City Year

  www.cityyear.org
  www.cityyear.org

City Year Reviews

Updated November 12, 2014
Updated November 12, 2014
187 Reviews
3.7
187 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
City Year President Michael Brown
Michael Brown
95 Ratings

Review Highlights

Pros
  • Love the idea of the company and you can be touched by the stories from the corps members (in 17 reviews)

  • Helping students, making a difference (in 7 reviews)


Cons
  • Long hours worked with little recognition for efforts (in 44 reviews)

  • Also - if Corps members around you decide to be negative, it's hard to fight it (in 37 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good experience for young people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager in Philadelphia, PA
    Current Employee - Program Manager in Philadelphia, PA

    I have been working at City Year full-time (more than an year)

    Pros

    -Opportunities to manage people your own age, as well as your peers.
    -Good opportunities for innovations because my department (Impact) is open to new suggestions and ideas.
    -Great camaraderie and support among Program Managers
    -Very important, meaningful work

    Cons

    -Very little formal professional development or training for staff
    -Little room for advancement to Director-level positions
    -Poor top-down communication
    -Low pay and somewhat low morale

    Advice to ManagementAdvice

    Higher pay and more staff support

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Development Manager
    Former Employee - Development Manager

    I worked at City Year full-time (more than 5 years)

    Pros

    Great people, great cause, constantly challenged to do your best with a wonderful, supportive network

    Cons

    Work-life balance could be improved

    Recommends
    Approves of CEO
  3.  

    Great place to work at an entry level position and start a career in the non-profit world.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager
    Current Employee - Operations Manager

    I have been working at City Year full-time (more than an year)

    Pros

    It should be noted that a lot of the pros and cons vary from site to site and only a few things are similar across the sites.
    Great place for entry level employees
    Decent health insurance, paid time off, and 401(k) after 6 months
    Great maternity leave benefits
    Overall is a friendly, people-focused place to work
    Transparent and one of the few companies where everyone gets to give feedback to everyone else, including their superiors.
    Great culture and values, generally great senior leadership
    Growing company with more opportunities as it grows.
    Great opportunities to work at other non profits after working at City Year for a few years
    Young, energetic, idealistic co-workers, surrounded by young idealists (the Corps Members) on a regular basis.

    Cons

    For entry level employees:
    Some opportunities to grow with the organization but only within certain departments
    There is a culture of overworking people which causes early burnout
    Lack of a real flex time policy, meaning that like in most companies, people's time and energy are exploited.

    Advice to ManagementAdvice

    Create a real, meaningful, useful flextime policy
    Work against a culture of working through lunch and past 5 pm on a regular basis
    Create a way to retain entry level employees to become midlevel employees; better pay than the tiny salary bumps that people get year-to-year

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great impact, frustrating bureacracy snd politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Manager
    Former Employee - Program Manager

    I worked at City Year full-time (more than an year)

    Pros

    You get to work in a sector that had a profound impact on peoples lives and a chance to take on significant responsibility.

    Cons

    The environment can be very gossipy and toxic. People are constantly positioning themselves for promotions and egos can get in the way of doing whats best for students.

    Advice to ManagementAdvice

    Focus on creating a stronger culture for staff and provide better training and support for staff to do their work.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  6.  

    Former Corps Member

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corps Member
    Former Employee - Corps Member

    I worked at City Year full-time

    Pros

    Have a chance to make a real difference in the lives of urban kids who really need it.

    Cons

    Leaving the students at the end of the year is very difficult.

    Advice to ManagementAdvice

    Keep on seeking all the feedback from below !

    Recommends
    Approves of CEO
  7.  

    Empowering

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at City Year

    Pros

    Truly concerned about personal and professional growth; feel like you are making a difference in students' lives; staff is very supportive!

    Cons

    Long hours, a lot is expected of you, sometimes without much recognition. Students can be hard to work with

  8.  

