Civil Service United Kingdom

www.civilservice.gov.uk
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Civil Service United Kingdom Reviews

Updated January 23, 2015
Updated January 23, 2015
29 Reviews
3.0
29 Reviews
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Civil Service United Kingdom Cabinet Secretary Sir Jeremy Heywood
Sir Jeremy Heywood
7 Ratings

Employee Reviews

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  1.  

    civil servant uk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Civil Servant
    Current Employee - Civil Servant

    I have been working at Civil Service United Kingdom full-time (more than a year)

    Pros

    great atmosphere, kind, knowlegeable and helpful people

    Cons

    the only con I can think of is the lunch hour sometimes got extended.

    Advice to ManagementAdvice

    keep up the great work

    Recommends
    Positive Outlook
  2.  

    Interesting and challenging work with responsibility, in flexible conditions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Statistician in London, England (UK)
    Current Employee - Statistician in London, England (UK)

    I have been working at Civil Service United Kingdom full-time (more than a year)

    Pros

    Good balance of interesting, varied work. Sensible working conditions. Recognition of skills over grade always staff to use own initiative.

    Nice atmosphere at the office, with plenty of down to earth support.

    Cons

    Bad organisation and a lot of inconsistencies and changes make delivering on long term projects difficult. More time spent talking than doing. Sometimes it's hard to tell whether the work done is good or otherwise. Not enough evidence used.

    Some people do not do enough, some do too much.

    Advice to ManagementAdvice

    Speak more often, outside of big meetings, to junior members of staff working on the details of projects if you want to understand the problems.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Moving in the right direction but the pay is not fair.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Officer in Basildon, East of England, England (UK)
    Current Employee - Executive Officer in Basildon, East of England, England (UK)

    I have been working at Civil Service United Kingdom full-time (more than 10 years)

    Pros

    Moving towards better customer service, new initiatives are starting to become more bespoke rather than a one shoe fit all culture. Flexi-time and leave is excellent!

    Cons

    The business continues to want more and more out of its staff, without paying a fair wage for it, this used to be counter-balanced by good pensions, but now again we are expected to work longer, pay more and get less. The appraisal system if rubbish and unfair, if you have an elite team, line managers will not recognize all of them as top performers. They want to stay in their quota's and not go into the moderation meetings to demonstrate that all deserved the top mark.

    Advice to ManagementAdvice

    Make your staff feel valued, tell the world how good we are. Counter attack unfair bad media coverage and in turn public perception, with positive good news stories rather than continuously supporting the negative by ignoring it .

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Works well for employees, but not necessarily for the state

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CIVIL SERVANT - GRADE 7 in London, England (UK)
    Current Employee - CIVIL SERVANT - GRADE 7 in London, England (UK)

    I have been working at Civil Service United Kingdom full-time (more than 3 years)

    Pros

    Good benefits for individuals, plenty of promotion opportunities. Work-life balance is also good in most teams, although there is a working culture which is counterproductive to this in the areas seen to be 'high achieving'.

    Cons

    Too many people moving sideways or upwards all the time. Particularly at a higher level within the organisations. Values of teams are not always aligned with best practice for evidence based policy.

    Advice to ManagementAdvice

    Require minimum terms for senior civil servants in each position to allow continuity

    Recommends
    Negative Outlook
    No opinion of CEO
  6.  

    Great people and motivating mission

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Civil Servant - Grade 7 Technical
    Current Employee - Civil Servant - Grade 7 Technical

    I have been working at Civil Service United Kingdom full-time (more than 10 years)

    Pros

    Working with great people. highly talented and motivated by a mission that serves the country, without trying to maximise profit.

    Cons

    As in many big organisations, the bureaucracy can be a bit overwhelming, and alongside the highly motivated, talented staff, there are a few oxygen thieves.

    Advice to ManagementAdvice

    Big programmatic governance works for solving some kinds of problems, but not as many as you think. Don't smother talent and innovation with PRINCE2 and MSP.

