Citysearch Reviews

Updated June 23, 2014
Updated June 23, 2014
32 Reviews

2.5
32 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Citysearch President Jay Herratti
Jay Herratti
20 Ratings

Employee Reviews

Sort: Popular Rating Date
  1.  

    Work is work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Citysearch full-time

    Pros

    Good environment, Good location, was popular with the internet.

    Cons

    Lack of innovative products to catch up to industry.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2.  

    This dinosaur is still around?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive
    Former Employee - Account Executive

    I worked at Citysearch full-time for more than 3 years

    Pros

    For it's time, it was a great company, who initially gave businesses great local exposure.

    Cons

    Management caved into upper managements need to spend all of businesses monthly budget, therefore opening exposure to more than just the local network. The quality of those clicks suddenly went downhill fast.

    Advice to ManagementAdvice

    Give account executives more control how they spend their clients monthly budget. We were trying to actually be advocates for them as well, not just adding to your greedy mittens.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    High pressure phone sales with poor back end customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative  in  Atlanta, GA
    Former Employee - Inside Sales Representative in Atlanta, GA

    I worked at Citysearch full-time for more than 3 years

    Pros

    Fun environment generated by co-workers

    Cons

    poor management, tech tools, systems interface...

    Advice to ManagementAdvice

    improve systems ability to seamlessly cross reference sales data, billing & receiving, and order processing.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Not good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Representative
    Current Employee - Inside Sales Representative

    I have been working at Citysearch full-time for more than a year

    Pros

    Bagel Friday. Other sales people were very friendly.

    Cons

    Not a good place to work. Period Too much to say...

    Advice to ManagementAdvice

    Play fair.

    Doesn't Recommend
  6.  

    No longer the leader

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Citysearch full-time for more than a year

    Pros

    Nice breadth of experience in online advertising and search
    Unlimited snacks and beverages
    Interesting, central location
    Flat reporting structure increases career opportunities
    Opportunity to work with smart people who understand complex problems

    Cons

    It seemed as if some of the leadership lost the confidence of many of the best employees who left in droves.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Not Bad At All

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Sales Representative  in  Atlanta, GA
    Former Employee - Field Sales Representative in Atlanta, GA

    I worked at Citysearch full-time for less than a year

    Pros

    Decent Pay, Great Bonuses for hitting goals, Often Flexible Hours, Great Training, Excellent Benefits

    Cons

    Not many, really. The biggest issue I had was the companies unspoken belief that new clients were better than current/exiting clients. By that, I mean they spent the largest amount of energy trying to secure new business as opposed to caring/following up or resolving issues with current/ already signed business. That's how it appeared in the Atlanta office, and to be fair I don't know if it was just that office or throughout the entire company. Overall, it wasn't a bad company by any means.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Unbelievably disorganized. Poor leadership at mid level management on up.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager  in  West Hollywood, CA
    Former Employee - Account Manager in West Hollywood, CA

    I worked at Citysearch full-time for less than a year

    Pros

    Still people there that want to see it succeed and have provided many ideas which sadly have fallen on deaf ears.

    Cons

    Business development leadership is weak, business, product and sales did not interact well with each other. CityGrid and CitySearch salespeople spend 30-50% of their time filing and following up on bug tickets. No coherent mobile strategy whatsoever, Yelp and Foursquare have successfully passed them over in terms of relevance.

    Advice to ManagementAdvice

    Outline a cohesive business strategy and stick with it going forward, your place is stocked with talented people most of which you have sadly laid off as you have completely lost touch with who does and does not perform to the requirements of their position. Product, Business Development, Engineering, and Sales Leadership need to be placed on the same page and held accountable. The CEO who's based in Los Angeles should have an office in the same building. He was never in the office and it sucked the morale out of the place.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    Some of the management needed to be on medication

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Internet Marketing Consultant  in  Atlanta, GA
    Former Employee - Internet Marketing Consultant in Atlanta, GA

    I worked at Citysearch

    Pros

    One of my best paying jobs

    Cons

    They don't screen some of the people they promote to management.

    Advice to ManagementAdvice

    Conduct more drug testing on your employees.

    Doesn't Recommend
    Approves of CEO
  10. 2 people found this helpful  

    Product Potential, Excellent Training.. Poor Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Field Sales Representative  in  Atlanta, GA
    Former Employee - Field Sales Representative in Atlanta, GA

    I worked at Citysearch

    Pros

    Excellent benefits, amazing training, flexibility in daily schedule, easy product to sell. I loved working with clients to find the right package for them, and being able to show the results from their campaign.

    Cons

    Management. Everyone knows that Sales is a numbers game. Yet, behind the number, is a sales person making that goal happen. Whenever a sales rep asks for help with navigating a tough client, it's managements job to assist the rep with any tools available (ideas, concepts, past experience if any with selling that industry etc...) as well as lead by example. Also, at the Atlanta office, the clients interest was getting lost and the main focus becoming money, goals and sales. The two compliment each other and it was a shame that there was an unspoken attitude from the higher ups- of "oh well, there's always another client" instead of investing in the ones currently signed.

    Doesn't Recommend
    No opinion of CEO
  11. 1 person found this helpful  

    Churn and burn.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Account Executive  in  Chicago, IL
    Former Employee - Account Executive in Chicago, IL

    I worked at Citysearch

    Pros

    they have pretty good benefits.

    Cons

    you are constantly micromanaged. i had my old boss sit next to me and watch me make calls.

    Advice to ManagementAdvice

    Try anything other than what you are currently doing.

    Doesn't Recommend
    Disapproves of CEO

Worked for Citysearch? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.