Citrix Systems Reviews

Updated September 3, 2015
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Citrix Systems President, CEO, and Director Mark B. Templeton
Mark B. Templeton
829 Ratings

Pros
  • There used to be good work-life balance (in 149 reviews)

  • It's generally easy to work from home for a day or so or take time off (in 35 reviews)

Cons
  • Promotes work/life balance with no evidence of such (in 27 reviews)

  • 4-I wont even start talking about middle management (in 29 reviews)

More Pros and Cons

1,155 Employee Reviews

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  1. Helpful (1)

    Looks great from the outside. Painful on the inside.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in Redmond, WA
    Former Employee - Marketing Manager in Redmond, WA
    Doesn't Recommend
    Approves of CEO

    Pros

    Seemingly good reputation from the outside looking in.

    Cons

    Highly political. Senior management has poor communication. Getting closer to competing directly with Microsoft and it is unclear how Citrix will adapt and maneuver.

    Advice to Management

    Stop playing golf.


  2. Helpful (1)

    No longer a leader in anything

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in San Jose, CA
    Former Employee - Sales Manager in San Jose, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Excellent benefits and reasonable salaries

    Cons

    This is a company that can't figure out what to do now that their legacy product has peaked.

    Advice to Management

    Figure out what you want to do now tghat the company is increasingly less relevant


  3. Helpful (5)

    No longer an innovator - don't work here if you can think.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - UI Designer in Santa Barbara, CA
    Former Employee - UI Designer in Santa Barbara, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    A good history of products in the division I worked in, Citrix Online, which was an acquisition formerly known as ExpertCity. Citrix would not have GoToMyPC, GoToMeeting, or GoToAssist without this acquisition. ExpertCity was an innovative company with some extremely bright people. The products they created were strong and breathed new life in to Citrix as a whole. It was fun working at ExpertCity and Citrix up through the initial period after the acquisition.

    Cons

    After the acquisition of ExpertCity was complete, the talent began to disappear. The geniuses behind ExpertCity all quit, one by one, cashed out their options, and founded new startups. Making matters worse, there was an incredibly complex/redundant middle management structure with an emphasis on consensus, making any forward progress almost impossible due to constant conflicts. The company has yet to release a new product since the acquisition in 2004, aside from incremental updates to maintain compatibility with operating system changes (Windows Vista, etc.), or spinoffs which are more marketing pushes than actual development. Fresh ideas were quite literally laughed at, or the thought of them instilled dread and panic in some middle management execs. The sense I got about the rest of Citrix outside of this division in California is that it is very different culturally than the company they acquired. Their products seem incredibly arcane, dated, and so buggy that it's an absolute miracle of salesmanship that anyone takes Citrix seriously. MetaFrame is one of the most ugly, buggy pieces of software I've ever seen, for example. Citrix's CEO Mark Templeton made a few trips out to California to see how we were doing. He's very personable and a great communicator, but lacks vision. Some of the ideas he expressed to us in meetings were so half-baked and silly that they would actually make excellent comedy. They also had nothing to do with the direction of the company at the time or subsequently - it was just mindless wheel spinning. Somewhat amazingly, the company is still performing well, most likely because many businesses are entrenched into b2b subscription-based plans with Citrix that are pure gravy.

    Advice to Management

    Acquire another innovative company, it's the only way you guys seem to be able to keep pace. It's time again.


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  5. Helpful (2)

    Great Peers, but no consistent promotion policy, poor salary, lack of training/career advancement

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Santa Barbara, CA
    Current Employee - Senior Software Engineer in Santa Barbara, CA
    Doesn't Recommend
    Approves of CEO

    Pros

    Team members are great to work with - smart and down to earth.

    Cons

    Very Poor Salary compared to peers. Lack of recognition for projects not visible to senior management. Inconsistent promotion policy. Lack of training and career advancement.

    Advice to Management

    Provide training opportunities for rank and file rather than just management training to managers. Pay us at least the market salary - it doesn't help if the performance appraisal is really great but there is no corresponding salary increase.