    Recommends
    Neutral Outlook
  7.  

    An employer that practise what government preaches

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Chief of Staff in London, England (UK)
    Current Employee - Chief of Staff in London, England (UK)

    I have been working at Civil Service United Kingdom full-time (more than 10 years)

    Pros

    Flexible working, the opportunity to take your career in new and unexpected directions, good access to training, generally good terms and conditions.

    Cons

    Knowing that whatever you do will never be good enough for some opportunistic politicians and sections of the media. The current pay freeze, changes to the pension and revised terms and conditions have all reduced the benefits of working in the civil service, without any compensating improvement elsewhere.

    Advice to ManagementAdvice

    Don't let your higher salaries and immunity from many of the changes coming let you stop fighting to defend your staff and the value of what we do..

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Flexi flexi

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Civil Service United Kingdom full-time

    Pros

    Flexi time is the largest positive, pay is lower than equivalent positions in private sector and culture is much more laid back than in private sector

    Cons

    Pay is a significant con and there are always strikes related to this and the public sector. It is hard to justify over paying employees with public money.

    Recommends
    Negative Outlook
    No opinion of CEO
  9.  

    Good committed people, a good work/life balance and you're working for the public good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Head of Emergency Planning in Leeds, England (UK)
    Current Employee - Regional Head of Emergency Planning in Leeds, England (UK)

    I have been working at Civil Service United Kingdom full-time (more than 8 years)

    Pros

    Working for the public good. Committed, intelligent colleagues. Good work life balance. Excellent holiday and welfare support benefits.

    Cons

    Over-centralised. Little opportunity for rapid promotion unless on one of the various 'Fast Streams'. Weak management of poor performers. Trying to keep up with the latest fad from politicians.

    Advice to ManagementAdvice

    Truly de-centralise and empower mid/senior managers. Use 'mission tactics' not soviet style command & control management.

    Recommends
  10.  

    Compelling mission and good conditions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - CIVIL SERVANT - GRADE 7
    Current Employee - CIVIL SERVANT - GRADE 7

    I have been working at Civil Service United Kingdom

    Pros

    Benefits excellent: Flexi time, great training opportunities, easy to move into or out of part time, professional subscriptions paid, etc.
    High levels of responsibility at all levels.
    Mission makes the difference. You are often making a real difference to the country and its people.
    Lots of intelligent people can make it a stimulating environment to work within.

    Cons

    You'll not get rich, financially at least. Salaries are fair (especially at graduate entry and high grades) though not too competitive in between, especially for IT specialists.
    Can be quite bureaucratic, with particular ways to get stuff done.

    Recommends
  11.  

    Work on important stuff, but with little autonomy or career structure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CIVIL SERVANT - GRADE 7 in London, England (UK)
    Current Employee - CIVIL SERVANT - GRADE 7 in London, England (UK)

    I have been working at Civil Service United Kingdom full-time (more than 5 years)

    Pros

    Work on interesting things that really matter
    Jobs that simply do not exist in the private sector
    Get to understand how decisions are made in government and see the other side of the news
    Potential for huge variety of jobs
    Work with some very talented, passionate people
    Flexible working conditions, reasonable work-life balance (depending where you work)

    Cons

    Limited autonomy even at senior levels - less influence on policy that you might expect
    Lack of respect from the people we serve - ministers and the public
    Lack of structured career progression - emphasis still more on breadth of experience than genuine expertise
    Abusive performance management system
    Stagnant pay - lower than everywhere else in public and private sectors for equivalent roles

    Advice to ManagementAdvice

    Foster genuine subject matter expertise and value your experts
    When you're copying private sector employment practices, look at how they make their staff feel valued, rather than how they make them afraid
    Live up to your values, speak truth to power, think longer-term, and look after your employees

    Negative Outlook
    Disapproves of CEO

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