    Rewarding work with students, terrible team/work dynamic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corps Member in Philadelphia, PA
    Former Employee - Corps Member in Philadelphia, PA

    I worked at City Year full-time (more than an year)

    Pros

    City Year does offer a lot of training (almost a month in my case) and some of the classes were very helpful.
    Getting to experience a different school environment than I was brought up in
    Working one on one with unique students who all have a story to tell
    Seeing students improve
    Scholarship Money at the completion on your AmeriCorps Term of service

    Cons

    Don't like the team you were assigned to? Tough. Deal with it.
    Team Leader or Program Manager doesn't like you? Get ready for a bumpy year.
    VERY strict time off policies (yes this includes deaths, illness, MEDICAL APPOINMENTS, etc)
    A lot of the training does not prepare you for what to actually expect in schools. The trainings and ideas look great on paper but do not work at every school and definitely not with every student.
    Not able to intervene in dangerous situations.
    Expected that you stay past the end of the day if things were running late regardless of your life outside of CY
    Treated like a monster if you didn't agree with every political, social, religious, life value that the majority agreed with.
    If you're white, you're treated like you and only you have ever received privilege and you should feel guilty and ashamed for it, despite the fact that you're choosing to work in a school and mentor and tutor students.

    Advice to ManagementAdvice

    Upper management in Boston really needs to consider the cost of living in each specific city and adjust stipends based on that. 450 before taxes twice a month is not enough to live in a safe, clean area in Philadelphia and feed yourself and keep the bills paid. 11+ hour work days for what a program manager called "illegal wages elsewhere" really do start to get to a corps member.

    Recommends
    Approves of CEO
  9.  

    Excellent place to work and grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Boston, MA
    Current Employee - Manager in Boston, MA

    I have been working at City Year full-time (more than 5 years)

    Pros

    I've been at City Year for quite a while now and I cannot emphasize enough the amount of opportunities I've had to diversify my skills, take on new projects, and overall gain valuable leadership and management experience. The people I work with are incredibly smart which allows us to ensure we're all consistently kept in our challenge zones.

    Cons

    Change can sometimes move slow as molasses. The company is growing rapidly and often we pause to quadruple check everything when really it just needs to get out the door.

    Advice to ManagementAdvice

    Empower you managers. There is far too much oversight which doesn't allow people to do their jobs.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good mission, poor execution

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corps Member in Washington, DC
    Former Employee - Corps Member in Washington, DC

    I worked at City Year full-time (less than an year)

    Pros

    This is a great AmeriCorps program - it's well respected outside of the community. The uniform is iconic.
    This job was a good after college job.

    Cons

    At least in the DC location, the upper management doesn't care at all about how they treat the corps members. It seems that they see CMs as unimportant since they are only there for a year. CMs are berated for not being able to sit for 8 hours during training days (ha, sorry, we're humans) and expected to be at school (at least in DC) from 8am until 6pm every day with a salary of under $1,000/month (AmeriCorps makes slave labor legal since it's volunteer work). There are no opportunities for personal growth. All of the presentations by in-company employees are obviously only done to fulfill requirements of AmeriCorps quotas for training/personal development hours.
    I cannot see how anyone does this for more than one year. The hours, terrible pay, and rotten apples in the staff make it hard to feel like an idealist.
    I would have quit by November if I didn't love the kids I worked with in the schools.

    Advice to ManagementAdvice

    Care about the opinions of your corps members, see yourself as a change agent in the organization. Focus on diversity beyond race, and stand up when you hear homophobic/sexist/transphobic language. Be in schools more. Quit with the buzzwords - just make it obvious that you care.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11.  

    Great mission, impossible to have dissenting view

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at City Year

    Pros

    This is a wonderful mission, powered by enthusiastic corp members and a very very very strong culture. Pay typically seems above average, good benefits and hours are not usually long.

    Cons

    Senior Leadership values those who don't rock the boat, even when there are major issues.

    Advice to ManagementAdvice

    Senior executives should actually conduct skip-level interviews to uncover some of the really bad behaviors that keep City Year from being as powerful as it could be.

    Recommends
    Positive Outlook
    Approves of CEO

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