service watch. When I left, my supervisor whispered on my ear "Sue
us. PLEASE sue us!'. I cannot sue you. I loved you all so much.

No, I would not recommend this company to a friend

I have been working at Citibank

Pros – Well known company worldwide with excellent benefits.

Cons – The opportunity to advance or make anything above and outside of your base salary is almost non existent even though it is a requirement by management to bonus, no one is bonusing. The fact is, banking is the plague, and the requirements to keep your job are not feasible. it may not be fair to completely blame JUST Citibank for this, as I think it is industry wide.

Advice to Senior Management – Restructure the comp plan so the employees have the opportunity to match what is being expected, as of now, there is no chance to meet expectations based on the current layout.

I worked at Citibank

Pros – Large company. Good benefits. It's hard to find a more global bank in San Francisco if you want to get into that field.

Cons – The customer base is a mix of very rich along with people who just kinda ended up there. I never got a fee for who is a "citibank" customer.

Advice to Senior Management – Focus more on the customer experience and decide what you want to do. I worked there and I still don't have a sense of the culture.

I have been working at Citibank

Pros – The Bank has a good reputation, now.
It pays some employees well.

Cons – They are always hiring outside people to promote.
Sometimes it is not clear what the goals are; they seem to change half way
through the year. Good to be in with the boss.

Advice to Senior Management – Too many layers of management. They don't listen enough to employees who are on
the firing line. The technology is outdated.

I have been working at Citibank

Pros – good overall management and communication skills

Cons – bad overall structure and delegation skills

Advice to Senior Management – they are bad as it is

Yes, I would recommend this company to a friend

I worked at Citibank

Pros – Prestige of a well known company name and professional working environment. No pressure to sell financial products. Stable and the ability to move between branches.

Cons – Boring and becomes repetitive. Operations managers are required to work over the weekend and stay late to close the branch which is not good for those who has a family.

Advice to Senior Management – Pay more for hard working employees to prevent high turn over rate and save on the cost of turning new employees.

No, I would not recommend this company to a friend

I worked at Citibank

Pros – If you got skills in making friends in high places, this company will let you move up fast. If you are a good sales person, you can get great support from the management.

Cons – It is all about sales, granted that I signed up for a Personal banker (Sales) position. The business is all about selling the products, not selling the "right" products for the customers.

Advice to Senior Management – Managers should know in and out about the business. Manager's lack of knowledge on products and procedures were so frustrating.

Yes, I would recommend this company to a friend