Claire's Stores Reviews

Updated August 27, 2015
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2.7
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Recommend to a friend
Approve of CEO
Claire's Stores CEO James D. Fielding
James D. Fielding
119 Ratings

Pros
  • Great employee discount on merchandise (in 46 reviews)

  • Some people might like it here because of the 50% discount for employees in claires and in icing stores (in 31 reviews)

Cons
  • If you trip to reach out to a district manager you would usually get zero help (in 36 reviews)

  • Employees working alone with no assistance (in 33 reviews)

More Pros and Cons

504 Employee Reviews

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  1. Good start

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Claire's Stores full-time (More than 3 years)

    Pros

    This is a great company when starting your foot into retail but you should aspire to do more.

    Cons

    Payroll and tasks do not match up

    Advice to Management

    Plan to work hard and alot


  2. Good enough for a year or two

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Claire's Stores full-time

    Pros

    Easy to get promoted. Very lax dress code. Shifts are mostly self-directed. Most of the kids are happy to be there and easy to entertain.

    Cons

    Corporate has unrealistic goals and constantly pressures you to sell more. A lot of time is wasted constantly reorganizing the store. DMs generally have a poor relationship with the stores in their district.

    Advice to Management

    Not much management can do to fix the issues. All the problems lie at the corporate level.


  3. Great job for someone new in their career.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Kansas City, KS
    Current Employee - Store Manager in Kansas City, KS
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Fun environment, great first sm experience, kids are always happy

    Cons

    You work a lot and do not get the salary a lot of other companies can offer, but it is great for starting your career as a store manager.

    Advice to Management

    Be prepared to work hard and have fun


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  5. Its a great job for someone starting their retail career it's terrible long term

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Phila, PA
    Current Employee - Store Manager in Phila, PA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Claire's Stores full-time (More than 3 years)

    Pros

    Promoting from within is very common Fun environment to work in They have great people working for their company :)

    Cons

    No payroll youll have 220 hours one week ( holiday ) and 103 on the slower days its hard to keep a good staff expecially when Everyones underpaid

    Advice to Management

    Pay your managers that perform well what they deserve too many times are bad managers in lower volume stores getting paid more then the best managers in higher volume stores


  6. Great company to work for at a store level

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Chicago, IL
    Former Employee - Store Manager in Chicago, IL
    Recommends
    Neutral Outlook

    I worked at Claire's Stores full-time (More than a year)

    Pros

    Easy floorsets, great district managers, corporate listens to SM feedback, great customer base, easy to find sales associates

    Cons

    Corporate employees all complain to store level employees that they hate their job. If you want to work your way up to DM level, this is the company for you. If you want to work in corporate, it isn't.


  7. It was okay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Grand Rapids, MI
    Current Employee - Assistant Store Manager in Grand Rapids, MI
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Claire's Stores full-time (Less than a year)

    Pros

    Discount is 50%. Fairly easy work

    Cons

    Store managers gossip a lot

    Advice to Management

    Be careful what you say


  8. Assistant Manager to Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Beaumont, TX
    Former Employee - Assistant Store Manager in Beaumont, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Claire's Stores full-time (Less than a year)

    Pros

    The discount was great, 50% off of everything including clearance. The hours were okay, it was nice to work with ladies who were friendly.

    Cons

    Because they pack so much in the store, the overflow gets crazy. You have to sell all you can because your back room will become unmanageable.

    Advice to Management

    Be careful who you hire. I accepted the assistant manager position and loved it but the manager was LOST. She ended up quitting so I took her position, I tried my hardest to manage the chaos every manager left behind so I suggested they needed someone with more experience to take the place and she ended up being the worst manager the store ever had. It was awful.


  9. District manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sigourney, IA
    Former Employee - Anonymous Employee in Sigourney, IA
    Recommends
    Positive Outlook

    I worked at Claire's Stores full-time (Less than a year)

    Pros

    Great management team, loved the product, always good locations in malls, everyone knows what Claire's is. Stores are a small size to work by yourself.

    Cons

    lots of hours on nights and weekends

    Advice to Management

    listen to your employees


  10. Helpful (2)

    It works..

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Third Keyholder
    Current Employee - Third Keyholder
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Claire's Stores part-time (Less than a year)

    Pros

    Amazing store discount (best I've ever seen retail wise). The ability to have tattoos, piercings, died hair is a plus.

    Cons

    Little to no training. There is also a policy regarding the amount of items you must sell to a customer, at a certain price (4 items at a total sale of at least $18). You also have to sell a certain amount of items at the register. You have a weekly ear piercing goal you must make. If you don't make these corporate is down your throat and ready to fire you at a moments notice. You also must wear at least 5 items you purchased from claires at a time.

    Advice to Management

    Calm down and STOP raising prices. Treat your employees like people and they'll be motivated, not terrified. Also...training is a must! Don't have people who worked 4 days closing alone!!


  11. Need to invest more in employees

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great discount 50% off almost everything

    Cons

    Not enough payroll to run store



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