Citizens Community Federal Reviews

Updated April 16, 2015
9 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
Employment Status

Reset
3.0
Rating Trends
Recommend to a friend
Approve of CEO
Citizens Community Federal President and CEO, Citizens Community Bancorp and Citizens Community Federal Edward H. Schaefer
Edward H. Schaefer
1 Rating

9 Employee Reviews

Sort: Popular Rating Date
  1. Loan Operations Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Citizens Community Federal full-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Family oriented, flexible, team atmosphere

    Cons

    Training program (lack of), lack of communication


  2. Don't expect to be treated fairly.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Citizens Community Federal

    Pros

    The best part of Citizens Community Federal is how each individual branch becomes its own family. I became very close to my branch, and we all worked hard together. very flexible

    Cons

    It seems like they are always in a state of 'redesign' our branch went through 3 regional managers in 3 years, none of them are with the company anymore. no structure to pay. many employees are doing the same job (heck, even hired within the same WEEK) and they don't make the same wage. The entire time I was there, nobody got any raise or recognition for hard work. Upper management treats all 'lower' employees like numbers. You will be lucky to even get eye contact from a visiting manager.


  3. Not Quite What You Expect

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Citizens Community Federal full-time

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Great Staff to work with, those who have been there long are very helpful. Have frequent contact with upper management, and connections with HR, service center, IT etc. which makes it easy to get help or solve problems. Wonderful products!

    Cons

    Turnover is terrible, there isn't proper training for the smaller positions so the employees make frequent mistakes and make no money for the newer branches. Any employees outside of the corporate district are disregarded. No room to move up in the company as there are NO management positions outside of DMs. No bonuses. No raises unless you're promoted, which very rarely happens.

    Advice to Management

    A training program should be implemented for incoming staff, or one branch from each district should have an experienced employee who is dedicated for training all new staff. More raises, or incentives (attainable) should be implemented. Focus on helping and growing the lower/new branches instead of praising just the home branch for it's stable success.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. It's an alright temporary job, but I couldn't imagine making a career out of it.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Support
    Current Employee - Branch Support

    I have been working at Citizens Community Federal full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Co-workers are pleasant. Good rapport with some of the customers.

    Cons

    It seems as though management doesn't understand that maintaining lower level employees is important for creating trust between the bank and its customers. When customers notice that the employee turnover rate is roughly every six months, it is not good for business. More steps should be taken to keep current employees satisfied.


  6. Positive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Wisconsin Rapids, WI
    Former Employee - Teller in Wisconsin Rapids, WI

    I worked at Citizens Community Federal part-time (Less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Co-workers extremely knowledgeable and helpful.

    Cons

    Company doesn't keep employees in the light of change.

    Advice to Management

    More communication within entire company to satisfy the needs of lower status employees.


  7. Citizens was a real good place to work.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Eau Claire, WI
    Former Employee - Teller in Eau Claire, WI

    I worked at Citizens Community Federal

    Recommends
    Recommends

    Pros

    Flexible, low stress, recognition, relaxed

    Cons

    typical banking job, low pay

    Advice to Management

    I felt like I was treated very good as a teller although the pay was a bit low.


  8. perfect school job but i would not recommend it long term

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller
    Current Employee - Teller

    I have been working at Citizens Community Federal

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    flexible hours, great school job, the hours are pretty good as well. The weekend hours are only Saturday until 1:00

    Cons

    few opportunities for advancement. Even if they say there is. Pay is the worst of all banks in the area.

    Advice to Management

    I would advise to expand other branches only if the funding needed is available. It seemed that the newly opened branches were not efficient


  9. Full Time Teller

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller
    Current Employee - Teller

    I have been working at Citizens Community Federal full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Like the people I work with. Great College Job.

    Cons

    Promotions and raises are often promised but never happen.

    Advice to Management

    Stop filling your employees with BS.


  10. Lack of Training

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Citizens Community Federal full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Many of the people working there are very nice and usually willing to help. Company is moving in the right direction given where they were, but still seem to prefer to hire upper management from one certain bank.

    Cons

    Lack of proper training, unrealistic expectations, some mid managers unwilling to help much, currently in hiring freeze because of poor decisions by previous upper management

    Advice to Management

    Don't take advantage of employees and get some better training in place.



Showing 9 of 9 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.