Citrix Systems

www.citrix.com

Citrix Systems Reviews

Updated January 29, 2015
Updated January 29, 2015
877 Reviews
3.7
877 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Citrix Systems President, CEO, and Director Mark B. Templeton
Mark B. Templeton
680 Ratings

Review Highlights

Pros
  • The ability to work from home really helped gain a better work/life balance (in 149 reviews)

  • It's generally easy to work from home for a day or so or take time off (in 35 reviews)


Cons
  • Work-life balance is no longer existent (use to be something coveted here) (in 27 reviews)

  • The 'middle management' makes all the decisions without leveraging the talent below them (in 29 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    You're just another number to Citrix.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate Sales Representative in Raleigh, NC
    Former Employee - Corporate Sales Representative in Raleigh, NC

    I worked at Citrix Systems full-time (less than a year)

    Pros

    The pay is ok and the atmosphere is fun and unique.

    Cons

    Half of the job you can control and the other half is mostly luck. You have some training but it's after your shift. By day two, you're fully immersed into your role. The hiring process is long and it takes only two months to lose employment.

    Advice to ManagementAdvice

    Offer more training and care about your people.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Not Sure Anyone Knows What's Going On

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate Sales Representative
    Former Employee - Corporate Sales Representative

    I worked at Citrix Systems full-time (more than 3 years)

    Pros

    Great products, lots of great people but If you're not in Santa Barbara, you're not really in the club.

    Cons

    No clear direction.
    In-motivated employees.
    Terrible comp plans.

    Advice to ManagementAdvice

    Fix sales comp plans, get a real channel program, stop the buying spree and take care of the products that you have. Reconsider being in the audio business.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Went back

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Citrix Systems full-time

    Pros

    Opportunity is abundant for those who are willing to put on the hours and play by the somewhat vague rules.

    Cons

    Some very inept legacy people. Was hoping that would change sooner rather than later.

    Recommends
    Positive Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 5 people found this helpful  

    Too many calls every day!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Support Representative in Goleta, CA
    Former Employee - Customer Care Support Representative in Goleta, CA

    I worked at Citrix Systems full-time (more than a year)

    Pros

    Free snacks and coffee. Free sodas. Free bagels on Wednesday. Free lunch once a month. No dress code. Pretty flexible approving time off. Some of the management staff are nice.

    Cons

    What makes this job miserable is the huge amount of incoming calls. the calls are non stop. You feel like a prisoner trapped in your cubicle. No time to meet and socialize with peers.
     They are always changing the software even if it works fine and every time they update the software, it just brings in a bunch of calls.
    Your expected be on the phones 85% of the time. And they expect you to answer emails. Not nearly enough time to do both.

    Advice to ManagementAdvice

    My advice is to quit constantly changing the software. If it ain't broke, don't fix it. Every change causes more problems. And wake up and realize that most of your level 1 reps are miserable and unhappy with their positions. Definitely way underpaid for the amount of calls that they take.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 7 people found this helpful  

    Worst Company Ever!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Citrix Systems

    Pros

    Decent Base Salary and Benefits. Bonus is very low compared to other technology companies. Only tech company in South Florida

    Cons

    Very poor talent. They struggle to recruit quality talent in South Florida. Even in the Santa Clara office they are only able to recruit leftover talent, no one from any of the leading universities. If you are asked to relocate to South Florida, do not move here. The talent is sub-par and you will learn nothing. All leaders come either from acquisitions or have risen too fast within the company and are not qualified to perform their role. It is the furthest from a meritocracy where talent is nurtured and promoted.

    Advice to ManagementAdvice

    Eliminate middle-management layers and re-evaluate hiring practices to ensure the best and brightest talent is hired and retained.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Great Company and work Culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Technical Relationship Manager in Jersey City, NJ
    Current Employee - Senior Technical Relationship Manager in Jersey City, NJ

    I have been working at Citrix Systems full-time (more than a year)

    Pros

    The work culture at culture at Citrix is its greatest feature. Even as a remote employee they make a strong effort to make you feel like a valuable team member. Recently they held a team building and training even in New Orleans flying in staff from around the country. It really reinforced the sense of comradery and reinforced our importance within the company. Training is offered in abundance and they allow plenty of paid time to take advantage of it.

    Cons

    As with most tech jobs things move fast. Sometimes I feel like the flash I am running so fast.

    Advice to ManagementAdvice

    Continue your focus on team building it is one of the qualities that I appreciate most.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great place to work,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care in Santa Barbara, CA
    Current Employee - Customer Care in Santa Barbara, CA

    I have been working at Citrix Systems full-time (less than a year)

    Pros

    Nice people, helpful Managers, company values, care about customers, happy hour, work better live better, free food, free coffee, flexible.

    Cons

    Disorganized, training, weekend shifts, high volume of phone calls, monotonous job, late hours,

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Incredible Culture and Mobile Workstyles

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Citrix Systems full-time (more than 3 years)

    Pros

    Mark Templeton, culture, culture, culture, incredible employees, innovative, dedicated and passionate teammates, great technology, products, and solutions, ability to work anywhere on any device anytime, cafe in Ft. Lauderdale is great, nice campus, opportunities to collaborate with fellow employees, fantastic IT supprot department, benefits

    Cons

    lack of career path in certain departments

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Don't go here if you are in sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Citrix Systems full-time (less than a year)

    Pros

    They guarantee the first three months of commissions

    Cons

    They give you no ramp up time and have unrealistic expectations. You are completely on your own when you join here. You get zero support from your sales manager. Don't go here if you have any other offers or want some stability because you won't have any at Citrix. Churn and burn with the AE's. My clients told me that I was their 5th rep in the last two years.

    Advice to ManagementAdvice

    Give salespeople time to ramp up. It is unrealistic to give them 90 days when there is no pipeline.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11. 5 people found this helpful  

    RUN

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Corporate Sales Representative in Raleigh, NC
    Current Employee - Associate Corporate Sales Representative in Raleigh, NC

    I have been working at Citrix Systems full-time (less than a year)

    Pros

    Free lunches, snack and employees

    Cons

    All politics. It's a revolving door and your sales for the first 90 days are out of your control. You do the prospecting and depend on the sales closers to execute the deal. The closers don't care about your deals considering they have other tasks they are responsible for. It's like a corporate college.

    Advice to ManagementAdvice

    Hire managers who actually like their job and know what they are talking about. Stop hiring friends or friends of friends. Qualify your applicants more thoroughly

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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