Citysearch Reviews

Pros

Great benefits, pay is decent if you work hard & build a book of business, some of the people are cool to work with

Cons

upper level management is awful & seem to be out of touch with what is happening in the field, frequent change in commissions, products, quotas, extremely high turnover,

Advice to Senior Management

Talk to your sales staff across the nation--find out how they feel about working for the company, what they would change & what they need to feel & be more successful

Pros

Excellent benefits, amazing training, flexibility in daily schedule, easy product to sell. I loved working with clients to find the right package for them, and being able to show the results from their campaign.

Cons

Management. Everyone knows that Sales is a numbers game. Yet, behind the number, is a sales person making that goal happen. Whenever a sales rep asks for help with navigating a tough client, it's managements job to assist the rep with any tools available (ideas, concepts, past experience if any with selling that industry etc...) as well as lead by example. Also, at the Atlanta office, the clients interest was getting lost and the main focus becoming money, goals and sales. The two compliment each other and it was a shame that there was an unspoken attitude from the higher ups- of "oh well, there's always another client" instead of investing in the ones currently signed.

Pros

they have pretty good benefits.

Cons

you are constantly micromanaged. i had my old boss sit next to me and watch me make calls.

Advice to Senior Management

Try anything other than what you are currently doing.

Pros

They are very flexible with schedules. CFO is very approachable and the benefits are great. People are easy going and the building is beautiful. Small team, so other departments are very easy to go and talk to.

Cons

Not only have they started this new system where your peers review you, to add insult to injury, we haven't gotten raises in 3 years. My entire team! Every year it's a different reason. If your manager is buddy, buddy with HR, your done. You cant talk to them in confidential, that means nothing because they turn right around and tell your boss. No room for advancement

Advice to Senior Management

Focus on internal growth, rather than hiring a different group of people every week.

Pros

The lower level employees are nice and fun to work with.

Free bagels on friday.

The internet advertising business is good but not here due to poor execution

Cons

Mgmt. just doesn't care about it's employees and are very unethcial

Very poor execution on mgmt's part they don't stick with a project long enough to complete it instead they pull the plug right before it's about to be completed

Mgmt does not listen to its employee's it their way or the highway

No loyalty or interest in keeping good employees when they are about to leave

Advice to Senior Management

I would like them to leave and to see IAC do a complete overhaul on mgmt. from the CEO to the directions

Pros

As in the review above...this is definitely a hard job...and is definitely not for everyone...I have been here for 3 years...and have seen the ups and downs of the business. This place is not for the faint of heart...or for those not willing to give the 110%...The pay is excellent...I have been promoted 3 times in the last year and expect to get promoted more as time goes on. While keeping in contact with other ex-employees...they all wish they had never ever left Citysearch...the grass is not greener on the other side and the environment is definitely not what they were expecting in the outside. You HAVE to work hard all day, everyday to make the sales quotas set for each rep. If you can handle high pressure...high sales goals...the reward is phenomenal. Senior Management and training team helps in every way possible to make this job as easy as possible...

To the person above...if you can't handle the position it isnt the companies fault....there are some that have done your job from the phone...for over three years...and have continuously made quota...at least you have the ability to do it in person....blaming the company for your shortcomings is completely out of line...What are you 21?

Cons

Sales Goals are hard...jamming the phones all day everyday is very hard....

Advice to Senior Management

Keep doing what your doing and keep heading in the direction you are going...Thanks and we truly appreciate you!

Pros

Engineers are quiet friendly, flexible job timings

Cons

Poor salary, no motivation, bad performance review, lots of influence from management, lots of politics

Advice to Senior Management

HR's should be changed. They are useless. Sitting on top and just getting very good salary for doing nothing.

Pros

Salary and benefits. A chance to learn about online marketing (how it works and how it does not). That is about it.

Cons

Management is the worst. I can't stress this enough. They are often misinformed, of no help at all, and have no sense of what management truly is. Any employee that comes to work at Citysearch is automatically set up for failure. You are lucky if you make it for six months.

I'm glad I got out of there.

Advice to Senior Management

Remove almost all current management with people that have true management capabilities. If the CEO of IAC and Citysearch (and definitely the heads of Human Resources) knew the real picture of what goes on at Citysearch with their employees, then your company could succeed.

This place is an HR nightmare.

Pros

Nice relaxed setting and work life balance
If you have a positive forward thinking manager than it sure helps in achieving success

Cons

The platforms being sold do not work
You work hard to get a sale, and than the real hard work begins

Advice to Senior Management

I would consider territories or certain verticals where the reps can call on and know they are protected. Do a better job of keeping a customer instead of attaining a customer

Pros

Fast paced, great sales training, great product...

Cons

Too much change, over estimating product and services..

Advice to Senior Management

Be more reasonable and realistic. you have a great business model, dont destroy it by trying to be everything to everybody. No one buys that pitch.