Claire's Stores Reviews

Updated July 4, 2015
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2.6
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Recommend to a friend
Approve of CEO
Claire's Stores CEO James D. Fielding
James D. Fielding
107 Ratings

Pros
  • Great employee discount on merchandise (in 46 reviews)

  • Some people might like it here because of the 50% discount for employees in claires and in icing stores (in 31 reviews)

Cons
  • If you trip to reach out to a district manager you would usually get zero help (in 36 reviews)

  • Employees working alone with no assistance (in 33 reviews)

More Pros and Cons

458 Employee Reviews

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  1. underpaid

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Claire's Stores

    Pros

    laid back, flexible schedule, good coworkers

    Cons

    no bonus/commission, hours are unstable


  2. Claire's is a generally decent place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Third Key in Lawrence, KS
    Current Employee - Third Key in Lawrence, KS

    I have been working at Claire's Stores part-time (More than 3 years)

    Positive Outlook
    Positive Outlook

    Pros

    Depending on the location, this can be a really enjoyable position! Low volume stores are generally easy to maintain. As long as you have a competent, fun-loving team, it's great.

    Cons

    The company itself is not so great. They don't care about employee relations or their customers. It's all about the money.

    Advice to Management

    Maintain better relationships with employees! Encouraging words can go a long way.


  3. Cool job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Third Key Holder
    Current Employee - Third Key Holder

    I have been working at Claire's Stores part-time (Less than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Hours, easy, fun, positive environment

    Cons

    Work alone, sometimes you don't get a break

    Advice to Management

    Raise the pay rate


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  5. Claires

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Houston, TX
    Current Employee - Assistant Manager in Houston, TX

    I have been working at Claire's Stores full-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great flexibility. Bonuses. You have a lot of fun seeing all the little girls come in and get excited when they see all our merchandise.

    Cons

    Can't take a vacation more than 7 days. Always work weekends. Sometimes you go 8 hrs without a break until the next person comes in.

    Advice to Management

    Better pay. More hours for all stores. It's hard to run a store when you can't even go to the restroom for 8 hours.


  6. Nice

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Claire's Stores

    Pros

    easy flow with people. Nice Place

    Cons

    Nothing its smooth place to be working.


  7. Over worked and under paid

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Store Manager
    Former Employee - Retail Store Manager

    I worked at Claire's Stores full-time (More than 5 years)

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Opportunity for advancement
    The ability to be able to make decisions on your own. I have worked for this company for quite sometimes, and I love it but sometimes the cons outweigh the pros.

    Cons

    Not enough payroll hour to meet up with the companies high expectations for servicing customers and accomplishing tasks. Not having adequate store that meet the company set standards, unable to complete a floor set without consulting DSM due to having a horrible floor plan. Nothing will ever get fixed in this company it takes them weeks to have someone come and fix something in the store. They would rather have you open then worry about your safety in inclement weather. New "company" policy states that store have to open 10 minutes early(leaving most of us without even being able to go to the bank for change) and close 10 minutes later all without giving us additional payroll. When receiving yearly review your given literally the bare minimum of a raise( mine was 1% this year) literally 7cents an hour.

    Advice to Management

    Give all stores more payroll. Complaining about us not keeping a staff when we only get 93 hours of payroll for two full time people and three other staff members is harshly unfair.


  8. Helpful (1)

    Assistant manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Claire's Stores full-time (More than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    They offer a good discount to employees which makes it a lot more tempting to wear what you are selling.

    Cons

    company does not treat employees as people. Pay is terrible. Managements expected to do perfection with minimum time to do it.


  9. Helpful (1)

    Life at Claires

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Auburn, AL
    Former Employee - Anonymous Employee in Auburn, AL

    I worked at Claire's Stores

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Meeting new people and helping customers..Fun environment, lots of smiling faces

    Cons

    Not very many work hours...Will have to work by yourself sometimes with no break reliever. More work involved than what youre getting paid for.

    Advice to Management

    We need more than one person closing at night...most closers are females and it can be very dangerous


  10. Good job where positive attitudes are a must

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Claire's Stores

    Pros

    Fast paced. Most important things are a positive interaction with customers and driving sales.

    Cons

    Too much to do in a day. High expectations that are at times unreasonable.

    Advice to Management

    Create a positive atmosphere for your employees to make the days more enjoyable for them and the customers.


  11. Helpful (2)

    Soul Renching Disappointment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Claire's Stores full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great discounts, wonderful customers to build great relationships with. Fun to pierce ears. Own boss. Encourages creativity. Love the staff.

    Cons

    NO PAYROLL! No hours to train and sooooo much information to retain in. Always working alone. No coverage. To many tasks with impossible expectations. Horrible pay, no raises. Directions not always clear. Blind corporation to staff needs.

    Advice to Management

    You don't work in the field... TRY IT OUT! Work alone answering the phone, ringing customers, piercing ears, process shipment, help customers, and your reg. Stuff ALONE! To much! Give payroll



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