Citigroup Reviews in Dallas-Fort Worth, TX Area

Pros

- Training...if you have the time, the training opportunities are great.
- Flexibility - most employees have the opportunities to work from home

Cons

POLITICS! Be ready to play the game.

Advice to Senior Management

*sigh*...as if they'll listen.

Pros

great benefits and fun coworkers

Cons

fairly incompetent senior management team. Promoting people who are good individual contributors, not good managers.

Pros

Work from home (which comes with good and bad)
Higher salary than industry
Good benefits

Cons

Too much work... Work an average 70 plus hours a week

Unrealistic expectations from management

Lack the business tools which directly affect their employee’s ability to perform in an effective manner, wasting time, money and adding frustration and unnecessary delays

Lack of interaction and support from upper management

Lower level management is not open to process improvement, seem to be more self absorbed with their own career initiatives rather than over all department improvement or providing any type of mentorship.

Advice to Senior Management

Invest in manager training and better tools

Pros

Benefits package comprehensive and pricing to employee(s) fair. Proactive with FMLA and disability issues. Working environment well spaced, well lit, and generally quiet for this type of business. Centrally located in the DFW metroplex, outstanding cafeteria, clean breakrooms, close to external food services. Generally speaking, treatment of employees was fair and very respectful.

Cons

Long hours at month-end, month-end close. Long hours at mid-month. Occasionally these long hours interefered with attending college courses at night.

Advice to Senior Management

Senior management needs to become more involved and proactive in mentoring and coaching their female employee population at all levels. While generally yearly employee reviews are based on employee production, there are times when manager's personality dislikes taint the reviews - this needs to stop.

Pros

Benefits are very good
Easy and normal to work remote
Facilities are modern and clean
Chance to learn the latest technologies

Cons

Because its a bank, security and auditing are more important than making sure we can backup/restore the computer systems. This is evident in the amount of paperwork needed to get anything done. Often given projects to deliver that are late before the paperwork was started which means everything gets escalated.

Advice to Senior Management

There are so many little things you could do to make your employees more productive and able to get something done but no one will champion that idea.
Stop letting everyone escalate minor issues to upper management. Trust that the managers who work for you have a good reason for their decision.

Pros

Large complex, good staff, plenty of space to move around. My coworkers are very knowledgeable and helpful and there is always something that has to be done.

Cons

It took me a long time to get my badge to enter the building. It is also taking a long time for me to receive all of the necessary network permissions for my job.

Advice to Senior Management

With the little time I have spent at this company I really cannot offer anything. I just hope that management remains helpful and to the point.

Pros

The flexibility - I've been working remote for 4 years. It has saved me tons of commuting money! Also, the management I've experienced actually cares.

Cons

It would have to be the amount of change. But, that's really anywhere.

Pros

Great Company ; Great Benefits; Always offering work shops

Cons

You never know whats going on ; one thing is going great the next minute and then it heads down hill.

Pros

They have the largest network in the world so you receive exposure to a lot of different case studies and every kind of outage that can occur. If you are self motivated and very quick study, you can become a world class network engineer and move those skills into any network and become really great.

Cons

The corporate culture is terrible. They do not foster learning and operate in a very haphazard way. If you don't know something you will be afraid to ask because you will be belittled for not knowing it. Gossip among the "in-crowd" has caused alot of really good engineers to leave your employ because of a false sense of entitlement and backstabbing. To get started in the network is a nightmare of red tape. It is a real "boys club" where u have to be "liked" to get ahead regardless of talent. Extremely prejudicial against Spanish speakers. Worked more and paid less.

Advice to Senior Management

Correct your managements attitude about subordinates and foster a more open environment to learning. New technologies are coming out everyday and NO ONE can know everything. Also being friends should not be a criteria for promotions. Reward your most prized network people to encourage more Spanish speakers to join your organization. I have discouraged anyone I know from working there. One friend did not head me advice and he worked for you for a week and took a lesser salary just to leave your employ.

Pros

Good Dental and Vision benefits.

Cons

Poor Strategic management and communication amongst upper level management.