Citicorp North America Reviews

Updated April 6, 2015
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Citicorp North America CEO William J. Mills
William J. Mills
1 Rating

Employee Reviews

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  1. Not all bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Collections in Kansas City, MO
    Former Employee - Collections in Kansas City, MO

    I worked at Citicorp North America full-time (more than 3 years)

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Citicorp call centers have quality people working for them. As an employee, I had a blast with my co employees.

    Cons

    They are weird with policies & always contradict themselves. For example, they offer help paying college classes but then make it impossible to change your schedule once theyve paid for the courses. Or they offer hugely discounted child care on premesis, but their health plan makes you pay extra for family planning.

    Advice to Management

    Upper management doesnt understand that by making their employees happy, they would get better work. Crunching numbers & crying about time on a call is annoying & repetetive. Some calls take awhile.

  2. Not a great experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Citicorp North America

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Most people are great people and great to work with.

    Cons

    Poor middle management. If someone is taking advantage of a situation. Counsel that person, don't make a new rule/policy. Enforcement of current policies and rules are all that is needed.

  3. Finance is a miserable place to work at Citi!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Vice President in New York, NY
    Former Employee - Senior Vice President in New York, NY

    I worked at Citicorp North America full-time (more than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Its a large organization with growth opportunities if you are not a Finance Professional.

    Cons

    Citi is moving all of its Finance positions outside of the US to low cost locations. It is a horrible place to work. Ridiculous hours, and no concern for the employee. Very unprofessional. Only workers face discrimination.

    Advice to Management

    Reconsider the jobs being moved outside the US. Also, reconsider older employees who have alot to contribute and are not valued.

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  5. how to influence people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern

    I worked at Citicorp North America as an intern (more than 8 years)

    Negative Outlook
    No opinion of CEO
    Negative Outlook
    No opinion of CEO

    Pros

    unwillingness to training courses esp internally. Entrance into communications and utility fields kept hush, hush, so everyone can get promoted with the Fed none the wiser. Wow, my kind of company!

    Cons

    Falling over each other to meet quantitative goals, only inployees have no difficulty crossing division lines to claim 'new ideas' to structure new deals without bothering to consult soliciters to refine documentation.

    Advice to Management

    C N.A. is less than book. bail If stars weren't mandatory, company "doesn't deserve the star it has on the wall at Langley" [ref=Bourne Identity]

  6. Manager, Infrastructure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager, Infrastructure in Elk Grove Village, IL
    Former Employee - Manager, Infrastructure in Elk Grove Village, IL

    I worked at Citicorp North America full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great benefits, 401K matching, Health bennies ok

    Cons

    BAd bosses, hard, long hours, misunderstood direction and impossible tasks delegated to me.

    Advice to Management

    More theory Y than Theory X management style. Listen to your people, hire more staff who are competent to do the work.

  7. High Schoolish

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Help Desk Support in San Antonio, TX
    Former Employee - Help Desk Support in San Antonio, TX

    I worked at Citicorp North America full-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    None that I can think of.

    Cons

    Promotions based on who you know not what you know.

  8. Rigorous work culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Quality Assurance Engineer in Irving, TX
    Current Contractor - Quality Assurance Engineer in Irving, TX

    I have been working at Citicorp North America as a contractor (more than a year)

    Pros

    Lots of work to do

    Cons

    No good leadership / Management present

    Advice to Management

    Please be more organized

  9. Good pay master, but poor middle management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Vice President in Pune (India)
    Current Employee - Assistant Vice President in Pune (India)

    I have been working at Citicorp North America full-time (less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good salary, competitive work environment, Citicorp's aggressive nature to adopt and invest in the latest and the best technologies and ideas.

    Cons

    lack of pay and position parity, too much of organizational realignments.

  10. Good pay, but not worthy for a developer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Applications Dev Senior Analyst in Mumbai (India)
    Former Employee - Applications Dev Senior Analyst in Mumbai (India)

    I worked at Citicorp North America full-time (less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    If you are into production support, then join for good package. But prepare for the interview as if you are a developer and working on some hi tech organization.
    They take a developer and give them good package (not to forget, constant reminder of it) and make him into a production support individual.

    Cons

    1. They will tell you it's a development role while interviewing, while once you are inside they will give you production support

    2. They will make you work in shift, while avoiding calling it shift job

    3. They call it a captive and CoE, while the senior management thinks of it as a support center

    4. Main work in US, only support functions are coming to India

    5. Work - Life balance - Non-Existent

    6. Indian HR is under the US manager. They have no voice

    7. Very confused about if they are a product organization or a service organization

    8. Employee satisfaction - NIL

    9. Employee support - NIL

    10. Employee care - NIL

    Advice to Management

    - Stop making people think you are a development center and duping people to join it. Instead share the actual work you do, so that people are not blinded by the package only.

    - Tell the candidates that you don't believe in work-life balance and it will make future employees chose you wisely.

  11. Citicorp Mumbai

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Mumbai (India)
    Current Employee - Anonymous Employee in Mumbai (India)

    I have been working at Citicorp North America full-time (more than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Excellent place to learn and implement

    Cons

    Work life balance need to be restored

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