Citysearch Reviews

Updated June 26, 2015
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2.6
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Citysearch President Jay Herratti
Jay Herratti
18 Ratings

32 Employee Reviews

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  1. OK

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Citysearch

    Pros

    it has a great location and office space

    Cons

    there is a lot of traffic around that area


  2. Good place to start your career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Chicago, IL
    Current Employee - Account Executive in Chicago, IL

    I have been working at Citysearch full-time (More than a year)

    No opinion of CEO
    No opinion of CEO

    Pros

    decent money, great place to start learning about the corporate environment, convenient location if you live in the city, great team environment

    Cons

    compensation could be much better and more apparent, better training, better management. expect to work long hours

    Advice to Management

    Offer more training to employees and lay out the job assignments during the hiring process so the work-life balance is better appreciated.


  3. This dinosaur is still around?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive
    Former Employee - Account Executive

    I worked at Citysearch full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    For it's time, it was a great company, who initially gave businesses great local exposure.

    Cons

    Management caved into upper managements need to spend all of businesses monthly budget, therefore opening exposure to more than just the local network. The quality of those clicks suddenly went downhill fast.

    Advice to Management

    Give account executives more control how they spend their clients monthly budget. We were trying to actually be advocates for them as well, not just adding to your greedy mittens.


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  5. High pressure phone sales with poor back end customer service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in Atlanta, GA
    Former Employee - Inside Sales Representative in Atlanta, GA

    I worked at Citysearch full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Fun environment generated by co-workers

    Cons

    poor management, tech tools, systems interface...

    Advice to Management

    improve systems ability to seamlessly cross reference sales data, billing & receiving, and order processing.


  6. Work is work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Citysearch full-time

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Good environment, Good location, was popular with the internet.

    Cons

    Lack of innovative products to catch up to industry.


  7. Not good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative
    Current Employee - Inside Sales Representative

    I have been working at Citysearch full-time (More than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Bagel Friday. Other sales people were very friendly.

    Cons

    Not a good place to work. Period Too much to say...

    Advice to Management

    Play fair.


  8. No longer the leader

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Citysearch full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Nice breadth of experience in online advertising and search
    Unlimited snacks and beverages
    Interesting, central location
    Flat reporting structure increases career opportunities
    Opportunity to work with smart people who understand complex problems

    Cons

    It seemed as if some of the leadership lost the confidence of many of the best employees who left in droves.


  9. Not Bad At All

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Sales Representative in Atlanta, GA
    Former Employee - Field Sales Representative in Atlanta, GA

    I worked at Citysearch full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Decent Pay, Great Bonuses for hitting goals, Often Flexible Hours, Great Training, Excellent Benefits

    Cons

    Not many, really. The biggest issue I had was the companies unspoken belief that new clients were better than current/exiting clients. By that, I mean they spent the largest amount of energy trying to secure new business as opposed to caring/following up or resolving issues with current/ already signed business. That's how it appeared in the Atlanta office, and to be fair I don't know if it was just that office or throughout the entire company. Overall, it wasn't a bad company by any means.


  10. Unbelievably disorganized. Poor leadership at mid level management on up.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in West Hollywood, CA
    Former Employee - Account Manager in West Hollywood, CA

    I worked at Citysearch full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Still people there that want to see it succeed and have provided many ideas which sadly have fallen on deaf ears.

    Cons

    Business development leadership is weak, business, product and sales did not interact well with each other. CityGrid and CitySearch salespeople spend 30-50% of their time filing and following up on bug tickets. No coherent mobile strategy whatsoever, Yelp and Foursquare have successfully passed them over in terms of relevance.

    Advice to Management

    Outline a cohesive business strategy and stick with it going forward, your place is stocked with talented people most of which you have sadly laid off as you have completely lost touch with who does and does not perform to the requirements of their position. Product, Business Development, Engineering, and Sales Leadership need to be placed on the same page and held accountable. The CEO who's based in Los Angeles should have an office in the same building. He was never in the office and it sucked the morale out of the place.


  11. Helpful (2)

    Some of the management needed to be on medication

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Internet Marketing Consultant in Atlanta, GA
    Former Employee - Internet Marketing Consultant in Atlanta, GA

    I worked at Citysearch

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    One of my best paying jobs

    Cons

    They don't screen some of the people they promote to management.

    Advice to Management

    Conduct more drug testing on your employees.



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