Claim Jumper Restaurants

  www.claimjumper.com
  www.claimjumper.com

Claim Jumper Restaurants Reviews

Updated September 27, 2014
Updated September 27, 2014
38 Reviews
2.2
38 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
n/a
9 Ratings

Employee Reviews

Sort: Popular Rating Date
  1.  

    One BIG family! Great money, people, food and standards.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cocktailer/Bartender/Trainer in Fremont, CA
    Former Employee - Cocktailer/Bartender/Trainer in Fremont, CA

    I worked at Claim Jumper Restaurants full-time (more than 3 years)

    Pros

    Great food! Huge portions! Very busy with a mixed clientele, I worked 5-6 nights a week back then, in the saloon (bar area) I would walk with $150-$300 Tues through Sunday with an occasional Wednesday lunch. Trading shifts is easy, covering shifts were a breeze, with so many servers, cocktailers, or bartenders it's very simple to get coverage for shift requests. I worked there for 4 yrs and averaged 50-55k/yr.

    Cons

    Huge menus, lots to memorize, 280 bar recipes to memorize as a bartender. All dinner items come with tons of choices, 5 bread/muffin choices, 5 or 6 soup choices (cup/bowl/brd bowl), three small salad options or 5-6 signature side salads, then along with entrees you had 4-5 potato choices, veggies (3 types),

    Advice to ManagementAdvice

    Keep the good and out with the bad. With 8 or 9 managers on the schedule, recognizing quality employees is simple and let the lazy or dishonest ones go.... Don't try to develop the undevelopable.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Best Days are Behind Them

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Northridge, CA
    Former Employee - Server in Northridge, CA

    I worked at Claim Jumper Restaurants part-time (more than an year)

    Pros

    Customer service is a priority. Large locations means more opportunities for potential applicants.

    Cons

    Value and quality of their meals is waning. The opportunity to move ahead in the company is stilted by the reluctance of executives to promote management.

    Advice to ManagementAdvice

    Return to the basics and reclaim your position in the market. You need a frequent influx of new ideas and the strength to reject them quickly when they fail.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    line cook

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Line Cook in Portland, OR
    Current Employee - Line Cook in Portland, OR

    I have been working at Claim Jumper Restaurants full-time (more than an year)

    Pros

    eat free and teammates were enjoyable

    Cons

    non stop pushing from supervisors

    Advice to ManagementAdvice

    we speak english

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5. 1 person found this helpful  

    stressful. extremely stressful

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Claim Jumper Restaurants

    Pros

    quick cash in hand and there's always a shift available if you need extra money. most of the managers try to work with you

    Cons

    general manager is temperamental; you never know if he's going to smile or berate you. they triple seat and overload your section even though they have policies against it.

    Advice to ManagementAdvice

    positive reinforcement works better than punishment. there should be more encouragement and recognition instead of write ups and suspensions.

  6.  

    Good Experience, but miss old Claim Jumper

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Everything
    Former Employee - Everything

    I worked at Claim Jumper Restaurants full-time (more than 5 years)

    Pros

    Great culture in the first few years. They took care of their employees. The money was great and co workers were great. This job taught me a lot more about the industry and made me the manager I am now.

    Cons

    New ownership. Culture was changed. All about sales and profit. This company forgot about the importance of their employees.

    Advice to ManagementAdvice

    Profit is great, but don't forget who gets you the profits. Your employees are the ones who drive sales, and keep guest relations. Stop treating your employees like objects but like people. Happy employees will equal happy guest which will equal better sales and profits. This is what made Claim Jumper a success before.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    If you can sell their loyalty reward card, you're golden!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Claim Jumper Restaurants

    Pros

    Flexible hours. When there's good business, there's good money. Serving there is on a ranking system. Hit your marks and you can make some good money. (Sell landry's cards)

    Cons

    Business can be up and down at times, but overall, good pay.

    Advice to ManagementAdvice

    Keep up the good work and let's sell some landry's cards!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Was wonderful before Landry's took over

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bartender
    Former Employee - Bartender

    I worked at Claim Jumper Restaurants part-time (more than 3 years)

    Pros

    Great guests, many of my good friends started as my regulars

    Cons

    Micro Management, Over staffing, Worst morale anywhere I have ever worked

    Advice to ManagementAdvice

    Try and return the restaurant's culture and menu to the way it used to be. Don't treat LSC members like gold and not give a crap about the rest of the customers, that is not a good business model.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Went downhill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server
    Former Employee - Server

    I worked at Claim Jumper Restaurants part-time

    Pros

    Friendly coworkers
    Decent tips
    Hours are ok- don't have to be there too early or too late as compared with a lot of other restaurants.

    Cons

    Upper management have bad attitudes towards employees, prefer to constantly criticize staff rather than praise. Use staff meetings to remind you that you're easily replaceable and they have tons of applications of people they can give your job to. You are expected to constantly check in on your tables every couple of minutes, to the point where many of them become annoyed with you. Favored employees can take time off no problem and plan out vacations months in advance, others can't even take a day off for important events like a family member's wedding without waiting for the schedule to come out and then trying to get someone to cover their shift. Company is CHEAP - they will ask you last minute to be there in 10 minutes to help when they're slammed, then not even comp you a freaking burger when you need to eat later because you didn't have time to eat at home since you came in 3 hours early.

    Advice to ManagementAdvice

    Positive encouragement is a lot more motivating than criticism and threats. There's a reason you have so much turnover.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    this place started out great but has become a horrible place to work since Landrys corp took it over!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Monrovia, CA
    Former Employee - Server in Monrovia, CA

    I worked at Claim Jumper Restaurants part-time (more than 10 years)

    Pros

    fellow employees and guests are great!

    Cons

    since Landrys took over they cut any and all benefits for hourly employees and treats all employees like crap,the food quality and service has gone way down due to staff cuts and food cost cuts!

    Advice to ManagementAdvice

    treat the hourly employees with respect and you might get some in return!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Frustrating place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Deer Valley, AZ
    Current Employee - Server in Deer Valley, AZ

    I have been working at Claim Jumper Restaurants part-time (more than an year)

    Pros

    Tips are good and coworkers are fun.

    Cons

    Management yells and swears at employees. No real training. High turnover. Job is overly complicated with food coming from two separate places in the restaurant and computer glitches which are never fixed. Large saloon area with self seating so servers are frequently overwhelmed and unable to provide good service.

    Advice to ManagementAdvice

    Simplify LSC card situation or get rid of them. Don't stretch management so thin - it shows.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Work at Claim Jumper Restaurants? Share Your Experiences

Claim Jumper Restaurants

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.