  6. Helpful (1)

    Stay away from marketing department

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Santa Clara, CA
    Former Employee - Anonymous Employee in Santa Clara, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Good pay Cool technology Excellent flexible work environment

    Cons

    Micro managing executives Disorganized leadership Low morale

    Advice to Management

    You're rotting from within. Beware. Certain execs who talk the talk to the public should be kept far away from those who actually do the work.


  7. Helpful (1)

    The Markting Dept is Not Well

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Santa Clara, CA
    Former Employee - Anonymous Employee in Santa Clara, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Most employees are smart and know their stuff. Food is good. Bene fits and pay are excellent.

    Cons

    The senior management at Citrix in the Marketing Dept is condescending, micro managing, unskilled, insecure and mean. Don't trust the nice people you meet in the interview. They may turn on you once you're in. In Marketing I witnessed the most immature and surprisingly unprofessional behavior this side of Kindergarten. Dysfunctional barely begins to describe this department. If you respect yourself, stay away. No matter how much they pay you. The situation is just plain sad, abusive, and unfortunately disguised.

    Advice to Management

    You can't be the company you want to be when there is such incompetence in the team responsible for your outbound communications.


  8. Helpful (5)

    Incompetent Management with a lot of deadwood posing as valued contributors.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Clara, CA
    Current Employee - Anonymous Employee in Santa Clara, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    - Go to Meeting access - Flexible work hours - Silicon Valley location is okay

    Cons

    - Terrible company work etiquette. Managers call way too many meetings and then don't show up or are always late. No agendas or goal oriented time lines. When not in fire drill mode managers cannot be located. Reactionary and shoddy work ethic. Expectations are very low for deliverables. - Product updates are pushed live with glaring usability issues. Being first is more important than product reliability and usability. - CEO is invisible to employees. Idolizes Apple. Gives direct orders to "make it more like Apple". - High level of cronyism in mid and upper level management. Tyrants are allowed to make unqualified changes to product in the development stage over-riding months of preparation work. - Ugly cubicle farm office environment with few perks. Lack luster cafeteria in building that no one goes to.

    Advice to Management

    Clear out the deadwood. Too many employees are riding the gravy train without contributing anything. Need to update company perks and benefits in order to attract work class employees. Citrix is an innovation follower not a leader.


  9. Helpful (1)

    Not all Citrix locations are a good , Jersey city office sucks

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Jersey City, NJ
    Former Employee - Software Engineer in Jersey City, NJ
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Citrix Systems full-time

    Pros

    Benefits, perks, free food, friendly people

    Cons

    Worst place/team to work in citrix

    Advice to Management

    Treat all employees equally and try to create a positive environment


  10. Helpful (2)

    Kids With Guns

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager
    Former Employee - Senior Manager
    Doesn't Recommend
    No opinion of CEO

    I worked at Citrix Systems full-time (More than 5 years)

    Pros

    Work Flexibility Free and Inexpensive Food Nice working environment

    Cons

    Highly political environment, run without rudimentary controls over what a senior manager can do if they want to get rid of someone. They won't fire them outwardly, but constructive dismissal is practiced routinely in certain parts of the company.

    Advice to Management

    Pay a little more attention to what the kids in HR are doing to people.


  11. Helpful (4)

    Learn and Move on Quickly.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Engineer in Alpharetta, GA
    Current Employee - Technical Support Engineer in Alpharetta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Citrix Systems full-time (More than 3 years)

    Pros

    - Lots to learn - Tons of Great People - Cheap Medical unless you have family then it's around 500/Month - Metrics are visible to everyone. - Great Culture.

    Cons

    Pay: there is a mass exodus from Citrix for 40-60% better money, crap raises, promotions are based on favoritism(Ft Lauderdale), New Software Releases have NO documentation and support just needs to figure it out.

    Advice to Management

    None, they won't listen. Ask your self why half of the XenDesktop Senior department just left.



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