City of Toronto

  toronto.ca
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City of Toronto Reviews

Updated July 18, 2014
Updated July 18, 2014
60 Reviews

3.7
60 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
City of Toronto Mayor Rob Ford
Rob Ford
15 Ratings

Review Highlights

Pros
  • Multi-culture, equal-right, equal-opportunities, work/life balance is good (in 6 reviews)

  • Good benefits and good work environment (in 7 reviews)


Cons
  • Hard to move around within the organization (in 3 reviews)

  • moving up is horrible and no career advancement (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Excellent job for University Students

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lifeguard & Swim Instructor  in  Toronto, ON (Canada)
    Current Employee - Lifeguard & Swim Instructor in Toronto, ON (Canada)

    Pros

    Great shift's, most managers are excellent, great job that teaches leadership skills, and an engaging work environment

    Cons

    Sometimes had to deal with negative patrons, however nothing out of the ordinary

    Advice to ManagementAdvice

    Ensure employees are engaged during training's

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    A pleasant organization to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    - Friendly staff, good pay, minimal supervision
    - A sense of internal satisfaction serving the public, knowing you work under the government.
    - Work and life balance are achieved.

    Cons

    - Takes a very long process for any request/approvals to go through
    - Takes a long time to observe change

    Advice to ManagementAdvice

    I be appreciated if upper management takes the time to check up on us as employees at least once every week. Also, keep being updated with every employee.

    Recommends
    Positive Outlook
    Disapproves of CEO
  3.  

    The I&T Division at the City of Toronto stands out for being extra dysfunctional in a dysfunctional city

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The new CIO has great people skills and wants to fix things. People in the I&T Division at the City are very passionate. Work/live balance is good. Benefits are good.

    Cons

    Developer/technical positions are unionized, so promotions are based on seniority not merit. If you're a technical person, you can see why this makes no sense.

    There is no career planning or succession planning or development opportunities. Hope to work for a boss who is about to retire because that's the only way to get ahead. The CIO has been brought in to "fix" the Division so all the big hires are now external. This is good in a way because existing management is all project managers, not people managers, but bad if you're not existing management but want to be.

    Because it's government, there is no performance management. You do a good job or a bad job, it doesn't really matter. Senior management does not take performance management seriously at all - the "big" bonuses are based on political discussions.

    There is a disconnect between senior management and front line staff. Directors never talk to anyone but managers and no one wants to hear the truth, everything needs to be massaged to make sure that I&T looks good.

    The I&T Division seems incapable of completing a large IT project on time and on budget (despite being filled with project managers). The bureaucracy and in-fighting is stifling. But no one takes responsibility - there is always someone else to blame.

    You don't get to be on the cutting edge - big government is never leading the way on things. Lots of supporting stuff, not a lot of building cool new stuff.

    Advice to ManagementAdvice

    Purge the management ranks. Identify your top talent, but don't trust existing management to identify it because they wouldn't recognize it.

    Doesn't Recommend
    Negative Outlook
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  5.  

    Good place to wrok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good benefits and good work environment

    Cons

    May take some time to move up within departments

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Great place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    - little supervision, free to work at own pace

    Cons

    - down periods get boring

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    great place to learn and get experience with kids

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Camp Coordinator  in  Scarborough, ON (Canada)
    Current Employee - Camp Coordinator in Scarborough, ON (Canada)

    Pros

    you can choose who you would like to work with. People are friendly and helpful.

    Cons

    hourly pay to low, have to travel to a new place every 2 weeks

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Great Seasonal Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Handy Worker  in  Toronto, ON (Canada)
    Former Employee - Handy Worker in Toronto, ON (Canada)

    Pros

    Good benefits, decent pay, annual renewal of job

    Cons

    lack of professionalism from some staff and management

    Recommends
    Neutral Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Good summer job for students!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great work environment, really laid back, good opportunities and stepping stone for students

    Cons

    Hard to get a permanent job after the summer contract is over!

    Recommends
    Disapproves of CEO
  10.  

    Excellent place to work, flexible and accomodating.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Financial Planning Analyst  in  Toronto, ON (Canada)
    Current Employee - Senior Financial Planning Analyst in Toronto, ON (Canada)

    Pros

    Very good manager, looks for results and doesn't micromanage.Great project to work on. Its has a very good work life balance and with the amount of vacation available and opportunity to bank for extra hours worked is a huge bonus.

    Cons

    Change is very hard to get through. Takes a long process for approvals. Training approvals and offering to learn new things takes a while so mostly is out of pocket expenses with limited incentive from HR and Division Budget.

    Advice to ManagementAdvice

    Approvals and training approvals should be done quickly

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Regardless of job description, mostly PR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lifeguard & Swim Instructor  in  Toronto, ON (Canada)
    Former Employee - Lifeguard & Swim Instructor in Toronto, ON (Canada)

    Pros

    A multicultural, diverse workforce
    An accepting and open minded community
    Can be a fun place to work and be professional when needed

    Cons

    I can't think of many, it's a good place for work and benefits
    If you want to move up, that could be difficult since advancement is measured by hours spent with the city

    Recommends
    Neutral Outlook
    No opinion of CEO

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