City of Hampton
3.1 of 5 8 reviews
www.hampton.gov Hampton, VA 1000 to 5000 Employees

City of Hampton Reviews

Updated Mar 8, 2014

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3.1 8 reviews

                             

75% Approve of the CEO

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Molly Joseph Ward

(4 ratings)

50% of employees recommend this company to a friend
8 Employee Reviews
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    • Culture & Values
           
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    • Senior Management
           
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    • Approves of CEO

     

    Current City Employee (as of 2/22/14)

    Customer Advocate On 311 Call Center (Current Employee)
    Hampton, VA

    ProsWorking in 311 Call Center. Nice work-life balance (currently a WAE). Supportive co-workers and supervisors. Interaction with all levels of city government and good opportunities to learn what each department does and what they do to perform their job.

    Cons1) Not many opportunities for advancement into permanent full-time positions, at least within the same department (would have to apply for a PFT position in another department and then that depends on if you get that position). 2) My department is up for budget cuts, to include cuts in hours of operations, EVERY YEAR. Leads to fear of cuts in staffing. 3) Lack of communication from other departments. 4) NO benefits for WAE's

    Advice to Senior ManagementDo better at getting information from other departments that would make it easier for the 311 Call Center to properly do their job (can help cut down in giving out wrong or outdated information). That goes for EVERY city department.

    Yes, I would recommend this company to a friend

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    911 Dispatcher

    911 Dispatcher (Current Employee)
    Hampton, VA

    ProsHighest paid salary in surrounding areas.

    ConsVery little room for advancement. Too much favoritism between upper management and junior staff.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Former employee at Social Services

    Anonymous Employee (Former Employee)

    ProsAbility to "flex" the schedule, good to work with co-workers that have the same personal mission (to help those in need of help), benefits and bi-weekly pay schedule.

    ConsPay is lower than other localities, administration has much different priorities and do not utilize the talents and abilities of their staff members, supervisors and above do not care about the ones that are doing all of the work.

    Advice to Senior ManagementLook beyond the budget constraints and appreciate the employees you have.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Crappy pay, over worked

    Clerk (Current Employee)
    Hampton, VA

    ProsThere are only cons for working with Hampton. Try applying to other Cities.

    ConsEmployees are under staffed and over worked based on a ""Reduction in Force" that has occurred more than once and continues to occur. 8 hours of vacation and sick leave a month which increases by 2 hours every 5 years. No raises since 2008, except a 1% raise for Fiscal Year 2014 which did not offset the raise in real estate tax so local employees were negative. High cost of insurance.

    Advice to Senior ManagementReinstate the positions that were eliminated and re-evaluate the salaries of your employees. There are a large number of employees with great degrees from great schools who qualify for public assistance. You have high turn over for a reason. Give raises, your employees deserve them. Make sure there is a place for employees to aspire to, currently there are no positions for people to receive promotions unless you are fire or police.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    Good job opportunities but no hope for raises

    Customer Advocate In the 311 Call Center (Current Employee)
    Hampton, VA

    ProsCo-workers and management (at least in my department) are very supportive. Working as a WAE allows flexibility and a good work-life balance. There are good job opportunities, whether it be in the same department or other departments. A plus about my job is that I get to learn about all of the city's departments and how they all fit together. This allows me to educate the public on how the city operates and I know where to turn to provide help to the public.

    ConsUnless the city finds a way, there is NO hope for raises. Full time employees have not received raises in the past several years.

    Yes, I would recommend this company to a friend

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    Great place for self-starters as long as you don't mind micromanagment and "good ole boy" networks.

    Anonymous Employee (Former Employee)
    Hampton, VA

    Pros- Middle management is hard working and dedicated to goal attainment.
    - Middle management shows compassion and understanding, willing to listen to their dedicated, hardworking employees.
    - Business casual work environment.
    - Centrally located for great places to visit and dine on your lunch break (if you manage to squeeze one in).
    - A sense of community among City employees. It's nice to receive a friendly hello outside of work from a familiar face you work with.

    Cons- Promotions and career growth is evident among those who are members of the "in" clique or the "good ole' boy" network.
    - Although most members of middle managmeent listen to their hardworking employees, many do not extend noteworthy recognition and praise to their employees nor do they support the education and career ambitions of those employees.

    Advice to Senior Management- Department heads will accomplish more and see a greater return for themselves and their department should they be willing to extend noteworthy praises and recognition to their hard working ,dedicated employees as well as support the education and career growth ambitions of those employees who are dedicated to goals and mission of their department head and the department.

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    Its ok, the money could just be better.

    Information Technology Specialist (Current Employee)
    Hampton, VA

    ProsThe benefits and the retirement!

    ConsThe raises and the overall pay scale is below a lot of other areas.

    Advice to Senior ManagementRespect your employees and please stop making imcompetent people supervisors.

    Yes, I would recommend this company to a friend

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    low pay poor management at city of hampton va

    Maintenance Tech (Current Employee)
    Hampton, VA

    Prosdecent health benefits, personal satisfaction for working for my community, can not think of any thing else

    Consvery poor management, unqualified supervisors, very low pay scale, very little opportunity for advancement, city council who does not care that city employees need food stamps and welfare to exist due to the very low pay we recieve, supervisors who are allowed to act sexist racist discriminate against older workers and are not disciplined in any way

    Advice to Senior Managementtake some classes

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Glassdoor is your free inside look at City of Hampton reviews and ratings — including employee satisfaction and approval rating for City of Hampton CEO Molly Joseph Ward. All 8 reviews posted anonymously by City of Hampton employees.