Citrix Systems

www.citrix.com
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Citrix Systems Reviews

Updated March 2, 2015
Updated March 2, 2015
933 Reviews
3.7
933 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Citrix Systems President, CEO, and Director Mark B. Templeton
Mark B. Templeton
714 Ratings

Review Highlights

Pros
  • The ability to work from home really helped gain a better work/life balance (in 149 reviews)

  • It's generally easy to work from home for a day or so or take time off (in 35 reviews)


Cons
  • Work-life balance is no longer existent (use to be something coveted here) (in 27 reviews)

  • The 'middle management' makes all the decisions without leveraging the talent below them (in 29 reviews)

More Highlights

Employee Reviews

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  1.  

    Good company to work for with a range of generally well-regarded products

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director, Engineering in London, England (UK)
    Current Employee - Director, Engineering in London, England (UK)

    I have been working at Citrix Systems full-time (more than 10 years)

    Pros

    The other people in the company are a genuine reason people on the whole are happy to stay. They are smart and generally have egos which are under control. There is great flexibility around working hours etc and benefits and salary are all fair or above. Expect to work hard, but you will have fun doing so.

    Cons

    The strategy and overall direction of the company give some cause for concern. There have been some acquisitions in recent years which don't really seem to fit and have also resulted in an engineering workforce that is increasingly dispersed over too many locations to be efficient. There is talk of cleaning that up but not enough action yet. Competition is also squeezing profitability. Mark Templeton as CEO doesn't seem quite the visionary that he was.

    Advice to ManagementAdvice

    There have been a lot of changes in the last couple of months and not all rolled out together which gives a feeling of perpetual churn and uncertainty. Make sure that the accountability and leanness which you are pushing down into the organisation also applies at the top level.

    Neutral Outlook
    No opinion of CEO
  2.  

    A shell of what it once was, ShareFile is on the decline

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Corporate Sales Representative in Raleigh, NC
    Former Employee - Associate Corporate Sales Representative in Raleigh, NC

    I worked at Citrix Systems full-time (less than a year)

    Pros

    You can make more money cold calling here than anywhere else. Free food, cafeteria and gym, new building is AMAZING. Great location in Raleigh. Parties are amazing, at least one happy hour a month (open bar tab). You learn a lot very quickly.

    Cons

    With all the positives of Citrix, there are just too many negatives. Most of the position is based on luck, which wouldn't be a huge negative if you weren't one bad month away from being terminated at all times. Have you exceeded your goal by 200% for 3 quarters in a row? Miss goal your monthly goal twice and you are gone. It didn't use to be this way, but they became a victim of their own success. Grew too fast, didn't have a clear sense of their identity.

    Most of the managers you interact with are great people, ShareFile is adamant about only hiring managers from within so they understand your position and have already had success. But this cuts back because they tend to be young, irresponsible and mostly clueless. The VP of Sales is an amazing dude, and his energy is addictive. He created an incredible sales engine that is built upon respectable values.

    Unbeknownst to him, the managers on the floor rarely uphold these values and very frequently ignore them. Favoritism is often given to the worst individuals. I could go on forever. This is such a promising position in theory, but up and on the ground, it is ugly.

    Advice to ManagementAdvice

    Be sure to the sales team core values. Don't give special treatment to select employees (LQT), this creates a ton of resent on the team. Need to force someone to change verticals? Fine, but don't terminate them because they have to spend half the month retraining and rebuilding a pipeline. You are losing a ton of talent because you treat employees as canon fodder during resource allocation.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Not what it used to be...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Engineer in Dublin, Dublin (Ireland)
    Current Employee - Technical Support Engineer in Dublin, Dublin (Ireland)

    I have been working at Citrix Systems full-time (more than 8 years)

    Pros

    Flexibility for some employees to work from home
    Some great colleagues
    Competitive salary and benefits

    Cons

    Lots of poor management, filled with "yes men"
    Top down communication only, nobody listens to people below them. So people just do what they are told to do.
    Morale very low
    Overuse of inappropriate metrics with increasingly unachievable figures used to measure people
    Managers actively encourage fiddling of figures rather than questioning their validity.
    Poor training and career development opportunities

    Advice to ManagementAdvice

    Read some books. Listen to feedback from your teams and feed that back up the chain.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 2 people found this helpful  

    Great Company, Problematic Middle Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Escalation Engineer in Alpharetta, GA
    Former Employee - Senior Escalation Engineer in Alpharetta, GA

    I worked at Citrix Systems full-time (more than 3 years)

    Pros

    The Citrix culture is amazing and their mantra of "Work hard, play hard" is evident in everything they do. Great community. Good benefits and salary. Opportunities to work remotely in most cases and a causal dress code. As mentioned in another review, there are also good opportunities for advancement and regular performance reviews. _Direct_ (with emphasis) management trusts and respects you and treats you as a professional. Beverage and snack perks, and a hot breakfast on Fridays.

