Claim Jumper Restaurants

  www.claimjumper.com
  www.claimjumper.com

Claim Jumper Restaurants Reviews

Updated October 25, 2014
Updated October 25, 2014
41 Reviews
2.3
41 Reviews
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10 Ratings

Employee Reviews

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  1. 1 person found this helpful  

    Helpful atmosphere and co-workers, management extremely unprofessional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Temecula, CA
    Current Employee - Server in Temecula, CA

    I have been working at Claim Jumper Restaurants part-time (less than an year)

    Pros

    Absolutely great for training purposes
    Team structured environment
    Sales experience will be gained
    Plenty of room for growth, owned by Landrys which is a company who loves to promote from within

    Cons

    Store management can be extremely unprofessional at times. Talk poorly and unprofessionally about each other and other employees. Also because they have rewards programs, many customers are secret shoppers in a way and can make it an uncomfortable situation.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Claim Jumper

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Nashville, TN
    Former Employee - Server in Nashville, TN

    I worked at Claim Jumper Restaurants full-time (more than an year)

    Pros

    I didn't find anything well run about this company

    Cons

    What a terrible restaurant. Slow service, slow food, bad food, cold food, unhappy guests, lousy music, overpriced drinks-- typical low balling low budget chain. Management only concerned about cutting costs, micro managed, managed come and go like customers.

    Advice to ManagementAdvice

    Get a better supplier, god.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Fun, stable place to wait tables

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Lynnwood, WA
    Former Employee - Server in Lynnwood, WA

    I worked at Claim Jumper Restaurants part-time (more than 3 years)

    Pros

    Professional atmosphere, flexible schedule (web-based), quality product

    Cons

    health insurance, extreme cost-cutting, single-person employee restroom.

    Advice to ManagementAdvice

    Make sure your cost-control measures don't hurt the guest experience. When I was there in 2010, they switched from coasters to cheap napkins. My guests usually ended up with a wet wad of paper on the table.

    Recommends
    No opinion of CEO
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  5.  

    One BIG family! Great money, people, food and standards.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cocktailer/Bartender/Trainer in Fremont, CA
    Former Employee - Cocktailer/Bartender/Trainer in Fremont, CA

    I worked at Claim Jumper Restaurants full-time (more than 3 years)

    Pros

    Great food! Huge portions! Very busy with a mixed clientele, I worked 5-6 nights a week back then, in the saloon (bar area) I would walk with $150-$300 Tues through Sunday with an occasional Wednesday lunch. Trading shifts is easy, covering shifts were a breeze, with so many servers, cocktailers, or bartenders it's very simple to get coverage for shift requests. I worked there for 4 yrs and averaged 50-55k/yr.

    Cons

    Huge menus, lots to memorize, 280 bar recipes to memorize as a bartender. All dinner items come with tons of choices, 5 bread/muffin choices, 5 or 6 soup choices (cup/bowl/brd bowl), three small salad options or 5-6 signature side salads, then along with entrees you had 4-5 potato choices, veggies (3 types),

    Advice to ManagementAdvice

    Keep the good and out with the bad. With 8 or 9 managers on the schedule, recognizing quality employees is simple and let the lazy or dishonest ones go.... Don't try to develop the undevelopable.

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Best Days are Behind Them

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Northridge, CA
    Former Employee - Server in Northridge, CA

    I worked at Claim Jumper Restaurants part-time (more than an year)

    Pros

    Customer service is a priority. Large locations means more opportunities for potential applicants.

    Cons

    Value and quality of their meals is waning. The opportunity to move ahead in the company is stilted by the reluctance of executives to promote management.

    Advice to ManagementAdvice

    Return to the basics and reclaim your position in the market. You need a frequent influx of new ideas and the strength to reject them quickly when they fail.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    line cook

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Line Cook in Portland, OR
    Current Employee - Line Cook in Portland, OR

    I have been working at Claim Jumper Restaurants full-time (more than an year)

    Pros

    eat free and teammates were enjoyable

    Cons

    non stop pushing from supervisors

    Advice to ManagementAdvice

    we speak english

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    stressful. extremely stressful

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Claim Jumper Restaurants

    Pros

    quick cash in hand and there's always a shift available if you need extra money. most of the managers try to work with you

    Cons

    general manager is temperamental; you never know if he's going to smile or berate you. they triple seat and overload your section even though they have policies against it.

    Advice to ManagementAdvice

    positive reinforcement works better than punishment. there should be more encouragement and recognition instead of write ups and suspensions.

  9. 1 person found this helpful  

    If you can sell their loyalty reward card, you're golden!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Claim Jumper Restaurants

    Pros

    Flexible hours. When there's good business, there's good money. Serving there is on a ranking system. Hit your marks and you can make some good money. (Sell landry's cards)

    Cons

    Business can be up and down at times, but overall, good pay.

    Advice to ManagementAdvice

    Keep up the good work and let's sell some landry's cards!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Good Experience, but miss old Claim Jumper

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Everything
    Former Employee - Everything

    I worked at Claim Jumper Restaurants full-time (more than 5 years)

    Pros

    Great culture in the first few years. They took care of their employees. The money was great and co workers were great. This job taught me a lot more about the industry and made me the manager I am now.

    Cons

    New ownership. Culture was changed. All about sales and profit. This company forgot about the importance of their employees.

    Advice to ManagementAdvice

    Profit is great, but don't forget who gets you the profits. Your employees are the ones who drive sales, and keep guest relations. Stop treating your employees like objects but like people. Happy employees will equal happy guest which will equal better sales and profits. This is what made Claim Jumper a success before.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Was wonderful before Landry's took over

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bartender
    Former Employee - Bartender

    I worked at Claim Jumper Restaurants part-time (more than 3 years)

    Pros

    Great guests, many of my good friends started as my regulars

    Cons

    Micro Management, Over staffing, Worst morale anywhere I have ever worked

    Advice to ManagementAdvice

    Try and return the restaurant's culture and menu to the way it used to be. Don't treat LSC members like gold and not give a crap about the rest of the customers, that is not a good business model.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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