Claim Jumper Restaurants

www.claimjumper.com
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Claim Jumper Restaurants Reviews

Updated June 20, 2015
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2.6
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Recommend to a friend
Approve of CEO
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15 Ratings

Pros
  • flexible schedule, good customer base, shifts are almost always available if you want to work (in 4 reviews)

  • Good money if you are a decent server (in 3 reviews)

Cons
  • the food quality has dramatically diminished and all anyone cares about is making you sell their stupid lsc card (in 2 reviews)

  • No real support from management (in 2 reviews)

More Pros and Cons

56 Employee Reviews

Sort: Popular Rating Date
  1. Regional director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Manager in Seattle, WA
    Former Employee - Regional Manager in Seattle, WA

    I worked at Claim Jumper Restaurants full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Made own schedule, nice people

    Cons

    Traveled every two weeks out of state, long hrs

    Advice to Management

    Long hrs, on call 24/7


  2. Category Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Category Manager in San Francisco, CA
    Current Employee - Category Manager in San Francisco, CA

    I have been working at Claim Jumper Restaurants full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    positive person
    detail oriented
    self-started
    easy going
    work hard

    Cons

    eager to achieve
    narrow
    communicate
    time management
    less consideration

    Advice to Management

    Consideration


  3. Claim Jumper

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server, Host in Fremont, CA
    Former Employee - Server, Host in Fremont, CA

    I worked at Claim Jumper Restaurants

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Other friendly hourly employees at location

    Cons

    Mangagement - both General Managers, floor managers alike were Unmistakably discriminative, always blaming corporate for the short fallings, missed breaks, unfair hours, wages, negligence to time off even for deaths in the family,
    Discount - must be paid into, as in not for free, deductions of $12 a week just to get the discount (50%) that was limited to spending no more than $15 if you wished to receieve a discount

    Advice to Management

    You wouldn't have to clean house so often if you would take the time to recognize the hardwork put in by those who have worked there for years and go overlooked or those who get reprimanded for not taking the shortcut on things. Dont bring in GMs from other stores who dont intend to improve the well being of the restaurant and want nothing but unhappy employees, clientele, and big numbers.


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  5. busy but fun

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Claim Jumper Restaurants

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great people to work with

    Cons

    splitting tips evenly, even though someone hardly does any work


  6. Sever/Cocktail Server at Carmel Mountain Claim Jumper

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in San Diego, CA
    Former Employee - Server in San Diego, CA

    I worked at Claim Jumper Restaurants part-time (More than 5 years)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    During the busy season (fall-winter-early spring), it's a decent restaurant with decent clientele and tips (most of the time). Most coworkers are fun to be around and start to feel like a family.

    Cons

    It's a VERY corporate restaurant that micromanages down to the very last detail, including how you say "hello" to a table. The politics are a bit too much to handle for a restaurant job. Management treats employees poorly and rate good servers based on how many loyalty program cards they can sell to tables, rather than on actual ability to serve well.

    Advice to Management

    Care more about your employees, and they'll care more about the company. Empowering employees motivates them; not treating them like children. Servers and guests enjoy the experience more when it's genuine and personal, not robotic and forced.


  7. Flexible but management needs to improve

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Claim Jumper Restaurants

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Flexible
    Adjusts to your schedule
    May be a good temporary job for some people

    Cons

    Managements treats you poorly
    Coworkers are very self-centered (not a company thing but I've heard this from several Claim Jumper associates at other stores)
    Pay is minimum wage

    Advice to Management

    work on people skills


  8. Helpful (2)

    Server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Claim Jumper Restaurants full-time

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Nothing expect nice co-workers not including management

    Cons

    Everything. Run away, don't waste your time. Landry's is a joke and scam, stealing from employees and customer.

    Advice to Management

    Learn to read.


  9. Helpful (1)

    Server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA

    I have been working at Claim Jumper Restaurants part-time (More than 8 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Flexible with my school and internship schedule. Management, overall is helpful and encouraging. Staff exerts effort through teamwork.

    Cons

    Since Landry's bought the company a couple of years ago there have been many changes: menu items have been eliminated including favorite items that branded Claim Jumper, the installation of the Landry's Select Card system is also a direct indication of corporate management: we are forced to meet a minimum monthly quota to sell LSCs or face a write-up or termination. Meal programs have also been instituted which requires employees to pay nearly $20 for a discount.


  10. excellent pay, but a lot of hours too many upper level management to report to and receive feedback from

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Claim Jumper Restaurants (More than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Higher pay than most other restaurant manager positions. Lots of opportunity to grow withing company

    Cons

    Alot of hours (60+ every week upto 70+). Parent company forces sales of Landry select club cards (whomever runs the club program does a terrible job with terrible customer service) difficult to sell for $25 when most restaurants offer them for free Plus staff and management deal with club complaints because club customer service is terrible and frequently does not respond to customer inquiries. Too many upper level bosses to answer to (corporate chef, district manager, regional manager, VP, etc., etc.).

    Advice to Management

    Have faith in your managers to do their job at the store level and back off (to corporate). You are creating a much more stressful environment than needed (and yes I know hospitality is stressful however your system makes it harder by 10 fold).


  11. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in San Diego, CA
    Former Employee - Manager in San Diego, CA

    I worked at Claim Jumper Restaurants full-time (More than 8 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great company, fast pace, benefits

    Cons

    long hours, that's about it, great company

    Advice to Management

    Stick to CJs ways



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