    Cons

    A somewhat new addition to the middle management with the Support organization has a viewpoint that runs in stark contrast to the Citrix culture and as such, working within this area has become less about caring for the customer and more about metrics. At the time of writing, salary offerings/raises are trending in a negative direction in comparison to the rest of the market.

    Advice to ManagementAdvice

    Stick hard to your core values of treating all people with respect, honesty, integrity, and compassion and shake off anyone in the organization that doesn't meet that standard.

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Not loyal to employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Citrix Systems full-time (more than 8 years)

    Pros

    Good pay, flexibility to work from home, great people and developers at the individual contributor level.
    Interesting technology.

    Cons

    Favors stock price over employees. Would rather have low priced employees in Asia producing poor quality products than highly skilled employees in US and UK producing great products.

    MarkT has lost his edge. New executive team has ruined the corporate culture.

    Advice to ManagementAdvice

    Stop acquiring companies and misusing their technologies and people. Building up the sites in Asia is not the way to strengthen the quality of your products.

    Doesn't Recommend
    Neutral Outlook
  7. 1 person found this helpful  

    Great company, no loyalty.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Fort Lauderdale, FL
    Current Employee - Software Engineer in Fort Lauderdale, FL

    I have been working at Citrix Systems full-time (more than 8 years)

    Pros

    Work life is great and opportunities for being a part of innovation and industry leadership initiatives are in abundance.

    Cons

    This company has no loyalty to its employees. Watch your back about every 5 years.

    Advice to ManagementAdvice

    Learn to be driven by the care and commitment to your most precious asset (employees) over the leading of Wall-street.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    One of very good companies to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Citrix Systems

    Pros

    Best company with Work LIfe balance.
    Compensation on par with most companies in the industry.
    Encourages innovation.
    Food and facilities are top notch.

    Cons

    Tend to get repetitive work after a couple of years.

    Recommends
    Positive Outlook
  9. 4 people found this helpful  

    Once great company, on shaky ground

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Services in Fort Lauderdale, FL
    Former Employee - Services in Fort Lauderdale, FL

    I worked at Citrix Systems full-time (more than 10 years)

    Pros

    Good compensation, much to learn. Depending on your manager, you have the ability to move up, opportunities to develop yourself and flexibility to work from anywhere.

    Cons

    Unfortunately, some bad apples are stifling. Sad to see those are permitted to thrive now. Company has exploded and not been able to properly handle the growth as key leadership has gone downhill. Over 20 mil for a new office with a living garden and then layoffs a few month later? Definitely all about the numbers now, especially since the flaws have been exposed.

    Advice to ManagementAdvice

    You trimmed the wrong fat. Reward loyalty and listen to your employees. Treat them with respect and rid yourself of arrogant leadership only looking to beef up their bank account and LinkedIn profile. Stop outsourcing. Quality over quantity, your customers are paying attention and your competitors are licking their chops.

    Recommends
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Great people, benefits and product, but......

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Analyst
    Former Employee - Financial Analyst

    I worked at Citrix Systems full-time (more than 8 years)

    Pros

    Great people, great product, great pay and benefits

    Cons

    Citrix needs to get back its execution mojo. Although products are superior we are losing market share to competitors. A lot of the issues are due to a subculture of middle management protecting its turf and not doing what is best for the company.

    Advice to ManagementAdvice

    Focus on execution and weed out individuals and layers that do not focus on the greater Citrix good.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Nice place to work.

    Current Employee - Facilities in Fort Lauderdale, FL
    Current Employee - Facilities in Fort Lauderdale, FL

    I have been working at Citrix Systems

    Pros

    Friendly knowledgeable coworkers who are willing to help.

    Cons

    No free protein food, all carbohydrates.

    Advice to ManagementAdvice

    Turkey jerky would be nice of protein.

    Recommends
    Positive Outlook
    Approves of CEO

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